they're so unprofessional at this location, i don't even understand how the chubby brunette girl is the manager she's just as unprofessional as the employee who rung us up. She didn't even say hi had an ugly attitude and was the most unhelpful employee ever. If you have an attitude like that, don't work. my mom and I came up and we asked her why the item had two different prices being the same exact thing she didn't know we asked if she can call the manager and to her face we told her she was rude and she goes I don't appreciate that, too bad, how about treat your customers with respect? Both of them refused to give their name no surprise there don't go to this location unless you want to be met with ugly attitude people. read more

I have started coming to this Old Navy because I moved to the area in the last four years and I have to say every single time I come in here. I am very fortunate that regardless of the day of the week and the time that there is either never line or that there is a very short line. And any single person that I have interacted with you for a purchase or for return has Barr been super friendly super professional and very helpful. I'm not sure what's going on at the store, but this is definitely not like other Old Navy stores and it has really made it very pleasant to shop here and visit here. Parking here is always very easy as well, and I think this is my new favorite Old Navy read more

The chubby brunette girl working at the register tonight was so cold and rude (Tuesday March 25th, 2025). I don't know who pissed in her cornflakes, but that is really no way to speak to customers. It wasn't even busy. I was extremely polite and greeted her and she just looked up at me and grabbed my stuff I was returning and barely said anything besides asking for my phone number. She wasn't wearing a name tag so I didn't catch her name, but maybe she should get moved to the backstock room or somewhere where she does not need to interact with humans. Interactions like this are exactly why I shop online and next time I will just do my returns via mail. read more

I went in one day to shop while I ended up running into one of the managers Maria, I decided to ask about their credit card and she just decided to start shoving it down my throat. She just kept on going up to me asking if I was considering getting the card. As I kept shopping I overheard her tell one of the cashiers to push as much as they can to this one specific customer which turned out to be me. At the end I didn't end up getting the card due to feeling harassed by Maria and hope no one else has to feel like that while shopping anywhere ever. read more

As a Brand Associate at Old navy randhurst, I am pleased to say that Old navy is one of the greatest store that has friendly employees and are always willing to help customers find what they need from Pants to swimwear and everything else. read more

I had two wonderful ladies helping me find my son a jean for his birthday. They searched their inventory and found the exact jeans my son wanted and it was on sale!! Yay. The sales associates are always so cheerful and helpful. Warm and welcome gesture with nice smile on face. Nowadays hard to find such positive attitude from customer service standpoint. Service was very friendly in men's and women's departments. This is a great place to shop. They have a great selection of all types of merchandise from men, women and kids clothing and shoes. The best thing of all they are all good quality. Will be returning and telling everyone about my experiences with Old Navy in general. read more

What happened Old Navy ? I used to love you ! So much crap you couldn't move . Extremely overwhelming . I mean there was no organization at all ‍ read more

While this Old Navy is convenient to me and the employees are always so kind, the registers are woefully understaffed. It's rare to have a visit here be a quick "in and out" kind of thing because the wait can be pretty long. I even tried out the online ordering/in-store pick-up option to see if it would be any faster, but it was actually worse. I wound up waiting in the same line but their scanning device for the online orders wasn't working, so it was still a wash. read more

I love this shop. Everything is so clean and beautiful inside, and extremely stylish. The clothes are such high quality. This shop clearly cares about building clients for a lifetime, I'm so glad I made the trip here. Sure, things are a little more expensive than the typical department store but you're clearly posting for quality and style. I totally recommend this store to anyone looking for a proper shopping experience! Go see them and find out for yourself - it's a decision you will not regret. THIS ISN'T JUST SHOPPING, IT'S TRULY AN EXPERIENCE! read more

Okay, so I may be a TEENSY bit biased about my love for this Old Navy, given I grew up down the street/going to the OG Randhurst. I worked at the Old Navy (t)here from 2000 until it closed (, then moved to Arlington Heights, and subsequently relocated back here following the remodel). That said, I've been here with both my friend/former Old Navy coworker to shop, and also on my own to (primarily) do returns. When she's in town, my friend and I look here more for Chicago sports team tops than anything else. The store has been updated and has always been clean and well-stocked when I've been in. Returns are done quickly and, for the most part, efficiently. Today was a returns day! My first online invoice included multiple GAP items and 1 Old Navy item. The cashier, who seemed seasoned enough, said he couldn't locate the single Old Navy item. I pointed it out as the last item on the invoice, and he stated it wasn't coming up when he entered the information. I suggested the size code "0204" (Medium Tall)... he didn't say anything, but a minute later said he was "able to do something to override it." Erm, whatever you say. :) He handled the rest of my returns quickly and I was in and out in about 5 minutes. Not too shabby. FYI, this store runs a story time the first Thursday of the month from 6:00-8:00pm. Yay for reading + community involvement! Bring the kids! read more

I used to buy clothes from Old Navy in the past but I walked in and was out-dated. Looked like everything was geared to kids in middle school. Sometimes I just want to buy a fleece or a windbreaker without a trendy design on it. Anyways, I guess my time has come.... If this was Logan's Run, I'd be dead a long time ago. read more

Probably one of the best experiences I've had at an Old Navy store. I had not one, but two employees greet me during my visit (which is rare anywhere). Sales were great and I left with some 'basic' pieces for myself and husband. I wasn't overly impressed with the selection and styles this summer season, otherwise I likely would have left with more merchandise. Cashier was extremely friendly, too! read more

Even though this location is small, I never have an issue finding something I love and if they don't have my size, they're willing to ship it to my house for no additional charges. The attitudes and willingness to help are amazing. This is definitely my new and favorite Old Navy! read more

Nicest people I have ever meet treated me like a kind and the rest of my basketball team.

This location is very small. The selection is very little. But they do have sales like any other Old Navy. It's like this location only expects women to shop there. The women's section fills one whole side and curves to the back and then more by the dressing rooms and all of the front by the registers. The mens section has very minimal selection. The boys/girls/baby/toddler section is the same. The staff don't seem to be very helpful either. If they are, I haven't experienced it yet. read more

One of my favorite Old Navy locations. It always has sales!! The sales racks are the best here. All the items are real nice. The only problem is that you really have to dig thorugh everything. It gets kind of messy. read more

Old Navy - Men's Clothing Near Me - Mt Prospect, Illinois

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I love to shop here and am here very frequently but today I did not have a good experience. Whoever the manager was working today (4/13) around noon was rude not only to me but to her employee. I did not catch her name but she has an attitude problem and definitely steered me away from this old navy! read more

Trust me, this store is great for people of all ages! Their prices are always very inexpensive and they have special sales all the time! Their clothes is up to today's fashions and their jewelry is super cute! I love looking in the clearence because I can find great clothes for super cheap prices. The last time I went, the store was not very busy and their was always open changing rooms and easy access to shelves. Old Navy is definitly one of the best places to shop any time and any season!!! read more

Stopped in during clearance sale for mens jeans. Selection was very unorganized but I found a pair that fit. Stopped back on next Tuesday afternoon (5 days later) no employee had touched display of jeans. Did not find one pair on the proper size shelf. Stuff all thrown about and could not find one pair in my size. Store really needs some management help! read more