Customer service is not their priority (although the bar had a bartender), no one behind the counter to order food. We ordered our meals on an automated self ordering system. Which reminded me of McDonalds. We arrived after the lunch rush and the tables were dirty. Food was ok, overpriced and small portions. Not real Mexican tacos; more like a fusion style of Mexican Texan tacos. This was my first and last time at Torchys. read more

1. Everyone hates the kiosks, including the staff. Get rid of them. 2. Service times have gotten slower and slower. We are 22 minutes into our order. We just got our chips and queso. And our food is nowhere in sight. 3. The bartenders have consistently been subpar lately. More than once I've had to go up and ask for my drink while my ticket is sitting in the printer and they're talking to people or watching TV. Today, my drink was made and just left sitting on the mat with the ticket. Guess I'll grab it myself? read more

Supposed to be open at 8. There were no cars there. How can you serve breakfast tacos and not open on time? read more

Torchy's Tacos - Lies. No one here. Open sign is on... - Tacos Near Me - Austin, Texas

The good: the people are so kind and personable. (Looking at you, Nate and Isaiah!) The tacos are tasty and consistent at this location these days. The bad: GET RID OF THE KIOSKS. They don't work well and malfunctioned within the first week. Besides, we all recognize that Torchy's just has these as a way to stop paying somebody and cut corners. Please abort mission and reverse course. #TeamHumans read more

Honestly, I love Torchy's. What is there not to love? They have creative, flavorful tacos, margaritas, and the vibe. I was a huge fan of their happy hour but on my recent visit, I learned that they are no longer offering $1 off tacos. So sad! I recently visited for a takeout order. I got the Baja Shrimp and TOTM for me, both delicious and highly recommend. My son got his normal bean and cheese taco off the kids menu and it's a rare meal he eats. My daughter got the fried chicken taco off the kids menu, but she likes to eat all the parts separately. My husband got the Democrat with everything on the side (so a brisket taco) and the Trailer park with everything on the side (so a fried chicken taco, he could have saved $2 and just ordered the kids version). Service was great. I was greeted with a smile and while I waited for my take out at the bar, the bartender greeted my prompted. I ordered a sangria swirl to drink while I waited for my food and feel like I've discovered the greatest mom hack of all time. Order take out at the restaurant. Wait for your food at the bar, sipping your drink. Leave the kids home with Dad :) Anyway, this is a review about Torchy's and not parenting hacks, so go to Torchy's, order tacos, eat and enjoy life. read more

The food specifically the Queso is to die for! It is a 1# go to when my family thinks of a restaurant to eat at. Honestly is a role model for what a restaurant should be! read more

I gotta say this Torchy's has come along way over the past few years and i am really excited about it. Staff is super friendly; good food whether delivery or eat in (everybody knows the secret that Torchy's tacos are much bigger when you eat in the store!). But it's been clean, well taken care of, and of course Torchy's food is really fun and delicious. Nice environment for adults & kids alike. I am really hoping that they stay on this track and I can write an update over the next year or so with 5 stars! read more

I've been coming to this location since they opened, as I'm an avid Torchy's lover BUT I can't ignore the blatant disregard for quality control. Almost every single time I have ordered here, to-go or dine-in, something is always wrong with my order! Either they forget multiple of the toppings on my tacos as well as just forget items I ordered in general or add things I've requested off. I wish I could say this was a rare occurrence but legitimately this is the case for the vast majority of my visits over the years. read more

This is our go to for queso and drinks at the bar. Tacos come fast, and I cant remember a time they got our order incorrect (we only ever order a single taco each). Say hi to Chito at the bar - he's always on top of things and makes sure you're taken care of. We've been to other Torchy's nearby , which are fine as well, but this is our favorite location by far. Its not a quiet venue, but I wouldn't consider it loud - you can easily talk with folks without needing to raise your voice. read more

Yikes. Just left there after having a drink at the bar and got our food to go. Got home and opened the bag to find this sad excuse for a serving of meat for my salad. Make sure to check your to-go orders before you leave. Can't believe we paid for this. read more

Torchy's Tacos - Tacos Near Me - Austin, Texas

Good Mexican comfort food. Excellent Chili con Queso. Service at the bar is always friendly and attentive. Democrat taco served cold to me twice. Apparently a technical issue in kitchen. Good flavor and must be served hot. Enjoyable environment. read more

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the atmosphere when I walk in was so friendly and alive. The customers were talking and laughing having a great time. The food was awesome! The Democrats is my favorite taco. The manager and the customer services was excellent. I which all the restaurants was well taken care and friendly. I giv eTorhy's Tacos at Belterra a 10! read more

