Very few places do you get the customer service that Justin and Clayton provide to their customers. I have been using them for probably close to 20 years. I used their services at the tow different animal clinics I managed because they use pet friendly chemicals, as well as, I have used them for two homes I have owned. I've just never met someone who provides a service to me that is so gregarious and nice as these two guys. When I moved to Little Elm, I did not realize they would came out this far and I used a different company who failed miserably because I still had ants. I realized I could use them in Little Elm and they came out, and of course I never saw an ant again. They will always be my go to pest control company and I would recommend them to everyone! They are making their daddy proud!!!! read more

This company is NOT reliable. I called them last October, they came and did my interior, but bc it was raining they said they'd come back the next week to do the exterior, they never came back. I called them in March to find out why they hadn't been back to complete what they started in October and to find out why we hadn't had our next quarterly appointment. They said they were short staffed and would send someone out ASAP. They finally came again in April. The next time I heard from them was today, September, asking if they could come for my "quarterly service". Told them it has been 5 months since they've been here and asked why they aren't coming quarterly, they said they are short staffed, same excuse. In Texas, if you only spray for bugs every 5 months you'll get things coming into your house. They never attempted to tell me my service would be delayed or even to apologize for not keeping up with their service. Very, very disappointing. read more

So, it the final straw! On March 8th, I was making a sandwich and a roach climbed on top of it as a was getting mustard out of my fridge. YUCK! That marks over a month since All Pro has come to allegedly spray my house to remedy my bug problem. They came out to spray two times to kill the German roaches... supposedly. I spent $300! I was preparing for a huge party and eas literally on bug watch the whole night. We had to kill a few bugs on party night. Now, I have used this company before for years with no problems. Before, it was one time spray and I was a happy camper. This time we had a few problems. First visit, the bug guy comes and he has a jacket with no logo over his actual uniform. Ok, you look a little suspect, especially when u have no equipment with you. Also, I was charged partial payment, when I was told it would be the full amount on the first visit and they would set-up my next appointment once he left... I had to call them. Second visit, the receptionist failed to inform me the guy was coming earlier than my time frame window she gave. When I called, she said a really big job came up... ummm, Ok! Was my time not important enough to give me a heads up? Couldn't I have gotten a phone call to let me know? It is March 10th and I called All Pro to see what they could do about my continuous roach/bug problem. The receptionist said let me talk to my manager I will call you back in 20 minutes... it is over 2 hours later.... hence this review. read more

Excellent customer service - knowledgeable and reliable. Thank you for your great service. ​

I was shopping for a termite treatment for a rental property in Mesquite. I have a contract on the home and the inspector- who is also licensed in pest control- found termites in one spot and the buyer wanted it treated. So I started looking at Home Advisor, Angie's List, etc... and I couldn't find anyone who could give me a quote over the phone, even though I knew exactly what I wanted to be done. I also didn't want to drive the hour round trip to find out it was a bait and switch, or a massive upsell. Finally, I decided to look at Yelp* and I am so glad I did. I found Bernard White who owns All Pro Pest Control. Bernard did several things that I liked- First he listened to my problem. Then he listened to my solution. Then he said he understood exactly what I was looking for and quoted me a price. A firm price, based on the scope of the work. We set up a date for him to come and confirm the work needed, confirm the price and actually do the work in ONE TRIP. Bless you, Bernard! A man of integrity who actually listens to the customers wants and needs and delivers! However, on that date, it had been raining heavily, and while Bernard was willing, I waved him off, saying it wasn't an emergency and could wait till it dried out so he would not have to slog in the mud outside. We waited a few days and then on the day it worked for both of us he sent his awesome son Clayton to start the job, with Bernard following up to do the paperwork and billing. I must say Clayton is a very personable you man with impeccable manners and excellent communication skills. Bernard and his Lovely Wife have something to be really proud of. Yes, I rarely would gush over something as pedestrian as pest control, but I can't help but give a major shout out to Bernard, Clayton and All-Pro Pest Control. My aim it to Yelp him out as much as possible. I wish all services could be as pleasant as this. read more

My family and I been using this company for about 14 years and we ABSOLUTELY love them! They are very attentive, reliable and affordable. I would definitely recommend them! read more

Super great family owned business! Would recommend them to anyone. Tells you exactly what they are doing, and is on time! We have had a few pest problems and they take care of our house every time! read more

The best in class and best people in the world. Never regrets and awesome company. We will keep them forever such nice folks all the time on the job read more

Thank you All-Pro Pest Control! Had an emergency at our new home we just moved into over the weekend and you were quick to respond. Raphael did a wonderful and thorough job of finding the source and making sure that ants would not want to get inside the house again. Will certainly be keeping up with the quarterly service to keep the ants away. Thank you again! read more

This company is amazing! They were able to send someone out within a few hours of my call. The man who came was very friendly, sweet, and understanding. They were able to treat the termites that I had and explained the process to me on top of answering any questions that I had. Great customer service, and thank you for treating my house!! read more

Family owned. Honest, caring trustworthy. And very important they know what they are doing.

