DO NOT USE THIS CLEANER!!!! Horrible customer service. I brought a work uniform in on 8/9 to have…read moresome adjustments to it. It was promised on 8/16. I gave them a few extra days and it still wasn't ready. I need this coat for my job. When asked where my coat is, the employee just giggled and shrugged. I asked for the owners number and was told no. This is truly the worst cleaners in Southlake

Don't take your clothes here! Suit jacket still dirty when picked up after they asked to keep it…read morefor additional time. They use heat to adhere a barcode sticker to your clothes - on a tag, or if no tag, straight onto the fabric. Good luck getting it off. No prior notice or permission requested. Unbelievable.

Simple cleaner, and very close by my house. I took two suits…read morealong with two white dress shirts and it was about 45 bucks. The service was quick and my clothes came back nice and clean. no complaints. Believe the owner is a veteran. Only downside is the building doesn't have AC, so when you walk it, it feels a bit stuffy.

I took three items to be cleaned: a blazer, slacks, and a black shirt. The cleaning was completed…read moreby 4 PM, and I dropped them off around 9 AM. The service was quick and straightforward. Mr. Richard was very kind, and I will definitely be returning again.

DO NOT USE THIS DRY CLEANER. I am absolutely disgusted by my experience and would not trust this…read morebusiness to clean anything that touches my body. I specifically drove from Southlake to Irving because the owner, Ahmad Farzana, quoted me $16.99 each to clean four double-lined Pottery Barn curtain panels. Every cleaner nearby wanted over $40 per panel, so I thought I had found a great deal. Instead, I wasted my time, gas, and approximately $75 for curtains that, based on the condition in which they were returned to me, were not cleaned AT ALL. I waited five days, drove all the way back to Irving to pick them up, brought them home, removed the plastic, and was honestly in complete shock. THEY WERE STILL DIRTY, DUSTY, AND COVERED IN PET HAIR (I don't have pets) AND OTHER DEBRIS. Even more disgusting, there were dark human hairs on them that were not mine most likely from laying on their dirty floors. They appeared as though they had simply been pressed, put back on hangers, covered in dry-cleaning plastic, and handed back to me. I immediately called the owner and requested a refund. He insisted that he had personally cleaned them and told me I was welcome to bring them back. Absolutely not. I already drove approximately 40 minutes each way TWICE and went five days without curtains in my living room. Why would I make another 80-minute round trip, wait again, and trust the same business to redo a service when I have no confidence was performed the first time? I then sent the owner photos and videos documenting exactly how the curtains were returned to me. His response was that I should have told him beforehand that there were "stains." I'm sorry--isn't removing dirt and stains literally the purpose of professional cleaning? And these supposed "stains" included a few marks from WASHABLE Crayola marker from my toddler. I sprayed Dawn dish soap on one of the marks at home and it disappeared immediately. (See video). But forget the washable marker for a minute. Explain the dust, dirt, pet hair, human hair and debris that were still on curtains I had just paid a professional cleaner to clean. That is what disgusts me the most. If a business advertises unusually inexpensive dry-cleaning prices, customers should still be able to expect that their belongings are actually being CLEANED. Pressing something, putting it on a hanger and wrapping it in plastic does not make a dirty item clean. I have photos, videos, my receipt and my communications with the owner documenting this entire experience, including the condition in which the curtains were returned. I will be submitting a formal consumer complaint to the Texas Attorney General's Consumer Protection Division regarding the service I paid for and the condition in which my belongings were returned. I will also be contacting the Texas Commission on Environmental Quality (TCEQ) Dry Cleaner Registration Program to verify that this location is properly registered and operating in compliance with Texas requirements applicable to dry-cleaning facilities. BUYER BEWARE. Based on my experience, I would NEVER bring a shirt, dress, bedding, curtains, or anything else here--especially something that touches my skin. If four curtain panels can come back from a professional cleaner still dirty, dusty and covered in unknown hair, I have absolutely no confidence in the cleanliness of anything coming out of this establishment. I drove out of my way because the price seemed like a great deal. It wasn't. Cheap dry cleaning isn't a bargain if your belongings come back dirty. I would gladly have paid the $40+ per panel somewhere else had I known this would be the result. I strongly recommend taking your belongings--and your money--somewhere else.

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

Took a brand new all silk dress that was worn for the first time valued at over $400 and they…read moreruined it. The owner did not contact me for SEVEN months after several attempts by both me and my husband to contact the owner and promises that he would call me. They claimed "the dress' washing instructions must have been labeled incorrectly" and took no responsibility whatsoever for the damage. Definitely switching Cleaners and would not recommend this place at all!! What kind of business does this?

