Employee refused to remove a theft-prevention tag off of a backpack zipper unless I bought the item…read morefirst. I had my laptop with me and wanted to ensure it fit. The employee refused to help me insisting I buy it first. So what if it didn't fit - as a bigger laptop? I'm supposed to then return the backpack wasting both of our time? I can't stand unreasonable people like that.

A go to place for last minute larger printing needs, last minute personal printer ink, paper and…read moreoffice supplies, and electronics accessories.

i was shocked when I went in 5 minutes before close and they tried to deny me Amazon return…read more When I asked where the manager was and even he was reluctant to help me with my return. The kid at the counter scanned my return, told me that my return slip would come out of the printer... grabbed his bag and left. Perhaps Amazon's should reconsider who they partner with for returns.

Tammy is awesome! It was my first time returning a package through Staples, and I will do it again…read more She was so helpful, and pointed me in the right direction for each step.

Recently had a Pioneer CarPlay installed at Best Buy by their Auto Tech Matthew, and I had a great…read moreexperience. He was very knowledgeable and efficient, getting everything set up in about an hour. When my phone was causing the CarPlay to glitch, he was very friendly and helped me troubleshoot until we got it working again. He was also reassuring and had great attention to detail, he was careful not to scratch my dashboard (something I was worried about) and the installation looks 100% professional. He even noticed one of my door speakers was going out and went out of his way to tune them a bit and recommend an affordable replacement on eBay. Instead of trying to sell me on something unnecessary, he gave me some pointers on how I could install it myself and save some money. It's always nice to find someone who genuinely puts the customer first like that. Really left a great impression and meant a lot. Matthew is definitely the guy to see if you need any car work done here!

I have always loved this Best Buy, but am frustrated. My 4 month old Lenovo laptop had a defective…read morepower switch which is a well known defect. Geek squad said it would be fixed at no charge. It was under warranty and I purchased Total Protection. GS chat subsequently advised me that I had dropped the laptop and had to pay for the repair. I absolutely did not drop my laptop! Chat rep advised me that Lenovo has a tech who is an expert in drop detection! How frustrated would you be knowing you hadn't dropped your laptop yet they argue that you did! I approved the charge and advised I would be disputing this after the fact and he ended the chat. I've bought 15-20 computers here in the past 5 years for multiple businesses. After approving the repair I was advised the parts are on back order so I went to PC Laptops and bought a new one. Best Buy just lost a great customer who spends more than the average! Was it worth questioning my integrity? Brick and mortar is disappearing and a good business knows they can't lose good customers! I have a Lenovo laptop for sale now!

I had a big online order of some documents I needed to get printed. I called to ask questions about…read moremy order. Very helpful and friendly. They called me when my order was ready! Highly recommend.

I used Fed Ex for the first time for copy purposes and was pleasantly surprised at how helpful and…read moreeasy it was to get programs for a big event printed. I will definitely come back. Thanks Heidi and Sadie for outstanding service!

I sent to print some decorations for my stepdaughter's birthday. Anette was extremely helpful and…read moreoffered a discount on the prints! Thank you again!

The two times I have come, both have been a great experience. I have had to print off a few things…read moreand they always came out exactly how I needed them to look. The great thing is you can email it directly to them, then they'll print it off--AND they have various options of "niceness" if you don't want just regular ol' printer paper. The employees, although it always takes just a little time because there is usually another customer or two before me, are great and know what they're doing. They are helpful and provided me with great understanding of what I needed. Overall, really a pleasant experience. I don't know how things would be, had a done an online order instead of face-to-face, but again, I thought the customer service at the printing department was very painless. TIPS & TRICKS: * Their email is ods06771cpc@officedepot.com if you want to do the same as I've done. I've printed off a pamphlet front and back and in color as well as a photo for my sister, in color as well. Everything was bright and vivid and exactly what I wanted. Both were PDFs too, so that might make it a lot easier on you as well.

Second time I've had trouble with their gift cards, on 6/13. I won't ever buy them again. I'll find…read moresomewhere else to make copies. The employee told me I had $25 on the card yet couldn't figure out how to use it. That's in-effect theft.

so grateful for this office depot and their printing staff. we needed programs printed for a baby's…read morefuneral asap. she printed 300 of them instantly and with a discount highly recommend

Honestly if I could give zero stars, I would and I am in the process of finding either a local…read moreprint shop to support moving forward or going to buy a new expensive printer at Costco for use. Over the past few weeks, I have visited this location multiple times to print on a specific type of sticker paper that I have used successfully on three prior occasions. Each time, the process was quick and straightforward, typically taking less than five minutes. However, during my most recent visit, I encountered an unexpected difficulty. The employee on duty was unable to complete my printing request and instead advised me that I needed to place an order. This process took approximately ten minutes to fill out and complete, which was quite different from my previous experiences which took less than 5 minutes to print these items and complete the check out process. The employee stated he has only been working there 2 weeks and that he didn't know what to do. He was the only employee working from Friday night through the entire weekend. I was instructed to return the following day after noon to pick up the order. When I returned, I was informed that the order had not been processed because the staff was unsure how to verify the paper type. While I understand that technical issues can arise, I found the situation quite disheartening, especially given the limited options available in Park City for printing services. I value Staples as a brand and have appreciated its convenience in the past; however, this experience has understandably diminished my confidence in the reliability of the service at this particular location. I asked to speak with the manager and the manger refused to address a customer issue- all around poor customer service. I don't foresee this last Staples location lasting much longer as their poor customer service will be the end of their demise.

The prices at Staples are not good at all - I found the same or similar products on Amazon.com for…read morea fraction of the price. But Trudy was so friendly and helpful that I wanted to leave a good review for her.

Jaelynn was SO patient and helpful. She showed me how to download files from my laptop to be…read moreprinted and laminated since I'm technologically challenged. My order was ready in a few minutes just as I wanted. Thanks!

Maggie was so helpful. She was able to find the correct weight for a paper purchase.read more

Tyler is awesome!!…read more Always willing to help with our print jobs. We've been turned away by other office depots but he always comes through,

We're a regular Offixce Depot customer and have an ODP account…read more Tyler at Office Depot (printing dept) is amazing! Great customer service and ALWAYS understands our needs. We usually have a bigger project (2000-3000 invitations printed every few months or so). He gets exactly what our needs are and is fast and efficient. Our project is usually done the next day. Tyler - DONT LEAVE! You need a promotion :) Thanks for your service and help.

For Christmas this year, I ordered my husband a pretty expensive office chair from OfficeDepot.com…read more I was aware that the return policy on furniture required that the item be unassembled and in the original box. After he opened his present, we made sure to go in store and have him sit on the chair to make sure that it was comfortable and he liked the feel of it. He loved the chair, so we went home and began assembling it. However, on the very last step of assembly (:pulling the plastic off the backing of the chair), we discovered about a 1 inch slice through the leather. Knowing that the return policy required an unassembled item for a full refund/exchange, I was a bit nervous about how much of a hassle the return process would be. We gave this location, a call, and they told us to bring the assembled item in the box to the store and they would help us out. We showed up and the process could not have been more easy and smooth. Abraham, the manager, was so kind and understanding about the situation. The resolution was very smooth and we were able to get a refund in full. Having issues with a large ticket items is never fun, but the customer service of this location was outstanding! The customer service warrants a 5 star for this location!

If I could give 0 stars I would. Bought a computer. It was defective. I tried fir a few days to…read morework it out. I was never told you needed a box to return item. Bought another and they won't take it back.i have my receipt. Still a big NO .I have a company the goes thru about 2 k worth of supplies. Small company. But I will never return here