I have had two cataract surgeries performed here -- both eyes, this year…read more Dr Ho is the eye surgeon here. I found the staff to be knowledgeable, professional and organized. Both procedures went off without a hitch.

Dr. Pappas is very professional, compassionate. and…read moreapproachable. My experience with Dr. Pappas on my Cataract procedures were very positive with excellent results. The Pinnacle Eve Center staff was friendlv and knowledgeable making the my visits smooth from start to finish. I highly recommend Dr. Pappas, and the Pinnacle Eve Center for anyone looking for expert, and compassionate eve care.

Dr. Alexandros Pappas is the best of the best. I had my first cataract surgery completed and my…read morevision is excellent. I have to say that I was extremely anxious (after all, it is your eye they are going to work on). Well, it wasn't anything like I had worked up in my mind. Pinnacle Eye Center...both offices and these people are so personable and go through everything with you, taking the time to help you understand everything. With all of my many questions and phone calls, they were very patient and kind. Some of the eye drops aren't covered by some insurances. If you find that to be the case, make a phone call and see if they can call in a substitute. Saved me a lot of money. I will be back when I need my other eye done. Thank you for your excellent attitudes and professionalism.

Staff is always pleasant, efficient and professional…read more Dr Ho is always likewise and explains his diagnosis & treatment plans including options and reasoning. Dr Ho has provided care for us for over 2 decades. Reliable, knowledgeable and pleasant.

I have nothing to say good or bad about the doctor because I could never get past the Iron Curtain…read moreof the front office and actually get to see the doctor. I called to make an appointment as a new patient and they demanded that I get an referral frim my primary (I have an HMO). I explained that my plan does not require a referral or a primary. They didn't believe me. I had my primary send a referral but Ho's office never called me back to make an appointment. I called them after a few weeks to see what's up and they told me they have no record of receiving a referral and that I would need to have another referral sent. My primary was kind enough to send another referral and Ho's office called me the same day. The person on the phone made an appointment for the first available. The day before my appointment the office calls me and tells me that the referral had expired on the 1st. The first available appointment THEY gave me was on the 3rd. I said that the person that made my appointment must have seen the date that they claim was an expiration date. They said they know nothing about that. People! This is 2021! Their scheduling software surely documents the date the appointment was made and by whom! They had the nerve to ask me to request yet another referral from my primary. I refused! I mean come on; my primary knows that a referral is not even required by my insurance plan. I could go on & on about how the office manager calls me back that same day and offered to call my primary for another referral and a week goes by and I call back and the same office manager has no recollection of our previous conversation and asks me if I'm a new patient!!!!!!!!!!! Need I go on???????

I signed in at the Melbourne office on Apollo. Signed in at 11:10am today to have eyeglasses that I…read morebought from Tres Vision adjusted/repaired. Waited 20 minutes for the person at the new glasses pick up/repair desk to call for me to be helped. Another woman came in and said she was there to pick up glasses and she was immediately helped. I got up and left and told your employee who rudely had me waiting apparently indefinitely to just cross my name off the sign in list when she got around to me. And I left. I will NEVER return.

Inefficient office and staff with zero customer service…read more They have only one phone number to handle multiple locations and departments, they do NOT answer their phone, they do NOT respond to their messages or emails. I had one appointment with Dr. Tres in Merritt Island, I was there almost 3 hours "waiting" most of the time, the actual time with Dr and exam was maybe 45 minutes at most. You leave the office after consult with ZERO information, they do not give you prices or procedure information, they say someone will contact you within 3 days. NOPE. The office staff could not answer any questions at all and offer zero options. After my initial consultation I left 3 messages and an email none of which were ever returned, I had a second appointment scheduled three weeks after consult to prep for surgery and the only contact the office made with me was to call and confirm my appointment today for tomorrow, I of course canceled it. If I cannot trust the staff with enough care to return a phone call with vital information, I'm not going to trust them with my eyes. Unfortunate, I did like Dr. Tres.

Dr Ross is my Dr. on Friday 1/16, he performed a corrective procedure at the corner of my right…read moreeye. I just love him. I was very sad to learn he's moving to Delaware and won't be able to do my other two surgeries. It's a very scary path when talking about eye surgery. The reason I had this issue is I used an Orlando plastic surgeon to do lower lid surgery and he just botched it. Eventually it healed good enough that I wasn't hideous. The right corner of my eye over the years started bunching and tightening in the corner. Scar tissue I'm guessing. Dr Ross asked who I used, and as soon as plastic surgeon came out of my mouth, he said people should never use a plastic surgeon for anything but body treatments like breast, tucks, liposuction etc. I guess people aren't aware of this, I sure wasn't. Said same about the nose & ears. Who know? Said most are not qualified to do eyes as they are a more complex surgery. So far I'm on day 4 and things seem to be healing well. Not too much bruising or swelling. My post op is this Thursday. Hope he's pleased. No pain at all. Some tenderness, probably from the bruising. The surgery center staff were the nicest people I've ever had at ANY surgery center. PLYS DUDNT MAKE ME COME IN 3 hrs prior to my time. My time was 12, to me in at 1130 and took me right back. By the time I was prepped, they took me right in. What's the purpose of a three hour arrival time? This was such a great surprise. Shout out to all of the surgical staff, especially Paula. She was one of the nurses. Just so warm and comforting. The nurse anesthetist could have been on the lighter side but she was ok. Now I found his scheduler not as pleasant or friendly as everyone else I had the pleasure to work with. Dr Ross will miss you! Best of luck in Delaware.

