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    SmartMotors

    4.6 (218 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - SmartMotors

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    Reviews With Photos

    Francine L.

    Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

    2013 Toyota Yaris LE, 93K miles
    Arthur M.

    We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

    Savannah B.

    My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

    Jeris T.

    OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

    Cecilia O.

    i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

    Date of purchase
    Miguel G.

    **UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

    Brian
    April M.

    Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

    Suv car

    The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

    Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

    Roger G.

    Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

    Brian and two happy customers
    Jessica T.

    Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

    Late Valentine's gift
    Katelyn I.

    We were super anxious to be shopping at a dealership for the first time but all our worries were washed away after having Allison as our guide. She answered all of our questions (no matter how ridiculous) with patience and was clear on everything! For her, it wasn't about the sale, but about making sure our little family was taken care of while shopping for our dream car. The whole process was painless and we were walked through every detail. Nothing was rushed and not once did we feel pressured to commit or sign anything. We are so happy with our new family car and the great service this dealership provided.

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    Taylor of DriveSmart Motors was easy to work with and responsive. No problems at all.

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    Page 1 of 6

    Ask the Community - SmartMotors

    Review Highlights - SmartMotors

    We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered.

    Mentioned in 57 reviews

    Read more highlights

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    California Motors Direct - Santa Ana

    California Motors Direct - Santa Ana

    3.0
    (1.2k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I am writing this review because my experience at this dealership was very disappointing…read more When I walked in, no one greeted me or offered assistance. Since nobody was available to help, I spent some time looking at the vehicles on the lot myself. While doing so, I noticed several issues on multiple cars, including paint overspray, scratches that appeared to have been covered up with touch-up paint, and notes written on the windshields listing problems that still needed to be repaired. As a potential customer, I was surprised to see vehicles being shown for sale before those issues were addressed. It gave me the impression that quality control and customer service are not priorities at this dealership. If you are considering buying a vehicle here, I recommend inspecting it very carefully inside and out before signing any paperwork. Take your time, ask questions, and make sure any concerns are addressed in writing. Based on my visit, I would not feel comfortable purchasing a vehicle from this dealership. Photos of what I observed will be posted soon. appreciate your response, but as a customer, I don't think it's acceptable for a salesperson to bring a vehicle out for a customer to inspect when it already has noticeable issues. To me, that reflects a lack of attention from the departments responsible for preparing vehicles before they are shown to potential buyers. It does not take much effort to notice problems with some of the vehicles on the lot. I've seen cars with dirty interiors, missing plates, and tires that appeared to be low on air pressure. About two months ago, I saw an all-gray Range Rover with black wheels parked in front next to some trucks. Whoever detailed that vehicle did an excellent job--it looked showroom-ready and was the kind of vehicle I would seriously consider purchasing. This leads me to a question: Do the vehicles on the lot get started and inspected regularly? Based on some of the conditions I've observed, it makes me wonder how closely they are being maintained while they are waiting to be sold. As a customer, I expect vehicles to be presented in clean, properly maintained condition, and I hope these concerns can be addressed. I would advise everyone to read there 1 star reviews. Because those be the situations where people lose money time and vehicles that are not ready to be sold . And also all these add on fees : when purchasing a vehicle from here please demand from these managers that you would like copies and breakdowns for what they are trying to charge you for .

    Generation 1 Motors

    Generation 1 Motors

    2.5
    (8 reviews)

    Amazing service Sergio de la Cruz finance manager help me out real friendly patient he really…read morelooked out thank you man. I bought a 2008 scion.

    Yes this review is being made 1 year later. I went on their website and I was interested in a bmw…read morethey had for sale. I entered all my information and a while later gus called me asked me how much I had for down payment, I told him I was willing to put $6,000 down he says ok I'll call you back let me check and see if I can pre approve you. He calls back says look I have a way better car for sale also a bmw. I loved the car it was really nice and clean. So I drive all the way there. And the car isn't even there. So I still end up doing all the paper work gave $6,000 down for a car that I only have seen pictures of. I know stupid me... They gave me a loaner car I had for a couple days finally the bmw was ready for me to come pick up. First couple days everything was ok then I noticed a lot of smoke coming from tail pipes. I took to bmw in Murrieta they informed me yeah we recommend a whole new motor. $35,000. Never going to happen so I contact Gus he's like bring it back we will take care of it for you.. I get there and Gus has me talk to another guy who was not even trying to make it right with me I basically had to tell him I would pay half of the cost to fix this car I just got. For $6,000 down. He finally agrees they keep the car supposedly took it to be fixed I highly doubt it.. cause car still had smoke coming out tail pipe. And check engine light came on driving back from picking it up here we are now a year later and the car has giving me nothing but problems. I think they knew what they were doing and passed the shitty bmw onto me instead of letting me get the one I originally was inquiring about

    SmartMotors - carbuyers - Updated June 2026

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