I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

Been going to this cleaner for a while now, and the owner, Danny, has always been helpful and…read morefriendly--even when he's busy with other customers. I've had several pairs of pants hemmed and a couple of shirts cleaned and pressed, and everything has always turned out great. Their pricing is very reasonable, and the turnaround time is quick. I really appreciate the prompt service and the welcoming atmosphere. Highly recommend!

Signature Cleaners did an amazing job tailoring a shirt I brought to them, amazing customer…read moreservice, quick turnaround, and great quality. 10/10 would recommend!

Worst experience ever. They took a simple alteration that they advertise that is done on premises…read morewhich was a lie. Promised to be done by Wednesday but even when I went to pick up on Thursday morning it was not ready. 5 hours later I was handed a completely ruined garment. So disappointing. Never again.

Horrible. I took 3 suits and a tuxedo shirt. The tuxedo shirt was pressed only on one side. The…read moresuit jacket collars were not pressed properly and were crimped terribly. One of the suit jackets is ruined due to pressing on one of the pockets. The owner proceeded to tell me they were like that as he tried to shove the pocket flap into the suit front pocket. I would not trust this business

Zero stars if possible!! Run!! From the front desk guy who has zero customer service skills, to not…read morecleaning your dry cleaning well at all and eventually damaging a $300 tie. This place is the absolute worst cleaner I have ever taken garments to and I will never be back. After they destroyed my tie, they told me that I handed them a tie that was damaged with no actual proof of that false claim. When asked to replace the tie, after failing to fix the tie three separate times, causing me to make four trips to the store, they said on the back of their receipt it states that it's not their fault for damaging my property... I will never be back to this horrible location or chain again. Absolutely dismal customer service and a worse attitude from workers.

I dropped off my clothes on Monday and did not receive any notification that they were ready for…read morepickup. Additionally, none of my calls throughout the week were answered. On Saturday morning, I picked up my items and paid $75. When I arrived home, I inspected the quality of the work. Unfortunately, the button-up shirts were wrinkled, which was very disappointing given that this was my first experience with your business. I chose your location for convenience instead of driving to my usual place on El Dorado, but this turned out to be a waste of both time and money. Due to my busy schedule, I don't have the time to return and address this issue in person, and given my experience with unanswered calls, I doubt reaching out by phone will resolve anything. This was my first and last visit, and I regret not heeding the warnings of previous reviews.

I brought in a pair of pants to this DCSC location last week, and got them back damaged as bottom…read morehem of my cuffs were unraveled and the zipper had broken off. I took it back to the store and asked for the manager who was Tony. I told him about the situation and asked him what he was going to do about it. He observed the pants first, before looking at me and told me it's wear and tear, that clothes overtime would start to degrade. I thought that was understanding but the fact remained that it was damaged at his store. He asked what I wanted, and I told him to pay for the pants. He stood there standing for a bit then proposed me a solution. He would take them to his tailors and get it fixed. Said he wouldn't be able to get them done for free, but told me if I wasn't satisfied with the results, he would refund me the cost of the alterations, and he would credit me for the damaged pants. I came back today to pick up the pants, and I'm surprised with the quality of the stitching and the new zipper. Although, I had to pay for the repairs, I'm satisfied with the handywork, and I applause Tony for handling the situation. I knew the pants were about 2 years old, but I would rather pay for fee of alterations than spending more on a new pair. It looks brand new again and I couldn't be happier. Kudos to Tony and the staff at DCSC Little Elm, I will be back again and I would tell my friends and family, while the cleaning is fine, the quality of their alterations is 100% great!

Hillpark took this over from Super Center last year and they are terrible. Went to Super Center for…read more10 years without an issue. Took 4 suits in to be cleaned. I don't wear suits everyday so I did not notice that I was missing a suit. When I called about it I was told since it had been more than 30 days, they weren't responsible. So my suit is gone and they don't care. There's no contact information for a corporate office, no escalation from the local branch. So, if someone decided they want your clothes more than you do, they have a perfect environment to do so. Even if my suit was "lost" there are zero safeguards for the customer. Look at other reviews on this company, apparently it happens a lot. Avoid this company at all costs. Well, I'm off to go buy another suit and I would wear it once and throw it away before I went back to any Hillpark location.

Had some really bad stains on my jiu jitsu gi and was fearing I would have to buy another gi…read morebecause nothing I did was getting the stains out (long story but brisket sauce soilled all over panta and bottom portion of the top). Nothing I did got the stains out, but one visit hear, gi is completely white again. They also had it ready the next day! Absolutely will be back. Also, very friendly service.

This is a really good cleaners with excellent tailor services as well. My outfit was a little long…read moreand you can't tell it was shortened

They have no idea how to iron a shirt. Got some back and had to re-iron them all before wearing…read more One of them didn't even see an iron, guarantee it. Next time, checked them immediately and returned them for a redo explaining the problem, mostly with collars. Got those back, almost zero improvement. Had a long discussion with the manager, with astonishingly, me telling them how to iron a collar. They claimed they shipped those to another location and they have "another ironing crew". Had them put notes in the system about how to iron a collar. (ridiculous) That set comes back, it's "pretty much" acceptable but still had a few collars to touch up. That's on round three. Gave them two more shirts, still substandard. I'm not paying $7 a shirt for me to iron it myself. Staff is nice, but, last one trying to tell me how sometimes the collars get that way because of the way they bundle them or something. Well, guess what, your job is to fix the 'process problem' and deliver me a pressed shirt to satisfaction.

I recently discovered this cleaners and I'm glad I did. They offer great same day and next service…read moreand the team is very friendly. The location is very ideal for based on where I live in Frisco. I was very pleased with the quality of work which is greatly appreciated.

Extremely pleased with Teal Cleaners! Great customer service, speedy turnaround times and…read morecompetitively priced. They even reinforced a loose button without even asking! Will definitely return!

Had a sentimental pillow that needed some reinforcement, and I had seen this place driving by a few…read moretimes so I stopped in to ask if they could do alterations. The rep at the desk was really friendly, took my information down, & said they could email me options about how to proceed with it. Long story short, I didn't need much done with this piece, but that customer service and skillset will have me back! Have also been looking for a new dry cleaner, so this will be my first stop :-)

First time user and I'll certainly be back! Bonnie was working by herself and very attentive,…read morewalking me through the app process, recommending which washer and dryers to use for my big comforter, and giving stain tips when she saw me scrubbing a spot. She helped make the experience a great one! Facilities are clean, wash time quick, and numerous open machines and counter space for folding.

Updated Review** - The hours everywhere says "open at 7am" but it is not open at 7am. I waited 30…read moreminutes before going back home because nobody was there to open the store. This is important as some people need to do their laundry bright and early to get to work on time. I'm not the only person, there are other reviews that say the same, but nothing has been done about this issue. It's still a great place to do laundry but the hours need to be consistant and if its not actually open at 7am, there needs to be a notification posted on the door or something so we aren't all just sitting in the parking lot.

I had them come clean the carpets at a rental home, and they did a great job. Communication was…read moreexcellent as well. When one of the stains started to come back up, they returned and went over it again with no questions asked.

Great job on cleaning our couch. He was transparent that some stains might be too deep to remove…read morebut he was able to remove most of them! Our biggest reason for cleaning was to remove odors and it smells fantastic. It was very reasonably priced. I'm super happy with our upholstery cleaning!