ABSOLUTELY PATHETIC:: Broadway responded to my initial…read morereview left on Google reviews and even called me trying to convince me the money they STOLE was for a "CoPay" which is a Complete and Total LIE. 1. On the phone, they tried to convince me that since they do not get any money from the state or insurance for the program I am on that the Pharmacy Itself charges as $5 FEE and then IN return gives it to charities. So the $5 is NOT A COPAY because it is Not being requested by any insurance company or the state program that I am on. The $5 is Solely being requested by Broadway Pharmacy itself and no other entity. SO QUITE LYING to your customers trying to call it a copay of any sort. This again just shows how pathetic you are and trying to lie to cover your backside. $5 may not seem like a lot to most everyone but to me it is. I do not have a job due to my health. Live with a mom who is on social security/limited funds etc and we have to watch Every penny we spend. So being charged $5 and being told (after verifying with the state and my local case worker that my plan Has Zero CoPays At All) is Infuriating. And IF you charge a Fee that is not being charged by the insurance or covering program it it also against the the law. I may just press charges to bring about a review of all your records and see just how many people you are actually committing this offense against. In our phone conversation the pharmacist tried to convince me the charge was because they do not get money from the state for me to be able to pick up my medicine there. So instead the pharmacy on their Own Accord Charges a $5 FEE that they Just Call a copay but the pharmacy donates that money to a charity. If I had an extra $5 I should be the one choosing where it is spent. I will Absolutely be reporting you to the Better Business Bureau. You are a Sad, Pathetic person and got caught literally Stealing from your customers and no matter how you try to lie and make it sound excusable you can't. My body may be failing me but my mind is fully intact and understands complete LIES when being told. If you are so upset about not making any money by offering the state program THEN Remove your pharmacy from being a participating provider. UNETHICAL PRACTICES. I found this pharmacy as it was on an approved list thru the State Program I use that provides my medication free They had issues figuring out how to work with the state causing my meds to end up a week late. The BIGGEST ISSUE is that they charged me twice for my medicine when I knew they shouldn't be I literally HAD to have it. After contacting my case worker, it was verified that the pharmacy was Not supposed to be charging me. The 3rd time I went in they tried charging me again, I advised them of what my caseworker said and that if they had a question to either call him or the state program to verify it. The cashier tried getting a hold of the pharmacist and was unable to so therefore gave me my meds for free as they should have to begin with. At that point I called my caseworker once again and advise that I just wanted a new pharmacy as these people seem to be very shady. I would absolutely not recommend going to this place and if you do I would make sure if you're on any type of assisted program that they are not even charging you $5 because depending on the program they may be charging you money and basically stealing it from you if you're not supposed to be paying at all. Shame on you Broadway pharmacy.

I have been getting meds here for a while. The pharmacist, Abby, is just awesome. I mean a real…read moredyed in the wool, knowledgeable, pharmacist who does compounding. She is not a CVS/Walgreen's drone who moves pills from the big bottles to the little bottles and calls themselves a pharmacist..... I cannot say enough good things about them!!!!!!!

Walgreens pharmacy in garland is the best pharmacy in the world you always get ur medicine on time…read moreand great customer service

The service at this particular Walgreens pharmacy is absolutely ABYSMAL. That goes for phone calls…read moreas well as in person. The wait times are completely absurd. This is also one of those places where the workers are really terrible at acknowledging that they know you're there & waiting & assuring you they'll be with you as soon as they can. They just avoid eye contact completely until you're the next one at the window or register...and maybe not even then. Absolutely horrible customer service skills. The ONLY reason I go here is because they seem to be the only pharmacy around who can get the meds I need during a nationwide shortage. Come to think of it they probably always have some in stock because everyone else hates coming here. As soon as the shortage is over, I'm out!

Excellent service. Friendly & helpful staff. They always inform you about the medication you're…read morebeing prescribed and possible interactions with other medicines. Knowledgeable and caring staff.

I am so grateful to the people at Garland Independent Pharmacy. It's because of you that I was able…read moreto get my whole family vaccinated. Your process was easy and caring. We were all in and out of there (including the after shot wait time) in about 20 minutes. Thank you.

I had a very ill daughter and a valid prescription. I asked Walgreens to verify if her BCBS…read moreinsurance was accepted. The counter person told me that they did not have the time or capability to verify. I was told to call her insurance toll free member to confirm coverage, Once I verified, I could fill the prescription at this location. I had to return home to make the call. After waiting on hold for 35 minutes, I was able to verify coverage. They transferred her prescription to Walgreens and I was able to pick up her three medications just 15 minutes before closing time. BCBS informed me that the Walgreens counter person had the ability to verify insurance coverage in seconds. Instead, I had to deal with another millennial who gleefully outlined in excruciating detail why he could not help me directly. In the time he told me no he could have simply verified BCBS insurance coverage. The pharmacist on duty noticed but simply ignored the lack of customer service. When you have a sick child, you need professionals who care. This Walgreens location could not have cared less. God bless America,

No one to speak to on their 800 number. Holding time is 15 minutes. Need to cancel vaccine…read moreappointment at 11am today. Guess I'll be a "no show".

