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    SmartMotors

    4.6 (218 reviews)

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    Reviews With Photos

    Francine L.

    Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

    2013 Toyota Yaris LE, 93K miles
    Arthur M.

    We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

    Savannah B.

    My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

    Jeris T.

    OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

    Cecilia O.

    i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

    Date of purchase
    Miguel G.

    **UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

    Brian
    April M.

    Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

    Suv car

    The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

    Roger G.

    Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

    Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

    Brian and two happy customers
    Jessica T.

    Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

    Late Valentine's gift
    Katelyn I.

    We were super anxious to be shopping at a dealership for the first time but all our worries were washed away after having Allison as our guide. She answered all of our questions (no matter how ridiculous) with patience and was clear on everything! For her, it wasn't about the sale, but about making sure our little family was taken care of while shopping for our dream car. The whole process was painless and we were walked through every detail. Nothing was rushed and not once did we feel pressured to commit or sign anything. We are so happy with our new family car and the great service this dealership provided.

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    Taylor of DriveSmart Motors was easy to work with and responsive. No problems at all.

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    Ask the Community - SmartMotors

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    B&J Car Company - Pinoy fun

    B&J Car Company

    (53 reviews)

    First let me say that I'm a discerning buyer. I have scoured the Internet looking for places to buy…read morea used vehicle for my son. I had a friend recommend B and J's automotive to me and I thought I would give them a chance-it's odd that my first real job was at B&J's burgers in San Dimas. First, I have to say that there was no pressure that you would normally find in small lots or even large dealerships. The cars are priced well; it appears that the B&J owners make sure that their employees are honest and care about the people coming through the doors. I worked in professional sales for 10 plus years before I became a professor. I can tell when people are genuine and when they're not, and these people are genuine. I was looking for a car to meet my son's needs, and I found a nice 2013 Toyota Corolla. It was in very good shape for being that old. Yes, you're going to find little scrapes here and there and possibly little minor defects but unless you go back in time and bring that car with you, you're not going to find something as clean as this one. This is an honest dealership. There are no hidden markups, no added tinted windows or security devices that you see in many other dealerships. Many dealerships will offer a price that seems enticing, however they have many add-ons like an upgraded stereo, upgraded wheels, upgraded tinted windows, upgraded sound system, upgraded security system and so on. NOT HERE. There is only one person that you need to ask for and that is Brian Ponce. He is the quintessential salesperson, and I'm 61 and I know salespeople that are good because he listens and he doesn't try to talk over you and tries to oversell. When you go there ask for him if you do not, you'll be doing yourself a disservice this is not to say that the other employees are poor workers, because I didn't meet them, but my experience with him was so intense that I can't imagine doing business with anybody else. It is a small dealership and usually I don't even go to these places. Again, because I was recommended by a friend, I did so. The car's outstanding I already had my mechanic check it out and of course there are a few minor things to do to it but nothing major the engine was great, the brakes are great the transmission's great the interior is great and again you can't expect everything to be perfect because it's thirteen years old. I am not a professional Yelper; I'm a normal person who tells it the way it is. Make an appointment with him and be on time and he respects that. I respect that someone values my time and is ready for me. I know there's a lot of unscrupulous people out there, but this place is not one of them. I'm going to send you a picture and you can see me in the picture. I'm a teacher, I don't have a lot of money to spend, and I believe in value and honesty, and this is where you'll find it. I hope you have an opportunity to speak with Brian and find a car that you like but to be honest I mean you have taxes and fees on top of everything you see and that's not the salesperson's fault, that's the state of California's fault. No matter where you go, you're still going to have to pay those same taxes so why not go to a place that will treat you justly, and with respect.

    This car resales company is solid. No hidden fees, no markup, no dealer adds. What they advertise…read moreis the price. Quick fair negotiations. In and out in an hour. No dragged out multi-layer sales process. Car was clean and have had for 3 months and I am super pleased. Highly recommend for upfront and very transparent sales process for a used car.

    California Motors Direct - Santa Ana - Happy Customer!

