What a sad day to write a 3 star review, knowing this restaurant has so much more potential.
In the tradition of my newfound personal style of my Yelp reviews, I'll start by saying that despite my age, despite having completed my degree, and despite having spent the last few years as a successful corporate businesswoman, I look like I'm about 14 years old. I get carded at PG-13 movies, and restaurants often spend a few extra minutes scrutinizing my ID. I always thought my age would be the deterrent, but thanks to Tony's, I now know that there is far more that you can be discriminated against for.
I don't know her name, and frankly, I was too upset to even ask, but Tony's has a MUCH older white woman working at the front desk as a hostess. Apparently, her job description is as follows:
When you see a young couple approach the front desk, one wearing dress shorts, a dress shirt and dress shoes, other wearing rain-boots, a cardigan, and hair slightly untamed from the storm raging outside, you're supposed to eye them up and down, walk ALL the way from around the host stand just to stare down their appearance, judge their character from being young and not-white, and then despite their reservation, ask them to leave. No apologies. Never mind what their bank accounts look like, or who they are, or where they work, or if one of them happens to be a Yelp Elite whose been waiting 2 years to try this restaurant, 2 years of working to become a young professional who can afford to eat in a restaurant of this caliper. Never mind it all, right? Cause that's just the job.
I'll have you know that this happened to me. And I was humiliated, and enraged. We went home, changed into our finest suits and dresses, pearls and top hats (okay, now I'm just being dramatic), and returned to Tony's with a new reservation an hour later. Upon returning in, the hostess didn't even bat an eyelid. Her head was swooped into finely tuned concentration onto her computer screen. When I said, "Excuse me!" quite abruptly, she shook from her stance, startled. I said, "Get your manager for me. Now." She scurried off to return only a few moments later, mouthing to the gentleman, "He was actually in SHORTS."
Loudly, I interrupted her, "Great! Thank you for filling him in. Now I don't have to!" The hostess' eyes widened, and the manager stiffened, cringing at the thought of an upset, bratty young guest. Directed at the manager, I said, "Will you please honor our reservation and escort us to our table?!" He graciously complied.
After laying into the manager about the unacceptable behavior of his hostess, we received numerous apologies, and were served by 3 gentleman in suits for the remainder of the evening, who I assume to be other managers. We also had a server, and two other non-servers continuously catering to our every need for the rest of the evening. I couldn't be sure if the level of service was to compensate for the god-awful behavior of the hostess, or if this is the every day standard for Tony's. After further observation of other guests' tables, and after catching the managers huddled behind their wall directly looking at our table was conversing into some top secret conversation, I'd have to believe the former.
$200-something later, we signed our bill, and left. The food, pictures provided, was exceptional. It was perfectly prepared, served, and tasty. I had zero complaints regarding the service, other than the intentions behind it, or the food or the cleanliness. Spot on.
But to ruin what could have been a really special evening over preconceived notions and discriminatory behavior is completely unacceptable. In anger, I could have dropped this to a one star review. In mercy, I tell the story exactly as it happened.
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