Everything went amazing. We came down from Maine for the week on business and I brought all my…read moreglasses, that needed work, here to 20/20 BECAUSE they're amazing. We came in and the service was spot on, very attentive and got seated right away, straightened out our vision insurance, got right to work. That was mid morning. In less than 4 hours, both pair of glasses got refitted with new lenses for just over $200. Wow. They fit and we're set up perfect. Now, I go to look at the reviews and was shocked to see 2.2! Don't believe it. I'm not getting paid for advertising, I do reviews only when I'm compelled. Give these guys your business, you won't find a better place near them.

My eye glasses are the wrong prescription. Have to wait for Saturday to talk to monitor. The 20/20…read moreelite HD potofusion X brown is nooooo good does not change at...although reccomended by the staff. .had accident broke my glasses that is Why I went there so sorry I did. Waste of money....oh also I was told you picked the brown so my problem. So save time and money DO NOT GO THERE If there is a ratings below ZERO its them...Good Job to folks who work there

Cary and the doctor are nice and Cary is amazing! She truly cares about everyone that comes in. She…read moregets bogged down with people on the floor and then has to answer the phones and doesn't want to shortcut the person that's right in front of her. I've had nothing but great experiences here. They really know what they are doing and they have all the brands and selection you'd ever want.

Not sure why, but they wouldn't even return my phone call. I tried to setup an appointment based on…read morethe positive reviews on Yelp, but had to move on to another company. I left my phone number twice and clearly, but no returned calls. Unfortunate. Update: Company called and explained that they were having some AT&T issues with their phone system. However, Yelp does not allow me to remove the review (my own decision), so I am left with updating it to a neutral rating as my only recourse. The gentleman seemed professional and courteous on the phone. I guess it was just bad timing for my needs. Ultimately, I have no complaints with Optique Unique.

I am taking this time to thank the staff who works in this department. They're very professional…read moreand provide nothing less than the very best service to their customers. I was just there Mon. October 15, 2018. The glasses I purchased received scratches, causing the lens to be replaced. Eric and Matthew who were working this day, gave me nothing less than quality customer service! Marc and Debbie have also provided service that's second to none! I am so pleased with the customer service here that, I have purchased glasses not covered by my insurance, unfortunately. My first choice for glasses is Walmart! Especially, this one. Management, I encourage you to hire more people like these four excellent workers!! Thanks Eric, Matthew, Marc and Debbie for all that you do! See you next time! Sincerely, Al Williams

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I…read morecould preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better...

Great service, got an exam my glasses fixed and new contacts!!! The place is busy but always…read morestaffed up and helpful! Even the optometrist was awesome!!!! Michelle was super on point & helpful, couldn't be more thankful!

I felt like a VIP from the moment I walked in. This is a well oiled machine. I was taken care of…read moreby atleast 4or 5 people which made it all seamless. I cant wait to pick up my eyes on monday.

I have had excellent care for many years, at Brevard Vision on Babcock. Though they have had…read more challenges with the new phone system and appointment booking system, all transitional difficulties seem to have been resolved. My recent experience on April 11th was excellent. I have a chronic health condition which can affect eye health in a serious manner, and I was very concerned when I arrived. I have had very professional and specialized eye exams from Dr. Leon for many years who has now retired. I was subsequently served by Dr. Williams who was a very kind, detailed and brilliant physician. My new provider is Dr. Dimmick, who is very kind, experienced and professional. He "heard" all of my concerns , was an excellent listener, and offered very professional guidance and follow up. In the past , we have been served by Mike the optician who has a wealth of experience, and can fix any eyeglass issue. On this recent visit, I especially want to thank Rebecca the initial technician, and Derrick , optician, for their kind, detailed and very helpful expertise. Rebecca is thorough, and the visit was made so much easier by her care. Derrick is patient, and spent a great deal of time with my optical needs, and in assisting with possible new glasses. Overall, I highly recommend the medical care at this facility, and encourage patrons to be patient with tech issues that may arise. TPD

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

I called in before I made an appt to make sure they accepted my insurance, they did. She offered to…read moremake it over the phone but I did so online so I could see my options based on my work schedule. Few min wait after check in for the first exam as well as the second exam (after) with the doctor. I tried on a few frames, he explained everything & I paid. The whole process took about an hour. (Not including the time I took to browse frames.) My glasses came back in less than the two weeks stated. I do wish they had more coach frame options. I wanted a 2nd pair to get the 40% off of those. I saw some brown ones online but they didn't have them in the store & I wanted to try them on before I committed. You only get 30 days to order the 2nd pair. The store was organized & clean. They had two or three ppl to consult/ complete your order. Pick up was just as smooth. He had me try them on to make sure they fit properly & didn't need adjusting. Quick & easy. Overall, a good experience.

