I went early in the morning to get my mom her favorite doughnut - an apple fritter. I mentioned to the cheerful lady that helped me, that I was getting mom a treat for her 85th birthday. Immediately, the response was, "Oh, well you don't have to pay for this. You get one free on your birthday." I offered again to pay, but she insisted that I take it home free for my mom. I thanked the lady and turned to go. Looking back at the doughnut case, I returned to the counter, wanting to purchase a doughnut, simply to show my gratitude and patronage to the store. To my utmost surprise, the lady asked if I wanted a doughnut as well, and then handed me a second apple fritter. When I protested and slid my debit card to her, she slid it right back, saying with a smile, "I won't take your money -- Enjoy the day with your mom." Such wonderful generosity and customer service! Thank you Top Pot!! read more

Super unorganized. You sit at the drive thru forever listening to the girls chit-chat and no one notices that you are there waiting. When you are finally helped, they are out of every single doughnut you asked for, and so they tell you to come back in 20 minutes because "they are getting more". You do that, and they got more doughnuts supposedly, but still don't have the doughnuts you specifically asked for and don't offer any apologies about it despite me driving an extra 20 minutes to come back. Talk about frustrating. Coffee is inconsistent. Sometimes it tastes burnt, and sometimes you wonder if it even has coffee in it. Today, the staff was complacent, and didn't even look at me when they were talking to me. I came back because THEY told me to, driving all the way back from past Hwy 9, but they offered no help with substitutions for the doughnuts they didn't have. One girl made a snarky remark about it, but I can understand how working in a mediocre doughnut shop might be embarrassing to her, so I wrote it off as a defense mechanism.. No one knew whether I had paid, and then tried to charge me twice, tried to make me another coffee I didn't order...I looked around and I was the only customer, so I'm not sure how this can be so confusing (?). I see why this place gets two stars. Didn't Top Pot used to something special? $18 for a half dozen doughnuts and a cup of coffee? I think not. Oh, and beware, that they no longer make half of the doughnuts posted on their menu. Now I'm confused! read more

I stop by here most Mondays for donuts for our office. I love that they have a drive thru and pre-sorted dozen donuts ready to go. The staff is always very friendly and helpful. It's a nice option close to home. They also have ice cream I recently learned. read more

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Have been into this place twice in the last month. Both times they had no doughnuts. Not a single one. If you're a doughnut shop, you might want to have, gee I don't know, DOUGHNUTS. read more

I have been working next door to this shop for the past 3 months, the ladies have been so kind to us by bringing us coffee several times and doughnuts on occasions too. My employees have been grateful for their kind gesture and on breaks always go over for coffee and more doughnuts. The ladies are always kind. For our celebration of the completion of our job, we offered the ladies to come over and sign our ceremony steel beam. It's always nice to have local businesses take the time to give back and to be a part of the community in whole. Thanks a lot lady's ;) read more

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ALWAYS the best doughnuts. So many flavor options and a great price for specialty doughnuts-. Highly recommend ! read more

Top Pot Doughnuts, is not the Top Spot for Doughnuts in my opinion. I am sure y'all know what doughnuts are supposed to taste like. So, I'll just get right to it. I thought the doughnuts here were dry, and the frosting/glaze did not seem to taste as yummy as I wanted it to. This place is clean, and the staff is friendly. Those two things alone, are not enough for me to return. read more

Top Pot Doughnuts - Donuts Near Me - Bothell, Washington

These donuts are terrible!!! They remind me of hostess that sit on store shelves for weeks. If you are expecting a fresh made donut this is not your place. I think they may be frozen then thawed and glazed on the day they get shipped to this store. They are frig temp cold and very dense with a pre frozen condensation in the bottom. Waste of a prime location where something yummy could go in. 1 star because staff was nice. read more

Only ones in line and it took literally 10 minutes to get our 2 drinks. I've worked in coffee stands, That's ridiculous and we won't be back. read more

Donuts were too thick and too dry! Ew, never had such a bad donut. I was excited for this place because it's the closest coffee/donut shop to my home, drive though took forever! I paid for the best and most expensive donut, "raspberry bullseye" - extremely dissatisfied. Raspberry jam was so poor in quality I think it even smelled like it has gone bad :P everything was off. I also ordered a cappuccino, sadly, also bad. I think they just put a cup of milk on high in the microwave. The service was okay, nothing special, so defiantly never recommending it, stay away! There are other options in the area. read more

