No longer able to get glasses same day. Even though The on hold message stated that. I was told they no longer have in house techs read more

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I could preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better... read more

Eyeglass World - Legacy Lane 35 - Eyewear & Opticians Near Me - Melbourne, Florida

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Great service, got an exam my glasses fixed and new contacts!!! The place is busy but always staffed up and helpful! Even the optometrist was awesome!!!! Michelle was super on point & helpful, couldn't be more thankful! read more

Went to buy the special on progressive glasses 2 pair $199. The older gentleman was rude and unprofessional. Told me he didn't recommend progressives but I have worn them in the past. He told me that there would be additional charge because of my prescription which he hadn't even seen yet. Walked out. Waste of time. read more

Fast, friendly, and priced fairly. The team here on New Haven are All Stars! New age technology for easy eye testing. Along with a very good optometrist. They'll get you seeing perfect in no time. read more

Eyeglass World - Eyewear & Opticians Near Me - Melbourne, Florida

Small repair. Short wait. Friendly staff. Professionally skilled . Previous experience was positive Same positive experience. Will continue to use this location for our needs. read more

They are the best and the team of employee are all kind and go above and beyond to help you.

After I paid for my exam they refused to give me the prescription in its entirety so that I could order glasses. They told me if I bought glasses from them they would give me all of the details of the prescription such as the PD measurement. Customer service is horrible. I was told two weeks for my contacts, it's been three and no one has called me. Do yourself a favor and go somewhere else. read more

Have been going to this location now for approximately 14 or more years and have always been pleased with the service and friendly staff. I currently had an eye exam which went well, came in 2 weeks later and placed an order for new glasses spent $419.95 they had a special offer so I received 2 pairs. I waited about a week to receive them and when I tried them on they seemed a bit blurry and the technician told me I might just have to get adjusted to them, its happened previously so I did not hesitate to agree with her. I decided to put my old glasses back on since it was raining and I did not want to take a chance at that moment. The following day I put them on and noticed that I was having difficulty seeing and could not read anything on my computer. I called them up and they said to come in which I did. The technician looked it up to make sure it was the correct order, she said my issue was that I had ordered incorrectly that I was supposed to order multi focal glasses, this was never brought to my attention. Why would I waste my money ordering incorrectly. She said they could not do anything for me. Now I am stuck with glasses as souvenirs. Crazy thing is I took same script and went to an online store and spent $32 for a pair and I can see perfect. read more

I can not say enough good things about Eyeglass World of Melbourne Florida. Dr. Vincent was very thorough and professional in explaining everything. The office manager Jackie went up and beyond in assisting us with referrals. I will not hesitate to recommend this establishment to all who may need eye exams or corrective lenes Ronn & Dorothy read more

I absolutely love this location in Melbourne, Florida. I was introduced to Jordan, she really knows everything about eye glasses and prescriptions. The main computer had some problems but she took the initiative and worked it on her phone through the website. Once the problem was solved she transferred all the data from her phone to the main account. She was so happy to help and ensured that my visit was worth the trip to Melbourne. We really need people like her, Best customer service I have ever had. You now my business from her on. Thank you so much Jordan. read more

Patient at Eyeglass World. Called to see if they would give me a trial pair of contacts until my contacts came in. They said no because I did not order contacts from them and I explained dined it was cheaper where I ordered. Meanwhile I ordered glasses from Eyeglass world. I would continue to see the doctor because she is wonderful but I will never order products from Wye glass world. Lose a customer over a trial pair of lenses. read more

My experience taking my daughter their was very disappointing. Customer Service is something the staff definitely need to be updated with. I had a scheduled appointment it seem like it took forever and they were overbooked. Staff are very,very,very slow like they have no drive to work. Overheard doctor stating that he had a event to be at because he was aggravated with staff not moving properly to have patients ready for him. After we picked glasses out and went to go back to the lady was assisting us she went to chat with staff and the manager came to finish assisting us maybe because I was looking like this fool need to come finish helping us. The staff definitely need a lot more training. Definitely don't plan on going there again. read more

