Hi, I just went to this ACE store in Yucaipa and I want to thank for the great service I received…read morefrom Victoria and Barb Helping me to resolved a paint emergency I had! It was my fist time visiting this place and I definitely will comeback! I really appreciate a great service for me as customer! Very friendly staff! Thank you very much!

IMO, if you want a true hardware store experience with knowledgeable people and a great selection…read moreyou cannot go wrong to come to this Crown Ace. You definitely know you are not in a big box store with their limited number of employees who (again, IMO) have no real experience in the respective departments. It has been my impression the Ace employees truly want to help you find the item you are looking for or help with solving a problem you presented to them. Some items might cost a little more, but I feel getting the expertise is worth it.

Always so clean and the staff is super nice. You can get everything you would need for outside work…read moreor labor work. Great prices and big varieties to choose from

I have been using this hardware store for many years great place old-fashioned lots of odd parts. I…read morecan usually find what I'm cooking up there. But today I got ridiculed by a guy that told me he didn't use decimals of inches. He only used fractions. Nothing like the customer service I used to get there. I doubt they'll have another chance to prove themselves.

This store has everything. From the street it looks like a tiny store but it goes back a long way…read moreand every catacomb, nook and cranny is full. If you need it, I bet they have it! Yes, you are going to pay more (what some here are calling resort prices) but I went in expecting that. Everyone who helped us was nice.

They were very knowledgeable but demeaning about it. They made us feel less than and that is not…read moreokay. You are supposed to help people not discourage them from trying projects on their own.

Ace was having a knives sharpening event and we decided to try this service for the first time. We…read moredecided to also bring in our sliding screen door as the screen was damaged (puppy head on crash). The knives were done so well and are super sharp. And the screen is fixed and looks so nice! And an amazing turnaround for both, within 24 hrs! James was so knowledgeable and professional. If I ever need these services again, I have my place! Thanks James!

I can't not say enough kind things about this business! So much better than the big box stores…read more.. everyone on the floor knows their merchandise, always helpful with the extra step, maybe a few pennies more, but I have never ever had to return a thing there, because they know their merchandise! Bought patio furniture there today... Renée L. Helped me the best ever! Patio furniture actually less than anywhere else!

Yes they had no one else had parts from an old shower valve . There's a guy that works there that…read morelooks like Harrison Ford lol

On a wet rainy day We pulled up and parked five feet from the front door…read more Once inside David was quick to offer help and actually knew how to help with my project. I was in and out in about 5 minutes for just 7 dollars. Great prices, first class service, knowledgeable help, and no line to check out. Sun City Hardware is Amazing!!!

I just discovered Hank's hardware because Ace hardware in Temecula shut down. So I went to Hanks…read morefor the first time a couple of weeks ago and they have loose screws and nuts and other parts sold by the piece just like Ace hardware. I made Hank's biggest sale of the day two hexagonal head metric screws for 27 cents each. I went to San Diego Ace Hardware in Clairemont Square, where they were charging 95 cents for each screw, vs Hank's 27 cents. I said NO, not paying $2 for two 1.5 inch screws!!! Ace employee said it was expensive because that is now much a METRIC screw costs. I took one of the screws back to Hanks 2 weeks later because it was too short. Hanks happily gave me credit for the 27 cents so I could trade it for a screw half inch longer for onlyh 5 cens more, or 32 cents, when Ace wanted 95 cents for a shorter one.

Stopped by this hardware store to get some keys made. The staff was super friendly and really nice,…read morewhich made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great.

All the above felt like home Angel is on top of customer service experience game.! Very kind humble…read moreand honest

I have aphasia so I'm unable to talk. I was in there this morning for sprinkler supplies. The…read moreolder lady who was working there was rude and she wouldn't get my military discount. I understand it's only 10% . I showed my ID and just made a face of why are you wasting my time. I usually have better service from the younger staff. But next time I see her I will walk out and take my business elsewhere.

I first went there because my internet search for a faucet stem said they were the only ones within…read more50 miles that had it in stock. A very nice store clerk steered me in the right direction. What a great selection I found. Not just the part I wanted, but so much more. I went back yesterday hoping to find a stem extension that I could not find anywhere on the internet. I approached a clerk and asked, and he took me right to it. I explained that the replacement kit I purchased on line did not fit quite the same as the one I am replacing. He told me of its compatibility with another more "readily available" line of faucets. He seemed to know a lot about plumbing. It turns out he is the owner. He and everyone I have dealt with there are very approachable, helpful, and knowledgeable. This is now my go to store for all my DIY projects. Their selection is remarkable and the staff just seem to enjoy their job. It is 20 miles from home, but it is exactly what needs to be. In a time of online ordering and tracking numbers, it is great to go to a place with fair prices, great selection, and impeccable service!!

They have a very friendly staff and are willing to assist you with all of your concerns. Along with…read morea close neighborhood vibe.

This is a great hardware and lumber store, has a small town feel with the big fat cat laying on the…read morecounter, I always find what I need and customer service is top notch. This young man Jonathan helped me out with a simple piece of shelving I needed, took me to the lumber yard found the exact Piece I needed, thanks again

Customer service was not great! It could have been better. I wanna say maybe a manager (female)…read moretried to correct my ask and when i told her it was for a sprinkler she looked lost and walked away. The sales associate that was helping me just couldn't grasp why i would even want a product. Just a tip; try not to make a customer feel like i have no idea what im looking for just bc YOU DONT CARRY THE ITEM! Crazy thing is a very helpful associate from ACE HARDWARE sent me to u guys bc SHE thought u would have more options in sizes. Bonus she new exactly what i was looking for and they did carry.

I walked in and Jim help me from start to finish. Ace hardware is youre friendly hardware store. Im…read moresorry Home depot and Lowes youre good for lumber but everything else Ace hardware store is youre one stop shop go see Jim at the Sunnymead location hell take care of you

I usually like going to Ace hardware stores, everybody is usually super helpful. I decided to go to…read morethe ace in Moreno Valley to get a new window screen for my house and Dale was rude. I walked in through the garage door because of the sign outside, didn't see anybody and I saw the side door inside opened it and asked Dale if he could help me in the garage or inside the office. He said "in here, this is my office" in a rude way as if I should have known. I brushed it off and asked for a screen, I told him I needed it a little smaller, right away he cut me off and he said "I don't know what a little smaller means show me" and he put a measuring tape on the table. I once again brushed it off because I needed the screen. I told him 1/8 inch shorter length and width. And that was that. Dale's job is customer service and if he can't adjust his rude sarcastic attitude he shouldn't be doing it. Luckily the man who helped me when I picked up was nice because I was ready to tell Dale what I thought of his customer service when I picked up.