We were in and out quickly, finding what we wanted. Staff member was knowledgeable and polite.read more

We have been customers of this wonderful, personalized, and caring store for many years. It's very…read morereassuring that we see several of the same salespeople/managers on each visit, who always remember us. Shalomar, especially, has assisted us since our first visit at least 8 years ago. We've found the quality of the various chairs and other items we've purchased to be excellent. Our recent purchases, 2 of the lift chairs, are very comfortable and assist us in our current health needs. We were very fortunate to find these special chairs in stock, as there is a usual 12 week or longer wait in other stores. Everyone who works there has given us excellent care, from shopping to delivery. Thank you, Shalomar, Kyle, Brett, & Ryan! Edit Your Feedback

The woman at the front desk was extremely rude and unhelpful. She treated my girlfriend differently…read morebecause of her accent and made insulting comments about our intelligence to a coworker while we were standing right there. This behavior was unprofessional, disrespectful, and unacceptable. No one should be treated this way, especially for something as trivial as an accent.

The service is unlike any other! They work fast and efficient to get the job done. People may enter…read morewithout a smile and filled with stress, but by leaving, they are happy and relieved to have the job done.

While they were not able to fix the problem on my computer. They were very respectful and did a…read moregreat job. They offered additional services to try and fix something but I did not feel pressured to do it

I was referred here by the Bad Apple Store. I brought my laptop in after the screen abruptly went…read moredark. The gentleman who helped me out was great! He was super helpful and friendly. After discussing the possible scenarios of what could have happened and what my options were, he was able use some of the equipment there to get the screen working again at no charge! I was able to take the laptop home and move the data to a hard drive. I'm very thankful for their help and would definitely go back for future computer issues.

I have used this location many times over the years with wonderful customer service and selection,…read moreafter today, I will never shop there again. The shelves were basically there on the customer service was terrible. They were too busy to answer any questions even though they were both just standing there and wouldn't assist in anyway. The girl at the coffee center was rude and snarky and stuck up.

As soon as I walked in the doors, I found myself thinking that this store must be going out of…read morebusiness. Everything looks-empty. Sure, there is inventory on the shelves, but the combination of stark white walls, poor lighting and lack of appealing design anywhere led me to that assumption. I glanced around a bit more, looking for signage to affirm my thoughts, and I found none. Nope, not going out of business, just a careless atmosphere. I was in and out rather quickly-all I needed was a ream of paper so my son could print out a homework assignment. I would typically browse a few minutes while shopping to see what else I might need. But I did not feel like I wanted to spend any more time than absolutely necessary here. Customer service was fine-it doesn't take much to ring up a purchase. But something about this store made me feel a little bummed out when I left.

My laptop got a major Trojan Virus…read more I would turn it on and someone was typing as I watched. Anyway I had asked for bids from various vendors. I love this part of Yelp. I picked them. They had it one week. They had to wipe it twice to get rid of the virus and put on great antivirus software which alone is $60 for the year. They fixed it and only charged me $140.00 That's a win for me. So get a great Antivirus. They say Malwarebytes is the best. If you need computer help call them. They also sell refurbished computers of all kinds. As I waited it seemed like they had awesome deals. They have a 30 day guarantee too. Thank you saving me guys. I'm super grateful.

Got an old laptop my friend gave me with a broken screen. Steve fixed it and also had it factory…read morereset. I was able to pick it up a few days after drop off, and I thought the price was reasonable. I'll be coming back for any more computer related needs :)

Let me start by saying that in business, the most important things to me are customer service and…read morethe quality of goods/services provided. I commissioned a trophy to be made by these guys about two months ago and was told it would be ready in a couple of weeks. The design was essentially a trophy base with a mount to fit a glove. I was quoted $50 for a basic trophy, and about $75 for a more customized trophy for a "specialized mount for the glove." After a month, I hadn't heard from them yet, so I phoned in. They told me they hadn't even started on it yet, and had questions on some of the specifications. Doesn't necessarily make me feel like the most important customer. Customer service sin #1. They ask me to come in to make a few decisions about the trophy, so I head in. I give them more specs, and they say it should be ready in another 2 or 3 weeks. Great. Again, about a month goes by and I have to reach out because I haven't heard back from them yet. They say it's not done yet, but they will rush to get it done. When I go to pick it up, they charge me $145, almost double the $75 quote. Overpromise and underdeliver. Customer service sin #2. Overcharge by 2 times the quoted amount? Customer service sin #3. When I challenge the charged price the manager comes out and says "What, you don't want to pay for your trophy?" I explain to him my hesitation due to the cost discrepancy. Without even looking me in the eye, he just says "Fine, what do you wanna pay?" I tell him I'd pay $85, and he says "Fine," takes my payment, and walks away without saying thank you. Rudeness. Customer service sin #4. The trophy base looks great, but the specialized portion they "made" for the gauntlet is just a square block that the gauntlet doesn't even fit on. They wanted to charge me double for... this? Customer service sin #5. Respect yourself by going elsewhere, 'cause in my experience, they won't respect you here.

They went above and beyond and the engraving was perfect. 100 percent recommend. We came in needing…read morea watch engraved with a sensitive time frame and under extreme circumstances. They were so accommodating, kind and professional. I will never go to another place again for engraving.