Top Pot Doughnuts - Straight up milk... :( - Donuts Near Me - Bothell, Washington

After having a crappy experience at Helping Hands, I needed to go somewhere quick for a coffee and treat. I typed in coffee in my GPS and Top Pot came up. It kind of cheered me up. I first noticed the drive thru and considered doing that instead of possibly experience more rudeness. But I decided that given my mood, I should park the car and take a breather. When I parked in front of the shop, I noticed a guy in my rearview mirror. He kind of was dressed like Colonel Sanders, dressed all in a white suit with a hat. A time traveler perhaps? He ended up opening the door for us, and I couldn't help but chuckle to myself. It's nice to know courteous people still exist. This Top Pot is really nice and spacious. There is a sofa and table in the front and another set towards the back. The girl who helped me wasn't the friendliest, but maybe she was having the same type of crap day I was having. Or maybe it's just that Seattle Freeze thing. At least she didn't ask me to put a muzzle and leash on my kid. That would have been a highlight to my day. *Sarcasm* There was a small selection of donuts (like5), none really seemed appealing to me. No Boston creme or whatever they might call it. So, I got a glazed for my kiddo and a jelly filled one for myself and a small latte. Donuts were fine. I do like the coffee better though. I'm giving this place 3.5 mental stars mainly because I like the space and the ability to get your sh*t to go when you're feeling lazy or just in a damn hurry. It was my saving grace today as well. On a different day, I might not be as generous with the stars. read more

Top Pot Doughnuts - Donuts Near Me - Bothell, Washington

I agree. ( I wonder if some of the bad reviews are lady latte friends?) Lady latte let the lease go it wasn't bought out from under them. Also top pot is locally owned too from what I understand. Love the one in downtown. And was pleasantly happy to see one local. I went in yesterday and had wonderful customer service from a guy behind the counter. Super friendly and helpful. I got a mixed selection of donuts. Regular priced. Everything looked good. I will definitely be back on a morning for coffee and a donut some time. Glad they are here love the new interior ! read more

Top Pot Doughnuts - Donuts Near Me - Bothell, Washington

Love the fact that they offer 'almost gluten-free' goodies here. They had a couple of options but I went for their biscuit. It had a delicious jam center and was very tasty. I'll definitely be back to try this delicious treat and the others again! read more

Top Pot Doughnuts - almost gluten-free biscuit - Donuts Near Me - Bothell, Washington

This is my 2nd time here and again it is awful. Last time donuts were old, dry, hard, and just nasty and I paid almost 3.00 for 1 nasty donut. Then this time the staff is oblivious to what they have on the menu. We wanted to try the cherry blossom shake and she was like we don't have that. We pointed it out on the menu and we have had it another Top Pots. She just stared at us and looked lost and was like i don't know. We just got an espresso blended drink and that took forever and it was burnt tasting coffee and not Carmel flavor unless you lick the side. Ugh Don't go to this one you will be disappointed read more

Great coffee, great donuts, drip coffee for the house is fire, drive thru for the win, and treats for the doggy.

Worst donuts ever. The maple bars taste like maple frosting on a hoagie roll. No flavor and thick bread. Would not recommend.

Was nervous about coming here because of all the bad reviews but seems good to me The donuts were okay. Not world class or anything Good coffee. read more

Top Pot Doughnuts - Donuts Near Me - Bothell, Washington

Typical grocery store donuts except in price. Apple Fritters have no apple flavor whatsoever in them. Where's the apple? There were a few times I thought I saw something that might resemble apple sauce, but that didn't matter because even the mystery goo didn't have an apple flavor. There were literally no apple pieces in the donut. On to the maple bacon bar. The bacon is placed on the bar in strips so it's hard to take a bite without dislodging the entire strip of bacon, and as for the bacon? No, just no. Bacon tastes wonderful on maple bars because it's smoky and salty, their bacon is mellow and boring so it's a pointless addition to the donut. I could go on deconstructing their donut abominations but there's no point, they're all subpar. Too bad since it's pretty close to my house but adios TopPot, we won't be back. read more

Looking forward to a nice relaxing sit down after running s few errands on a Saturday and stopping for a wonderful coffee - they do have wonderful coffee and a finely crafted donut - 2 problems !! Place looked like it shouldn't even be open - all the table were stacked up outside with limited seating and it was 12:30 and they were pretty low on donuts - thank goodness they had one of my favs in...now if I could only sit down to eat it- I believe this was all done to sweep the floors - really? Where is the Management team during the day - I think this may be my last trip here - it seems there is always something odd going on - by the way I live close to Frost donuts and make a special trip here - I guess I'm going to take a nice walk to Frost the next time I want my donut and coffee fix! read more

