5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I would highly recommend if you need any car detailing. I had my headlights restored, they were…read morequick in communicating and friendly. The service was excellent, came to my place to do the job and the technician Ivan did a wonderful job. I am very happy with my restored headlights!

Thanks Juan and Brett for making our experience smooth and (kinda) quick. I mean these things…read morealways take time, and Independence Day weekend is a busy time for these places. No hidden packages, no fuss--in and out the door, got my new car and I'm good to go.

Very disappointing experience -- especially after having a great experience here in 2023…read more I originally leased my 2023 Toyota from this dealership and had a great experience, which is why I was so disappointed by what happened when I recently came back to discuss my end-of-lease options. I was shown a vehicle they had in stock and simply said I didn't like the color and asked if they had one in white or black. The manager came over and repeatedly acted as though my preference about the color was ridiculous. At one point, he literally wrote "COLOR BLIND" on a piece of paper. He also repeatedly brought up my credit score and made it clear that he believed I wouldn't be able to get a better deal anywhere else because I was already with Toyota Financial. I told him multiple times that I was not ready to trade in my vehicle that day and wanted to take some time to figure out my options. Rather than respecting that, he continued pressing me with, "Well, what do you need to figure out?" He then told me that if I didn't take the car that day, I would eventually end up without a car and would have to Uber to work. I was also told that my lease buyout was about $4,000 higher than the amount stated in my lease agreement because of a "certification." That didn't sound right to me, so I decided to step back, review my actual lease paperwork, and get an independent opinion before agreeing to anything. I left feeling pressured, belittled, and honestly pretty shocked by the way I had been spoken to. Then comes the part that really says it all: the very next day, I received a voicemail from the dealership saying they were suddenly able to get the color I had originally asked for. So after being told they didn't have the color I wanted and being pressured to take what was available that day, suddenly the color I wanted could be found. I completely understand that dealerships are businesses and that negotiating is part of buying a car. What I don't appreciate is being pressured, having my credit score repeatedly used against me, being told I would essentially be stranded without a car if I didn't make a decision immediately, and being made to feel ridiculous for having a simple preference about the vehicle I was considering. I had a genuinely positive experience with this dealership in 2023. Unfortunately, this experience completely changed my opinion. I would strongly recommend anyone considering doing business here to know the terms of their lease, get the buyout numbers in writing, and don't let anyone pressure you into making a decision on the spot.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

*** BUYER BEWARE ***…read more *** SHADY BAIT & SWITCH TACTICS *** The price on the website is not the final price even though they say it is on the phone. Once you get into the room to sign the final deal, they add things like "ceramic clear coat" something out of the 70s. I got a very slick and slimy feeling and escaped.

If you are tired of the typical, high-pressure corporate dealership experience, do yourself a favor…read moreand come here. It is incredibly rare to find a business with this much history they've been a family-run Ford dealership since the 1920s, and you can truly feel that legacy the moment you walk through the door. They treat you like a neighbor The entire team is wonderful, honest, and deeply knowledgeable. They take the time to listen, answer questions, and make sure you're taken care of, whether you're buying a new vehicle or getting service done.

I came in here about an inquiry I had about a Mustang. Max Darougar was immediately helpful. He…read moreanswered any questions I had and helped me work out a deal. He went above and beyond by going in on his off day to help me deliver my vehicle to my home. I would definitely recommend coming to this place and speaking to Max

I got my G63 from Carbeeco and this was the fastest processing time I've ever had compared to going…read moreto a standard dealership. I worked with Morris Xu and he gave me a great deal for the car. Morris took great care of me and always kept me updated with the status of my car. He even filled up my gas full tank and changed all 4 of my tires! Love Carbeeco! Best deal I've ever seen in the market. Even the Mercedes dealership salesman couldn't even find me a better price! This is a 2023 with 26,300 miles! Great condition!

