Amazing restoration of my 15yr old Louis Vuitton carry-all, I'm in love with it again!…read more Also my go to for protecting my red bottom shoes Highly recommend!

I highly recommend to read bad reviews about this business before choosing shoe repair place…read more Unfortunately I read only good ones! Mistake! Everything people say about having to come multiple times before your order finally ready, them naming one price and then charging a different one and not returning tax, ending up with poor quality job done, and bad customer service is true!! I thought it may be just me disappointed in quality and waste of time but when I read bad reviews it all makes sense now. It's a pattern!! And no apologies were offered or even any efforts of being friendly after three visits to pick up the boots that every time we're not ready! Please go elsewhere with your favorite shoes!!

I had looked around and around for a tailor to embroider some robes for me. Am SO glad I worked…read morewith JEANNE at Autumn Stitch! First spoke with Jeanne over the phone, super friendly and down-to-earth. Brought my robes in and we talked about fonts and colors and stitches - I let her know what I had in mind and she had some wonderful suggestions. I'm actually early this year and wasn't in a rush, but it wasn't long before I got a text that my order was ready for pickup. Jeanne - whose personality is abso fun and refreshing, by the way - confirmed names and sizes for me so that I could look everything over. The font, the color, the sizing, everything came out so well - I couldn't be more pleased. Thank you so much!!

IF I COULD GIVE THEM 1000/10 's I ABSOLUTELY WOULD!…read more WHAT I HAD TAILORED * 4 team jerseys (the nice expensive kind you don't any to have to pay to replace) * 2 pairs of jeans The last two tailors I used we're not fantastic. One of my daughter's jerseys actually got torn, which is not ideal. So when I needed a tailor for this season's jerseys, there are 4, I put a post out on next-door asking for people who could refer a tailor they had personally used that was really good. A gentleman ended up messaging me and telling me that if I didn't mind a little bit of a drive, he could guarantee it would be worth it. It was about 17 minutes from the house, but given that I had four jerseys at $80 apiece to replace I couldn't take the chance using someone else. I brought the 4 jerseys and 2 pair of jeans that my daughter needed to have hemmed as well. They were super attentive, asked multiple questions to make sure it was going be done right and made a suggestion on altering 1 of the 4 jerseys a different way which my daughter was ecstatic about. Shetold me I'd have them in in a week! Wouldn't you know it the very next day I got a message about pictures for her team being in 3 business days. I seriously thought I was going to cry. So I called and explained my dilemma. Told her which jersey it was and said I only needed that jersey if it could be done on time. She told me to stop worrying, they can get it handled and to not apologize bc they were happy to help! Not only did they handle it, but all of my items were ready the day I needed to pick up the jersey for pictures. The stitching is wonderful. You can't even tell that the jerseys have been altered anyway, and the jeans have the same wide stitch my daughter liked on the jeans when we bought them. I cannot say enough good things. I will absolutely be making the drive for anything I have in the future. I'm also really excited because they do embroidery as well so I'm going to surprise my daughter by having her number stitched on her backpack for her.

Solid work, excellent turnaround and a true craftsmen of the trade …read more Would recommend to anyone looking to resole and re heel the boots .

I came in with black and brown boots that I've worn pretty much to every renaissance festival and…read morecold winter since maybe 2012 from a(now closed) store called, "Bakers"! I thought all hope was utterly lost until I came to JR's! I came to have both pairs assessed because I was SURE they were far too gone to repair! FEAR NOT-- hope was renewed as he told me he could repair my poor beloved boots. I put half the amount down so he could start and then came back 2 weeks later and they were finished! JR even cleaned the outsides for me really well and conditioned them! I actually didn't even know these boots were real leather, it had been so long and the tag on the inside is literally hanging on by threads. The only reason why I did not put 5 stars is because I had to call and ask about completion and I popped in 2 times to check. That was not a big deal for me because I live so close to the shop. However, if I were further away I could see how it could be an inconvenience. Thank you,JR!!! I wore them throughout the winter and rainy season!

This place was recommended by a friend and absolutely delivered. They saved my favorite shoes, ones…read morethat you can't replace since they just don't make that quality any more - and for a small fraction of the cost of replacing them. I'm very thankful. Five stars!

The Colony Cobblers is an institution. I've been in this area twenty-five years and the shop has…read morechanged hands once during that time. There was no interruption in impeccable service and artistry from one owner to the other. The delicate detail and skill involved in working with exotic leathers and irreplaceable, heirloom shoes, boots, belts etc is not lost on the current craftsman/owner. I began to understand early on why people drive to The Colony to get repairs. We are blessed to have this rare service in our area.

Excellent work but patience is a virtue. The owner (mother & son) are kind & friendly. They are…read morevery traditional when it comes to shoe repairs & sometimes the promised date is pushed out. If you can work around that, you'll be satisfied with your boot/shoe/handbag repair. Repair costs are very fair. I use them several times a year.

I absolutely hate to submit a negative review, by my sense of Yelp-responsibility causes me to be…read morehonest... The 2 stars are for the longevity & appreciation for the family business; however, some restructure is absolutely in order. I must agree with some low-rating other Yelpers: repairs take waaaaay longer than they should. items are sometimes misplace, & the quality of work needs improvement. In fact, walked out of my house with my new elastic on sling-backs, but immediately parked again to go inside to change my shoes. Again, the owners are long time family fixtures in the community; however, their dynamics & work posture leave some things to be desired. I am also astonished by the fact that my shoes are picked up in a dirtier condition than when I left them. And these day, you just have to he sure to receive the value of your dollar.

I've been using Bo Tailor close to 7 years now. I've had shoes repaired, around 60+ alterations…read moreand countless dry cleanings. Very friendly, great people.

I brought in a webbed belt with a leather tip that I needed shortened. The kind lady looked at it,…read moremeasured the length I wanted, pinned it at that length and wrote a short note that she clipped to the belt. Then, she wrote up a ticket and I paid. So efficiently confident and kind! She told me to pick it up in 5 days. I picked it up and it was a very nice job! The leather tip was perfectly sewn into the mesh webbed belt. Highly recommended!!

Way overpriced and mid service. I brought in some high heel boots, one with a loose heel that…read moreneeded to be secured in place. The boots had normal wear with scratches, etc. There was another customer waiting so when he said $160, I felt compelled to pay right away without thinking about it. I exclaimed that costs more than the original shoes themselves and that they better look brand new when I pick them up. They did not, still have dents and marks which they covered with came cheap looking paint or polish. Smh. I won't be coming back here again.

I dropped a few pairs of my designer shoes for restoration and they came out looking amazing! I…read moredidn't think it was possible to get them this close to looking new! I'll be a returning customer for many years

I wanted the heels replaced but evidently the shoes required a lot more repair and it would have…read morebeen costly. I sure appreciated his honest evaluation. Basically it would be cheaper to buy a new pair. Thank you!!!!

great work. very fast. good pricing…read more also pretty honest upfront what he can and cannot do to set my expectations.

I dropped off some lady's tall boots for new heels and my winter coat whose zipper (full length of…read morethe coat) had gone bad. Boots and jacket work completed in just over a week. I would recommend them for both alterations or shoe and boot work. Ken T Plano / 2 23 2026

$28 per pants hemmed, just fyi. First time here, Located…read morePopular busy area Did a great job! .........

Calm environment. Great learning experience. My daughter was so excited and ASKED to go back. "I'm…read morelearning so much". 10/10 highly recommend

Kay is really good people. She runs a little home sewing studio. I had two pairs of pants hemmed…read more Very affordable and friendly service.