Amazing restoration of my 15yr old Louis Vuitton carry-all, I'm in love with it again!…read more Also my go to for protecting my red bottom shoes Highly recommend!

I had an ankle strap fastener replaced on a vintage pair of Neiman Marcus heels. The date of…read morecompletion was delayed by a little over a week for an order to be delivered, I was understanding. I received the phone call that my shoes were ready only to get them home and notice an Ivanka Trump stamp on the hardware. I'm unhappy with the outcome. Using Ivanka Trump hardware on vintage Neiman Marcus shoes compromises their original character and value. Please go somewhere where this is understood and respected.

My husband and I have had several clothing items altered at Autumn Stitch. The work was excellent,…read moreand the items were always completed and returned when scheduled.

I had looked around and around for a tailor to embroider some robes for me. Am SO glad I worked…read morewith JEANNE at Autumn Stitch! First spoke with Jeanne over the phone, super friendly and down-to-earth. Brought my robes in and we talked about fonts and colors and stitches - I let her know what I had in mind and she had some wonderful suggestions. I'm actually early this year and wasn't in a rush, but it wasn't long before I got a text that my order was ready for pickup. Jeanne - whose personality is abso fun and refreshing, by the way - confirmed names and sizes for me so that I could look everything over. The font, the color, the sizing, everything came out so well - I couldn't be more pleased. Thank you so much!!

I had a heel break on one of my brand, new glittery shoes, and I took it to this location to have…read moreit repaired. Although the repair cost almost as much as the shoes (I did get them on sale during Black Friday). The repair was done way before they were promised to be done and there should be no more issues with broken heels. The people who work at this location were very nice and friendly. If I ever need any other shoes repaired, I wouldn't hesitate to use this location again.

I came in with black and brown boots that I've worn pretty much to every renaissance festival and…read morecold winter since maybe 2012 from a(now closed) store called, "Bakers"! I thought all hope was utterly lost until I came to JR's! I came to have both pairs assessed because I was SURE they were far too gone to repair! FEAR NOT-- hope was renewed as he told me he could repair my poor beloved boots. I put half the amount down so he could start and then came back 2 weeks later and they were finished! JR even cleaned the outsides for me really well and conditioned them! I actually didn't even know these boots were real leather, it had been so long and the tag on the inside is literally hanging on by threads. The only reason why I did not put 5 stars is because I had to call and ask about completion and I popped in 2 times to check. That was not a big deal for me because I live so close to the shop. However, if I were further away I could see how it could be an inconvenience. Thank you,JR!!! I wore them throughout the winter and rainy season!

This is a great place. I caught a piece of cloth in the zipper of my suitcase, and couldn't remove…read moreit or move the zipper. They fixed it onsite for $10 and saved my suitcase. Great value and good quality. This is an old-style cobbler. If you need shoe repair, they can do it.

Did a poor job. I'm used to getting my shoes fixed at the leather spa in NYC and this is no…read morecomparison. The work was rushed and sloppy. Glue got on my boots from them replacing the heel and he offered no solution. You pay before they even do the solution so of course there's no discount or some kind of resolution to the poor work they did. I was excited to go here because of the reviews but disappointed in the service I received

I absolutely hate to submit a negative review, by my sense of Yelp-responsibility causes me to be…read morehonest... The 2 stars are for the longevity & appreciation for the family business; however, some restructure is absolutely in order. I must agree with some low-rating other Yelpers: repairs take waaaaay longer than they should. items are sometimes misplace, & the quality of work needs improvement. In fact, walked out of my house with my new elastic on sling-backs, but immediately parked again to go inside to change my shoes. Again, the owners are long time family fixtures in the community; however, their dynamics & work posture leave some things to be desired. I am also astonished by the fact that my shoes are picked up in a dirtier condition than when I left them. And these day, you just have to he sure to receive the value of your dollar.

Awful. You'd think they'd be better having been around so long but it's not the case…read more I've got some work boots that needed the soles fixed as they were coming off. Fine, they said, and see you in a couple weeks. I came back two weeks later, showed them the ticket and they didn't know where the boots were. Finally, they find them, do a fast glue job (So, I could've just waited for you two weeks prior?) and hand them back. Note: I don't wear these every day. They're for work around the house, not daily labor. Some time passes and I wear them a few times ... and the soles come off. I waited two weeks and paid them for a repair job that lasted less than three days of use. I'd take them back to have them do the job right but then I'd just be waiting even longer for terrible work.

Had my magnanni monk straps resoled here. Half soles only. They did a great job and look brand…read morenew! Would return to have them do other shoes.

They saved my shoe! My sneaker was fairly new and my strap broke. I had only worn these shoes maybe…read moretwice. The price was very reasonable. The quality of work was great. The service provided was excellent. My shoe was ready when promised. I would definitely recommend getting repairs here. It's an older couple who I believe owns this little shop. My experience was exceptional.

I have some knee high boots I got for a great deal. The boots were made for someone with a wider…read morecalf. I actually went to another establishment and was told that my boots were not fixable since the leather would have to be cut to fit the size of my calf. I was also told i would have to pay a lot if I did find someone that could fix it. Well Rawhide High Class Boot and shoe repair is the place that can do it all. I am so happy with the finished product. The owner took a look at the boot. He took my measurements. He had no issue with reconstructing the boots to fit me. The service was great. I felt welcomed and appreciated. The whole process was so smooth. I drove several miles and passed many shoe cobblers to get to this one. I will drive the miles again to take any of my shoes to the place only.

Way overpriced and mid service. I brought in some high heel boots, one with a loose heel that…read moreneeded to be secured in place. The boots had normal wear with scratches, etc. There was another customer waiting so when he said $160, I felt compelled to pay right away without thinking about it. I exclaimed that costs more than the original shoes themselves and that they better look brand new when I pick them up. They did not, still have dents and marks which they covered with came cheap looking paint or polish. Smh. I won't be coming back here again.

Mr Kim and staff did great job on replacing the zipper on our racing suit. He had it done in a week…read moreas promised when I dropped the suit off. I will be recommending him to others because who doesn't like quality work at a reasonable price?

I wanted the heels replaced but evidently the shoes required a lot more repair and it would have…read morebeen costly. I sure appreciated his honest evaluation. Basically it would be cheaper to buy a new pair. Thank you!!!!

Natalia is a friggin genius. She took on a special commissioned custom project for my girlfriend's…read morebirthday. (I reached out randomly on Yelp, and she replied the same day.) I couldn't find anyone else to take this on, and she knocked it out of the park. It was extremely affordable, and she made sure to finish in time for the birthday! Big props to Natalia. Thanks for coming through for me!

I dropped off some lady's tall boots for new heels and my winter coat whose zipper (full length of…read morethe coat) had gone bad. Boots and jacket work completed in just over a week. I would recommend them for both alterations or shoe and boot work. Ken T Plano / 2 23 2026

Kay responded promptly! My dress turned out great and she had it ready within a week's time!! I…read morewill be sharing her name with friends.

Calm environment. Great learning experience. My daughter was so excited and ASKED to go back. "I'm…read morelearning so much". 10/10 highly recommend