Liars. Liars. Liars…read more They don't even deserve this 1 star. Ever since I bought my Sienna here, I've had brake squeaks. I took it back three times, and the last time I took it back, they said they replaced all the pads and rotors but didn't give me a receipt. About two months ago, the manager called me back and tried to guilt trip me into removing the review. He said, "Did we really deserve that one star? We tried everything we could to fix the problem." I told him, "You didn't fix the problem. That's just an excuse. "The reality is you did not fix the problem." He said, "Well, at least give us some credit. We put in new rotors and the pads." I said that was nice but it doesn't fix the problem, and they keep lying over and over. Lies over lies. Yesterday, I took it to have the brakes inspected and get an oil change, and come to find out, the front is at 7 and the back is at 3. I drive about 200 miles a week, so there is no way. They probably never even changed any brakes or rotors at this point since they never gave me a receipt. They lied to me repeatedly. I hate when I am taken out to look like an idiot, and I have the proof from the inspection receipt. I will report this to the Better Business Bureau now.

I am compelled to share this wonderful experience with this amazing Auto Dealership. I've purchased…read moreover 20 vehicles in my lifetime, from Porsche, BMW, Mercedes, VW, Dodge, Fiat, Chevrolet, and Ford from various auto dealerships. My experience at this facility was second to none. What generally takes a gruesome 3-4 hours of haggling a purchase price, only took less than 2 hours to come to a mutual agreement. Keep in mind that I had met with 4 previous auto dealerships before arriving to this facility. The staff was honest, straight forward and courteous. Special thanks to Larry Smith and his amazing Team. John Barrett, your no nonsense approach in working out the purchase agreement was professionalism at its best! I purchased a vehicle for my son, his first, and he was overjoyed. The vehicle underwent a vigorous 131 inspections and I was provided with a detailed report. I must say, I walked away having a peace of mind which isn't always the case after purchasing a vehicle. I work at a law firm and I would tell anyone who is reviewing my review, that this a truly honest review. I come across reviews that are posted by clients that aren't always a true representation of the events that transpired. Rest assured, I wasn't pressured, compensated or asked for a favor to post this review. It is genuine and I am not looking to receive any benefits for this review. Again, special thanks to everyone including the Finance Department at Orange Coast Chrysler Jeep Dodge Ram Fiat. Thank you Mario Bertieri ***** five stars well earned!!

Great selection. My hubby & I purchased a brand new jeep with all the toys from Franco. He took his…read moretime making sure we had everything needed to tow. Franco is the best!

When I first saw the reviews online, I was a little suspicious about how genuine they were. As an…read moreengineer who works at a large e-commerce platform company, I've seen enough online review patterns to recognize when something feels off. Still, I decided to visit anyway since I had nothing to lose. What I experienced only confirmed my concerns. Many of the reviews praising how "kind" and "helpful" the salespeople are simply did not match my experience and felt questionable. The dealership appears to be run by a Middle Eastern family and seems to cater largely to that community. There are Arabic signs throughout the place and many flashy, expensive cars. That in itself is not a problem. As a Hispanic person, I understand that some dealerships focus on particular communities--Mexican dealers may cater to Spanish speakers, and some Chinese dealerships market to new Chinese immigrants. That's simply how business works. However, in my experience the attitude changed drastically once negotiation began. It felt like they were used to dealing with wealthy overseas buyers who don't negotiate much. When I tried to negotiate, the tone became hostile and disrespectful. I was mocked, yelled at, and verbally abused. I also got the strong impression that customers who don't look wealthy--or who are Hispanic, Black, Asian, or otherwise perceived as not fitting their typical buyer profile--may be treated differently. Based on what I experienced and some patterns I noticed in other reviews, the behavior can come across as xenophobic and borderline discriminatory once they assume you might not be able to afford the car. If you still decide to visit, I strongly recommend going alone. Don't bring your girlfriend, wife, parents, or friends unless you're comfortable with the possibility of being insulted in front of them if negotiations don't go their way. Personally, I would suggest looking elsewhere. In today's economy, many used car dealerships are struggling and buyers often have more negotiating power than before. There are plenty of other places where you can get a better deal and be treated with professionalism and respect.

Mo was so patient with us, answered all the questions we had. Helped us to choose the perfect car…read morefor us. Even tho we were her until after they closed, he patiently set up our phones and explained the car to us. Please come by to get your next car!! Thank you Mo and the whole team

I had scheduled an appointment and apparently a few things had been lost in translation,…read morefortunately Kathryn in the Service Department was able to rectify the situation and provided superior customer service! This is the second time I've had Kathryn as my Service Advisor and I appreciate her honesty, tact, and manner! A true pleasure to work with!

