Dr. Pappas is very professional, compassionate. and…read moreapproachable. My experience with Dr. Pappas on my Cataract procedures were very positive with excellent results. The Pinnacle Eve Center staff was friendlv and knowledgeable making the my visits smooth from start to finish. I highly recommend Dr. Pappas, and the Pinnacle Eve Center for anyone looking for expert, and compassionate eve care.

Dr. Alexandros Pappas is the best of the best. I had my first cataract surgery completed and my…read morevision is excellent. I have to say that I was extremely anxious (after all, it is your eye they are going to work on). Well, it wasn't anything like I had worked up in my mind. Pinnacle Eye Center...both offices and these people are so personable and go through everything with you, taking the time to help you understand everything. With all of my many questions and phone calls, they were very patient and kind. Some of the eye drops aren't covered by some insurances. If you find that to be the case, make a phone call and see if they can call in a substitute. Saved me a lot of money. I will be back when I need my other eye done. Thank you for your excellent attitudes and professionalism.

Staff was very helpful. Dr. Valles is outstanding. She has helped give me relief from chronic dry…read moreeye. The only issue is about a 30 minute wait from checking in to getting seen by initial eye techs. This has happened twice.

This is my regular office for eye care, prescriptions for contacts and glasses and specialty care…read more I recently needed same day care and the staff for scheduling was wonderful and the office associates were so efficient. The doctor was there to examine my eyes so quickly. I was in and out under half an hour. Fortunately everything looked OK and nothing major had to be done. Thank you for being top notch and building my confidence.

Titusville location : Just a break down. I was in the hospital and missed my apt ( bilateral PE's…read moresurgery etc) and received a call there when I explained to them my situation the employee hung up on me because she was not happy I missed my appointment. I continued and attended my appointments and was told TWO DAYS before my pending surgery that the lenses I needed were almost $3000 for each eye Due to my eye shape. I could NEVER reach the surgery scheduling person SHALANDA I had to call the front desk several times to have a message given to her. I was never told that the doctor only performed surgery "ONEDAY A WEEK" When she did finally returned a phone call I was told that there was an additional fee that my insurance does not cover an "ADDITIONAL 798.00 for everyone" almost an additional 7,000.00 for me. It took SHALANDA five days to call me back and she was already scheduling into the next month this is a huge waste of my time and I was never offered a discount for all the inconvenience from the doctor himself and nightmare this turned into. I have asked for every penny to be returned to my account, but considering how badly this is all turned out I have my doubts on how well that will be completed. My time ....I guess they think a "I'm sorry" is good enough.This is a business, accept responsibility for all the errors that you caused. I hope this helps everyone make a more informed decision than I was able to. Also Space Coast Please don't call now to offer some discount that you've gotten this very honest review.

From the owner: Complete vision care.read more

Staff is always pleasant, efficient and professional…read more Dr Ho is always likewise and explains his diagnosis & treatment plans including options and reasoning. Dr Ho has provided care for us for over 2 decades. Reliable, knowledgeable and pleasant.

I have nothing to say good or bad about the doctor because I could never get past the Iron Curtain…read moreof the front office and actually get to see the doctor. I called to make an appointment as a new patient and they demanded that I get an referral frim my primary (I have an HMO). I explained that my plan does not require a referral or a primary. They didn't believe me. I had my primary send a referral but Ho's office never called me back to make an appointment. I called them after a few weeks to see what's up and they told me they have no record of receiving a referral and that I would need to have another referral sent. My primary was kind enough to send another referral and Ho's office called me the same day. The person on the phone made an appointment for the first available. The day before my appointment the office calls me and tells me that the referral had expired on the 1st. The first available appointment THEY gave me was on the 3rd. I said that the person that made my appointment must have seen the date that they claim was an expiration date. They said they know nothing about that. People! This is 2021! Their scheduling software surely documents the date the appointment was made and by whom! They had the nerve to ask me to request yet another referral from my primary. I refused! I mean come on; my primary knows that a referral is not even required by my insurance plan. I could go on & on about how the office manager calls me back that same day and offered to call my primary for another referral and a week goes by and I call back and the same office manager has no recollection of our previous conversation and asks me if I'm a new patient!!!!!!!!!!! Need I go on???????

