If I could give them ZERO stars I would! We have utilized their shredding service for a while…read morenow. So why one star if we've been doing business for a while? Because they apparently don't use modern technology like calendars and phones. All is great as long as you don't need them to pick up the full bin. If you do, be prepared to get ghosted on the appointed day/time. Not just once but over and over again. This is where a calendar would come in really handy! They NEVER call you to tell you the schedule changed, or the driver is late or give you what ever (likely flimsy) excuse they have for not showing up. They must not have reliable phones! I would recommend this company to no one who needs reliable service. Look elsewhere.

I suppose now is as good a time as any to reveal I've begun an internship at a nonprofit group…read moredowntown; I was offered the position because I'm friends with the person who runs the office for the chairman, my friend "L". L knows that with my B.A. in Political Science, paired with a keen understanding of politics, and my ability to get things done, I should be going places if I stick with it. What do I do exactly? Basically, I'm L's bitch. It's "The Devil Wears Prada", except instead of being sent to glamorous boutiques and tony restaurants, I'm sent to such exotic locales as the Chuy's off Barton Springs and the downtown post office to buy stamp coils. Here's where Balcones Recycling comes into play. Since everyone's so busy on a day-to-day basis, it appears that the cans of La Croix and bottles of Dublin Dr. Pepper in our kitchen have been accumulating I'd say, in a rough estimate, since April of Way Too Long Ago. Additionally, there was more untouched paper recycling in both the kitchen and the copy room than I believe there was actual paper stock. Apparently, the attorney in our office was about to lose his shiat because of the mess, and I was assigned the task of getting rid of the junk. This is absolutely not a problem. When I get going on deep cleaning and/or organizational kicks, I get on a roll and I won't stop until everything is perfect; my OCD is a powerful force I only unleash to do good. I wanted the crap out ASAP myself. I found a website online that listed nearby recycling centers, and while a tad confusing about who accepted what items, I figured Balcones would be my best shot. I asked L if they paid for cans, and she said she wasn't sure but if they did, I could keep the money as a tip. All 75 cents of it, I was guessing. Score. The drive into East Austin always makes me nervous, and this time was no exception. I found the location with ease, but all the parking spaces were full. Large 18-wheelers are constantly moving and out, and there is no signage about where one would drop off recyclables. I "creatively" parked and popped inside the office, where a friendly girl behind the desk explained there is a white dumpster just across the way that I could toss everything into. I thanked her, even though I was bummed I wouldn't be paid for my monstrous bag of cans. Nervously, I threw everything away as I prayed Kar would not be crushed by those damn trucks driving everywhere. The dumpster said "paper and cardboard only", so I double checked with the nearest guy standing around and he said I could go ahead and toss the cans in, too. Works for me As I left by narrowly escaping another incoming 18-wheeler, I felt proud of myself. I realized that I had just done my part to help maintain a sustainable environment for us, for our children, and for our beloved Planet Earth. Plus, L said I had to. 3 Stars.

A human responded(the owner???) and she was so kind!!! I tend to over share but she was so…read morepersonable. I was able to get a pick up scheduled for the next day, and the fee was reasonable. I'm just glad our post dinner/holiday party communication is no longer going to be "whose turns is it to pick up the 10 trash bags"!! thank you Trash Force 1 and thank you accommodating my last minute requests

Amazing Service! Trash Force 1 should change their name to "Magic Trash Valet". Because, in the…read moreevening, I put my trash bags outside my front door and when I leave for work the next morning and step outside my front door - NO MORE TRASH BAGS! It's like magic. I set the trash bags outside my front door in the evening and by morning they have magically disappeared. Trash Force 1 is quiet, clean and consistent - which is not something I could say about the previous valet service. Trash Force 1 is amazing.

