I've been getting my glasses here for a few years now and in general, things have gone fine. This last pair, however, did not. I just didn't see well. I took them back and Brooke, a technician, started investigating. After checking a number of factors, including getting me back in to Dr Girard right then to confirm the prescription. It was determined that the prescription itself had been miss captured. They immediately ordered replacements as a rush order. I had the right ones in two days. No excuses, just corrective action (no pun intended). I think you learn more about a company when things don't go right than when they do. Thank You, Brooke. read more

Excellent work, friendly staff. Highly recommend Dr Kutrib if you need cataract or other eye surgery . My cataract surgeries were 100% painless and effective. read more

good doctor but bad receptionist, they say insurance doesn't cover basics, make sure you have around $200 minimum

Dr Girard was very knowledgable. He explained all aspects of the exam and findings that made it easy to understand. The office was very comfortable and open! Dr. Girard's staff is incredible!! His office manager Brooke was a pleasure to work with. Her expertise in frames was extremely satisfying! There is such a large selection of frames to choose from that it was hard to pick just one! read more

I went for my appointment for updating my prescription i specified this at the appointment scheduling then when I went in to the appointment I asked how much my copay was and told $10 then they became very evasive about this question could tell me for sure then told me they would let me know after I see the dr I again said this appointment was for glasses only. I followed their dirctions talked to dr and answered his question and specifically told him I did not like the dr he sent me to he offered another referral and I told him no I will find another when I'm ready. I then had to wait again to see the glasses tech and I asked again to pay my copay they became evasive said they will let me know after I seen the glasses tech waited longer finally called back to see glasses tech and I had not found anything I liked I told her I just want to pay my bill copay and leave she then comes up with an $85 co pay I said that's not correct I came in for eye exams for glasses what is the extra cost. I was told it was for a medical exam and eye exam and extra tests. I told her that not what my appointment was for and that was not what I was paying for. She tells me that's what the dr did and I again told her I didn't authorize that or ask for it she said well the dr did that because of your cataract. I did not ask for that and did not authorize that I told her at this I knew they were trying to rip me off and had decided I was paying my $10 copay and never coming to a dr and staff that does not listen and try's to steal money from you for services they were not asked to do she then went to see dr and he's said tell him to pay the &20 and never come back that was the first time the dr and and I agreed on something that day I will not ever go back to a dr that try's to steal and rip you off they have frame prices 20-30% higher than most eye glass places no regards for the patient and are just ripping people off because they can't seem to run an honest business if they rip off the patient now I need to question everything they have ever done every diagnosis and so now I have to spend extra money to go to another dr this place sucks the dr sucks and do not go to this company read more

Excellent service from start to finish All aspects from check in to exam to the fittings are well handled and helpful. read more

Great service. Terrible product. I will never buy glasses from here again. Took 3 weeks to get my original pair. 7 months in I set my glasses on my dash while loading my boat. Maybe 20 minutes in April mind you and whatever film is on the lenses melted and made the glasses have triple vision. So, I warrantied them. They were happy to do it. Took 3 weeks to get a new pair all the while I have no glasses. It is now the middle of May, and I went offshore today to watch a boat race, glasses on my face all day. I guess the reflection off the water was enough to trash these lenses also, back to blurry vision and I've only had these glasses back for about 2 weeks. Top of the line lenses. Transitions and the highest level of protection they provide I think without my insurance they would have been $500+ so not cheap glasses. read more

Very pleasant staff. Dr. Girard is very nice and they have a nice selection of glasses to choose from.

Dr. Girard is a good doctor. However, his staff (mainly his wife Brooke) is extremely UNPROFESSIONAL. My husband and I have been patients for many years and she has talked badly about some of her staff to me when I've had appointments. She's taken money for services that were never submitted to my insurance company. My husband had a visit with Dr. Girard (May 10, 2023) and should of only had to pay $25 copay and was charged $71.73. That same day, I called their office and pointed it out, only for her to ignored me. Even after Brooke received the EOB from the insurance company, she refused to refund us for the over-payment in the amount of $46.73. I ended up getting the insurance company (Florida Blue) involved and they contacted her office many times and she refused to call them back. The office help stated that they see the over-payment but could not do anything about it as Brooke would need to handle it. I didn't receive my over-payment check until Sept. 9, 2023! Again, Dr. Girard is a good doctor, but trust me, NOT WORTH dealing with that place when you have to deal with the greed and lack of professionalism from his wife, Brooke!!!!! read more

I think Dr. Girard is a very good doctor, however his wife (Brooke) runs the office and likes to play childish games! When I went to the doctor, I should only have had to pay a co-pay but instead their office overcharged us by a lot. When I contacted their office about it, Brooke (who is the Office Manager) played games. When she received the EOB from the insurance company stating our portion of the payment, she still refused to return our overpayment to us. I got the insurance company involved and she played games with them by not returning their calls and yet their office staff stated it was on the books that we overpaid but it was up to Brooke to issue a refund to us. We've gone to their office, and they would take our money but not submit anything to the insurance company. One time I purchased sunglasses, and I couldn't see out of them, so I returned them for a refund. With our insurance company you can only get your frames paid once every two years. Dr. Girard's office NEVER notified the insurance company that the glasses (frames) were returned so I had to wait another 2 years before I could get new frames for regular glasses. I wouldn't recommend this place to anyone!!! Again, Dr. Girard is a good doctor, but Brooke handles the business and is extremely unprofessional! read more