I am reposting my review because this dealer reported me, resulting in a shadow ban. That right…read morethere tells you everything you need to know: they are terrified of customers finding out what they do, and they are desperate to keep sweeping their deceptive practices under the rug. But honestly, are we even surprised? This isn't just shady sales tactics; we are talking about serious criminal acts, actively withholding forged documents I'm legally entitled to, and straight-up lying to law enforcement in official investigation statements. Here is a summary of what happened: Aug. 23: I bought a car and signed a finalized Retail Installment Sale Contract (RISC) in person with sales rep Aiden Simmons and finance manager Juan Carlos Ortiz. Sept. 15: opened a letter from the lender, Wells Fargo, and the loan account summary had multiple discrepancies. Upon speaking with the lender, it became evident to us that the dealership forged a signature/printed my name onto documents, dated Aug. 26. This is impossible because I was at school all day in LA and they never told me they were creating a new contract. Also, they put identical signatures on both the buyer and seller lines that look nothing like my actual handwriting. In this document, they inflated the balance, threw on an extra $570.24 in charges, covertly packed in an unwanted warranty, extended the loan term, and shifted my payment due date. Wells Fargo Fraud Risk Management confirmed the visible fakery and opened a formal investigation. When I called management on Sept. 15 to get clarification, Sales Manager Eric Yun claimed I signed in person on Aug. 26, read off fake terms, refused to send me the documents, and hung up on me. Subsequent callbacks were deliberately dropped. Eric, Juan, and Finance Director Gregory Hammann refused written communication, blocked access to audit logs and call recordings, and tried to force unrecorded phone chats to dodge a paper trail. Corporate has not responded. Sept. 17: Wells Fargo sent me the forged RISC, and the Costa Mesa Police launched a criminal investigation. The dealership staff lied to the investigating officer: Eric claimed he had no access to the Aug. 26 RISC (directly contradicting his recorded call), and Juan claimed he emailed it to me (which server logs completely disproved). After police contacted dealership staff, GM Edward Dooner called me, but refused to let me record the conversation, so I told him we will only communicate from now on via email/text. He later emailed trying to brush the whole thing off as a minor "communication issue" involving just a $467 licensing fee, completely ignoring the fact that his team committed literal forgery, identity theft, and loan packing. He offered me a choice between a $467 refund or returning the car, but neither fixes a criminal fraud. Wells Fargo confirmed I can't get off the hook for this fraudulent loan until my lawyer submits a formal certification. I requested Edward to share the documents sent to the lender, signature audit logs and IP transmission metadata for the August 26, 2026 transaction, alongside all internal call audio recordings between management and me. Sept. 18: Edward refused to address the facts or commit to a timeline. Also...isn't it fascinating how this dealership suddenly received a sudden influx of glowing reviews and positive edits on Google right around the exact same week a criminal investigation was opened against them? Especially weird considering that for the past month, they've been getting many complaints from people calling them out as scammers and unprofessional. Even some with similar experiences as mine, check out the reviews on Google.

I want to be fair with this review, so I'm going to lay out exactly what happened and let you…read moredecide for yourself. The Good: Zed runs a no-nonsense operation. No pressure tactics, no surprise fees, fair pricing, and a quick and easy transaction. It's refreshing compared to the typical used car dealer experience, and I genuinely appreciated that. The Bad: I drove off the lot and immediately noticed two warning lights on the dash: charging port fault and airbag. You know how cars flash a few lights on startup and they disappear within seconds? That's what I assumed. Besides, you're spending $50K+ on a car and you don't expect to drive away with these active warnings. I simply trusted Zed on that. Both turned out to be real issues. $1,400 paid to fix it. During my inspection, one of the Falcon Wing doors hesitated when opening. Zed said it was probably the sun, shade, or dust interfering. I took his word for it. It wasn't. $650 quote from Tesla. One week later, a steering rack warning appeared. $4,000 quote. Total damage in week one: over $6,000 on top of the purchase price. My Take: I want to give him the benefit of the doubt and assume he didn't know about these issues. But either way, it's clear these cars aren't being thoroughly inspected before they hit the lot. I'd give 3.5 stars if I could, but $6,000+ in repairs within a week makes 4 stars hard to justify. Would I buy from here again? "Maybe..." But next time I'm bringing my own inspector, spending more time on the test drive, and checking every light, every panel, and every moving part myself. Bottom line: Good dealer. Smooth process. But do NOT skip a thorough pre-purchase inspection. Do NOT assume the car is in good condition because you're having a good experience during your time at the dealership.

