A glitch with our home dryer required a visit to this laundry. I was impressed: clean facility,…read moremachines that work well, and nice staff.

This was my go to laundromat in college. I found it weirdly calm and meditative. All the windows…read moreadded a nice atmosphere!

This is a pretty good place to do your laundry as it is pretty spacious with lots of seating and…read moreareas to fold clothes. They have older and newer washing machines and dryers here too. I suggest sticking with the newer washing machines because it is a pain to use the older ones as sometimes your coins get stuck and there is not anyone around to get your money back. Sometimes you have to bang the coin boxes of the older machines so my advice is stick with the newer ones. They also have a washing machine that takes like 6 loads of laundry which is great if you have allot of clothes and sheets to wash and its about 9$ on medium to wash which isn't so bad. The only negative is that you have to use quarters to use these machines and they don't have a card system like other laundry mats but there are plenty of change machines.

I've been a SpinCycle customer for donkey's years, and have been generally very happy with the…read moreservice. My issue is a more recent one. Ever since they rearranged the store and added the cafe I've had issues with the wash and fold service, namely what are their frackin' hours? Oh, and the (512) 380-0218 number is dead so there's no way to contact them and find out unless you e-mail them and very, very patiently await a response.

This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

Ian's is one of the few dry cleaners in town that does leather cleaning! I had two jackets that I…read morewanted cleaned, and Ian's was SO reliable and communicative during the entire process. It is a bit expensive to do leather jacket cleaning, but for the experience and process, I would say it was totally worth it. They texted me to let me know when they would arrive to pick up and to drop off. They gave me a clear time approximation and even beat it (they estimated 6-8 weeks but I believe it only took about 2-3?). My jackets came back wrapped really nicely, and the delivery driver took proper care to deliver at my door. In fact, I wasn't home and she asked how I would like my jackets to be dropped off. The thoughtfulness and consideration Ian's provides can't be beat. I also appreciate that they have an app so you can easily plan your pick-ups and drop-offs. If I have any articles of clothing that will need dry cleaning in the future, Ian's will be top of mind.

Ian's still delivers - literally Mobile dry cleaners and…read morelaundry They pick up your clothes from your home or office and deliver it back to you in three days They do a great job on both pro cleaning and laundry services... Reasonable prices great quality... Fantastic provider. Check them out you'll be glad you did

Had an emergency for a last minute event, Brandi was able to help me with 24h turn around…read more Professional and prompt, they know what they're doing! Been a customer for years and many more to come. Peter Larson

BEWARE!! They Ruined My $330 Wool Shirt!…read more I only had one experience here, and it was enough to make sure I never come back. I brought in a No Nationality 100% Wool Overshirt ($330) that they completely ruined. It looks like they threw it into a washer and dryer, it came back misshapen, shrunk, and unwearable. I was understanding at first, hey accidents happen right? Nordstrom still carried the shirt in another color, so I replaced it myself and simply asked the cleaners to reimburse me for the damage. I've now called multiple times over four weeks, and every time I'm told "the manager will call you back." The call never comes. To make matters worse, on one call they forgot to put me on hold, and I overheard someone in the background say, "Ohhhh, it was wool." So they knew they ruined it, but still refuse to take care of it. If you value your clothes or your time, don't risk it here. Their lack of accountability and customer service is unacceptable.

PSA BRIDES: I strongly recommend against taking your wedding dress here for cleaning…read more I dropped off my wedding dress in September 2025 and paid $350 for cleaning. I was told it would be ready for pickup in November. After following up in December, I was told they needed a few additional weeks due to extra cleaning required. As mid-January 2026 approached, I reached out again for an update and contacted them 4 separate times with no response. I eventually went to the store in person, where they told me it would be "a few more weeks." In February 2026, I finally picked up my dress -- and it had the exact same stains as when I dropped it off, plus new rust stains that were not there before. I immediately pointed this out. The cashier told me, "it's because you only paid for cleaning." I responded that the dress clearly wasn't clean and I didn't understand how it could look worse after being in their possession for nearly five months. I was then brushed off so they could help the next customer, denied a refund, and not allowed to speak with a supervisor. Terrible experience. Please learn from my mistake and avoid this business. Based on other reviews, I'm clearly not the only one who has had issues with their poor service and communication.

Have you ever had your dry cleaner steal a wedding dress? Have you ever had to sue them to get it…read moreback? That's exactly what happened to my wife and I. More than a year after this business stole, destroyed, or lost my wife's wedding dress, valued at a four-figure amount, we won the small claims case against them. Of course they have not paid, but that's okay. Interested accrues on a monthly basis. I'm here to make it easier for you to get your property money back when they inevitably steal from you as well! This business is shielded behind its real name Waterloo Cleaners, Inc, based out of Dallas. It's purposefully hard to find who owns it because they make it a habit to steal from and defraud their customers. Their business records are out of date almost everywhere - illegal by the way, but no one seems to care because Texas. But it is owned by Kevin Gary Bonfield and Mark Hess. This is all the key information you need to know to file a small claims case. You will want to find their out-of-date registered agent with the secretary of state to serve them the lawsuit. It will not work. Have the secretary of state certify your effort, and that's good enough to move forward with the lawsuit. They have some useless managers working for them who will pay lip service and yank your chain. Don't bother with them at all. It's a waste of your time. Their frontline employees know even less. If you check these reviews carefully - as well as Yelp and BBB - you'll see that these people have a long history of destroying, damaging, and stealing from their customers, especially wedding attire and expensive items. If we lived in a state that gave a crap about consumers, they would have been run out of it by now or tossed into the Gulf. Alas, we live in Texas, and they take full advantage of that, at your expense as a consumer. If you have a garment that's worth more than $10, I advise you to stay very, very, very far away from this business. If, on the other hand, you do business with them and enjoy small claims court - keep every receipt and communication you get. You will need it for the legal battle that will come later. I wonder how much they have stolen from their customers? I suppose we may never know. I just advise you not to become another one of us.

Very clean and spacious. Many machines. Site is located in a good place. Helpful staff. A shout out…read moreto Vicente; he was very helpful throughout my visit.

Well, look at me doing laundry on a regular basis/not waiting til I've run out of socks and…read moreundies!! Still loving LaundroLab. It seems the cat is out of the bag/this "hidden" gem is no longer hidden...when I started coming here several months ago, they had a promotion of 50% off Thursday mornings 7am-12p. It reduced to 25% off on Thursday mornings the last two times I was here, and now, today 4/23/26, the promotion is no longer. I'm glad this locally owned biz is doing well! The machines, the clean space and the ample folding stations sell themselves...you couldn't convince me that there is a better laundromat in Austin!