Top Pot Doughnuts - Sweeping the floor and no where to sit? - Donuts Near Me - Bothell, Washington

This Top Pot confuses me so much! Of course the doughnuts are great. But 2 things: 1st the last few times I've gone there the service is terrible. I was the only car at the window, no one was in the restaurant, and it still took 5 or 10 mins for them to serve me. I know there were more than 1 employees because I could hear them chattering. What exactly are they doing in there? 2nd and more important, if I go there after 1pm or so they are always out of the most basic items like glazed cake or old fashioned. How can they possibly justify that nonsense. Here's an idea...when you run out, make more! You're open till 6. Who's running this. All they do is make doughnuts. It's not that hard. read more

So disappointed. The doughnuts weren't warm, they could have come out of a box from Safeway. Just didn't taste as light and fresh as I would have expected given the price. The staff is lackadaisical, really act as if they don't care whether you are satisfied with your order. I will admit that the shop itself is comfortable with a cozy corner and a good atmosphere, but it's not enough to call me back. read more

Called in and order for a Travel size coffee and a box of raised donuts. I've had to wait in the past while they brewed it. I didnt know if I'd be possible to place a phone order. To my surprise a lady named Donna answered the phone and was so nice and charming. Took my order right up. Passed through drive up and there was another super nice lady. Gave me my coffee and donuts and sent me on my way. My only regret was I only left a 5 dollar tip. Should have given them a 20 dollar bill. The donuts and coffee where amazing. Super freash. read more

This place is clean and the staff is friendly, but they never have any of the following doughnuts: - glazed chocolate old fashion - maple bar - cake doughnut When asked, their excuse is that they didn't receive any in the shipment that morning. It's hard for me to give a favorable review to a doughnut shop that never has doughnuts. read more

TWICE now. NO DONUTS!?! Nothing. Sold out! We can't be the only ones walking away and disappointed. It's pretty sad when I can get a Top Pot donut at QFC but not AT Top Pot! Never have this problem with Dunkin. (Really wish they'd come back). Probably would have bought a dozen REALLY disapointed. Guess you're making enough money that you don't need to keep your shelves stocked? Incredibly bad management. You are losing a LOT of business. Keep it up and you'll be the next Tully's. read more

Outstanding customer service! They are always so friendly and professional. I go there pretty much every day for my oat milk lattes, they are so delicious! read more

Had 6 donuts delivered this morning and only got 3 of the ones that were ordered. The other 3 were whatever they decided to throw in the box. The order that was taped to the top of the box was correct but we got what we got with no explanation. Becoming a trend with any place doing take out orders. They throw whatever in the bag/box and you don't know until you get it. They don't care because most people won't say or do anything. Too bad they take your money and get paid for doing a half assed job. Sure, it's only donuts but they're not free. You still have to give up your money with the reasonable expectation of getting what you actually wanted. read more

Our family loves Top Pot! Although they aren't the world best donuts (except during the month of December and they are serving the Peppermint Snowdrift which is the best donut! Haha) they always taste the same and environment is welcoming and fun. read more

Honestly not sure why all the negative reviews exist for this place. I have visited twice and tried old-fashioned and glazed rings. They tasted fresh and great. The texture was just right. Will be visiting again and maybe try some other ones too. read more

I love this place. The staff is great, it's always clean, the maple bars are awesome. If you're complaining about how they don't have your favorite donut left, get your butt there sooner. That's how donut stores work. My only complaint is that the music is kind of random and cuts out now and then if there are too many people on wifi. read more

Top Pot Doughnuts - Always a great place to get work done - Donuts Near Me - Bothell, Washington

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Tried to pick up donuts to take into the office on my way into work on a Friday. The website clearly says they are open at 6am. The "open" sign was off but I pulled over to the drivethru thinking maybe just the inside was closed. An employee opened the window and I was informed they weren't actually opening until 7. I asked if there were special hours or something on that particular date and she replied "no it's just our weekend hours". For a second I thought I had gotten up far too early on a Saturday, so I said "...but it's Friday, right?" and she replied "yeah, but that's like our weekend". What the heck? Why wouldn't a coffee/donut place be open at 6am during the week for people going into work? I'm also pretty sure I've been here on a Friday before with no problem. Forget it, I'll just go to Frost from now on. They are cheaper anyways. read more