I took three of my hand embroidered dresses here to be dry cleaned. I specified all dresses must be…read morehand washed and that they were externally delicate. All three were returned to me and shrunk by 3-4 inches. All of my dresses were in excellent condition and hardly worn. Upon contacting management I was told that they did not shrink them, although I provided a brand new dress with tags to them to show them in comparison. They also told me they talked to the person who washed them and that they wash thousands of garments a day. How do you know exactly who washed my garments when you wash thousands a day? All three dresses are valued at over $500 all together at retail. I was offered $100 in compensation and they refused to refund my $40 dry cleaning fee. This happened 4 months ago and management has been ignoring my calls and texts regarding the matter. They also refused to send the garments off to get tested to see if they were shrunk by chemicals, temperature etc. This is all in direct violation of the fair claims guide for consumer textile products. They have the worst customer service I have ever experienced, the manager raised his voice at my multiple times and insinuated I was lying on multiple occasions. I will be filing a report with the BBB as this is extremely illegal and poor business practices. Run away from this place, terrible business practice, shady ownership and unprofessional management.

It's clean and spacious, machines are newer but the volume of the tv was unreasonably loud. It's…read morevery annoying when you're just trying to wash your clothes. It's also disrespectful to play music that doesn't give you the option to choose...

Rosa was so amazing! I was so impressed that she was so helpful and you can tell she takes pride in…read morekeeping this laundromat clean! She even helped me from my car since I brought my babies with me. This place is definitely upgraded from your typical laundromat, and the prices are good too! The machines take debit card and on Wednesdays and Thursdays they give complimentary popcorn and punch. The restrooms are clean and there is a baby changing table in the women's restroom

Updated : about 50 mins later, there is a guy called me backs first I thought they gonna curse or…read moreswear to me because of my review, but this is another guy worked there said he found my hangers are being hidden under some bag. Yet the other guys when I called to ask about my hangers acting like he'be been looking for it ( three times, twice as he looking and one he ask someone else helped him). The guy called me back is Roel ( he told me when I came back to pick up the hangers), shout out to him, and they refuse to give me the other guys name, mistery then. So be careful and retrieve your hangers back before leave the store, just leave your clothes for services. Realized they gave me back not my hangers with what i bring in yesterday, I called to ask if they still have my old ones that I bring in yesterday with my clothes and the guys picked up the ones answer they kept it because it's resusable and durable , they're not gonna keep the bad ones, they will trash it but they kept mine and give me their cheap ones . Also Told me if I want my hangers back , I have to tell them when I bring the clothes in the clothes and retrieve it at that moment. nobody was told me that they will replaces the hangers, and kept mine.

Now I understand the poor rating for this place. I've been blindly paying for my dry cleaning…read morewithout reviewing the prices until today. I dropped off a small table cloth and was charged 17.97. Mind you, the price for a large table cloth is 12.95 and I dropped off a small table cloth. I questioned the price and was told it was mistagged. How many times have I been over charged? They still charged me for the cost of a large table cloth when I had a small table cloth. I realize owning a business can be tough but let's be real and do not price gouge. Do not recommend.

Friendly service, found my passport in my shirt pocket two times!!! Also will do mending and…read morealterations

I was disappointed when my local dry cleaning company closed forcing me to look elsewhere. I am so…read moreI did! Dry Clean Super Center did a great job and at half the price. Highly recommend

When I got back home tonight, my dry cleaned clothing was waiting for me. They were cleaned…read moreperfectly! But I need to say that the service of having my dry cleaning picked up and then delivered is a Godsend. The business is a brilliant idea, and my service and dealings with the owner has indicated in every way that they operate on the level, and conduct their business squarely and honorably. Did I mention that I love the convenience? Wow.

I am so happy I found a dry cleaning valet service on this side of town! They are friendly and…read moreprovide reliable service. I receive a text message at the beginning of every week asking if I need a pickup which is a nice reminder for me to check. The only feedback I do have is for more consistent timing on when the text message is deployed if at all possible. I sometimes receive the text on Sunday when I am not at work so I have to put a reminder in my phone to check when I get in on Monday. Not a huge deal, but this is the only thing I would change.

The gentlemen that run this dry cleaners are top notch…read more They now have a customer for life with me. My husband had picked up the dry cleaning for me while I was traveling and I could not locate several very expensive cashmere sweaters that had been sent in to Kwik Dry Clean following a shopping spree in Europe. I thought perhaps my order got separated. So I went in to the Dry Cleaners to retrace our steps. Not only did the 2 gentleman in charge look through each item on the overhead rack of dry cleaning, but they were able to go to their computer to the date range in which I advised when we had likely dropped off & picked up and they pulled up video footage that showed the 8 sweaters in the order brought out to my husbands car. The entire time they were helpful, kind, and understanding and not once did any of them look at me or treat me like I was a crazy cashmere sweater lady. If you have not used this dry cleaner, I highly recommend you do so - you will not be disappointed. I'm very fastidious & persnickety about my clothing and they have done consistently extraordinary work. They have also given me great, solid advice on some bespoke pieces in my wardrobe in terms of the best way to clean or treat them.

Don't waste your time or money. Clothes never ready on time, full of excuses like they are out of…read morestarch. Owner doesn't care and employees look lost...GO SOMEHWERE ELSE

My son requested his Air Force uniform cleaned /pressed for duty as well as special sleeve pleats…read morefor several shirts. The team was attentive/ friendly; his order was turned around quickly/on time; and the entire batch of clothing (including casual dress shirts/shorts) was beautifully finished at a reasonable price and added military discount.

Great job on dry cleaning - thorough, quick and easy to use. Great customer service - look forward…read moreto going to them for alterations too.