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    Balcones Resources

    3.5 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Balcones Resources

    Recycling dropoff

    Recycling pickup

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    Recycling Center - RECYCLING CENTER IN AUSTIN. LOOK FOR US ON THE CORNER OF DESSAU AND RUNDBERG.

    Recycling Center

    (18 reviews)

    If I could rate less than 1 star I would! To the owner of the Business- where did you get your…read morecustomer service training because you certainly failed that class. YESTERDAY on 3/21/26 I came through there with sorted material. #1)black trash bag full of #2 insulated wire #2) orange 5gal bucket with bare bright #3) a box with #1 insulated wire #4) extruded aluminum put into a wheel barrel from my truck & onto the scale. #5) 4 pieces of clean brass laid onto scale. All of which is on YOUR cameras. Since there was a line & it was almost closing time, I got my cash & receipt, got in my car & drove away. At the traffic light I immediately realized the mistake as I looked at my receipt & cash. I called the business for which a WOMEN answer & said "sorry we are closed" I said "don't care I'm coming back right now". I then spoke to a manager in person who said "mistakes happen but we are closed now come back in the morning & we will take care of it". My receipt had Brass, #2 insulated, #2 insulated again & #3 insulated. WHERES THE ORANGE HOME DEPOT 5 GAL BUCKET OF BARE BRIGHT????? WHERE IS MY ALUMINUM YOU LOADED FROM MY TRUNK INTO YOUR WHEEL BARRELL & ONTO YOUR SCALE????? WHERE DID THIS #3 INSULATED COME FROM? I came back this morning 3/22/26 & I had everything written on a piece of paper AS TO AVOID ANY TYPE OF LANGUAGE BARRIER. I was meet by the "owner" who took my note and my reciept & proceeded to tell that I was wrong, my story was a lie, stated "he don't have a WOMEN on his payroll"... I don't care if she is on your payroll or not, you got a women that answered the phone or a dude that speaks just like a WOMEN, you got a manager that told me to come up here today, you got many cameras that caught you committing a crime & stealing from me and now you STEAL my receipt!!! You are a joke of man, a joke of business owner, & i hope that extra $50-$60 that you STOLE FROM ME WAS WORTH IT! IM GOING TO CONTINUE TO WRITE HONEST, 1 STAR REVIEWS ABOUT YOU & YOUR JOKE OF A BUSINESS ON GOOGLE, YELP & EVERY SOCIAL MEDIA PLATFORM I CAN FIND UNTIL I GET TIRED OF DOING IT!!!

    They close at 5:30 unloading metal but the website says 6pm please update actual unloading metal…read moretime.

    Gardner Iron & Metal

    Gardner Iron & Metal

    (1 review)

    My boyfriend has been using this recycle center for years. So after having his cousin replace my…read morea/c unit on Friday I thought this would be the perfect place to take the old unit and recover some of the money I just spent. My boyfriend took the units apart and separated the metals the best he could. He also gave me a couple of electric motors and a few other things that have been piling up. Me and one of my girlfriends drove the truck up there and the guys there where very friendly and helpful. One of the guys came up to the window and I told them that I was handicap and was kinda stuck in the truck because I didn't have room in the truck for my chair. He said no problem and unloaded the truck. Up to this point I was very pleased with the service. Then it came time to get paid. :) One of the guys went and told the lady at the window I was handicap and couldn't get out of my truck. She came up to me and was very rude. She said I needed a license to recycle the stuff. So, I gave her my license. She looked at it at the looked at me and said I needed an a/c license or a receipt for the a/c. I told her no problem I have the receipt at home. Told her that she could just weigh it all out and I'd come back with it on Monday when they opened so that they wouldn't have to reload it. She said no that they would have to load it all back up. I told her ok and to just take everything but the a/c stuff. She said no she couldn't. I've been up here a few times with my boyfriend and they have always taken the motors and other recyclables with nothing but his drivers license. At this point I'm a little ticked off. Then when one of the guys was reloading the truck they told me that they had the same issue and had to just give all their stuff away. Not sure wtf was going on but I feel like they just wanted me to give them the truck load. I will never in my life use this place again. (Was a great place when the old couple was running it) And if I ever catch my boyfriend using the place he'll be sleeping in the shed.

    From the owner: Metal Recyclingread more

    Balcones Resources - recyclingcenter - Updated May 2026

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