This establishment in my opinion has a very unique selection of doughnuts. You can tell about a doughnut by tasting the basic glaze doughnut and let me tell it was impressive. I ventured deeper into theirs selections and fell in love with the salted caramel doughnut. Wish we had a Top Pot in Hawaii. read more

Dangerously good donuts.. I mean it's donuts... so it's not earth shattering.. but if you want a good donut, top pot has them.. If you want something healthier.. i don't know if they're the right chocie :) That said, the apple fritter is out of this world.. why can't it be like Kale and make you healthy as well?? :) read more

Been here 2x. Both times, they didn't have the donuts (glazed) we wanted. Had to settle for the old leftovers in their case. Coffee was gross the 2nd time but good the first time. Customer service was nonexistent. Even through they're down the street, we won't be going back. read more

They get 2 stars instead of 1 because they had Caspar Babypants put on a free show about 1 1/2 years ago. Otherwise there are a lot of better options around this area. If you are like me you wonder why people apparently keep going back to a business after one bad experience and have multiple bad experiences to incorporate into a review. For me the answer is simple: I've got gift cards and am never near their other locations... Top Pot in Wedgewood was my favorite when I lived in the city, but I have been consistently disappointed by this shop. I have come twice when they are completely out of donuts and I don't think I have been in at any time when they actually had maple bars. The customer service here isn't terrible, but I would say that it has been consistently indifferent to customers every time I have been in. Cons / feedback: - Usually out of donuts and not made fresh on site - I roll my eyes that they have a tip line on the receipt for a gift card. They throw a $2 donut in bag and hand receipt to sign with a tip line. I would be embarrassed by this if I worked there. read more

Traveling to Seattle / Bothell for work this week and checked in with friends that know the area. Everyone said you have to try Top Pot. I picked up a couple dozen for the office on my way into work. I had called ahead and requested an assortment and asked them to leave out the coconut, no issues with that and the assortment they gave us was impressive. Lots of variety and the office was happy, although any doughnut might have elicited that response. The girls in the store were really nice and helpful. They put together a list of what doughnuts they had given us, and while waiting for the list I got some great recommendations for the area and downtown Seattle. Will definitely make sure to stop by next time I'm in town. read more

I feel like I need to help these guys out with a good review! What's up with all the haters?! Used to love he coffee shop that was in this building earlier, but after my friend told me it had changed ownership and become a Top Pot donuts, I had to check it out. The only drawback for them is the location- unless you know it's there you wouldn't see it from Bothell Everett Hwy. they should put some advertising out on the main road! :-) As soon as I walked inside, I was amazed at how much larger the small building seemed . It's amazing what new furniture can do :-) I was very happy with the selection of donuts, and the staff was very helpful in explaining their pricing structure. I found it very simple to understand. Favors are color coded, and if you buy a half or full dozen you can mix and match any type of donuts. I bought a half dozen, and an Americano, and was very happy with the quality of the coffee. I'm not sure about the drive thru , but I was happy overall with my experience. read more

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Donuts are OK, Frost right down the road is much better. Brought a Dozen to the movers that are working at our house Had 4-5 teenage boys in and out of the house today as well, and by the end of the day we still had 7. The are too much like bread, too dense and the were chilled, obviously not made fresh at the shop. Americano was good, one girl was very nice, the other not so much. read more

I stopped by for a pit stop and caffeine refill here. I ordered a 12 oz iced Americano. It tasted fine. After ordering however I noticed that the 12 oz and 16 oz were the same price. I probably should have ordered the 16 oz (unless it's the same number of shots with just more water? I don't know) but oh well. Bathrooms were clean and staff was friendly enough. I didn't have a doughnut here, but I actually had one earlier this week at work when someone brought some in (chocolate cake doughnut with chocolate frosting). To me, it was OK but not really worth the calories. I guess I'm not a huge doughnut person though. read more

I cannot say enough good things about top pot and specifically the Bothell location. I'm a regular. I come in every morning for my coffee. The gals are always super sweet and quick! A couple weeks ago I had to call in for a giant order. We were having a company meeting and needed a huge order. I called in ahead of time and a woman named Shelly helped me out. She was beyond helpful. She made special accommodations to make sure they had enough of the correct type of doughnuts for the meeting. When I arrived for pick up, everything was boxed and ready to go!!! I will continue to be a regular of this location! These people really have it down! read more

Great tasting donuts and very convenient drive thru. The gal that greeted us was very nice. read more