This little optical shop is great. The service is unbelievable. I really appreciated the doctor's…read morehonesty. My eyesight has diminished tremendously but she was able to get me to 20/40 with new lenses. I was leaving on a trip to the southwest and they only had a week to get my glasses and sunglasses ready and they got it done with an hour to spare before I had to leave. They did a great job and I would go back again to but a new pair of frames. In my opinion, for two lenses, a new pair of frames for sunglasses, I thought the price was very fair.

My daughter and I have been clients of Cary for a few years. She offers excellent service and…read moreadvice in recommending the best frames for my fashion-conscious daughter. I'm not so picky, but Cary was able to offer me a solution to a problem I was having with my sunglasses. She custom-ordered some new lenses and problem solved!

I am taking this time to thank the staff who works in this department. They're very professional…read moreand provide nothing less than the very best service to their customers. I was just there Mon. October 15, 2018. The glasses I purchased received scratches, causing the lens to be replaced. Eric and Matthew who were working this day, gave me nothing less than quality customer service! Marc and Debbie have also provided service that's second to none! I am so pleased with the customer service here that, I have purchased glasses not covered by my insurance, unfortunately. My first choice for glasses is Walmart! Especially, this one. Management, I encourage you to hire more people like these four excellent workers!! Thanks Eric, Matthew, Marc and Debbie for all that you do! See you next time! Sincerely, Al Williams

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I…read morecould preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better...

No longer able to get glasses same day. Even though The on…read morehold message stated that. I was told they no longer have in house techs

Review Title: The Absolute Greatest in Vision Care!…read more If you aren't going to Our Vision Center at the Babcock location, you are going to the wrong place! I have been to many eye doctors in my life, but this was by far the greatest experience I've ever had. Dr. Craig Naberhaus, O.D., is hands down the best eye doctor I've ever seen. His professionalism and bedside manner are beyond compare. Additionally, Julie Hohlmer in optical sales is extraordinary--she provided assistance that went above and beyond my expectations. I'd give them 25 stars out of 5 if I could. Their excellence and dedication to their patients are rare to find. Thank you, Dr. Naberhaus and Julie, for everything you do! You are much appreciated.

Customer service at the front desk was not very helpful and not very accommodating…read more I had difficulty scheduling and when they finally got in, they were in a hurry to get out of there on Friday.

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

Review of American Best Eyeglass Store in Melbourne, FL…read more If you are looking for a top-notch eyeglass store in Melbourne, FL, I highly recommend American Best. My experience at this location was exceptional from start to finish. The staff was incredibly friendly, knowledgeable, and attentive. One thing that stood out was their commitment to customer service. It was Thanksgiving week and a few of the staff were on vacation. I was there to pick up my new pair of glasses. Lee helped fit my new glasses and took his time with my adjustment, although the store was busy. After being fitted with my new glasses I asked Lee if he could replace the pads on the glasses I had gotten there last year. No problem, after I told him they are not comfortable to wear. Not only did Lee replace the old pads with a new softer pad he also replaced the pads with my new glasses to the softer pad. American Best 4100 N Wickham Rd Suite 120 Melbourne, FL 32935 321-701-6072 American Best is the place to go. I will be returning for future visits and highly encourage others to check them out! Ask for Lee. Joe O.

I called in before I made an appt to make sure they accepted my insurance, they did. She offered to…read moremake it over the phone but I did so online so I could see my options based on my work schedule. Few min wait after check in for the first exam as well as the second exam (after) with the doctor. I tried on a few frames, he explained everything & I paid. The whole process took about an hour. (Not including the time I took to browse frames.) My glasses came back in less than the two weeks stated. I do wish they had more coach frame options. I wanted a 2nd pair to get the 40% off of those. I saw some brown ones online but they didn't have them in the store & I wanted to try them on before I committed. You only get 30 days to order the 2nd pair. The store was organized & clean. They had two or three ppl to consult/ complete your order. Pick up was just as smooth. He had me try them on to make sure they fit properly & didn't need adjusting. Quick & easy. Overall, a good experience.

I see great! Thanks Dr Marcin for all your attention to detail as always. Love my glasses and James…read morefit them perfectly and helped me choose although there were plenty to pick from. The store looked bright, clean and well organized. I also love the Saturdays hours are available so I didn't have to miss work for the exam and pickup!

when visiting vision maxx recently for an exam and to pick out new frames, I asked sam to adjust my…read morecurrent glasses and he literally broke the top of the frames. his response was sorry.....I had to ask him to fix them, so he crazy glue them and handed them back to me with glue on the lens. he told me to go to the dollar store and pick up some glue. been going to this place for 20 or so years. Good by vision maxx. went to another place and the sold me frames and used my old lenes as the solution. Why didn't vision maxx offer the same solution....so unprofessional and disappointing. they deserve zero stars.

Friendly and helpful! After call in a multitude of different glasses retail outlets nobody was…read morewilling to help me find pupillary distance. This is the one required number you need in order to place an order online. The owner talk with me on the phone for a little while, he explained why no one will give out PD. You let me know that he does have some of the same frames that I'm seeing all buy for the cheap prices. When I walked in you remember my name from the telephone conversation we had. You showed me a few frames and that's a bunch of questions about classes I've never even been asked before. He's very attentive about finding me the correct pair of glasses that work for my face frame and desires. Bottom line here is the service was very good exceeded expectations as in my adulthood I've learned to have less than zero faith and anything related to medical and doctors. How someone treats you is one of the most important things when you're shopping for something like prescription lenses and frames.

My husband and I had a Wonderful experience here Talisa the new owner is Absolutely Wonderful!…read moreShe is knowledgeable, Helpful and Friendly. Her experience in her field really shows. Pricing is very fair. She has Great stock to choose from or can help you order. Extremely Accommodating. I would 100 percent recommend Talisa for your Eyewear needs!