I have had a major ant problem the past couple years due to rain, and All Pro has been great (I went with another company before). It took a while to get it under control because the ants seemed to love crawling around inside my house, but All Pro was always able to come out within a day or two to retreat the problem areas. Even though I feel I am being a bit neurotic about it still, they never make me feel like I'm being a bother. Plus, all the technicians I've interacted with have just seemed to be genuinely nice. read more

Used them several times and my entire family uses them as well. They offer great services and their prices cannot be beat!

We waited and waited and called and called. We set up a time between 3-4 and the technician never showed up. Luckily, we found someone else and will always recommend them for their prompt response. A cancellation call would have been the courteous thing to do, but maybe since they deal with critters, they have forgotten their people skills. read more

I have used All-Pro pest control for almost 15 years. They are a family-owned company, and Bernard, Helen, Justin and Clayton treat you like family. Do not hesitate to hire All-Pro. read more

GREAT customer service. They came out on the same day I called! While Others businesses I called would get to me a week later this guy was professional and got the job done. Their fee is very reasonable and I would call them again if need be. read more

I had a problem with rodents in my attic. Rigo V. was the pest professional that came to my house to help me. He was on time the day of the appointment and he explained everything in detail about how he was going to get rid of the problem. He was very thorough and knowledgable on the topic. It's been a month and I haven't had any problems with rodents anymore. Thanks Rigo. read more

Used them several times in past year. Very effective pest control, very good in getting rid of cockroaches at home. Will highly recommend. Friendy, effective, timely, reasonable price. Will highly recommed. read more

I have used other companies like ortho but this one has excellent customer Service and were very honest on letting me know how many times I really needed to get service. Their prices are great and they even came last min on a Saturday! read more

I asked my friends on Facebook who to call and I was very glad I listened. Bernard is awesome! Nicest man ever and he spent lots of time coming up with a safe and effective plan to get rid of our ant problem, that won't harm my dog or kids. Also, we have a few pesky squirrels that have been using our attic as their play room and he knew just what to do to evict them. I absolutely recommend All Pro for anyone who needs pest control services. read more

I contacted All Pro because my fiancée was at home alone and was afraid of a noise that appeared to be coming from the attic. It was late in the afternoon and All Pro came to the rescue. Extremely professional, very honest, and very knowledgeable. He gave us some great advise and the problem was resolved. I will be sure to call them first anytime a problem arises again. The reviews don't lie....All Pro is the best. read more

i Had RATS! Very professional and expert at their work! Told me what was going on and how, and what to expect. Showed me where they were coming in, how to get them out, and how to KEEP them out. None of us have heard, seen, or detected in any way that they've come back, even the pets are disappointed (the humans in the household are NOT sad). read more

Bernard and Wayne are tag team champions . Gave the infestation in our rent house the 2-3 Punch treatment. Along with fast and friendly service. Very reasonable prices. read more

I had a big roach problem until All Pro Pest came took care of business. From my first phone call to my first and second visit, it was nothing but amazing customer service. They are my go to pest bug peeps. Don't waste your money anywhere else. They go over and beyond the call of duty to make sure your bug problem is gone, Thank you, thank you thank you!!!!!! Heather read more

I cannot recommend this amazing, family owned company enough. We had a major tick problem in our backyard and All Pro took care of it right away. Clay was awesome! Super professional, kind and did a great job!!!! read more

Such great family service! From the dad, mom, and son! So easy to work with and full of life and kindness and smiles!!!! Best ever!!!

After waiting all morning I finally received a call that someone was on their way. After waiting an hour and a half I called and cancelled my appointment. No one apologized no one even asked me why. I wasted my entire day off. A little customer service would have gone a long way read more

These men are the most fantastic and professional workers I have dealt with in a very long time! Very caring and prompt and the price is wonderful for the value. These guys are top-notch! read more

I love this company. It is family owned and love Bernard and his son (cannot remember his name). I have used them for about five years never unhappy. He knows me by name when I call to schedule for him to come out! read more

I had a nest of yellow jackets underground in my backyard. The exterminators did have to come out twice, but they honored their warranty and now all the yellow jackets are dead, which is what matters. I watched the second time and the swarm that came out from the nest was huge. For the price, which was very reasonable and competitive, I am very happy and would definitely use again. read more

I went out of my way to use All Pro Pest Control Services, Owned by Bernard. We are buying a house and trying to keep our money in our community. 1) We had a Saturday 10am inspection scheduled. Not only did they stand us up, but Bernard called in the afternoon with nothing but excuses about why. He blamed it on others outside his company any everything. Trying to stick with them, we rescheduled for today at 10am. 2) The servicer, SON OF THE OWNER, called AFTER 10am and leisurely stated that they would be here around 10:30 due to traffic. I asked him to do his best to be here closer to our appointment time, out of respect for the elderly homeowners who are inconvenienced. The man told me I could find another company or wait for him to get there. The owner's son even hung up in my face. DO NOT RISK LOOKING UNPROFESSIONAL TO YOUR CLIENTS OR ANYONE ELSE by using All Pro Pest Control. How deeply offensive and unprofessional. 3) They were priced higher than competitors but we still went with their company because they were recommended by our wonderful home inspector and are Black-owned. In fact, the company I called at the last minute is CHEAPER and more professional. read more