My boyfriend and I have been in Eyeglass World in Port St Lucie, Florida many times. Every time we are there- whether it be the optometrist, sales personnel, or optician or any other staff member- we have only received courteous, knowledgeable service. We want to give a particular shoutout to Amy Cruz. Whether it is a larger sale or just correcting the fitting of glasses, she is so very welcoming, helpful and an expert in what she does! Although other stores are much closer to our home, Eyeglass World is where we will go for our vision needs! read more

Folks, Please do not go to this store for your glasses. They advertise you can get two pairs for a very low price, but there is a catch to it. The catch is when you get the two pairs for a low price, and your classes run out of warranty, they will stop or no longer sell the frame you brought. so when you come in there to try to get your glasses fixed? they won't fix them which means you will be stuck with a broken pair of glasses read more

my impression before coming in was that the eye exam was free if I ordered eyeglasses there. And, that eyeglasses were discounted. the optometrist was very nice. I was surprised I was charged $89 at that point, before ordering glassses i was shopping where the signs read 2 pairs for $129. I picked out two pairs, one for sunglasses. By the time I was finished the cost of my two pair was $670.00. ( in addition to the exam) I walked out without buying. I felt ripped off snd badly misled. I will never buy there will recommend people not go there. read more

Just wanted to say the team and staff they have at the 192 location is a well oiled machine they take temps sanitize hands before you can sit. Doing appts and emergency repair, so like other reviews this might add to your appointment new era! Anyhow Michele in particular lost lense on clear glasses but my protection plan lapse a month prior and Michele honored it a gave me a brand new pair frames and lenses. Awesome place that's why I go. Paul R Lopes JR read more

I have been coming to this eyeglass world for a few years, the dr. I used to see moved to merritt island location and he was amazing and super helpful, probably one of the most caring medical professionals I have ever been treated by. He gave me several different brands of contacts to try out due to the fact I was unhappy with my previous brand. . Fast forward to today, I've been having problems with my contact lense in my right eye. The front desk staff was very friendly on the phone and was able to get me a next day appt. I got to my appt. early, and was seen right away. No wait at all. The doctor (Dr. Stein) however was by far one of the rudest and cantankerous people I have ever dealt with. He first off rubbed me the wrong way by informing me that I am mispronouncing my own name, and that it should be spelled with a "J" and not a "G" in the most condescending way. He then proceded to tell me that the reason for my issues with my contacts is because I have oily skin. This was after I explained it was mostly my right eye that bothers me. (I guess only my right side is oily?) I then explained to him that I don't think its oil, and that I get discharge coming out of my eye often through out the day, to where he said it was probably allergies (why it would only be my right eye is beyond me) mind you he hasn't even looked at my eyes at all. I told him I was interested in daily lenses since I've tried several brands of contacts, and I end up throwing 2 week contacts out way before two weeks because I get a film on the lens that does not go away even with soaking for days. I mentioned the fact that I've used acuvue oasis brand, but they ripped on me a lot. He then told me he has never heard of such a thing in the last two years, again in a very condescending and stern manner,(I guess I'm a liar). He then gave me a sample to try the dailies out before I purchase them, and made a huge deal about how he shouldn't be giving me this many to try. I guess I am supposed to make a decision on dailies off of trying them out only for one day? The other Dr. (The one I loved who moved to Merritt island) gave me 5 day trial with no issues, however at the time I went with a more inexpensive contact. He gave me the contacts and and told me to wear my glasses for a few days before trying them out, which was the only professional advice I was given. I then asked him where he had moved my purse in the exam room, because that's what he did when he first came in, because i set it on the floor beside me, and he looked at me and told me very rudely he doesn't wear women's purses. Thank god I was leaving because I had had enough. Having issues with my eye/vision to me is very serious and concerning to me. I never had this problem before, and I left with no resolution at all as far as the underlying issues WITH my right eye that is causing my contact to bother me. I will never go back as long as Dr. Stein is there. read more

