I have reviewed this store before and unfortunately it has only gotten worse! I am now being told…read morethat they will not let me pick up my prescriptions because the computer is down and they "have no way to sell or even look up a prescription without the system working and they have no idea when it will be back up" This is CVS, a multimillion dollar company, how do you NOT have protocols in place for if the computer stops working? That is unacceptable! These are people's medications, some need them to STAY ALIVE. I highly doubt there is not a downtime procedure in place, they just aren't trained at this location or simply don't want to do it cuz it's a lot of paperwork. The sales associate was completely dismissive and lacked even the slightest bit of compassion. Why work in a healthcare, customer service driven position if you have no desire to help people? Do better.

Staff not friendly or professional. Too many people on staff not working. Will be going to…read moreWalgreens moving forward.

I love my neighborhood Walgreens , so grateful to have everything I need at my fingertips !read more

We have received atrocious service at this location ongoing the last 5 days from a place that we…read morehave been customers at for years. I hope someone with management takes this post seriously as we intend to alert health and regulatory authorities if needed. First the medication was not in stock. ..Then it was in stock, but then insurance would not pay for it (supposedly) ...Then was told to get a new prescription for the generic from the doctor .... Then was told the generic was out of stock .....THEN was told the original medication WILL be covered w/ insurance. It will be ready Monday for pickup. .......THEN go to pick up and it is EXPIRED. Surely, distributing customers expired medication is not part of the Walgreens customer satisfaction criteria. We are appalled at the lack of customer prioritization, care, and safety with this location.

This place is a great pharmacy. They always have my medicine ready when I arrive, and have gone out…read moreof their way to find me discounts on more than one occasion. They are very professional.

From the owner: Compounding and DME Durable medical equipment Use our…read moreExpress refills via our website. Accepts insurance.

Rude, phamacists decide how many pills he will dispense, no matter how many pills were written for,…read moreand then charge me and the insurance company as though the entire RXhad been filled This is a particular problem with a scheduled drug like Tylenol 3. It's despicable to treat cancer patients like this. Even when we needed antibiotics stat...it took them 4 days to get them in....I could go on and on. but I figure it won't be posted anyway.

Derrick Is awesome, all business!…read moreHe helped us find what we needed He was very polite A good man

They need a better system for the pharmacy line. Both in store and drive-through. It takes 10…read moreminutes per person pretty much. CVS literally takes less than five minutes. After a long commute and picking up my medication, I never want to sit in a line for 30 minutes for two prescriptions. I'm only making this review for awareness because when I got up to the window, it took over 10 minutes to get my prescriptions when I got a text and phone call that they were ready two days prior. This location either needs more staff or better organization.

ABSOLUTELY PATHETIC:: Broadway responded to my initial…read morereview left on Google reviews and even called me trying to convince me the money they STOLE was for a "CoPay" which is a Complete and Total LIE. 1. On the phone, they tried to convince me that since they do not get any money from the state or insurance for the program I am on that the Pharmacy Itself charges as $5 FEE and then IN return gives it to charities. So the $5 is NOT A COPAY because it is Not being requested by any insurance company or the state program that I am on. The $5 is Solely being requested by Broadway Pharmacy itself and no other entity. SO QUITE LYING to your customers trying to call it a copay of any sort. This again just shows how pathetic you are and trying to lie to cover your backside. $5 may not seem like a lot to most everyone but to me it is. I do not have a job due to my health. Live with a mom who is on social security/limited funds etc and we have to watch Every penny we spend. So being charged $5 and being told (after verifying with the state and my local case worker that my plan Has Zero CoPays At All) is Infuriating. And IF you charge a Fee that is not being charged by the insurance or covering program it it also against the the law. I may just press charges to bring about a review of all your records and see just how many people you are actually committing this offense against. In our phone conversation the pharmacist tried to convince me the charge was because they do not get money from the state for me to be able to pick up my medicine there. So instead the pharmacy on their Own Accord Charges a $5 FEE that they Just Call a copay but the pharmacy donates that money to a charity. If I had an extra $5 I should be the one choosing where it is spent. I will Absolutely be reporting you to the Better Business Bureau. You are a Sad, Pathetic person and got caught literally Stealing from your customers and no matter how you try to lie and make it sound excusable you can't. My body may be failing me but my mind is fully intact and understands complete LIES when being told. If you are so upset about not making any money by offering the state program THEN Remove your pharmacy from being a participating provider. UNETHICAL PRACTICES. I found this pharmacy as it was on an approved list thru the State Program I use that provides my medication free They had issues figuring out how to work with the state causing my meds to end up a week late. The BIGGEST ISSUE is that they charged me twice for my medicine when I knew they shouldn't be I literally HAD to have it. After contacting my case worker, it was verified that the pharmacy was Not supposed to be charging me. The 3rd time I went in they tried charging me again, I advised them of what my caseworker said and that if they had a question to either call him or the state program to verify it. The cashier tried getting a hold of the pharmacist and was unable to so therefore gave me my meds for free as they should have to begin with. At that point I called my caseworker once again and advise that I just wanted a new pharmacy as these people seem to be very shady. I would absolutely not recommend going to this place and if you do I would make sure if you're on any type of assisted program that they are not even charging you $5 because depending on the program they may be charging you money and basically stealing it from you if you're not supposed to be paying at all. Shame on you Broadway pharmacy.

I have been getting meds here for a while. The pharmacist, Abby, is just awesome. I mean a real…read moredyed in the wool, knowledgeable, pharmacist who does compounding. She is not a CVS/Walgreen's drone who moves pills from the big bottles to the little bottles and calls themselves a pharmacist..... I cannot say enough good things about them!!!!!!!

Refused to fill a medication order from a licensed physician for a common schedule IV medication…read moreand without a clear explanation of decision. Pharmacist also declined offer to speak directly to my primary care physician regarding potential concerns and/or need for clarification regarding medication order. As a nurse with 20 years experience, I can't say I've seen anything like it. When did pharmacists start practicing medicine?

Great Compound Pharmacy and for other prescription drugs. Such friendly and helpful people!!read more

I have nothing but exceptional things to say about Scripx. I have only been using them for a few…read moremonths but have had the most amazing experience. The prescription I have been taking for the past 9 years can carry some unwanted stigma. I have always been tretaed very poorly by the big box pharmacies, Walgreens, CVS, etc. I also travel for work and if I need to fill early they make you jump through hoops, if they even consider it at all. Since using Scripx, my experience has changed drmatically. The pharmacist Simer and Ryan are so kind, helpful, and respectful. I reccomend them to anyone considering using mail order.

Great customer service and super fast deliveries placed and order this morning around 10am and it…read morewas on my doorstep 2 hours later.

Asked to have our prescriptions filled here because it is a 24 hour CVS, the pharmacist is rude and…read moreabsolutely unhelpful. We try to show all healthcare providers grace as we understand most are overworked and underpaid, but just a heads up--you won't get more than less than the bare minimum here.

HORRIBLE SERVICE. Could not find a cashier for the " self checkout". Such a long wait for…read more prescriptions as well.