I can get in and out of the location fairly easy. Lots of signs to know where you're going. This…read morelocation has a sephora so one stop for your makeup and clothing and household items. Staff I interacted with were friendly. Amazon drop off is easy here and they have their own spot in the back of the store. They had their sale going on got a couple of cute summer outfits.

Went to make an Amazon return at 7 pm on 7/29/2025. Amazon counter was closed with no notification…read moreeven though it should be open during business hours until 9 pm. Of course, this wasn't posted at the front of the store so I had to haul 2 heavy boxes all the way to the back of the store to find out. This store is poorly managed making Amazon returns difficult for customers. I do not recommend making Amazon returns at this Kohls location as they may or may not be open.

this Lane Bryant location is amazing. Kelly and the gang are…read moreexperienced, friendly and know their stock. Clean, organized and well stocked. a delightful shopping experience:-)

Here's the 411 on LB…read more.. They make very nice/visually appealing undergarments. Sizing can be tricky! I currently am wearing 3 different sizes of different style bras! This store's staff is 75% of the time helpful, kind and happy to assist. The other 25% of the time, it's like they would rather be anywhere but there working. The quality of their clothing has gone down hill and not just a little...I mean, we have gone from jeans that would last me for years to "I think I could get the same quality at Walmart!" bad. Their corporate customer service is an absolute joke. If you have ever dealt with these script-reading-couldn't-care-less-about-the-customer fools, you know what I'm talking about. Bottom line, it's hard to find clothes that fit just right or lay just perfectly for a plus size woman and Lane Bryant used to fulfill the need in this industry that was severely lacking but much like other industries, I imagine, the cost of materials has increased, so they find ways to cut back and at the cost of customers, no less. I don't care what anyone says: you cannot buy clothes online! At least I can't. So if it's the convenience of online shopping that has affected this retailer or not, quality of the clothing and customer service is top on my list. Price is what it is. Lose the coupons, get your shit together and get back to the basics! I'm waiting but my patience is running out.

Okay, so I may be a TEENSY bit biased about my love for this Old Navy, given I grew up down the…read morestreet/going to the OG Randhurst. I worked at the Old Navy (t)here from 2000 until it closed (, then moved to Arlington Heights, and subsequently relocated back here following the remodel). That said, I've been here with both my friend/former Old Navy coworker to shop, and also on my own to (primarily) do returns. When she's in town, my friend and I look here more for Chicago sports team tops than anything else. The store has been updated and has always been clean and well-stocked when I've been in. Returns are done quickly and, for the most part, efficiently. Today was a returns day! My first online invoice included multiple GAP items and 1 Old Navy item. The cashier, who seemed seasoned enough, said he couldn't locate the single Old Navy item. I pointed it out as the last item on the invoice, and he stated it wasn't coming up when he entered the information. I suggested the size code "0204" (Medium Tall)... he didn't say anything, but a minute later said he was "able to do something to override it." Erm, whatever you say. :) He handled the rest of my returns quickly and I was in and out in about 5 minutes. Not too shabby. FYI, this store runs a story time the first Thursday of the month from 6:00-8:00pm. Yay for reading + community involvement! Bring the kids!

I have started coming to this Old Navy because I moved to the area in the last four years and I…read morehave to say every single time I come in here. I am very fortunate that regardless of the day of the week and the time that there is either never line or that there is a very short line. And any single person that I have interacted with you for a purchase or for return has Barr been super friendly super professional and very helpful. I'm not sure what's going on at the store, but this is definitely not like other Old Navy stores and it has really made it very pleasant to shop here and visit here. Parking here is always very easy as well, and I think this is my new favorite Old Navy

This is how customer service should be…read more We went in on Sunday night and there were two employees working. The employee with whom we interacted was truly the best provider of customer service I have ever met. She was extraordinarily helpful without being overbearing. Her help was fantastic and at no point did we feel stalked, an issue with which many retail stores struggle. I will absolutely return to this location. I cannot say enough good things about this clean and efficient store as well as the service provided.

The ladies at the front desk last week were so kind. They helped my mom with an online order. They…read morewere actually the ones who brought it up because she didn't find the jacket she was looking for. Very helpful option.

I've never been to an Aerie before... always walked right by it. But this time I decided to stop…read moreinside because I wanted to try something similar to GapBody, but not Victoria's Secret. I was pleasantly surprised by the options they have. I never take the sales help, but I did this time. They helped me with measuring and provided me with a lot of options for try on. Never made me feel rushed, everything was no pressure. I ended up signing up for their free rewards program which was painless because they were able to do it on an ipad without me waiting in the checkout line. Checkout was also really fast. Another nice place to stop in when walking through Woodfield Mall!

Wow - what great staff at this store! I'm def not their typical shopper at 61, but I had seen a…read morecute workout sweatshirt on Instagram I wanted to check out. I was instantly greeted, and asked what I was looking for. The salesperson sent me to the specific rack the sweatshirt was on. As I checked the rack, a different salesperson asked if I was finding the right size (or she'd be happy to check in back). Another salesperson checked with me when I tried things on. So helpful, friendly and welcoming! P.S. The sweatshirt is super cute, too!

The man who assisted me at the Arlington Heights store was extremely friendly and helpful. But omg:…read moreI had to drive way out of my way because Old Orchard HAS ZERO INDIANA HOOSIER GEAR. Shocking as they were #1 in the nation last year. (Tons of Iowa....go figure.) No wonder people buy so much online these days, stores don't have what people need.

Everyone in the store was great -- I was greeted when I walked in and offered help, I found…read moreeverything I wanted for the major men's teams. The reason for my mediocre rating is that you don't carry a single item for women's teams. The cashier tried his best to be helpful and said he thinks you have Sky merchandise online, but I can find anything I want online -- why should I support Rally House if you don't cover all the local pro teams in your local stores? At least get team decals and magnets in your stores. They're low cost for you and they'll show you that fans actually are out here and willing to shop

Loved shopping small businesses Saturday at this Libertyville boutique! Edie Boutique is a great…read moreplace to find select unique women's casual chic outfits and basic accessories. The prices are slightly elevated; however, they have great sale items and most garments are unique and worth the extra cost. The shop has a sister adjoining store called Marigold, a perfect spot for hostess gifts, holiday ornaments, candles and table top items. The staff members are helpful, will package your items in gift bags and you can shop in both places then checkout in either shop. Edie Boutique is conveniently located on Milwaukee Avenue with free street parking, within walking distance from the Metra station. You can stroll up and down MainStreet and pop into bookstores, kitchen shops, coffee shops, restaurants and boutiques for a small town experience supporting local businesses!

This boutique and the adjoining Marigold has adorable gifts and is perfectly decorated for the…read moreholidays. I bought candles, towels, and other seasonal items for friends. It's really fun, and the staff in there was friendly and helpful.

This has to be one of the cleanest and most organized Marshall's stores that I have shopped at in a…read morewhile. The shelves were nicely organized and the aisles were not loaded with clutter. I was able to locate items that were specific to their category fairly easily. The staff at the checkout lines could be a little more friendlier with a greeting, but I did appreciate that they kept the line moving pretty quickly.

I used too love these stores , but lately they have been giving me major anxiety . The isles are so…read moretight , stuff just stacked so high . It all so overwhelming . Way too much clutter . You literally couldn't social distance if you tried . I made it through about three isles then I had to leave .