I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

he is the best I've not met a Doctor Who could perfectly fit contacts for my eyesight with…read moremultifocal contacts. I believe he's retired now which makes me very sad crossing my finger. Somebody else can do half the work he did.

Dr. Grofik is an amazing doctor. He actually cares for you as a person and not just a patient…read more I highly recommend him to everyone.

My eye glasses are the wrong prescription. Have to wait for Saturday to talk to monitor. The 20/20…read moreelite HD potofusion X brown is nooooo good does not change at...although reccomended by the staff. .had accident broke my glasses that is Why I went there so sorry I did. Waste of money....oh also I was told you picked the brown so my problem. So save time and money DO NOT GO THERE If there is a ratings below ZERO its them...Good Job to folks who work there

Everything went amazing. We came down from Maine for the week on business and I brought all my…read moreglasses, that needed work, here to 20/20 BECAUSE they're amazing. We came in and the service was spot on, very attentive and got seated right away, straightened out our vision insurance, got right to work. That was mid morning. In less than 4 hours, both pair of glasses got refitted with new lenses for just over $200. Wow. They fit and we're set up perfect. Now, I go to look at the reviews and was shocked to see 2.2! Don't believe it. I'm not getting paid for advertising, I do reviews only when I'm compelled. Give these guys your business, you won't find a better place near them.

Dr. James McManus is absolutely excellent. What a refined gentleman. What a great eye doctor…read more Dr. McManus is thorough and he does a great job of explaining everything, from what he's doing to his findings to his plan. It's all very assuring. And he runs a tight ship. He's very busy but when you are a sought after top surgeon that's to be expected. Despite this I feel you get all the time you need in an unhurried fashion. It's obvious the doctor truly cares. If you need a great eye doctor in Melbourne Viera or Rockledge and especially if you have cataracts go see Dr. McManus. He's the best.

Too long in the waiting room. Every time there is a long wait and the staff always say it's the…read morecomputer's fault.

I was recently told that I had an eyelid issue that required the services of an eye surgeon who…read morespecializes in eyelids. I was referred to Dr. Patricia LaFleur at the eye Institute for medicine and surgery. I was quite apprehensive as I have never had any type of eyelid surgery or eye. surgery or facial surgery before. I think that Dr. LaFleur was the nicest person I've ever met. Honestly. She put me at ease right away and was so kind and understanding, particularly given that I was a bit nervous. She answered all of my questions and was very patient with me. The surgery went extraordinarily well and it is as though the condition was never there to begin with. I was also concerned about the possibility of scarring at the incision site but I am so pleased to say that there's no evidence of scarring whatsoever. On another note, her assistants in the Office were also nice, friendly and polite. They were very professional and obviously everyone had a great deal of experience. The whole situation was as excellent as it possibly could be. If somebody else needs this kind of medical service and they live anywhere in the Melbourne, Suntree, or Rockledge area, take it from me, there's no need to travel all the way to Bascom Palmer or to mayo clinic. We're fortunate to have the best eyelid surgeon anywhere right here in Melbourne. Her name is Dr. Patricia LaFleur and she is a surgeon at the eye Institute for medicine and surgery.

Worst experience from the front desk down to the doctor!! They canceled my son appointment without…read morenotice and didn't care. Wouldnt do anything to help out even thought the receptionist said that they had a cancelation and I had the email confirming his appointment along with the phone call! Rude and disrespectful. Never again.

I called into this location for some assistance with my contact lenses prior to the Space Coast…read morehalf marathon. Julie was a GODSEND and so helpful both on the phone and in person, I highly recommend this location!