Although Dr McManus is a good doctor the Tres Vision group is dishonest. I switched to Tres Vision…read moreGroup because Dr McManus had moved there. I have had the exact same exam with Dr. McManus for the past 5 years which is a yearly check up for age related medical issues. I have never paid for anything but my deductible as everything was covered by medicare. This time when I went the office staff said I owed $85 towards my medicare deductible for the year so i paid it because I knew my deductible was not yet fulfilled. Several months later when checking with my medicare I found out Tres Vision never billed medicare and my deductible went to another doctor's appointment. I went back to Tres Vision and spoke to the billing department and they told me I was put in as a self pay patient so the $85 covered that visit. I told them i have never been a self care patient and Medicare has paid for the same exam for the past 4 years so I wanted them to bill medicare and give me my $ back. They insisted medicare wouldn't cover it and it may cost me more but I insisted again so finally they relented and said they would bill medicare. I then received a record from medicare that they sent them $93 so I returned asking for my $ back. Tres Vision said they wouldn't give me my $ back because I had a refraction exam for glasses. I don't wear glasses and have never received a prescription for glasses and have had the same exam for 5 years in a row from Dr. Mcmanus so I didn't accept that explaination. The bottom line is I received 3 different stories from 3 employees of Tre Vision and I paid what they said was full payment of $85 for a (self pay) exam and then they received $93 from Medicare for the same exam and they would not refund me ANY of my $. I have canceled all future appointments with Tres Vision for myself and my husband due to their Dishonesty!!

I signed in at the Melbourne office on Apollo. Signed in at 11:10am today to have eyeglasses that I…read morebought from Tres Vision adjusted/repaired. Waited 20 minutes for the person at the new glasses pick up/repair desk to call for me to be helped. Another woman came in and said she was there to pick up glasses and she was immediately helped. I got up and left and told your employee who rudely had me waiting apparently indefinitely to just cross my name off the sign in list when she got around to me. And I left. I will NEVER return.

Make sure you don't have any other appointment scheduled after your eye appointment because you…read morewill need the whole day. Bring an extra battery for your phone because you'll need i

Great place with a GREAT staff, so happy my wife and I went there for our eye care. The doctors are…read moregreat and they are only made that way by the staff supporting them.

Extremely thorough exams and diagnosis' since I started coming here. My most recent visit was for…read moreextreme irritation in my left eye. Dr. Fisher was on it and found a scratch on my cornea. In just two days I am seeing remarkable results from the prescription drops.

Always seen on time. I love Dr Fisher! He's thorough, explains everything well, and has a sense of…read morehumor.

Dr. McManus is an excellent eye doctor. I feel fortunate that he is my eye doctor. He is very…read morepersonable and professional and he explains things thoroughly. When I need to see him I can always get in. This was true, also on one day when I had an eye emergency. Having a highly competent eye doctor is of the greatest importance in my opinion. I feel very fortunate to have Dr. McManus as my eye doctor. On peripheral notes, the office staff is very pleasant and friendly. I think that going to Dr. McManus's office is as good an experience as going to the doctor can possibly be.

Needs to be investigated by Medicare fraud. I went in to get a simple procedure and ended up…read moregetting laser treatment on my eyes. I had no problem with my vision before I went in now everything is blurred. Not good. Taking advantage of seniors. Just saying. Dr Tres gave NO explanation why this needed to be done. Told me it was an emergency. Look at all the senior laser treatments

My family will not be back. Dr Stevens is very nice but beyond that the office is very mismanaged…read more I gave my credit card number over the phone to order my son's contact lenses amounting to over $700. Apparently my card was never charged, but they shipped the contacts and I got a letter at the end of the year stating that they didn't receive payment and that I was delinquent - never received a letter before this and that was over six months ago. They claimed to have called my phone, but I don't have record of a message from them. You would think they would have mailed a bill sooner. Someone took down my credit card number so is my card information just lying around the office? I have been trying to get in touch with someone for weeks left messages. No one has called back no answer on the billing line and a left a message in the office no call back. Finally today I got an answer and I gave my credit card number again so hopefully they have their money now but that will be the last dollar they get from our family. I missed out on the $200 rebate due to never getting the receipt.

Very professional and friendly. Had to have cataract surgery. It was quick and painless. opted…read morefor the enhanced toric lenses and I can now see without glasses.

The PHONE system is frustrating. You can never reach a human at ANY location…read more You leave a message & end up playing phone tag for several days. Not an efficient way to handle calls. Patients cannot reach anyone & staff is having to return calls several times.