Dr. Pappas is very professional, compassionate. and…read moreapproachable. My experience with Dr. Pappas on my Cataract procedures were very positive with excellent results. The Pinnacle Eve Center staff was friendlv and knowledgeable making the my visits smooth from start to finish. I highly recommend Dr. Pappas, and the Pinnacle Eve Center for anyone looking for expert, and compassionate eve care.

Dr. Alexandros Pappas is the best of the best. I had my first cataract surgery completed and my…read morevision is excellent. I have to say that I was extremely anxious (after all, it is your eye they are going to work on). Well, it wasn't anything like I had worked up in my mind. Pinnacle Eye Center...both offices and these people are so personable and go through everything with you, taking the time to help you understand everything. With all of my many questions and phone calls, they were very patient and kind. Some of the eye drops aren't covered by some insurances. If you find that to be the case, make a phone call and see if they can call in a substitute. Saved me a lot of money. I will be back when I need my other eye done. Thank you for your excellent attitudes and professionalism.

I have had two cataract surgeries performed here -- both eyes, this year…read more Dr Ho is the eye surgeon here. I found the staff to be knowledgeable, professional and organized. Both procedures went off without a hitch.

Staff was very helpful. Dr. Valles is outstanding. She has helped give me relief from chronic dry…read moreeye. The only issue is about a 30 minute wait from checking in to getting seen by initial eye techs. This has happened twice.

This is my regular office for eye care, prescriptions for contacts and glasses and specialty care…read more I recently needed same day care and the staff for scheduling was wonderful and the office associates were so efficient. The doctor was there to examine my eyes so quickly. I was in and out under half an hour. Fortunately everything looked OK and nothing major had to be done. Thank you for being top notch and building my confidence.

After having problems with my glasses so that they've had to be changed four times I was told to…read morecome in to get another eye exam. I had an appointment at 3 o'clock and Cassidy called me this morning and asked if I can come in earlier, at two. I come in at 2 o'clock and Cassidy says oh you were supposed to be here at 1:15. I said you called me and asked me if I could come in at 2, I wrote it down immediately when you said it, she looked bewildered and confused and kept saying that she only had an opening at 1:15. So now I have to wait until 3 o'clock to see the doctor, which is my original appointment time, even though she told me 2 and it was her mistake. This is very unprofessional, highly highly unprofessional, and there's no excuse for that incompetence. Come in an hour early at their request and then because of her mistake have to sit and wait an hour because she is an incompetent.

Titusville location : Just a break down. I was in the hospital and missed my apt ( bilateral PE's…read moresurgery etc) and received a call there when I explained to them my situation the employee hung up on me because she was not happy I missed my appointment. I continued and attended my appointments and was told TWO DAYS before my pending surgery that the lenses I needed were almost $3000 for each eye Due to my eye shape. I could NEVER reach the surgery scheduling person SHALANDA I had to call the front desk several times to have a message given to her. I was never told that the doctor only performed surgery "ONEDAY A WEEK" When she did finally returned a phone call I was told that there was an additional fee that my insurance does not cover an "ADDITIONAL 798.00 for everyone" almost an additional 7,000.00 for me. It took SHALANDA five days to call me back and she was already scheduling into the next month this is a huge waste of my time and I was never offered a discount for all the inconvenience from the doctor himself and nightmare this turned into. I have asked for every penny to be returned to my account, but considering how badly this is all turned out I have my doubts on how well that will be completed. My time ....I guess they think a "I'm sorry" is good enough.This is a business, accept responsibility for all the errors that you caused. I hope this helps everyone make a more informed decision than I was able to. Also Space Coast Please don't call now to offer some discount that you've gotten this very honest review.

Staff is always pleasant, efficient and professional…read more Dr Ho is always likewise and explains his diagnosis & treatment plans including options and reasoning. Dr Ho has provided care for us for over 2 decades. Reliable, knowledgeable and pleasant.

I have nothing to say good or bad about the doctor because I could never get past the Iron Curtain…read moreof the front office and actually get to see the doctor. I called to make an appointment as a new patient and they demanded that I get an referral frim my primary (I have an HMO). I explained that my plan does not require a referral or a primary. They didn't believe me. I had my primary send a referral but Ho's office never called me back to make an appointment. I called them after a few weeks to see what's up and they told me they have no record of receiving a referral and that I would need to have another referral sent. My primary was kind enough to send another referral and Ho's office called me the same day. The person on the phone made an appointment for the first available. The day before my appointment the office calls me and tells me that the referral had expired on the 1st. The first available appointment THEY gave me was on the 3rd. I said that the person that made my appointment must have seen the date that they claim was an expiration date. They said they know nothing about that. People! This is 2021! Their scheduling software surely documents the date the appointment was made and by whom! They had the nerve to ask me to request yet another referral from my primary. I refused! I mean come on; my primary knows that a referral is not even required by my insurance plan. I could go on & on about how the office manager calls me back that same day and offered to call my primary for another referral and a week goes by and I call back and the same office manager has no recollection of our previous conversation and asks me if I'm a new patient!!!!!!!!!!! Need I go on???????

Make sure you don't have any other appointment scheduled after your eye appointment because you…read morewill need the whole day. Bring an extra battery for your phone because you'll need i

Great place with a GREAT staff, so happy my wife and I went there for our eye care. The doctors are…read moregreat and they are only made that way by the staff supporting them.

My husband and I are so glad we found Dr. Fisher and Lifetime Eyecare. Everything, from setting…read moreappointments through billing is handled efficiently and professionally. Staff is friendly and welcoming. Dr. Fisher is extremely thorough and knowledgeable and it is evident that he is dedicated to his profession. We feel absolutely confident in his evaluation of our eye health and his recommendations for our eye care. We recommend Dr. Fisher anytime someone asks for a referral to an eye doctor.

Extremely thorough exams and diagnosis' since I started coming here. My most recent visit was for…read moreextreme irritation in my left eye. Dr. Fisher was on it and found a scratch on my cornea. In just two days I am seeing remarkable results from the prescription drops.

Dr. McManus is an excellent eye doctor. I feel fortunate that he is my eye doctor. He is very…read morepersonable and professional and he explains things thoroughly. When I need to see him I can always get in. This was true, also on one day when I had an eye emergency. Having a highly competent eye doctor is of the greatest importance in my opinion. I feel very fortunate to have Dr. McManus as my eye doctor. On peripheral notes, the office staff is very pleasant and friendly. I think that going to Dr. McManus's office is as good an experience as going to the doctor can possibly be.

I have been treated by Dr Burns for several years now. In my…read moreopinion, she is top notch. Very down to earth, very knowledgeable, very kind. I cannot say enough good things about her.

Needs to be investigated by Medicare fraud. I went in to get a simple procedure and ended up…read moregetting laser treatment on my eyes. I had no problem with my vision before I went in now everything is blurred. Not good. Taking advantage of seniors. Just saying. Dr Tres gave NO explanation why this needed to be done. Told me it was an emergency. Look at all the senior laser treatments

Very professional and friendly. Had to have cataract surgery. It was quick and painless. opted…read morefor the enhanced toric lenses and I can now see without glasses.

The PHONE system is frustrating. You can never reach a human at ANY location…read more You leave a message & end up playing phone tag for several days. Not an efficient way to handle calls. Patients cannot reach anyone & staff is having to return calls several times.