If I would've written this review a year ago, they would've gotten five stars, but their service has continued to go downhill. They do not answer their phone and they do not return calls nor do they return text messages. I tried to get a hold of them for a week to ask a question about my prescription and no one ever called me back. Somebody finally emailed me and basically made excuses that they were overwhelmed. Just get a phone service! Pay someone to take phone calls! It's not that difficult people! You guys need to get it together over there! I'm definitely changing compound pharmacies! read more

I cannot get anyone to answer the phone. I've been trying to reach someone to speak with about my prescription for two days.

I had to switch my babies medication from Maxxor pharmacy to Sands Rx pharmacy. For a year I've never had an issue with the other pharmacy and their customer support or delivery time. Sands Rx has rude customer support. They say medications now have 3 day delivery but it's been a week since the Rx was called in and it has still not arrived. read more

Extremely Disappointing Experience - Prescription Lost, No Accountability We had an extremely disappointing experience with this pharmacy. I brought my wife's prescription to the Wylie location, where I was assured that it would be faxed to McKinney for fulfillment. After waiting five days with no update--while my wife needed her pain medication--we called to check the status. To our shock, the staff told us they had no idea what happened to the prescription. When I asked for help, the person I spoke with was not only unhelpful but also rude, showing no care or responsibility for the situation or our distress. read more

I have been using this pharmacy for a few months. They deliver my medication(huge win!) and are friendly and helpful any time I call, which I rarely need to do. read more

I am so thankful for SandsRx Pharmacy and their dedication to provide the best care for their customers. One of their pharmacists, Mahdi went above and beyond to help my husband and I when I needed one my prescriptions filled. He not only ensured that we got the medication in time, but he took the time to provide us education, get to know us, and gave us encouraging words during such a stressful time for us. I am forever grateful for Mahdi and this pharmacy. I recommend this pharmacy if you are looking excellent service. read more

Great delivery and responsive to questions I had. I love supporting local business that gives back to the community it serves!!

I've worked with Sands 2x now - they are highly responsive, organized and methodical. Not to mention how fast prescriptions arrive at my door. I can't imagine tackling the complications of science-based family planning without Sands, truly thank you so much! read more

They always short you in their compounding pharmacy. What should be a 4 week supply is really only 3 weeks and maybe 1/3 of the 4th week. But at $80 per injection, they are shorting me about $60. Happens every time. read more

This pharmacy is just amazing! Very timely and helpful and their overnight shipping (I live out of state) is so convenient! My Dr.'s office tried using an in state pharmacy for a lower price on my medication, but with their shipping cost there was no difference, and their customer service was atrocious! Will never try that again, even if they promise a lower price. Customer service goes a long way and I would much rather pay a company that is prompt and helpful than a place that can't deliver the same. read more

I don't recommend any black women to work at the ga location the PIC there is bat shit crazy. Her husband brought a gun my second week of working there & tried to get me to touch it & also hide it in the area I was working mind you I don't know these ppl yet. As time goes on the PIC tries to confide in me that she is cheating on her husband with his brother & when I told her I no longer want to listen she began to make it seem like I was a issue to work with. Also trying to reach out to management will get you know where spoke to mahdi who basically told me to suck it up just because of how much they paid me wouldn't recommend this job to a dog as long as the PIC they have in charge there is still working read more

Tessa Mccall Running smoothly? Hmmm two prescriptions have been messed up in a two month time period leaving the patient without medication for 3 days. We wont even talk about the overcharging which was admitted in a conference phone call to patient and insurance company. Still waiting on the credit for that. I believe in honesty and taking accountability when mistakes happen. I was told this morning that the prescription would be placed in an escalated status and here patient sits with missed morning dose and no prescription yet and 5:13 pm. The pharmacy was called at opening time 9:00 am 8 hours ago !!! read more

This pharmacy is truly exceptional. They consistently demonstrate remarkable efficiency, exceptional responsiveness, and unwavering professionalism. Moreover, their extensive assortment of products is unparalleled, making them the go-to destination for all your pharmaceutical needs. read more

Don't do business with this business. They make promises but don't deliver. They made me wait two months for an insurance claim form but still didn't do it right, so either they don't know how to fill out an insurance claim form or they like to play 'mind games' with their own customers. read more