Let me start off by saying the one star that I HAD to give is for the young lady at the desk in the dr's office. I visited this location today after both my husband and my son had previously got exams there and had no problems. I got there about 5-10 minutes before my appt time and completed the paperwork needed as it was my first time there. The young lady who received my star (sorry I didn't get her name), asked me to remove my contacts and she did the ores teeming before I saw the Dr. There was no one else there so I was taken in for my exam immediately. The dr never introduced himself so I can't even give you his name. Throughout the exam I got more and more uneasy with the confidence that my exam was thorough. I was then informed by the dr that between the age of 49-45 our eyes change and I would need readers for up close. Really because I have never had an issue with up close but hey he's the dr right! So the exam was over and that's when it really went downhill!!! The dr put my chart on the front desk and disappeared back into the exam room closing the door behind him...pretty sure he had been drinking or something as there was the smell of alcohol during the exam. The young lady behind the counter asked if he had given me contacts and I said no. She then proceeded to knock on the door to get the dr. The door opened, she asked him about the contacts and he proceeded to give me a tongue lashing and that he didn't know I wanted contacts! REALLY!!! Why the hell did I even fill out the paperwork if you weren't going to review it and I put my contact case on the chair during the exam!!!!! I can go on and on about what happened next but I am NOW waiting for a trial pair of contacts to be ordered. Let's hope they got ordered! I then proceeded out with my prescription in hand to shop and order eyeglasses. After waiting for almost an hour while people were coming in and out of the store being helped, me standing there with my prescription in hand along with two pairs of glasses...still nothing...wait actually I did...one of the associates sitting at the desk just looking at me! Needless to say, I left very irritated, not very hopeful that my trial pair has even been ordered, no glasses, my old contacts in my eyes with no replacements left and $103 lighter in my pocketbook! The only reason I will return will to get my trial contacts, that's if they were actually ordered, along with my contact prescription and then I will be taking my business elsewhere!!! read more

No frills eyeglass place. Dirt cheap eye exam ($39) :D The Dr. and staff were pleasant. No pushy sales people, fair choice of glasses. Heads up if you have Health First insurance, they're not a provider. In and out in about an hour, glasses will be ready same day later this afternoon. read more

Eyeglass World - Eyewear & Opticians Near Me - Melbourne, Florida

First off, this is a full service location, which is nice. They have a real Optometrist and a friendly staff. Their frame selections cover children, women, and men, and can range from basic frames to designer ones. This location is not stuffy or cramped. There are no high-pressure sales or shady tactics (learn to say "No" people), and there are plenty of parking spaces. If you get an eye exam here, it's actually under the name of Shannon Optometry, and it's about $40. Can't beat that if you are unfortunate enough to not have insurance. My exam was a $10 co-pay. Their big advertisement is for two frames with single vision lenses for $79, same day service if you get in there early and have a simple prescription. I'll never obtain the $79 for two pairs of glasses deal. By the time I add anti-glare, anti-scratch, Transitions and Progressive options, I am easily over several hundreds of dollars for two pairs of glasses. This isn't a reflection on Eyeglass World, as anywhere you go you will incur higher costs if you pile on the extras. I have been to this location twice in 3yrs, and enjoy the Optometrist, Bruce M. Stein. He has this sincere, but frazzled "nutty professor" quality about him. read more