The drive thru associates are the rudest! They talk to you like you are the problem when you are…read morejust there and ONLY there to pick up your RX. When you get the text that your RX are ready, it is a hit or miss that they are actually ready!

​ free digital passport photo is a scam . Went and had passport photo taken and paid for the two…read moreprinted US passport size photos. Put an email address to receive the digital copy and when I opened that copy it was the full length photo not the cropped version ready to be submitted for online passport renewal . Went back to the store and I was told to get the cropped version it was $6 and I would put it on a USB stick . But the in-store advertisement shows to small passport photos and gree digital copy. I don't see how they can advertise that when they send you is a copy of the original almost full body length photo and not the one that has been cropped for passport use. ​

I've seen the future, and it is 20 cashiers standing around staring at the lines of people checking…read morethemselves out with no human manned registers open.

If you're black, don't waste your time walking in make a pick up order because the moment you walk…read morein we're going to be watched. I wanted some lashes and nails and they were locked up. I spent 30 minutes waiting for someone to come unlock them and I asked an associate twice, the white lady with the Justin Bieber haircut, and square glasses Tells me that she needs to accompany me up to the front after she gives me them. She didn't even walk me all the way up to the register. What's the difference of me taking something from the glass versus anything else that's not in glass be fucking Fr

First time costumer and will definitely be using them from now on. Very friendly. Excellent…read morecostumer service!

I started going to Village Pharmacy almost one year ago. I switched from Walgreens who always had…read moredifficulty keeping my medication in stock. Nisreen is the owner and pharmacist. It is always a pleasure picking up my medications from her. She always takes an interest in my health at each visit and takes time from her busy schedule just to have a nice conversation. In this day and time it is hard to find a pharmacy/pharmacist that even knows who you are and definitely they never take the time to be friendly. I am so happy that I made the change to Village Pharmacy. I highly recommend to anyone that wants to be more than a number. Oh, it shows California with my name but I am a long time resident in the area. Thank you so much Nisreen for be the best pharmacist I have ever met.

Only use the pharmacy here but honestly they never have my prescriptions in stock. It's the same…read moreone every 3 months you'd think they'd stock it after 3 years of me having it. So I was left without last night. And because it wa spit on hold they didn't order it. Will need to remind my doctor not to send my prescriptions to this location.

Idk why they have bad reviews here. I know they are short staffed, but everyone here is really…read morehelpful. I always get service quickly and they seem to work fast. I get is sometimes messy but I honestly think is because short staffed because I do see them cleaning. Great store!

I highly recommend this independent pharmacy. It's a fast and friendly place, where you get the…read moreopportunity to get to know your pharmacist, Alex, by name. My first experience solidified my plan to never go to CVS or another pharmacy again. We were in and out in under 5 minutes--it's like hitting a small lottery when you have a sick toddler in tow, and I love it even more that he's located directly across from our pediatrician's office within the same building (we go to Richardson Pediatrics). I haven't seen a sign for it from the outside, so it's not obvious from the street. It's located inside a one story brown building on the northeast corner of Arapaho and Floyd, along with a lot of pediatrician offices. Once you step foot inside, you'll see clear "pharmacy" signs. You can tell he's working hard to build his business and to make it succeed by offering services like free delivery within a 3 mile range. He also mentioned if I were in a real emergency and needed to get something filled, I can try calling him, too--something you won't get with the larger pharmacies. A&E Community Pharmacy is the place our family will go from now on, and I hope it succeeds.

Love love love this little hidden gem. So conveniently located next to our pediatrician, and the…read morepharmacist (and staff) is friendly and helpful.

This Pharmacy charged me almost double for my compound prescription than another Pharmacy. He said…read morethat was HIS PRICE. The other Pharmacy charged me $140 and he charged me $250 for the same prescription. He would not budge on his price and I am turning him in to the Better Business Bureau. What a RIP OFF and I can not afford to pay that much for one prescription!!!

I am so happy I found this pharmacy. I needed compounded medication for my dogs high blood pressure…read morefilled quickly. It was filled in one day where another pharmacy told me it would take 3 days. The medication was done perfectly. I am so happy I found this pharmacy. Great service and price as well.