If I could rate less than 1 star I would! To the owner of the Business- where did you get your…read morecustomer service training because you certainly failed that class. YESTERDAY on 3/21/26 I came through there with sorted material. #1)black trash bag full of #2 insulated wire #2) orange 5gal bucket with bare bright #3) a box with #1 insulated wire #4) extruded aluminum put into a wheel barrel from my truck & onto the scale. #5) 4 pieces of clean brass laid onto scale. All of which is on YOUR cameras. Since there was a line & it was almost closing time, I got my cash & receipt, got in my car & drove away. At the traffic light I immediately realized the mistake as I looked at my receipt & cash. I called the business for which a WOMEN answer & said "sorry we are closed" I said "don't care I'm coming back right now". I then spoke to a manager in person who said "mistakes happen but we are closed now come back in the morning & we will take care of it". My receipt had Brass, #2 insulated, #2 insulated again & #3 insulated. WHERES THE ORANGE HOME DEPOT 5 GAL BUCKET OF BARE BRIGHT????? WHERE IS MY ALUMINUM YOU LOADED FROM MY TRUNK INTO YOUR WHEEL BARRELL & ONTO YOUR SCALE????? WHERE DID THIS #3 INSULATED COME FROM? I came back this morning 3/22/26 & I had everything written on a piece of paper AS TO AVOID ANY TYPE OF LANGUAGE BARRIER. I was meet by the "owner" who took my note and my reciept & proceeded to tell that I was wrong, my story was a lie, stated "he don't have a WOMEN on his payroll"... I don't care if she is on your payroll or not, you got a women that answered the phone or a dude that speaks just like a WOMEN, you got a manager that told me to come up here today, you got many cameras that caught you committing a crime & stealing from me and now you STEAL my receipt!!! You are a joke of man, a joke of business owner, & i hope that extra $50-$60 that you STOLE FROM ME WAS WORTH IT! IM GOING TO CONTINUE TO WRITE HONEST, 1 STAR REVIEWS ABOUT YOU & YOUR JOKE OF A BUSINESS ON GOOGLE, YELP & EVERY SOCIAL MEDIA PLATFORM I CAN FIND UNTIL I GET TIRED OF DOING IT!!!

They close at 5:30 unloading metal but the website says 6pm please update actual unloading metal…read moretime.

Have leftover wire gathering in your shed? Wright Recycling may be able to give you money for it!…read moreEspecially if you have been collecting for a while (lol). The building/lot/area is kind of questionable if you're not used to this type of environment (I'm not) but it was safe, efficient, and relatively fast. I left happy!

Prices for the copper I recycled seemed fair. Service was quick and staff was very helpful.read more

I researched near by Junk removal services in Austin and found JunkGuys Austin to see if they could…read moreassist with removing our hot tub that broke during the winter freeze. My husband was able to reach out by calling/texting and someone was quickly able to provide a quote of $450-500 for labor, haul off and disposal which was very fairly priced. The final price was $600 as we didn't drain the hot tub and that would be a bit extra which we were fine with them handling to deconstructing and hauling away all. They also were able to quickly get us on schedule and the day of, updated us on their ETA during the arrival window. The crew was very professional and friendly and we were thrilled with the work and treatment of our property and hauling away everything, like you'd never know something used to be there, aka a hot tub! The electrical portion was left and the guy stated we could have an electrician come to cap it but other than that, JunkGuys was so helpful and great at taking care of this so quickly for us :) We look forward to reaching out again and using them next time we have projects that require further clean out and removal of things!

The guys where Awsome , they had it all taking care of with in an hour , from the moment I…read morecontacted them. They even contacted me to go above and beyond . I'm a retired Chef and I expect a lot out of everybody and these guys did not let me down Also, I wasn't even in town. I was out of town and I told them hey it's gonna be three times as much junk than what they saw the picture I sent them and they knocked it out of the park.

Fast and friendly and gave me money for my junk. Literally took 5 minutes or less. Drive onto…read morescale. Drive into junk yard and push off junk. Drive onto scale. Get cash.

Reduce. Reuse. Recycle. $$$$! Decent prices for scrap, great staff! Like this place way better than…read morethe joint on Howard up near P-Ville.

If I can leave less stars I would;…read more I have had an extremely disappointing experience with Texas Disposal Systems. The level of service has been unacceptable and has caused ongoing frustration. For years, I did not have issues with trash pickup, but recently the service has become unreliable and inconsistent. Missed pickups have become a recurring problem, and communication from the company has been poor. When concerns were reported, there was little effort made to resolve the issues in a timely or satisfactory manner. To make matters worse, I was required to pay additional quarterly fees because my residence is located on a dirt road, despite the fact that service was being provided and the trucks were already traveling down the road. On many occasions, drivers would reach the end of the road, back up, and leave without any apparent difficulty, making the additional charges difficult to justify. As a paying customer, I expect dependable service, accountability, and basic customer support. Instead, I have experienced missed collections, poor communication, and a lack of professionalism. The overall experience has been frustrating and disappointing. I cannot recommend Texas Disposal Systems based on my experience and would encourage potential customers to carefully consider other options before choosing this company.

Texas Disposal Systems has policies that place all responsibility on the customer, even when the…read moreissue is caused by their own operational choices. Their single‑operator trucks will not move a bin if a car is nearby, even on public streets where homeowners have no control. The only remedies offered are insufficient: a couple of extra bags next week or paying double for a return trip. This is not customer service -- it's a penalty for their own cost‑cutting. Speaking with a supervisor confirmed they have no flexibility or willingness to help. Very disappointing.