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PC Laptops

4.0 (103 reviews)
Closed 10:00 am - 7:00 pm

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2 hours

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100%

Services - PC Laptops

Desktop computer body repair

Desktop computer support

Device support or repair

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Aaron B.

My GPU fans stopped working, so I thought Ide see if PCLAPTOPS could diagnose and repair. Unfortunately, it was more than just a fan issue, and it seems my GPU is toast - which isn't a surprise from a 5 year old pc part. HOWEVER, I have to say that the customer service from Elliot (hope that was his name) was awesome. I brought in my card and gave it to him which he then performed about 20 min of diagnostics. He brought back the card and gave me some ideas on what I might try in order to make it somewhat functional. Really good customer service from this place. Will bring my pc here if there's anything I cannot fix.

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Julie V.

Ducks say quack, and fish go blub, and the seal goes ow ow ow ow ow. There's one sound that no one knows...What does the fox say? Ring-ding-ding-ding-dingeringeding! That's LITERALLY the line that kept cycling my mind when my absurdly awesome, hella helpful, super smart, tremendously thoughtful Concierge Rep Dan told me his last name was FOX. It took every cell in me to not bring up that song. Fortunately, I succeeded...until this Yelp review (Sorry, Fox...I mean Dan). Okay, okay back on topic... I've been a client of PC Laptops for over a year now, and they've been incredibly delightful in every encounter I've had. I was having some issues with my computer ever since my school IT team "upgraded" our anti-virus software to Avast. Everything just seemed much slower, and things just seemed off. Last week, I took my computer to get it checked out with my IT team, and they claimed everything was fine. They said there was nothing. Being the skeptic I am, I decided to take it into PC Laptops for a diagnostic check-up yesterday. Upon walking in, I was greeted by everyone (literally) with a nice big cheer. In front of me was a bowl of candy and to the side of the wall was a fridge full of diet Coke, Coke, and water bottles. My concierge rep named Dan helped make me feel at home and paid careful attention to the details I was telling him and even helped me understand more of the issues that might be going on. He gave me estimates as to how long things would take and anti-virus recommendations, specific for me. He really cared, didn't treat me like I was just a girl coming in lost, and I really appreciated everything about him. I ended up getting a diagnostic check up, and it turned out my computer WAS severely infected (took HOURS to clean everything out). There were THOUSANDS of cookies and malware on my computer that Avast and my IT team did not detect (Keep in mind I pay a hefty annual fee to have these full-time paid IT staff take care of my computer & this is their sole job--pretty disappointing). Upon turning on the computer, it was obvious how much faster everything ran. My technician booted my computer in front of me and demonstrated the programs installed. He helped give me tips on how to manually scan the computer as well as set up an automated weekly scan at a time convenient for me. I was originally worried about ESET NOD32's ability to block phishing & malware, but he kindly explained that they do a dual software protection with ESET NOD32 Anti-virus 8 and Malwarebytes Anti-Malware, allowing Malwarebytes to cover what ESET lacked without conflicting with one another. I really appreciated him answering my concerns honestly and really breaking everything down for me. On top of that, the technician gave me a license card with information on my Username/ID and Password/Key in case I ever needed to re-install it on my computer or switch the software onto another computer. He also gave me an 8 GB flash drive (Score!) with the anti-virus/anti-malware protection and a pair of Comic Con multipass for the weekend because they are sponsoring the event. PC Laptops has definitely earned not only my trust, but my highest recommendation. I'll definitely be taking my Alienware laptop to PC Laptops in the near future for some clean up and upgrades (that says a lot because I am really picky about who gets to touch that one). Tip 1: Check-in to get a free virus scan on ANY PC! It's free, so it's worth a try Tip 2: Don't forget to get your sugar high here! They have a fridge full of drinks & a bowl full of candy! Tip 3: Parking can suck at times...if it does, go down the street to check out Ocean Mart for some grocery shopping or cheap food court stuff then come back!

Maxfield W.

PC laptops contacted me and offered to upgrade any part of the desktop I bought from Amazon for their error of not explaining I would get a CC from wellsfargo from signing the credit check application. They gave me a free 24" monitor. I didn't really want anything but the asked me multiple times to make it right for me. Changed my stars from 1 to 4* I feel super awkward accepting this monitor but they were so kind and insistent. So I take back what I said. As long as you know what you're getting yourself into by signing the credit application check is actually for a credit card, this company will take care of you. Thanks again pclaptops for showing you love people, even if you don't get to make money from them. Xoxo

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2 years ago

I purchased a lap top about 7 years ago, started having some problems they wouldn't look at it just said I needed to buy a new one.

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3 years ago

Super helpful and quick! Dave was awesome. Will be back, these guys know their stuff. Will be back

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Ask the Community - PC Laptops

Review Highlights - PC Laptops

PC Laptops has a huge selection if you are on the hunt for a new laptop or computer and really the prices are so reasonable.

Mentioned in 4 reviews

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Revo Technologies - PC on display at Revo Technologies.

Revo Technologies

(27 reviews)

$$

Had some issues with a rebuild. They diagnosed a faulty motherboard within a day. I took it home…read moreand screwed up and lost hope that more was busted they again took a look at it and called within an hour that they had fixed it for me. Love these guys for being quick proactive and incredibly friendly. Chris even called me after hours to let me know it was ready to come home the next day real stand up guy if you ask me!

If you read my prior reviews, you'll see that REVO Technologies is my go-to venue for all things…read morecomputer-related. It's been that way for roughly 20 years...even before REVO started as a spin-off from "Software & More" there in Holliday. The PC consultant there from Software & More, Jerry, who helped build us our first custom desktop back in the early 2000s started his own company in Cottonwood Heights called REVO Technologies when S&M went out of business. We purchased our second gaming/workstation "Stryker" desktop from him eight years ago...AND a 17" "Falcon" gaming desktop as well for my personal use. Despite a few glitches/bugs here and there, both of these last two PCs have been performing admirably...as we've continued to patronize REVO for upgrades, repair, and tuning. The most recent purchase last week was for my wife's "Stryker" desktop which needed some Win10 tweaks due to some mistakes I made last spring with User Account Control and administrative privileges... oops. I dropped the desktop off with Chris - the repair tech - on Monday last week and by late afternoon he had it finished, updated, cleaned, and working like a top! I paid for the diagnostics/repair ($70) and the tuning/cleaning service ($70) which eliminated all of the nasty dust that had collected on the inside of the tower case. Yuk...but money well spent! We got it back home and the new Canon MF753Cdw color Laserjet All-in-One printer drivers installed perfectly. My wife is back in business! Woo-hoo. As in the past, excellent service from Jerry, Chris, and the pros at REVO. Well done, and again Five Stars for responsive and accurate service.

PC Laptops - itservices - Updated May 2026

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