Our experience started in June of 2024 when after 2-years of renting trucks from Penske we thought…read moreit would be in our best interest to purchase one. We rent trucks and require a semi-about 4x per month. Here is a vehicle price breakdown for factual affect; The total price=$53,299 (taxes, fees, etc); we gave a deposit of $11,000-$500 (Title fee); which means our principal payment from the lender (we thought was Premier) would be $41,799. And on the BOS from Penske this is the price breakdown. But the contract changed when Penske got LEAF involved without our knowledge or consent. Now LEAF is stating that our contract buyout would be $51,330.72 (because we have made 4 payments.) These are the facts every buyer should be aware of and concerned by. How we got here is outlined below and for those of you say their idiots, or this is your fault-I hear you. This entire scenario has tested me and my husband beyond measure, and we should have walked away after being transferred to 4 people all working for the same company, but we really needed this truck. Now I am just hoping to stop some entrepreneur or excited business owner from ever working with or financing with Penske, Premier Financing or LEAF Capital. From June 20, 2024-July 15th, 2024; we were under the assumption that the financing for the vehicle would be thru Premier Financing who holds the vehicle certificate. This was the entity that requested all our bank documents, insurance information and all the applicable statements needed to finance a truck. We even signed the Vehicle BOS #079612....... on July 10th, 2024. Then for some unrequested reason and without explanation we received an email from LEAF on July 16th, 2024. We did not choose LEAF capital; in fact, we were never consulted or informed there would be a transfer so we (apparently like idiots) assumed the Vehicle BOS from Penske would carry thru to LEAF. LEAF does not have a prepayment penalty clause in their contract, but they do state in section 2 under Payments that the 'Borrower may not prepay any portion of this Agreement. None of this was ever explained to us by anyone at Premier Financing or at LEAF. We signed the BOS and agreement with Premier Financing on 07/10/2024 that has no conditions about a prepayment penalty but now LEAF is saying even if you want to pay if off early you will be subject to the interest of the additional 54-months.

This branch of Penske has it all! The trucks were new, the price was great, the honesty of the…read moreowners and the service was impeccable! We will be going back again for our next out of state move!

We rented a 26 ft. truck with lift gate at $562 total for four days ($140/day and $0.28/mile) with…read moreEnterprise Truck Rental after calling around and comparing prices. None of the other spots had lift gates and a 26 ft. truck at U-Haul was $49.99/day plus $1.18/mile. Lift gate cost $180 more but well worth it for our old joints moving furniture and boxes. Rental was easy and staff were friendly. Will definitely return next time we need to move something heavy and do some major moving.

Do not trust this location. If you rent from them, check the car on the underside of the frame and…read morethe tire health too. If they tell you not to worry about damage that you did not cause, get it in writing. Worst customer service I have ever had with Enterprise is at this location. Learn from me and take a video document the car's shape before leaving the lot. Good luck finding a parking space here. The parking lot is exceptionally crowded with people parking in the driving Also, be prepared to wait. They have a lot of folks working but haven't figured out how to get people out the door quickly.

We worked with Tiffany, and she was fantastic. She was very helpful and responsive every step along…read morethe way. Everything went very smooth.

The review is only for Lucas from the service department where he showed extraordinary dedication…read moreand efforts during one of the moments. I have been coming to the Right Toyota for ~2 years now but decided to write something only because how professional, honest, and nicest human being is. God bless him..

My fiancé and I found ourselves in the market for a used vehicle. Bell Lexus consistently had a…read moregood selection of used vehicles and their prices seemed competitive. We had the pleasure of working with Gary Williams. He was always professional and helpful. He didn't bug or overwhelm us during the process. We came by 4 different times before finding the vehicle we wanted to purchase. Gary was always supportive and easy to work with. During the final paperwork portion we worked with Will Malloy and he also made the process painless. We didn't get pressured into any "add on" packages. He gave us the details and respected our choices. The process from walking in the door to leaving with a car was maybe 2 hours. We were both surprised by and impressed by the whole experience here. If we have to buy a vehicle again in the future Gary & Bell Lexus will be at the top of our list.

This is the best car transaction experience I've ever had. We just purchased two cars tonight. One…read morefor my girlfriend and one for me. Henri Doku is amazing. He is respectful, knows the cars, and made the whole process feel like I was hoping for and I never thought I'd get that from a dealership but he handled everything perfectly. Joon in finance was great. He explained everything to us in a way that was helpful and took the time to make us comfortable. Will A. helped us get the tech all set up and running. Good guy! Really I have to say Berge (Bell Lexus) is fortunate to have this team. The managers I'm assuming must be treating the team well because everyone seems happy and just wants to take care of customers. Oh and to the dude that likes Protein House. See yuh there again soon. Thank you, Henri! Hope to send people your way!

Following an unacceptable experience at Larry H. Miller Toyota in Peoria, AZ, with salesman Robert…read moreMonaco, my wife and I went to Toyota of Surprise to purchase our next truck. We met with Kimberly Maerkle who had four Tundra's ready for us to compare. We quickly whittled it down to two and made our decision. Kimberly was polite, professional, and very knowledgeable about the subtle differences between the two trucks. Finance Director Kelly Martz was very quick and helpful with the financing and the paperwork. The entire purchase time was less than 3 hours. Karen and I are very appreciative of Kimberly's knowledge and professionalism. Mr. Monaco could learn a few things from her. We will definitely refer her to our friends.

"In the end, the deal fell apart due to poor communication,…read morelack of accountability, and a surprising lack of patience from management. I expected professionalism and customer service, especially on a major purchase, but unfortunately received neither." I should've looked up the reviews before coming and wasting my time with this location. The words, lack of communication, condescending don't fall short from my experience. Imran Kahn is a person I would appreciate to never meet again. Thank you Surprise Toyota for fitting the stereotype once more.

I had a muffler and new tip put on my car with Mufflers & More and I couldn't have asked for better…read moreservice, prices, and overall experience. Their customer service is great and they do quality work in a timely manner. Shoutout to the shop dog too

I have used mufflers and more a few different times. This last time I had smashed the exhaust…read morepretty bad. Shawn and his guys were able to remake the exhaust and tuck it up there tighter. The work was too notch. They knocked it out in a very reasonable time and were very pleased with the cost. If you're in the south east valley or even in the valley at all. I highly recommend making the trek out to their location.

awesome place, fixed up the mufflers in my challenger for a good price and I didn't have to wait…read moremore than a day for them to get it in and work on it either. ill be going back sometime soon for sure

Highly recommend. Friendly staff, knowledgeable, and quality. My muffler broke with the inlet pipe…read more Greg repaired it and added a gusset so it wouldn't break again. Was in and out, and great price. Earned a customer. Thanks Greg!