I drove my 2013 Subaru legacy from San Diego to Dallas via Tuscon with our first stop in El Paso. About an hour outside of Tuscon in 102 degree weather, my tranny fluid overheated. Transmission Outlet was recommended via internet search and I was a little hesitant when I first pulled up base on just a garage and now real office. I told them we were on our way to El Paso and needed the a fix as soon as possible to get back on the road and I offered them $50 if they could expedite it. It was 1pm when I arrived and they closed at 5. They got the fluid replace along with a new filter by 4pm, explained everything that was done and we were back on the road and make it to El Paso by 10pm and ultimately to Dallas with no issues. They actually charged me less than their original estimate, which was very reasonable, and they refused to take the $50 cash for expediting the service. They could have very easily taken advantage of my situation, but they were extremely honest, courteous, knowledgeable and thorough. I highly recommend them especially if you are in a bind. Cheers read more

I was really confused by the bad reviews. They did an amazing job on my car and explained everything and even told me in which priority things should be done. Communication was great, pricing was reasonable I highly recommend! read more

If you want the run around, let Steve work on your car. Definitely poor at customer service and quality assurance. You will be frustrated. Save yourself the headache and find a different place unless you have tremendous patience and a good amount of time to waste. read more

I took my truck to Transmission outlet a few months ago. Needless to say, this review is a little over-due. What impressed me: The up-front nature of the owner. He listened to what I had to say, and he assured me of a thorough assessment - including figuring why there was oil in my radiator over-flow container. Not only did they determine my transmission was shot, when I picked up my truck after repair and was driving off, I noted that the exhaust sounded different as though there was a leak. I called the following day, spoke to the owner, and he let me know that was possible as a section of the exhaust had to be moved to get to the transmission. I was invited back in for an assessment. They found areas where my exhaust was indeed leaking, and had been leaking for a while. Nothing that they had touched or worked on. Showed me pics as well. And gave me a quote for the work! Guess what, there was no charge for the time or assessment!! It's a no-brainer where I will go next time I have a transmission issue. I have already referred a couple of customers. Don't just trust this review. Go and experience for yourself. Belated sincere gratitude to Transmission Outlet. My truck continues to drive like a dream. THANK YOU! read more

Transmission Outlet is the best transmission place in town. Great prices, great service. They have built 7 transmission for my business and all work phenomenal! highly recommen!! read more

I came here as it was recommended by a friend..Steve who I guess is the owner never introduced himself from the beginning so I had no clue who Steve even was....We knew what my issue was as it was a failed Blower Motor Regulator on my Jeep Cherokee! The part is 42 bucks at an auto parts store and this is the second time it's gone out on me ..so he decided to not listen to me and charge me for a diagnostic at 89 bucks when I knew exactly what the issue was and also told them exactly what it was! Nope didnt fix the problem and charged me 89 and said oh it's a faulty battery ..so 208 bucks for a shitty battery and I still had to pay another mechanic to fix the real issue!! Called him and he wouldnt offer an refund on the diagnostic! I am a bartender for a local Tucson business and on UE right now too! Avoid this place!!! read more

I had two vehicles fixed there one broke down before my warranty expired they said something else cause the transmission to go bad, after picking up my car it shake so bad I had to go somewhere else to fix it. Steve wouldn't talk to me or return my calls, the second vehicle ran just long enough to past my warranty date, when I picked up my vehicle Steve told me they lost my shifter clip so they took a piece of wire to fix it which comes loose, I thought they where a good company at first but they do not honor their work. read more

I wish there was less than one star I could give them, everything they fix breaks or they will lose parts off your car. Steve is a bad communicator. read more

I would like to take a moment and complement this shop for it's professionalism. I am a shop owner in Whittier, CA. and my customer broke down in Tucson. We directed him to go to the nearest shop, and they happen to come to this location. Steve took in the vehicle, had it inspected and gave me a great price for the repairs which I paid out of pocket for my customer. Steve was very courteous, professional, and kept me in the loop all the way through the repairs which included actual video footage. Steve was sympathetic to my situation, and went way above and beyond expectations. As a shop owner myself, I would 100% recommend this shop. I owe you one Steve, thanks again! read more

Transmission Outlet loses car parts then don't replace them, your lucky if repair last 6 months. Do Not Recommend this place.

We had these guys repair a broken rear axle in a newer F150 used for work duty and were very pleased with the price and the quality of the repairs. I've used these guys for rebuilding the auto transmission in my classic Bronco and couldn't be happier with the results. The full rebuild included installation of an auxiliary fluid cooler and a few aftermarket performance pieces. Everything went accordingly and very pleased. The prices are very reasonable and both the shop manager and the mechanics are great people to deal with. These folks are enthusiasts and as a result take pride in their workmanship. I recently discovered they also perform A/C repair/refill work. read more

Being a woman it's hard to find a good auto shop that isn't going to take advantage of me. I had taken my car to 2 different places in Tucson and they told me what needed to be done. One place suggested here, saying they send transmission issues here. So I had them check my car, and of course the other problems the two places listed that were big. Brad the mechanic was very forth coming, patient, and honest with me. He even showed me the parts that weren't safe. After he fixed everything there was another issue, this time my radiator. That had been "fixed," by another shop up in Eloy, AZ only 7 months ago. Needless to say Brad fixed the real issue, instead of fixing around the issue. I will recommend here and always take my car back because I know I'll get hard work, and honesty. read more

Transmission outlet do not complete, or finish the job they are paid to do. they returned my car back to me shacking all over the place.

Really great staff, super knowledgeable and even better prices! Plus the young kid that works in the shop is very attractive.... Over all great place! read more

If there were 4 1/2 stars that what I would've rated T.O., but alas 4 stars it is! This is coming from a customer that had a transmission rebuilt and it FAILED 50 miles after the rebuild! I brought it back to Transmission Outlet and I didnt get any of the normal "we'll have to charge you for this or that" or "you didnt break it in correctly" yadda yadda. They simply rebuilt it agian and had it ready for me to pick up in two days, no fuss, no drama. When was the last time you heard of that happening? I'm happy with the work and expecially the quick turn around. read more