This review is solely based on me shopping for a new pair of prescription eyeglasses; I did not receive my exam here: - HUGE selection! Many more options then LensCrafters or Pearle Vision. - Many inexpensive options plus a LOT of designer brands (more then the other two stores), including Coach, Burberry, Tory Burch, Seven for all Mankind, LA Ink, Daisy Fuentes, Anne Klein, Dolce & Gabbana, Ray Ban, Vogue, etc! - They accept Davis Vision insurance (the other two stores don't). - Friendly staff... Although I didn't like how one saleswoman started with me, then began helping someone else and pawned me off to a different sales associate (hence the deduction of 1 star). - Low pressure sales - ie: they don't hover over you; they let you peruse the store and try on glasses at your own pace and will assist you when asked. All in all, comparable, if not competitive, pricing compared to the other two stores, but with a larger selection. I should have gone here first and saved myself hours of shopping around. read more

i made an appt 06/27/2023 at 4pm for 06/28/2023 @5pm and because i didnt confirm my appt for today at 2 when the text came over it was canceled and not even offer to resch. why should you have to confirm an appt that was made the day before !!!! read more

You can not beat a 40 dollar eye exam from a doctor! You can't beat a huge selection. You can't beat a special discount for out of pocket customers! read more

So first of all my 17 year old could not go to the appt.without a parent which is ridiculous, then we waited until 5:50 to be seen with a 5:15 appt. Then they tell you they need to see the inside of her eye but the dilation drops they use last 48 hours so of course you have to opt for the $20 machine test instead. Who the hell uses dilation drops that last that long?? So now the 2 pairs for $78 are really $98 plus the cost of the eye exam! Total scam! read more

Horrible service. They made me wait for over an hour, and when I questioned the receptionist about the wait, she just said "I've been waiting for a long time too--even though I get paid for it" The Doctor's response was unprofessional and text book. This is an example of a franchise that's more interested profits than helping real people. If they don't take Your time serious then how do You expect them to take Your eye treatment serious? read more

Nothing can compete with how helpful this staff is. The optometrist was able to answer all of my questions and present me with facts about a person's eye that I didn't know. Also, huge selection of glasses. read more

I just came home from eyeglass world in west Melbourne Fl. First I had to ask two people were to go for exam. Next they had no record of me even though I have going there for 10 years. Unless you find the right person you can sit there all day and they will not help you. Upon going in for the exam the doctor said to me he is just there because the doctor quit and the do not have a replacement. Then he said that they just run customers through like cattle. And he was right he would not answer any questions I had an was rude. When I went to the sales floor again a rude woman who said that I can not us my frames an said I must buy new ones. I went to the next vendor and they had no problem filling the order with my old frames.DO NOT GO TO EYEGLASS WORD THEY ARE A RIP OFF!!!!!!!!!!!! I rate this company at 0 read more

From the reviews (Gemma) I believe her 100%. I had an eye exam and Stein was a bottom feeder as far as I'm concerned. I surely won't go to him. I'll take my own prescription and get the glasses. I've been happy with the store and employees. If I remember correct, I called to complain and was connected to a main number who puts Dr's in specific offices. read more

Very friendly, went out of their way to help an out-of-towner. Would definitely recommend - they have contact lenses as well as glasses

Before I went to get my eyes examed , I read some of these MIXED reviews.. So I took a chance and went to Eyeglass World in Melbourne. Dr. Stein examed my eyes and thought did a good job, he was friendly and professional. The girl at the desk was very nice and pleasant. I thought the choices of eyeglass frames were awesome.. I just couldn't decide so many to choose from.. VERY nice frames.. I got an exam for $39.00 and TWO pairs of glasses with no line bifocals for $158.00... Can't go wrong for the price. My eye exam was at 9:15 AM when they first opened and I had my glasses ready by 3PM Same Day. AWESOME!!! I WILL FOR SURE GO Back when I need new glasses. THANK YOU Eyeglass World. I LOVE my new glasses. read more

brought my son here to get contacts. The Dr exam went fine and he was nice. The lady that helped us with the contacts was a different story. First we made an appt. and after the exam we had to wait about 30 minutes for her to show up to work. She gave my son the contacts and showed him a way to get them in then walks away...we were there for about 20 minutes and a gentleman came in the room and he saw that my son was struggling a little bit and gave him some tips and the lady went off on him in front of my son and told him it wasn't his place. His tip actually helped and my son was able to get the contacts in and out with no problem after that. She was very unprofessional and made my son uncomfortable. I am hoping if I decide to go back that she is gone! read more

