Walgreens pharmacy in garland is the best pharmacy in the world you always get ur medicine on time…read moreand great customer service

The service at this particular Walgreens pharmacy is absolutely ABYSMAL. That goes for phone calls…read moreas well as in person. The wait times are completely absurd. This is also one of those places where the workers are really terrible at acknowledging that they know you're there & waiting & assuring you they'll be with you as soon as they can. They just avoid eye contact completely until you're the next one at the window or register...and maybe not even then. Absolutely horrible customer service skills. The ONLY reason I go here is because they seem to be the only pharmacy around who can get the meds I need during a nationwide shortage. Come to think of it they probably always have some in stock because everyone else hates coming here. As soon as the shortage is over, I'm out!

I had a very ill daughter and a valid prescription. I asked Walgreens to verify if her BCBS…read moreinsurance was accepted. The counter person told me that they did not have the time or capability to verify. I was told to call her insurance toll free member to confirm coverage, Once I verified, I could fill the prescription at this location. I had to return home to make the call. After waiting on hold for 35 minutes, I was able to verify coverage. They transferred her prescription to Walgreens and I was able to pick up her three medications just 15 minutes before closing time. BCBS informed me that the Walgreens counter person had the ability to verify insurance coverage in seconds. Instead, I had to deal with another millennial who gleefully outlined in excruciating detail why he could not help me directly. In the time he told me no he could have simply verified BCBS insurance coverage. The pharmacist on duty noticed but simply ignored the lack of customer service. When you have a sick child, you need professionals who care. This Walgreens location could not have cared less. God bless America,

No one to speak to on their 800 number. Holding time is 15 minutes. Need to cancel vaccine…read moreappointment at 11am today. Guess I'll be a "no show".

The drive thru associates are the rudest! They talk to you like you are the problem when you are…read morejust there and ONLY there to pick up your RX. When you get the text that your RX are ready, it is a hit or miss that they are actually ready!

​ free digital passport photo is a scam . Went and had passport photo taken and paid for the two…read moreprinted US passport size photos. Put an email address to receive the digital copy and when I opened that copy it was the full length photo not the cropped version ready to be submitted for online passport renewal . Went back to the store and I was told to get the cropped version it was $6 and I would put it on a USB stick . But the in-store advertisement shows to small passport photos and gree digital copy. I don't see how they can advertise that when they send you is a copy of the original almost full body length photo and not the one that has been cropped for passport use. ​

Flonase is locked because too much theft in this area. No store employees visible. Waited…read morepatiently in long Pharmacy line to request opening the locked box containing Flonase. The Pharmacist, Eddie, said he has no control over items in the isles. Eddie paged for assistance. Wait, wait, wait. Again ask Eddie for assistance. He again paged for assistance. Wait. Finally, Damion showed up, unlocked the case, and I got my product Asked Damion why it took so long. His response, "Just him working the store. He was busy with another customer." Too much brain damage trying to shop at this CVS location. I choose never to come back.

Just quit saying my name in question format when I type I. My phone number. I do t need everyone in…read moreline to know my name. Or for the cashier to for that matter. I just ignore them when they do this. Good variety, good pharmacy. Oh the pharmacy tech can quit saying."your prescription is really expensive. Are you sure you want it?" What? Do I look poor? Are you afraid I am spending too much? Lol. Stop it already kid!

Not even 1 star. It's amazing how slow and unintelligent this staff is. Went to pick up a…read moreprescription using goodrx. Dumb pharma tech went to even dumber pharmacist and said the coupon wouldn't work because it was for a generic off the generic?! Are you completely stupid?! Called customer service for cvs and I was right. Will never ever come here again. Your Team And Company Sucks If I could give zero stars I would.

This pharmacy has the rudest pharmacists I have ever encountered. I took my 85 (on a walker) year…read moreold friend to get a Covid booster. We tried to make an appointment online but system was down. Sign at pharmacy clearly states "Walkins Welcome!". There was not one other customer there. There were 3 pharmacists there. They would not give her the booster because they had 'limited supply'. Very rude dismissive and disrespectful attitudes. They gave me a 1-800 number to call to make an appointment in the future. Keep in mind, not one other customer was there. We then went to Tom Thumb and though they had a line, they were super friendly and accommodating. Will never return to that CVS for any reason.

Worst pharmacy staff on planet earth…read more I don't care what time of day you come here they will make you wait, even if they have called to tell you multiple times its ready. When they finally get to you, they will typically have screwed something up. Every employee looks depressed, unhappy, and are normally pretty rude. Imagine a filthy gas station in a horror movie, the guy with no teeth would be an improvement over these rude pharmacy techs. Just drive a little further to any other location.

The main store staff are amazing! Everyone is always polite and helpful, day or night. Checkout is…read morealways fast, and I can always find what I need quickly. This is my favorite Walgreens location, mainly due to the great employees and management.

Texas Star Pharmacy off of West Parker Rd is very nice. They have great service at really good…read moreprices. I'm very impressed with everyone who I've been in contact with and I recommend them. They have changed their name, but not their service! Thank you I'll be back. Kathy Knight

RUN! Looks like they changed there name to a different TX name. I stopped by this place yesterday…read morefor a compound gel and they couldn't give me a price at first. Finally they said $85 and it would take 3-4 days. I went down the street to Abram's in Plano (compound on site) and 15'minutes later they sold and gave me the compound for $38.

My late night ( past midnight) runs to my local Walgreens are always very interesting! First rule…read moreof thumb/always and I repeat ALWAYS make a list and then stick to the list .. no matter how many amazing items are on sale or that "bogo" sticker . The lovely LT-( at the front counter) that works the late night shift always greets me like a college kid coming back home for a surprise visit !! The store is very clean and well organized.. and I always find some items not on the list !! So just come on in and tell LT ( the guy with the purple hair ) said hello !!!

Went in to get a birthday card. Guess what - their greeting card section has been downsized to…read moreabout nothing! Well that's discouraging! Thought the remodel was going to make the store better - nope! And the floors look horrendous!

There is ALWAYS an issue. This is the THIRD time a prescription has been called for my sick…read morechildren and they fail to notify that they don't have it UNTIL I am there to pick up OR they attempt to call the dr for a different prescription once I arrive to pick up and it's after hours so the dr isn't available. This is unacceptable!!! Now I have a child that will go THREE DAYS without needed prescription until the office is back open!!! Sorriest customer service ever!!!!

The majority of the staff can't speak, good English or understand it, I consistently have brand…read morename prescriptions that my doctor has put on file yet they asked me questions every time, they no longer answer the phone. You can leave the pharmacy in a message and they will call you back. And although I have a credit card in the app, they can't access it, dumber than dumb.