    California Motors Direct - Santa Ana

    (1.3k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I found the car I wanted. I talked to them on Friday and told them that I'm going to go to the bank…read morethe next day Saturday morning in July 25th, and be over to purchase the car. As the teller is getting my cashiers check ready, I get a call from the dealership saying there's people looking and test driving the car that I told them I'm going to purchase. So now I'm stressed like are they going to sell the car to someone else even though I have been very communicative in my intentions and actions. I had even asked if I can go earlier than my appointment time, what if I went later would they have sold it if that person wanted it?! So I got to the dealership, and had to wait as that person was test driving the car. Apparently another salesperson went to show the other party the car. They need to work on their communication with each other, or set up a system to let each other know "hey this car is about to be sold, buyers on the way from the bank. Coming soon" blah blah blah. Not a good look for ya'll. Sloppy customer service. Another thing I was annoyed of. I found some flaws with the car. They told me to come back next Saturday. I told them I wanted an appointment. The guy said he put it in his phone. I show up next Saturday, wait an effing hour. Finally I asked how much longer, so I can know if I can get picked up and come back later. They said oh the mechanic just got in. Finally Someone looked at it, but the rear head rests they were suppose to order when I purchased the vehicle were nowhere to be found. So I spoke to a manager who told me to come again next Saturday, but i got call from one of the service guys who "made an appointment" for me the following Saturday. I show up, the manager why like why didn't you come the Saturday that I told you. Told him because your mechanic called and said to come today. The mechanic wasn't even there, so I spoke to another master mechanic. He was great helpful, promised he saw the guy put in the order for the rear headrest. But I had to go back another day, and that he would fix the other issue. Went back, I got my headrest, but didn't get the issue fixed. It wasn't a big deal so I sad it's okay I'll figure it out myself. So again they need to work on their communication between managers and the service department about my appointment. They also didn't even schedule some appointments when they told me they would, so when I showed up they ask do you have an appt? And one of the times I showed up, and already waited an hour, I asked if I didn't say anything how long would I just be sitting here like a dumbass. Soo effing annoyed. I'm a very patient person, until I'm not. I was just going to let it go. But I decided to write a review after my recent communication with the dealership, so other people don't experience what I did and be more careful and not as trusting as me. Fast forward almost 2 months after I purchased the car, my car completely dies and would not turn on. No headlights, no dashboard lights, no nothing!!! I had purchased the car at 48,000 miles, and it was maintained well according to carfax, so yes I did opt out the extended warranty. But also didn't think a car I purchase from a used car dealership with such low miles would die after less than 2 months of driving it. They just said unfortunately because I opted out of extended warranty and drove it more than 1000 miles already there's nothing they can do for me, because they have mechanics that fix up the car to be ready for sale, but not mechanics for people to bring back the car -__- I just want others to beware. Go to a better reputable car dealership. I should have listened to the reviews.

    Generation 1 Motors - The beauty that I purchased

    Generation 1 Motors

    (8 reviews)

    Yes this review is being made 1 year later. I went on their website and I was interested in a bmw…read morethey had for sale. I entered all my information and a while later gus called me asked me how much I had for down payment, I told him I was willing to put $6,000 down he says ok I'll call you back let me check and see if I can pre approve you. He calls back says look I have a way better car for sale also a bmw. I loved the car it was really nice and clean. So I drive all the way there. And the car isn't even there. So I still end up doing all the paper work gave $6,000 down for a car that I only have seen pictures of. I know stupid me... They gave me a loaner car I had for a couple days finally the bmw was ready for me to come pick up. First couple days everything was ok then I noticed a lot of smoke coming from tail pipes. I took to bmw in Murrieta they informed me yeah we recommend a whole new motor. $35,000. Never going to happen so I contact Gus he's like bring it back we will take care of it for you.. I get there and Gus has me talk to another guy who was not even trying to make it right with me I basically had to tell him I would pay half of the cost to fix this car I just got. For $6,000 down. He finally agrees they keep the car supposedly took it to be fixed I highly doubt it.. cause car still had smoke coming out tail pipe. And check engine light came on driving back from picking it up here we are now a year later and the car has giving me nothing but problems. I think they knew what they were doing and passed the shitty bmw onto me instead of letting me get the one I originally was inquiring about

    Amazing service Sergio de la Cruz finance manager help me out real friendly patient he really…read morelooked out thank you man. I bought a 2008 scion.

    SmartMotors - carbuyers - Updated September 2026

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