This place is my favorite pharmacy! The cleanliness of this place is noticeable right when you walk in. It's also very nicely decorated with supplements and support pills that i had no idea what they do since i'm not in the medical field. I do not have insurance so they give big discounts! they also do delivery for free but takes 1-2 days. I went to the pharmacy because i wanted my meds on the same day! for my refills, i will be using the delivery! read more

SandsRx Pharmacy - Pharmacy Near Me - Wylie, Texas

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The owners and management are super nice and full of great information. You have your specialty pharmacy and natural herbs and remedies all under one roof. Moving all my medications to this location as they are so much friendlier than my local Walgreens and CVS. read more

Alaina is the best! The customer service that she delivered, along with her colleagues, is purely top of the line. Alaina & the team at Sands eased my stresses. I've worked with many other fertility pharmacies across the USA, and Sands has my business forever. Thank you so much Alaina and team!!! XO Lauren (egg freezing patient) read more

I had a difficult time reaching this pharmacy. I was on hold the first time on Monday (right after the dr visit) for 8 minutes and today, Saturday, for 15 minutes. I had a vm message on Tuesday to call (with no information), so I did. I waited 7 minutes that time. I was told that they were waiting on my ins to respond, so I continued to wait for my meds. Today is Saturday, and they are still waiting for my ins to respond. I have an established account at Walgreens and have asked the dr to use them. This is ridiculous that I have waited all week for meds that I should have received by Tuesday. I know Sands Rx is a specialized pharmacy, but I will not be using them. read more

When struggling with infertility, it's not always easy figuring out best options. My clinic recommended SandsRX and they have been a dream. Ive had to do several rounds of infertility treatments and their pharmacy has always delivered my medicine in a timely manner. They are also super understanding and patient on the phone. Highly recommend these guys!! read more

Was so worried when I got an email from the courier service that said they don't deliver on weekends. Sandsrx somehow ensured they would deliver to me Saturday and I am so appreciative. Fertility treatments are so stressful and time sensitive and the last thing you want is something else to worry about. At least I know I can trust sandsrx and don't have to ever worry again for another prescription. read more

I've used Sands Rx for the previous couple of years and Julie specifically for regular orders of Scientific Process supplements. No only does Julie maintain inventory of the products, but she contacts me when my supply is down, alerts me to special offers, and has them ready for pickup. She's good! read more

This pharmacy is simply awesome! They have the best prices that I have been able to find for my fertility medications and they make the process of ordering so easy and fast. Many women going through this experience know how difficult it can be so one thing made easy is greatly appreciated!! read more

These guys are awesome. Cashier was super helpful, knowledgeable and friendly. The pharmacy manager...... was so helpful and friendly. I had a prescription that they had to actually make and i brought it in late. I explained to the the pharmacy manger the situation and he assured me they could get it done, even if they had to stay a little late. They went above and beyond and I am much appreciative. Thank you guys!!! read more

For both regular pharmacy needs and more holistic medical needs like homeopathic remedies, Sands Rx is by far the most complete solution anywhere in Dallas / Fort Worth. I want to extend a special compliment to Julie Martin on their sales team. Great job Sands Rx! read more

I've been going through IVF most of the year and have had the pleasure of purchasing from SandsRx for medications. The IVF process as a whole can be horribly unpredictable, financially and emotionally draining. During this process I have found SandsRx to be amazing! The customer service and friendliness of the staff is something you don't see much of these days. Amber & Nabil went above and beyond each and every time. I kid you not, I actually enjoyed calling in and picking up meds as these are some of nicest people you will meet. They double check everything before providing it as the orders can be complicated. The products were great and staff always ensured the essentials accompanied the products. I also love that they took it upon themselves to seek out the best prices and programs so I the consumer could have the best price. I did shop around during the first round and could not find any place that could beat the price. By the second round I didn't even bother looking around because they made the stressful part of having this or that med whenever I needed it such a breeze. It was so easy to end up with exactly what I needed rather than purchase it all and have left overs. For both rounds all I had left was the extra meds left in the Follistim cartridge or additional progesterone from the 10ml bottle. It was great to be able to purchase efficiently rather than having to buy the whole lump sum of meds and being out the money if the cycle were cancelled. Again, I cannot tell you enough how much easier they made this stressful journey, it felt they were right beside me helping me with whatever I needed along the way! read more