Been going to Torchy's since it started 20 years ago and I kind of feel like they keep getting better. the phrase "damn good" still holds up. read more

Redemption tour visit to Torchy's in Belterra. Last time I complained about the food and was contacted by several Torchy's folks, including the local manager, who refunded my cost for both meals Today lunch was 180 degrees improved. My Crossfire taco was excellent. The brisket was rich and Smokey and my companion's Democrat contained the best carnitas she could remember having. Portions were huge - my taco was the size of Delaware and the tomatillo sauce was wonderful and complementary. Torchy's Belterra, you're back in our good graces. Glad you ironed out whatever ailed the kitchen. Keep it going read more

Why are there only 2 people working on a Friday evening? I've been waiting 35 minutes for my food, some people next to me have been waiting for an hour. What is going on? read more

I was first introduced to Torchy's at the South First little location; and was overjoyed when this location opened. All over the 5 star nod right in the early days; things have steadily gone down hill since 2018. My old breakfast fave the Ranch Hand (I actually DO live on a ranch) used to be a glorious mixture of eggs, beef fajita, and cheese paired with their diablo sauce. These days the fajita meat is burnt to a crisp; terrible taco. So, breakfast is out. Fabulous happy hour drink specials we used to go in for are also gone as well. Might as well just drink at home for cheap instead. Lunch and dinner; yeah that's gone down hill too. My favorite Mr. Pink (ahi tuna) disappeared off the menu awhile back too. Last couple of trashy trailer parks and baja shrimp tacos have just been OK. Long for the Torchy's of old but I guess goin' corporate the sizzle is gone read more

Robbie pours the best beer. I love is personality and friendless. He's very attentive.

Me and my wife just absolutely love the amazing style and flavors of torchy's tacos. Whether you're a democrat or republican or you want a Democrat or Republican Taco this is the place for you. We love all the interesting interior designs and style touches that this place has to offer and how they really put extra effort into making everything so cool. We also love the Baja shrimp tacos and the trailer park! read more

Unless you get 2 tacos they won't get your order right. I swear I've never actually gotten my correct order the first time. Then I actually get to eating my food and it's not even made correctly, the avocado was left off all of our orders. As well as my little brother found hair in his. This location really is not that great, the one in circle c tastes better. read more

I've ordered to go from here 6x in the past 3 weeks and not once has it been at the pickup area on time. I've waited anywhere from 10-30+ minutes ... I know this is not normal as I frequent all of the Torchy's locations in Austin and Lubbock area. Food tastes great but that amount of wasted time waiting is not worth the hassle. read more

I have eaten at two different Torchy's locations. This one, in Belterra Village shopping center, was a waste of time and money. There was maybe half as much filling in the taco, and to request a tip for allowing me to order at your counter was insult to injury. I have wondered if the restaurant shorted my order because I didn't tip. Either way, I warn everyone against this location. read more

This torchy's is absolutely horrible. Just ordered a Baja Shrimp, chicken taco and Brushfire. Baja shrimp had just shrimp and nothing else in it, shrimp wasn't even battered. Chicken in the chicken taco was all burnt, and the brushfire was undercooked chicken with just pineapple. WTF, it's like you all are intentionally ruining orders. read more

Food was amazing and the bartender Robbie was wonderful. The place was clean and service was fast.

Great breakfast with a drink to start your Memorial Day Holiday- perfect for a drive in the Austin Hill Country! read more

Torchy's Tacos - Migas taco with Chorizo - Ranch water, of course! - Tacos Near Me - Austin, Texas

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We needed a salad and this would not have been where we thought to go but someone was picking up food for us! The salad was so fresh and just what we needed after so much bbq! read more

Torchy's breakfast tacos are liiiiiife! The Wrangler is my fave woth eggs, beef, potatoes, and cheese with all the sauces (green, red, and hot AF). So good, getcha some! Also, please bring a franchise location to Casselberry, FL. Thx! read more

Torchy's Tacos - Tacos Near Me - Austin, Texas

We stopped by to kill some time and had chips and queso, our favorite here. I watched one of the guy employee's clean this area and I thought he was coming back but nope this is how he left it and went off to do something else. This explains why the area me and my family sat at was dirty. I was cleaning the table off of cheese and the floor from someone's drink that must have spilled. The guy brought use the food and I'm still cleaning and tell her the tables are dirty she just stands and has nothing to say or offer to take over to finish clean up. Always look how they keep a place clean because if they have the front looking nasty I'm sure the back is as well and u can't see what your food was next too. We did not stay long after realizing that the employees don't care to be clean and management is okay with it. read more

Torchy's Tacos - The clean up - Tacos Near Me - Austin, Texas

First time here! From Midwest. Really delicious tacos and great service! Everyone was so nice and friendly. read more

Torchy's Tacos - Delicious tacos ! - Tacos Near Me - Austin, Texas

Forget about the coffee with your morning breakfast tacos! Doesn't exist! Music is too loud to consider eating inside anyways!