The best place to buy a pre-owned Tesla! So happy we found them. They really take care of customers…read moreand rehab the cars. Some dealerships I visited first in Norco and inland empire were selling auction cars without even cleaning them, let alone fixing what's wrong. These guys were honest and their finance rate matched my bank so I just financed there. Great service!

After driving my newly purchased Audi Q5 from Phillips Auto for two weeks I can with confidence…read morerecommend this dealer. From the beginning to the end their staff made the deal smooth and hassle free. Special thanks to Michael Alibrando - General Sales Manager and MJ (Mike) Lumia - Sales Manager for their assistance and promptly answering my questions. Thanks guys, Sam Scott

Phillips Auto is on PCH across the street from Balboa Bay Resort in Newport Beach. Parking is easy…read more The property is clean walking in the jewel box of collector's cars. I was nervous as I arrived alone and every past experience with dealerships has been abrupt & rude and had felt like I got had at some level. The day before, I had consulted with Carmax who offered $1,900 less than the online Kelley Blue Book offer. The week before that, a friend offered to help me sell my Jeep but he tried to get me to sign my title without a date saying that's what all sellers do in advance of selling cars. (Never sign the title until the money has been surrendered to you and the buyer is standing in front of you. I felt betrayed and disappointed by the so-called "friend". I had already contacted a shop owner & friends who only purchase Jeeps. They all wanted to buy my Jeep but times are tough lately & no one was liquid to purchase. I'm telling you all this to let you know how discouraged and roughed up I was feeling by the time I arranged my appoint my for Phillips Auto to see my Jeep. I am spreading the word now that your experience with Phillips will also feel great. You will be greeted in a friendly, professional casual manner. I finally met the affable Andreas (who had been communicating with me about my Jeep I was thinking of selling) and the impressive Bianca who feels like a friend from the start. She is in charge and you feel comfortable and charmed and informed. Both are kind and efficient while appraising my vehicle. Bianca's experienced eye and candor helps the checklist go fast. Their offer price was transparent and fair; very close to my Kelley Blue Book estimate. Bianca is prepared and lets you k is what she is thinking & openly helps you along with understanding the process. I chose to finalize selling my Jeep to Phillips because they gave me a fair offer and did not waste my time. Also, there was no pressure; they gave me the time I needed to call a couple friends' approval to hear their thumb's up. I got free water & a peaceful environment despite other customers & representatives doing business. The showroom is busy but not loud or bustly. Yes, I could have gone privately to sell my Jeep. But I had to get real with myself; I have never sold a vehicle privately before & my Jeep was older & would need time & investment of staging it well to sell it in my own. I did not have the knowledge to do all the trudge work necessary & not the time to meet & haggle with prospective buyers when Phillips has the staff & equipment to pass the Wrangler along to someone who would be just as happy with it as I have been driving it. The paperwork was quick. Phillips will do everything needed. All I did was sign & cancel my car insurance--and that process was not as nice as selling the car, wouldn't you know?! (I certainly felt taken advantage of by my car insurance later that day. That is a different and not as cheerful of a Yelp review & I have been with the same insurance company for 40 years.) Phillips treated me better on our first transaction than my long term insurance agent. Phillips Auto even provided me a complimentary Uber ride home. The wonderful element about Phillips is integrity & decency at this family-owned dealership. My car insurance franchise is also family-owned. Mind boggling with how wonderful I regard Phillips Auto. I'm going to keep referring all whom I care about to do business with Phillips Auto. Bianca is stellar. Please tell her you read this review. She is great people!!