Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Wonderful customer service - I appreciated Ashlyn's efforts to get me an earlier appointment!!read more

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

Don did a great job in explaining to me the process his company uses for the services for my home…read more He was friendly and professional.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Five stars ONLY because we finally got a new tech for this area!!…read more Two months of horrible service from Orkin after I asked them to please address my issues. They told me I would just have to deal with it my previous tech was always in a rush and he was just off, sagging pants complaining about the company and how badly structured they where was sad. So this review is for the new tech. Reece was very happy, polite and professional. The fact that he treated areas like he was suppose to do and never once complained and his uniform was well put together. Thank you!

Orkin ignored two callback requests, sent an unprepared tech who wouldn't even wear booties, and…read morethe only time they managed decent service was when they were taking my credit card. Zero stars if I could. Orkin was a complete failure from start to finish. I had a 6 month service, and the technician, David, couldn't even manage the basics. I had to repeatedly ask him to wear booties in my home, and half the time he showed up without them. He even refused to come inside during an active ant problem because he "didn't have any." If a technician is stomping through attics full of rodent feces and still refuses to wear booties in my home, that tells you everything about Orkin's standards. When I canceled in March, I was told a manager callback was "required." I never got one. When I called again in April after the 30 day notice, the customer service rep was rude, dismissive, and made it clear my concerns weren't worth their time. Still no callback. Then today, when I finally paid the balance, the rep was suddenly polite. Apparently the only time Orkin can deliver decent service is when all they need is a credit card number. After ignoring two callback requests, they asked if I wanted one now. I told them I didn't get one the last two times, so why would I expect one now. Unprepared technician, no hygiene standards, rude customer service, zero accountability. I will never use Orkin again. I switched to a local company, Haven, and the difference is immediate, professional, and honestly a relief.

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

Keiver and his partner did a very good job on finding and sealing holes that squirrels had made in…read moreour roof and attic. Very professional and explained all findings and actions they took. Very happy with their service.

Fast response! This family owned business is who you should call if God forbid if you have a rat…read more Not only did they help get rid of it but they also helped seal up areas that caused the problem. They've been back since to help us get rid of ants. They are quick, professional and reasonably priced (although I would pay any amount to have gotten the rat out of my house!)

Cesar was very responsive, my first reply was from him and not an AI bot. He was personable, on…read moresite quickly, and was very professional and knowledgeable. Highly recommend and would hire again!

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick

I am really happy with the service I got from Bug Head. I was able to schedule everything via text…read moreand got an appointment super quick. They were also the most affordable for what we needed done. The exterminator was friendly and explained everything he was going to do. It was a fast job.

Arrive on time and do exactly as we ask. Been with them for years and very happy. They come…read morequarterly.

These folks are the absolute BEST. Denny is our Account Rep and he's amazing. Prompt, friendly,…read morethorough service at an affordable price. And if a weird 'wildlife or bug issue' comes up between service calls (we live in the country....it happens) they are on it immediately! I highly recommend them!

Service was great-professional, courteous and unobtrusive, to all who were in the home. Saw very…read morefew bugs from first to second visit.

Samuel is one of the best tech's that we have had. His smile brightens up everyone's day, and he is…read moreso quick and efficient with his work. GREAT WORKER

I recently moved into my home and decided to get pest control service started. From the beginning,…read moreXpert has been great. Iris has provided outstanding customer service with a remarkable response time. Very impressive she is! Today, Eber came out to complete the service ( extremely punctual - I have to say! ) and what stood out to me right away was that he wore booties before coming into the house. That small detail said a lot about the level of respect and professionalism they bring. He was kind, professional, and took great care of everything. He assured me the products they use are organic ( hence pet friendly) Again, I was left beyond impressed by Eber's demeanor and professionalism. I'm convinced Xpert is the are the reason I rarely see bugs/insects in my house. There are a lot of pest control options out there, but Xpert is definitely worth checking out. Highly recommend. I'm definitely looking forward to continuing service with them.

If you are ever in need of vermin control, I highly recommend XPert Pest Solutions. It's a small,…read moreowner operated company who truly cares about their clients. Eber, the owner has been personally handling my situations over the years. He's fair, honest and won't try an upsell treatments that don't work and will follow up to make sure things are taken care of to my satisfaction.