Staff was very helpful. Dr. Valles is outstanding. She has helped give me relief from chronic dry…read moreeye. The only issue is about a 30 minute wait from checking in to getting seen by initial eye techs. This has happened twice.

Dr. Boyle has been my doctor for many years and is exceptional. Unfortunately I was sold a pair of…read moredesigner prescription glasses, my choice of frame, that their sales tech added various additions on to my lenses without my knowledge. After a few months of wear the lenses turned yellow prompting my inquiry. Their office manager was immediately defensive and less than professional. I left the glasses at their office and had to dispute the charge. BEWARE when told that you have a year warranty. They allow ONE exchange of the lenses only within a year, and then you are stuck with the frames no matter the issue, per their "policy" after only 30 days.

My family will not be back. Dr Stevens is very nice but beyond that the office is very mismanaged…read more I gave my credit card number over the phone to order my son's contact lenses amounting to over $700. Apparently my card was never charged, but they shipped the contacts and I got a letter at the end of the year stating that they didn't receive payment and that I was delinquent - never received a letter before this and that was over six months ago. They claimed to have called my phone, but I don't have record of a message from them. You would think they would have mailed a bill sooner. Someone took down my credit card number so is my card information just lying around the office? I have been trying to get in touch with someone for weeks left messages. No one has called back no answer on the billing line and a left a message in the office no call back. Finally today I got an answer and I gave my credit card number again so hopefully they have their money now but that will be the last dollar they get from our family. I missed out on the $200 rebate due to never getting the receipt.

Dr Fisher & Staff are exceptional in the eye care field. Dr Fisher is brilliant W/a personality!…read moreThe equipment is the state of the art; if there is an issue W/the eyes, the Dr Fisher & Staff will ID whatever is going on W/a plan to treat it promptly. I've seen young children in the office; everyone is awesome W/them. If you are looking for the best eye care professional, contact Dr Fisher! You'll meet Drummer and Friday, too, the permanent residents.

Dr Fisher has very modern Eqt. He caught my AMD and referred me to a fine retinal specialist. I…read morefind him very personable and answers all questions.

Cataract Surgery, Dr Eric Straut Great Doctor!! I've had no problems since surgery. His surgery…read morestaff was 2nd to None!! I highly recommend him and his team.

Listened to me well, can't wait for my follow up, he's very intelligent and talented. Was very…read moreinsightful and informative

It saddens me to see this place rated so low. I believe they are a great addition to the Avenues…read more For a couple years I was using their "Try Me On" feature in mobile app because we didn't have one close. Now I am able to pop in and try out any frames I want. The staff are always super helpful and nice. I'm always greeted/acknowledged when I first walk in, even when they are with another customer. The store is clean and well put together. Warby Parker is one of the few that offer an anti fatigue lens. A midpoint before bifocals/progressives which are much harder to get used to. The anti fatigue lens has become a game changer for me. Being on the computer all day long I know longer get headaches and feel myself squinting so much less. As for pricing.... I was able to get 2 pairs (with the 2 pair discount) for the same price without insurance than if I were going to a place through my insurance. For reference, quoted $200 at Pearl ($850 with $640 insurance discount). $213 total at Warby with the anti fatigue (adds $100) and the thinner lenses (adds $40).

I had an excellent experience with Warby Parker and the entire staff team. From the moment of my…read moreinitial appointment, to the day I picked up my glasses, everyone was so engaging and kind. You can tell that the work environment there is something genuine and makes the customer experience enjoyable because you can tell they love where they work. Thank you again to everyone that assisted with me my new glasses I love them (and the price)

This is the worst doctor I ever wanna do in my life. The nurses were cranky and mean one lady hung…read moreup on me just because they didn't send in the prescriptions within a week and I was agitated she actually hung up on me don't go there.

The average wait time is 1 hour or more. They over book appointments. Many times the doctor is…read morestill at the Merritt Island office, when we are here waiting. They really need need to look at their scheduling practice. Would not recommend them unless you have nothing to do, and are willing to wait all day.