My son went to this place for contacts and it has been over two months and he still can't get his contacts. At first I was told by the manager that he was sorry, it was one of his staff members that made a mistake and forgot to order it and that it was unacceptable. He even offered to take care of it himself and give us a free pair for the inconvenience. Well I thought how nice of him, I understand that things happen. Said he would have them there in 7 days and would personally call me when they are in. Well its been 3 weeks and no phone call. I call him today and get a run around story. Still no contacts and no resolution. this place is TERRIBLE. You get what you pay for in addition to lies as a bonus. read more

This review is about Dr. Stein, the doctor who gave my daughter her exam today. I will write another review about the store later today after I pick up my daughter's glasses. We walked in on a busy Saturday morning and asked if it was possible to see the dr. They happened to be between appointments and took us right in. My daughter is 13 and her prescription had changed but it will be a while before our insurance allows another pair of glasses and I didn't want her to wait. She can't see the board at school. So....with a little trepidation because of the recent review on here, we went to Eyeglass World to see Dr. Stein. In short he was wonderful. Very professional with my daughter. She was very nervous because he wasn't her regular doctor but he put her at ease with his attentive, fairly formal demeanor. I observed him interact with several patients that morning and he was listened to concerns and responded very appropriately. I was very impressed because the office was BUSY and in the time I was there, three other patients were greeted and information given and received. He worked quickly and efficiently. I have worn glasses for almost 43 years. I know what a good exam looks like. My daughter received a very good and thorough exam. The pressure in her eye was checked, he checked her optic nerve and he asked discerning questions to ensure that her prescription was accurate and she wasn't just saying "yeah, that looks better". I wouldn't hesitate to see Dr. Stein again. And no, I am not related to him or anyone at EW! read more

i have never experienced an eye exam like this ever in my life and i've been wearing glasses since i was 10years old! on july 1, 2015 i went into this business to check out their collection of eyeglasses, i did not plan to get an eye exam but there was a cancellation so i took it. the staff was friendly and knowledgeable when I inquired about contact lenses but that dr. stein was rude as hell. i was told at "our" age that its common to wear bifocals (first of all dude is at least 20years my senior). jokingly(with a smile and a chuckle) i said please don't tell me that i need bifocals. he continually stated "it's your decision, do what you want to do, if you want to keep taking off your glasses to see then that's your choice". he made several snide remarks during my exam that I didn't appreciate. i mean really dude, lighten up! i'm not an overly sensitive person when it comes to situations like this, I just won't go back to that business but SOMETIMES IT'S NOT WHAT YOU SAY BUT HOW YOU SAY IT. i was the first customer there before they turned the lights on so he can't use "that he had a long, busy day" excuse smh. i'm new in town so i was looking for a place where i would have future exams but because of dr. stein they lost a potential loyal customer. i paid the $39 for the exam and left! read more

I brought my 7 year old special needs son in to try on some glasses. He has had a pair for over a year that he won't wear - the kind that are plastic, flexible and with the strap behind the head. This type of event is always very difficult and uncomfortable for him. He picked some right away, although would only keep them on his face for a few seconds. We worked with Frank, who was very calm and patient, and was able to measure his eyes easily. I called a few days later to make sure my optometrist had called in his prescription, and after Frank received it, he informed me of the type of prescription my son actually had (mixed astigmatism), and how it felt to see with it...something the optometrist never mentioned. I wondered why he didn't want to wear the glasses, said he could see fine, yet was always close to the TV or computer, and often tired. It feels so great that someone cared enough to tell me something that I feel is very important, especially in this case, where an explanation will probably help my son to know why it's important that he wear his glasses! So, as we just moved to this area, it's nice to know we now have a great place to get glasses! Thanks again Frank :) read more