Brought my new building for some troubleshooting. I was missing one connection that they quickly…read moreidentified. So quick they didn't check me in for a bill. Love working with PC Laptops!

PC Laptops does not stand behind their products. I made the mistake and purchased a laptop a few…read moreyears ago. Every time I needed help they said no or it would cost me a hundred dollars. Two letters on the keyboard popped off and they said it would cost $100 to replace the entire keyboard. Their product was faulty and I had to pay to repair. I lost the power cord and they can't help me with a replacement. Nothing. No suggestions. Just figure out on my own. Learn from my mistake and purchase from someone else. Dan needs to stop advertising customer service and actually provide customer service.

This location is convenient for me in Jordan Landing and they are always so nice when I come in. I…read morecome here almost weekly to drop off my work COVID-testing kits. They don't pick up the drop-off box until 5:30PM so that's always been convenient for me. Whenever I enter the shop, someone always says hi and welcome. I did have to ship out a Gucci shirt using FedEx and I didn't have a box to ship it out in, they were accommodating and found a box for me. I was worried leaving that shirt there just out in the open on the desk behind the register, but they gained some trust giving me my receipt with a tracking number and ensuring delivery within 1-2 business days. The staff at this location is very helpful and nice. If you need a local FedEx print and ship place to go to, this is your place.

This hard-to-find FedEx Kinko's at Jordan Landing does quite a sturdy business considering it's the…read moreOreo filling between a Costa Vida and the umpteenth mom-and-pop nail shop in a 5-mile radius. They are a little slow, and a little sparse with the number of copiers and printers, but all told not a bad shop with good customer service and better-than-UPS prices. And, considering that the worst bathroom in California may be the one I came across one October morn in a San Mateo FedEx, the one here looks like Xanadu.

My wonderful collector Lisa from the Philadelphia area commissioned me to paint this huge piece…read more(40x40") depicting the place her family stayed in Paris. So many beautiful memories for their family happened right here. I enjoyed painting it so much! I finished the first painting in January 2023. I took it to Artistic Wholesale. I'd been bringing my business to them for about two years. When I expressed concern about mailing such a large piece and when I asked if they could crate it, the sales associate pointed out that the guy who did the packaging had just walked in and I could ask him. I don't recall his name. He told me something to the effect of: "we do this all the time! It will be fine." Options of archival glass, museum glass, and plexiglass were presented to me. When plexiglass was suggested, I asked how it would look, and was told that glass would look the best. This painting was created to hang above a fireplace in the collector's home. I told them where the painting would hang and asked how plexiglass would look. I was told it wouldn't look as good as glass. No one mentioned anything about risk. So, I chose glass. I again asked: will this painting be ok being shipped with the way you package it? Again I was told, "no problem! We do this all the time." Once the painting was framed, which looked fantastic, Artistic Wholesale packaged it up to what they said was "UPS standards" and shipped it out. On February 14, 2023 I received texts, videos, and photos from my collector telling me that the package was completely intact, but that the glass was shattered, the painting was cut up beyond repair, and the frame had little nicks and cuts in it rendering it unusable. I was shocked and devastated, as was my collector. She told me that the only thing protecting the painting was a layer of foam core in front and behind the painting all wrapped in plastic sheeting material with a thin layer of bubble wrap. There was NO styrofoam, packing peanuts filling the box to cushion it, or corner pieces protecting the painting. Over the last months I've tried to get Artistic Wholesale to help make this right. I wish I could get UPS to reimburse my losses, but they have told me I can't get any sort of reimbursement, because it's now past 60 days. The UPS website indicates that only the shipper (which was Artistic Wholesale) can file a claim and, to my knowledge, they never did. The first painting took me 40 hours to finish and the second one took 26 hours ....not counting all hours of communication with my collector to assure them I'll completely take care of them; buying new supplies; attempting to get the frame company to cover some of the costs for this loss, my time lost in getting more commissions (I haven't been able to take any more new commission paintings while working on this), more materials, and new shipping costs; I've also worked for hours with a lawyer to try to get the owner of Artistic Wholesale to help out. The owner responded taking zero responsibility for what happened. Here's how I'm handling this situation for my customer: I've repainted the piece and am getting ready to ship the painting to a new framer near the home of my collector. I was fortunate to find a Fort Knox-type-impenetrable tube (from the kind people at Sugar House Awning) in which to ship the new painting. I'll roll up the painting, cover it in bubble wrap, and seal it inside this tube, then ship it off with the maximum insurance. This situation makes me sad, frustrated, and very upset that after YEARS of having a great relationship with Artistic Wholesale that the owner doesn't seem to care. However, it demonstrates to me, as a small business owner and consumer, the paramount importance of excellent customer service and taking responsibility for damages and unhappy clients. I'd recommend using another framer for your framing needs. I cannot in good conscience recommend coming to Artistic Wholesale because they don't own up to their mistakes nor do they take care of their customers when mistakes are made.

Amazing to work with these professionals. I have used this company twice over the past few years to…read morehang delicate art pieces. Both times I have had the same professional and efficient experience with every person I have worked with throughout the process. They communicate clearly and show up on time. The work is done efficiently and quickly with no surprises. I haven't used their other services but if I ever have need I will go to them first.