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    Toyota of Orange - We're proud and honored to share that Toyota of Orange made it to the prestigious list of Toyota Board of Governor's Award!

    Toyota of Orange

    (2.8k reviews)

    My experience was genuine, for been a first time car owner and buyer the help and support the gave…read moreme was incredible... Andrew Oliver I recommend him 1,000 percent! Him and his boss great customer service guaranteed. Drove off with my first car, happy and satisfied

    When I first started looking for a new car online, JM was the one salesperson who really engaged…read morewith me and stayed committed from the very first message. I was very specific about exactly what I wanted, and I had a lot of questions before I was ready to visit a dealership. I contacted several dealerships, and most seemed primarily interested in getting me onto the lot rather than actually providing the information I was asking for online. We all know that once you're at the dealership, it can be easy to feel pressured or steered toward something that may not be exactly what you were looking for. JM was completely different. He treated me as though I were standing right there in the dealership. He answered my questions, researched what I needed, stayed responsive, and never made me feel like I was wasting his time simply because we were communicating remotely. Most importantly, there was never any pressure. JM made the entire experience comfortable and easy, and after dealing with several other dealerships, nobody provided the level of service he did. Ultimately, JM is the reason we chose to purchase our new Camry from Toyota of Orange. The one area where I think the dealership itself could improve is the financing and checkout process. We arrived around 7:30 PM to complete the purchase, so the late hour may have contributed, but the process took considerably longer than what I've experienced with previous vehicle purchases. That said, I would not take a star away from JM for something that wasn't within his control. This five-star review is about the service he personally provided, and he absolutely earned it. If you're shopping online and want someone who will actually answer your questions and help you figure out exactly what you want before you make the trip to the dealership, reach out to JM. He's your guy. Thanks again, JM. We absolutely love our new Car!

    Tustin Toyota - Toyota Sienna 2025

    Tustin Toyota

    (3.5k reviews)

    We had a great experience purchasing our new Toyota RAV4 from Tustin Toyota.  From start to finish,…read morethe process was pretty smooth.  Tarek was wonderful to work with throughout the sales process. He was knowledgeable, patient, and never made us feel rushed or pressured into making a decision. They didn't have the exact color we wanted in stock, Storm Cloud. So we reserved one, and to our surprise, it arrived earlier than expected! Nathan in finance made the paperwork process easy to understand and efficient. He took the time to explain everything clearly without pushing unnecessary extras, which we really appreciated. Overall, this was a positive car-buying experience. Thank you, Tarek and Nathan, for helping us get our new RAV4 Plug-in Hybrid!

    Extremely disappointed with my experience at Tustin Toyota. DO NOT go to Tustin Toyota if you don't…read morewant to deal with headaches and lack of knowledgeable employees. These people are supposed to be experts in this field since it is dealing with people's safety. But if they can't even get a simple ToyotaCare service right and instead make up their own incorrect recommendations, that is extremely concerning. Potentially wasting mine, OR YOURS if you come here without being knowledgeable of your vehicle needs. My truck was dropped off at 8:45 AM for a scheduled appointment. My service advisor, Victor Martinez, told me that because my truck had 23K miles instead of 20K, I could no longer use my 20K ToyotaCare service. He said I would either need to pay $79.99 for an oil change or use my 30K service, even though my truck only had 23K miles. That didn't sound right, so I asked Victor to show me the policy in writing. His response was, "I never said that" (about it being a written policy). After going back and forth, he finally spoke with his service manager and confirmed that he was incorrect. I COULD use my 20K service. Had I not questioned him, I would have unnecessarily paid for an oil change or burned my 30K service 7,000 miles early. That makes me seriously question how many customers are given similar information and simply accept it because they trust their service advisor. The shuttle experience was also a bit frustrating. Patricia Ortiz told me the driver would be back around 1:55PM. I specifically explained that if the shuttle couldn't reach me by approximately 2:15-2:20, I would take a Lyft instead. She reassured me it would. At 2:20, I called again and was told the driver had left about 10 minutes earlier. After another 20 minutes with no ride, I canceled and ordered a Lyft. The shuttle finally arrived at the same time as my Lyft. Patricia was also passive-aggressive and dismissive on the phone. Also, Tustin Toyota already knew my truck needed a recall completed. I had rescheduled this appointment twice, with the recall specifically noted. And they still had no parts available for the recall. In my opinion customers shouldn't have to research Toyota's policies and challenge their service advisor just to receive the services they're entitled to. The inaccurate information, poor communication, and lack of accountability made this an extremely disappointing experience.

    SmartMotors

    SmartMotors

    (218 reviews)

    I came here to look at their selection of cars, and let me just say that Allison made this whole…read morecar buying process so quick, easy, painless, and less stressful then I thought it was going to be. Allison was so patient with me, and she really worked with me so I could leave with a car that I really wanted! She let me test drive pretty much any car I wanted, and let me drive it around for pretty much however long I needed too, and when it came time for me to find car insurance, she even took the time to look around and even got some quotes for me which was so cool of her to do! Another awesome thing she did, is when I didn't have the full amount for the down payment, she worked with me so I could pay it off before my first car payment, and still got to leave that day with the car! If you're looking for a new car I HIGHLY recommend this place, and if you do go, make sure to find or ask for Allison because she will do whatever she has to do to make sure that you have a good time, answer any questions you may have, and most importantly leave with a car that you love! Even after buying a car, Allison makes sure that you know she is only a phone call away! Im so grateful for all your help Allison, I don't think words could describe how thankful I am for all that you did for me!

    After looking around at a few big dealerships, I decided to check out DriveSmart since I have…read moredriven past them almost everyday for the last 5 years... and they did not disappoint! Brian immediately came out and greeted me. One car caught my eye. I went for a quick test-drive and I was hooked. The price was right, the car was right, and I felt so much more comfortable with Brian than those other huge dealerships. I've had the car a couple weeks now and I can honestly say this was the best decision I've made when buying a car.

    Top Cars - car_dealers - Updated October 2026

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