I have been going to Dr. Ray for YEARS. So has my special needs daughter. He is always so kind and…read moretakes his time. His staff is wonderful and always willing to help. I would not go anywhere else. Hope he doesn't retire anytime soon.

Best Optometrist!! Knowledgeable, easygoing, friendly, expert are a few words to describe "Ray"…read more(that is how he introduces himself, "Hi, I'm Ray")! We picked this little out-of-the-way office out the hundred around our area due to his many positive reviews. Now I see what they're talking about. You're not just another number here - he treats you like you are his only client and does not rush you. I bent my glasses and he came out and he expertly fixed them right away. I was also sent off with some complimentary cleaning clothes and glass cases!! You want to be treated like a family member by someone with integrity? Go see Dr. Ray Hermida!!

Review Title: The Absolute Greatest in Vision Care!…read more If you aren't going to Our Vision Center at the Babcock location, you are going to the wrong place! I have been to many eye doctors in my life, but this was by far the greatest experience I've ever had. Dr. Craig Naberhaus, O.D., is hands down the best eye doctor I've ever seen. His professionalism and bedside manner are beyond compare. Additionally, Julie Hohlmer in optical sales is extraordinary--she provided assistance that went above and beyond my expectations. I'd give them 25 stars out of 5 if I could. Their excellence and dedication to their patients are rare to find. Thank you, Dr. Naberhaus and Julie, for everything you do! You are much appreciated.

First visit and I was disgusted by the first interaction at the front desk…read more Upon check in the front desk attendant insisted I must have my eyes dilated for an annual eye exam. Completely unprofessional for a 20 something front desk nobody to be discussing and insisting on dilation I was uncomfortable with upon check in. I rejected the appointment and left. Those reading the reviews: this place is clearly unprofessional, greedy salesman - ppl can't even get past the rude, ignorant, disrespectful front desk! SO many people are saying the same thing about the rude disrespectful front desk. Hard pass on this establishment.

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

I was recently told that I had an eyelid issue that required the services of an eye surgeon who…read morespecializes in eyelids. I was referred to Dr. Patricia LaFleur at the eye Institute for medicine and surgery. I was quite apprehensive as I have never had any type of eyelid surgery or eye. surgery or facial surgery before. I think that Dr. LaFleur was the nicest person I've ever met. Honestly. She put me at ease right away and was so kind and understanding, particularly given that I was a bit nervous. She answered all of my questions and was very patient with me. The surgery went extraordinarily well and it is as though the condition was never there to begin with. I was also concerned about the possibility of scarring at the incision site but I am so pleased to say that there's no evidence of scarring whatsoever. On another note, her assistants in the Office were also nice, friendly and polite. They were very professional and obviously everyone had a great deal of experience. The whole situation was as excellent as it possibly could be. If somebody else needs this kind of medical service and they live anywhere in the Melbourne, Suntree, or Rockledge area, take it from me, there's no need to travel all the way to Bascom Palmer or to mayo clinic. We're fortunate to have the best eyelid surgeon anywhere right here in Melbourne. Her name is Dr. Patricia LaFleur and she is a surgeon at the eye Institute for medicine and surgery.

Dr. James McManus is absolutely excellent. What a refined gentleman. What a great eye doctor…read more Dr. McManus is thorough and he does a great job of explaining everything, from what he's doing to his findings to his plan. It's all very assuring. And he runs a tight ship. He's very busy but when you are a sought after top surgeon that's to be expected. Despite this I feel you get all the time you need in an unhurried fashion. It's obvious the doctor truly cares. If you need a great eye doctor in Melbourne Viera or Rockledge and especially if you have cataracts go see Dr. McManus. He's the best.

Too long in the waiting room. Every time there is a long wait and the staff always say it's the…read morecomputer's fault.

I ordered a pair of replacement glasses and was told they would be ready in two weeks. I went back…read moreafter two weeks and was told they would likely be available in 3-4 days and that they would call me when they came in. I didn't receive a call and so went back after four weeks. They weren't open during regular business hours. I spoke to customer service in the store and they left a note to call me. I received a call by the woman who I ordered the glasses from the following Monday saying they were looking into it. No further communication by the weekend and so I went back again after five weeks. The woman was having trouble even finding the order. She then started "fixing" the order as if she was going to start the process all over again. I asked for a refund. The woman started explaining that the person who took the order was incompetent with personal issues. She continued "fixing" the order. I stated that I just wanted the fucking refund. That set her off. She became hysterical. She started issuing directives attempting to regulate my speech. I started recording her then. She called her husband on the phone. She asked him to come down to the store to deal with me because I had used a curse word, not directed at her in any way, and was filming her. It continued to escalate. The optometrist came out of her office and tried to get the woman to stop escalating with her husband and mediate the situation. Store management arrived. They asked me not to film her and I reiterated my request for a refund. Once she finally started the refund process I stopped filming her. After quite a bit of discussion and many attempts, the manager was finally able to access the order and issue a refund. The woman who took my order was incompetent. The woman who I dealt with for the refund was incompetent, easily offended and authoritarian. Their ordering system likely has issues beyond the incompetence of the operators. Blaming the employee is not a solution to the problem. The problem is systemic. The optometrist was highly professional as were management.

I went back & received very good service,, Very happy with…read moreresults. I ordered new glasses also my wife got her new eye glasses & she's very happy with the service

he is the best I've not met a Doctor Who could perfectly fit contacts for my eyesight with…read moremultifocal contacts. I believe he's retired now which makes me very sad crossing my finger. Somebody else can do half the work he did.

Dr. Grofik is an amazing doctor. He actually cares for you as a person and not just a patient…read more I highly recommend him to everyone.

Worst experience from the front desk down to the doctor!! They canceled my son appointment without…read morenotice and didn't care. Wouldnt do anything to help out even thought the receptionist said that they had a cancelation and I had the email confirming his appointment along with the phone call! Rude and disrespectful. Never again.

I called into this location for some assistance with my contact lenses prior to the Space Coast…read morehalf marathon. Julie was a GODSEND and so helpful both on the phone and in person, I highly recommend this location!

Excellent optician. Dr Cobb and his staff are very friendly and professional. They have a wide…read moreselection of frames for every budget (including free if your insurance covers it).

From the owner: Specializing in: - Contact Lenses…read more- Optometrists - Optometric Clinics - Eyeglasses - Optical Goods - Optometry Equipment & Supplies - Medical Equipment & Supplies - Clinics

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I…read morecould preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better...

Great service, got an exam my glasses fixed and new contacts!!! The place is busy but always…read morestaffed up and helpful! Even the optometrist was awesome!!!! Michelle was super on point & helpful, couldn't be more thankful!