We live in Blanco and this is the closest option for us. I will say each time we have gone in there they are very attentive and efficient, not the friendliest at the order counter, but I think there are a lot of new employees and I am hoping that will come with time. I went in there once and the line was out the door all I needed was a gift card for my wife so I went to the bar and the bartender took care of me. He was friendly, accommodating, and took care of what I needed right away. We usually go there after dance class for my daughter and the food is always hot and delicious for us. I will say they may need to have more people be attentive of the lobby since it does always seem a bit messy, but I do always see it busy. I have high hopes for this location and would recommend it. read more

Torchy's Tacos - Delicious and Hot!!! - Tacos Near Me - Austin, Texas

So, I tried again. Ordered the chicken fajita tacos as take out and this is what I got. Little blackened bits of extremely greasy chicken. Inedible! read more

Torchy's Tacos - Chicken fajita taco - Tacos Near Me - Austin, Texas

Im begging yall to get it together at this location. Ive given you guys so many chances. Foods either completely awful compared to other locations or they forget your order all together. So sad. read more

Excellent food and service. We love that is it a local and a staple in Dripping Springs. The ambiance is fun and comfortable.

Haven't been to Torchy's in a while. Came today and saw Daxton and he made us feel like home! Great service as always. He is wonderful!

Gave them two months to have guacamole in stock. Every time we've gone and ordered it, we end up leaving because they never have it and say they're out of it. It's 10am and they probably just haven't prepared for the day. Looks like they're just getting ready for the day at 10:15. Manager was there too. read more

I love me some Torchy's but when they forget a key ingredient (fried poblanos) when you're paying $6.50 for a single taco, it's disappointing. I also ordered online and showed up 20 minutes after my order was supposed to be ready but had to wait an additional 10 minutes. I think they were short staffed for the Sunday lunch rush. Hopefully they improve on time estimates, staffing and order accuracy going forward. read more

Ugh. This location of Torchy's... well, you've seen the reviews. It's not their best work, the location seems to be understaffed and they just aren't the best at customer service. That being said, I've personally never had a terrible experience. Still love me some Torchy's, although I did notice recently that they raised their prices significantly - which ok I get, the "ecomony" blah blah blah but $4 a taco is high I'm just saying. They are at least pretty huge, so there's that. Moving on... The green chili queso is to-die-for. TO DIE FOR and I'm not shy about this one. I also love the trailer park taco with fried chicken - these are definitely my number one faves on the menu. Other than that the chorizo egg and cheese breakfast taco (which you can order any time of day by the way!) Is the bomb. So, in summary, give this location a chance despite the rough reviews. Their taco game is strong. read more

Torchy's Tacos - Breakfast taco! - Tacos Near Me - Austin, Texas

Rude guy at the counter... burnt eggs on my tacos... The older guy cleaning tables was very nice and provided good service. But ol gauged ear guy at the counter was a jerk. read more

After asking my fiancé to grab me some food on the night before thanksgiving he stopped in and they were already closed but still offered to give him some drinks and queso. Can't say enough about how awesome and sweet that is, especially the night before thanksgiving when you have a baby at home lol. Plus the food is always SO good even after being being brought home! Can't go wrong read more

I've been a Torchy's fan since the first food truck on South Congress. I'm beginning to think that they're starting to be TOO successful. I was going to stop by the one on Slaughter Lane and Escarpment last weekend, but there was absolutely no place to park. I was driving out of town and saw this one in the new Belterra Shopping Center that I'd never been to. Since there was parking, I decided to stop here. It was lunch time and although not as busy as the other location, there was a pretty good line. It would have moved a lot faster if there was more than one person taking orders though. There was another person working the take-out counter, but just one person during the height of lunchtime on a weekend? That's just not great customer service. My taco was pretty good, as usual. However the experience was marred by the obvious lack of care. Perhaps they shouldn't worry about catching Starbuck's and make sure each location is operating properly before opening another. read more