Review of American Best Eyeglass Store in Melbourne, FL…read more If you are looking for a top-notch eyeglass store in Melbourne, FL, I highly recommend American Best. My experience at this location was exceptional from start to finish. The staff was incredibly friendly, knowledgeable, and attentive. One thing that stood out was their commitment to customer service. It was Thanksgiving week and a few of the staff were on vacation. I was there to pick up my new pair of glasses. Lee helped fit my new glasses and took his time with my adjustment, although the store was busy. After being fitted with my new glasses I asked Lee if he could replace the pads on the glasses I had gotten there last year. No problem, after I told him they are not comfortable to wear. Not only did Lee replace the old pads with a new softer pad he also replaced the pads with my new glasses to the softer pad. American Best 4100 N Wickham Rd Suite 120 Melbourne, FL 32935 321-701-6072 American Best is the place to go. I will be returning for future visits and highly encourage others to check them out! Ask for Lee. Joe O.

Just wanted to share my experience with the new optometrist at Eyecare in Brevard…read more The new doctor, Dr Schindler, is fantastic. He was smart, friendly and very knowledgeable. The staff does appear to be different but they were also very nice and helpful. I will definitely continue to be seen here.

The whole establishment is top notch. Every single staff member was personable and professionally…read morecourteous. Dr. Gregas was very thorough and glasses prices were right in line with other places. Very happy my insurance led me there.

Friendly and helpful! After call in a multitude of different glasses retail outlets nobody was…read morewilling to help me find pupillary distance. This is the one required number you need in order to place an order online. The owner talk with me on the phone for a little while, he explained why no one will give out PD. You let me know that he does have some of the same frames that I'm seeing all buy for the cheap prices. When I walked in you remember my name from the telephone conversation we had. You showed me a few frames and that's a bunch of questions about classes I've never even been asked before. He's very attentive about finding me the correct pair of glasses that work for my face frame and desires. Bottom line here is the service was very good exceeded expectations as in my adulthood I've learned to have less than zero faith and anything related to medical and doctors. How someone treats you is one of the most important things when you're shopping for something like prescription lenses and frames.

My husband and I had a Wonderful experience here Talisa the new owner is Absolutely Wonderful!…read moreShe is knowledgeable, Helpful and Friendly. Her experience in her field really shows. Pricing is very fair. She has Great stock to choose from or can help you order. Extremely Accommodating. I would 100 percent recommend Talisa for your Eyewear needs!

Dr. Boyle has been my doctor for many years and is exceptional. Unfortunately I was sold a pair of…read moredesigner prescription glasses, my choice of frame, that their sales tech added various additions on to my lenses without my knowledge. After a few months of wear the lenses turned yellow prompting my inquiry. Their office manager was immediately defensive and less than professional. I left the glasses at their office and had to dispute the charge. BEWARE when told that you have a year warranty. They allow ONE exchange of the lenses only within a year, and then you are stuck with the frames no matter the issue, per their "policy" after only 30 days.

My family will not be back. Dr Stevens is very nice but beyond that the office is very mismanaged…read more I gave my credit card number over the phone to order my son's contact lenses amounting to over $700. Apparently my card was never charged, but they shipped the contacts and I got a letter at the end of the year stating that they didn't receive payment and that I was delinquent - never received a letter before this and that was over six months ago. They claimed to have called my phone, but I don't have record of a message from them. You would think they would have mailed a bill sooner. Someone took down my credit card number so is my card information just lying around the office? I have been trying to get in touch with someone for weeks left messages. No one has called back no answer on the billing line and a left a message in the office no call back. Finally today I got an answer and I gave my credit card number again so hopefully they have their money now but that will be the last dollar they get from our family. I missed out on the $200 rebate due to never getting the receipt.