Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do with they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

I've relied on Chad's company over 15 years now. As always , exceptional experience from start to…read morefinish. Chad is professional, polished, and highly skilled. The quality of service and execution is on another level. If you're looking for reliability and expertise, this is the company to trust.

Another quarterly treatment and another quality visit from Kaegan. Professional, knowledgeable,…read morefriendly and capable, he's the best!

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Very few places do you get the customer service that Justin and Clayton provide to their customers…read more I have been using them for probably close to 20 years. I used their services at the tow different animal clinics I managed because they use pet friendly chemicals, as well as, I have used them for two homes I have owned. I've just never met someone who provides a service to me that is so gregarious and nice as these two guys. When I moved to Little Elm, I did not realize they would came out this far and I used a different company who failed miserably because I still had ants. I realized I could use them in Little Elm and they came out, and of course I never saw an ant again. They will always be my go to pest control company and I would recommend them to everyone! They are making their daddy proud!!!!

This company is NOT reliable. I called them last October, they came and did my interior, but bc it…read morewas raining they said they'd come back the next week to do the exterior, they never came back. I called them in March to find out why they hadn't been back to complete what they started in October and to find out why we hadn't had our next quarterly appointment. They said they were short staffed and would send someone out ASAP. They finally came again in April. The next time I heard from them was today, September, asking if they could come for my "quarterly service". Told them it has been 5 months since they've been here and asked why they aren't coming quarterly, they said they are short staffed, same excuse. In Texas, if you only spray for bugs every 5 months you'll get things coming into your house. They never attempted to tell me my service would be delayed or even to apologize for not keeping up with their service. Very, very disappointing.

A creature had burrowed itself under the shed and our dogs were going crazy. The smell was awful,…read moreno idea what was in there. They came out and put in a trap and the possum was caught in 14 hours! That was fast now the large possum is out we are looking for anything else under the shed. The employees were so fast and "ninja like; they got the animal and reset the trap and I didn't even know they had been here. Great job.; very reasonable in prices!! Highly recommend to anyone having a critter issue.

We took 4 bids for our issue, and even though 5Star wasn't the cheapest they were the most thorough…read morein their estimate. YOU GET WHAT YOU PAY FOR. Jonathan did a great job on the execution of services, and the most impressive thing to me was the fact that he showed up when he said he would and was actually 10 minutes early both times (estimate day and service day)!!!!!! Thanks guys

Eber is thorough, professional, friendly, and trustworthy. I recommend Xpert Pest Solutions to…read moreeverybody who is tired of roaches, earwigs, spiders, ants, and all other creepy crawlies that don't belong in our homes! He services the entire DFW metroplex. I don't give a lot of yelp reviews, not even once a year, but Eber is top notch!

We had a good experience with this crew. Found a dead rat in the attic so called a few people to…read moreget quotes. Xpert had good reviews and best price for us so we went with them. They were on time and quick. Plugged up the holes, set up a camera etc. Came back a couple of times to check activity before removing the cams. We also had them spray around the house due to some ant issues. We noticed some small ants still appearing a few days later so called back and they came out the very next day. Since then we're free and clear. They are definitely justifying their high ratings.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

So far so good. We had some critters loving in our attic. We had had a different company out with a…read moresuper cheap rate, they came and said they patched some entry points but then the critters were back within a month. These folks came and were here for hours patching entry points so i know they are way more diligent. Its only been a couple weeks but it came with a yr warranty and they have been out twice since collecting critters and making adjustments. I just know they are good and legit. If it doesn't work ill come back in and change the review. Super nice guys, easy to communicate and schedule with.

Very knowledgeable and informative throughout the process. Same product as quoted by one of the…read morelarge chain companies but at a much better price. We had the termite treatment done...Hope you never need them, but if you do, go with Tamez! Support local businesses! Excellent job and so service focused. Can't say enough good things!

Ismael is the best! Great service and helps a lot. They keep our office bug free (if there is any…read morebugs on-site they are dead) and rodent free. We have used this business for years and wouldn't count on anyone else. I would give them a chance!

The best!! Their schedules are so flexible and they do everything! I gave them a list of issues and…read morehaven't had a single problem since. I had a water but problem and boom! Gone! I also had a fly issue but I didn't tell them this, not thinking this was something exterminators handle but that it was just from all this heat. But no, the flies are completely gone. And we had up to 100 in the house throughout the day. I also appreciate that with the quarterly plan they will come out free of charge to handle any other issues. Highly recommend!