Excellent Doctor, super nice, took care of me while the whole Covid19 crap was going on and everything was shut down his staff are super friendly too! And had a great selection of glasses read more

I've been a patient of this office for a number of years and it's 1st rate. From your first contact the staff make you feel like your part of the family. Dr Girard is very caring. He takes the time needed to make sure you understand your eye health and status. This is definitely a caring and trustworthy doctor's office. read more

Great service always. Eyes exams are a breeze and well conducted. Office is nice and clean. Friendly staff and wait times are always super short. Dr. Girard is a cool dude read more

Yeah, so just called and spoke to a male receptionist explaining that I was attempting to set an appointment up for my daughter. I live out of state and wanted to schedule an appointment between two days. Lets just say he did not seem very enthused to help me or seemed to be giving me any guidance on how to assist. I think I will go somewhere else. read more

Another year, another pair of amazing glasses. Honestly, even if you go somewhere else for your eye exam (which would be ridiculous ... Dr. Girard and his staff are outstanding), you should definitely shop here for your glasses. Casey and Brooke are the very best at finding the most flattering "face jewelry" without overselling beyond budget (and insurance limitations). read more

Highly recommend!! Doctor Girard is amazing! Very thorough, professional and pleasant. His staff most notably, Brook took all the time necessary assisting me in picking out frames and fitting them. Her customer service was excellent. read more

Dr. Girard is very knowledgeable, thorough, kind and prompt! Yes, I would definitely recommend him to my family and friends. read more

6 months ago, I had a very bad infection on my eye. I called my regular eye specialist and as usual they were not available. This happened on three other occasions in the past. I swiped through Google searches and I found Dr. Girard's clinic. They were able to see me within a few hours dispute of being a new patient. Just a few weeks ago my wife had a terrible pain in her eye and she was ready to visit the emergency room. We called our regular eye care Dr and again could not be seen. I remembered the great cafe Dr. Girard gave me and we were able to get in almost right away. After examination and his recommendations her eye pain was much better the next day. I decided to change my provider and scheduled an eye exam due to excessive leaking. Again, the front staff was excellent and caring and Dr. Girard gave me holistic ideas of a treatment course. He takes such care in explaining the problems and treatments. I also appreciated that he only does the tests that are needed and not unnecessary scans, as I had at another eye clinic. Definitely a 5 star recommendation! read more

My wife and I have been getting glasses from Visionary for a couple years. Everyone there are super people who only want to help provide outstanding service. Dr. Gerard has corrected my vision, where no one else has. The opticians go overboard helping fit the glasses. Super people. read more

I recently moved to the area and needed to get new contacts and glasses. I found Dr. Girard's team on Yelp and decided to check them out because they accept VSP. I was scheduled without a lengthy weight. When I came to my exam, Dr. Girard and the team saw me right away. The entire staff is professional and friendly. Dr. G definitely loves the beach and will talk about his surfing. I waited to order my contacts and glasses the day of my exam but there was no pressure to order. I returned, today, to look at frames for glasses. The staff who helped me were very patient as I tried on multiple pairs of frames. They simplified my insurance options for me so I could maximize my benefits. One word: AWESOME! read more

Dr Girard is A+. This was my first visit. I used to go to Brevard Eye on Merritt Island, but got tired of just being a number and waiting over an hour past my appointment time. Dr Girard's staff was very efficient. Called me immediately after they received my referral. I was able to get an appointment within a reasonable amount of time. Their facility is clean and welcoming. Once I got there it didn't take long to be seen. Dr Girard is friendly and professional. He answered all my questions and treated me like a patient not a "number". So very glad I found Dr Girard for my future appointments. He's been there for 13 years. read more

For the first time in years, my wife and I can see more clearly than ever. Dr. Girard and the his staff worked very hard to fit us with new glasses that actually work. He corrected a vision problem for me that no other optometrist has ever tried. Excellent place to go. We will be back. read more

The staff and Dr. Girard at Visionary Optometry are excellent. They communicate well, listen to my issues, and take their time to make sure I get the best service. When I had an emergency issue (note to self: be very careful removing contacts after two glasses of wine), they got me in right away. I have glasses and contacts from them, and Cheyenne, Casey, and everyone else in the office has been patient and kind working with me every step of the way. I'm so glad I found this office! read more

Always a pleasure doing business here. The staff is friendly, professional, and personable. If you need an optometrist, I highly recommend Dr. Girard and his staff. read more

Dr. Girard and his staff are the best! I didn't have to wait forever for an appointment, everyone there is so very nice and the exam was very through and professional. I will not be going anywhere else and definitely recommend them to everyone! read more