Worst customer service I've had anywhere in a long time. Not only is it nearly impossible to reach…read morean actual person but I was given the run around and transferred again and again until finally being told they couldn't help me anyway. Of you're going to have questions regarding your rental or anything else for that matter I suggest you find a different unit.

Moving can be stressful, but much less so with people like Larry G, who was extemely helpful with…read morethoughtful advice and clear explanations, all delivered cheerfully. Couldn't ask for better service.

It is likely not common to think of hauling as a business that needs real customer care, right? But…read moreactually, in the end it is not just the taking away of the things that need to go, it is the expediency, communication and the difference between a regualr crew versus a business owner who takes total pride in his work! Hulk Addicts is just that. A top notch custmer experience. Fair pricing, quick hauling, friendly exchanges and bam- your stuff is gone. Thanks for the good work :)

They arrived very early in the morning and began working before I even got out to the site. The…read moreworker was very detailed and respectful. He did a fantastic job! Thank you!

Fuzion has been doing a great job for us at CEI. They are consistently on time for one. They also…read morefollow through with delievery of their dumpsters and porta potties. We are glad to have finally found a company who provides great overall services. CEI Constructors - Heavy Civil Construction Company - Denver

One of the very best for your junk removal needs. As a local NoCo family they know the area and…read morewant to help the community! They were very responsive (got back to me ASAP) and professional, called before arriving and cleaned up everything! Thanks, Hagen's!

They kept me updated on when they would arrive, were courteous, friendly and got our stuff loaded…read morequickly. Pricing was as promised, there were no surprises. I scheduled on a Thursday afternoon for a Friday pickup and felt relieved that all went well.

Hard to imagine a worse experience; truck sent was too small, cost nearly 3X estimate, they forgot…read moretools to disassemble furniture, stacked items in new garage without regard to size or how fragile it was. Tip of the iceberg of problems with this move which is very disappointing considering I had worked with same company twice before and had movers that hustled and did a great job. The most recent move was the opposite and only made worse by owners who justified it and blamed me for poor planning. Have since used another mover for a different situation and it was flawless. I'm also a member of a merchant group and we've switched our recommendation list to other moving companies (one in particular) and the 6 moves that used our recommendation were perfect; no damage, within cost estimate, timely and easy to work with.

Saw the aftermath of working with this company; incomplete move, heavy items stacked on breakables,…read moreovercharged customer. A lot of jaws dropped when we helped our friend dig out of the mess they created. I'll certainly never use them. My only experience was getting a quote for a move from Fort Collins to Loveland and I spoke to a female who I swear was paid by the word. She rambled on, had trouble asking questions. Anyway, the customer, who is my boss's boss, hired us to finish the move. I know the organizations and business clubs he's part of and he has been plenty busy but will be "spreading the word" when he gets back from Europe in June.

After more than 10 months and a disastrous move, United Van Lines finally settled with us. We moved…read morein July 2006 from Northern Colorado (Fort Collins) to Kansas City. We were a 2 family move (us and the retired in-laws). . The agent, Armstrong Moving & Storage, (Headquarters in Austin, Texas but locations all over the country) handled our move on behalf of United. As a double household, we required 2 trucks. Our move also required 1 month of storage while we awaited our new home. Storage was to be provided by Armstrong in Northern Colorado. The pickup seemed routine. We posted a family checker at the truck to check off items as they were loaded. When they finally delivered our things, only half arrived. We were told it could be 2-4 weeks. We had no bed frames and other essential items. After angry calls, the second load was delivered by a Mayflower truck on a Sunday morning days after it was due. The driver was assisted by two children. We paid to have our furniture (beds) disassembled, things packed, inventoried and moved and reassembled in the rooms where they were to be moved. Unpacking was to be done by us. Many of our belongings were left in the driveway and garage to be carried in by us. As the summer heat was at full tilt, it was too hot for them to lug the packages up 2 flights of stairs. Or they were too lazy to do the job that they were paid to do. None of the reassembly was done as promised. All the hardware for the beds was lost. But that wasn't the biggest problem. After the second truck delivered what was to be the remainder of our load, we were still missing 120 inventoried items. This was almost 10% of our shipment. Further, they destroyed at least 8% of our good including expensive Ethan Allen furniture, 2 dining room tables, one made of solid oak and several lamps. We think they dropped a palette in the warehouse. Many of the valuable things like sterling silver, cameras and electronics were missing. We think that there was some theft at the warehouse. Most of the boxes were not properly labeled by the "professional packers" so that content could not be correlated with the inventory sheets; simply box number and nothing else. As a result, we were unable to track our losses and make a full claim. Only when we missed items were we able to add it to the loss list. Among the packers who showed up on move week were several part time people -students who had no more of a clue how to professionally pack than my dogs. Armstrong was totally unresponsive. In fact, they fired our sales agent (our primary contact) immediately following our pick up. When we tried to contact him they told us that he no longer with the company due to some unfortunate choices (whatever that means). As such, we had no "go-to" person. We were bounced around between claims agents, dispatchers and warehouse personnel. Armstrong eventually told us that we needed to work directly with United Van Lines and that they were no longer going to intervene. At first, United insisted on receipts for all the things we claimed were missing - a lifetime of belongings from all over the world. We eventually had to get an attorney involved. Finally after much heartache and aggravation, they paid up over 2X the cost of the move; almost $50,000. The only reason we accepted this amount was to put an end to the ongoing agony. However, every day, there are more items that we miss that that were not on the loss list. We have also discovered mouse infestation evidence in one of our couches. A substantial accumulation of mouse droppings inside the couch and chewed material at the bottom of the couch were discovered after the claim was made. As there is no other evidence of mice in our home, we conclude that this occurred at the storage facility. Our family are experienced with moving. We have moved over 18 times over in 40 years including 2 round trip moves to Europe. We should have been more careful and made sure that the packing was properly done. Moving is never an easy task and there will be some breakage. But we have never experienced anything close to this disastrous move and such an irresponsible moving organization. While we will now be able to put our life back together (minus many sentimental items), the settlement will not make up for the stress, anger, heartache and inconvenience that we experienced as a result of these two companies. I will avoid these two companies in the future and forewarn anybody else who is moving house: make sure you carefully read the contract, keep ALL your records, keep detailed notes of telephone and in-person conversations including names, dates and times, closely check box labels and inventory sheets for proper content descriptions, inventory in and out make sure that you get the delivery drivers to document and sign for shortages and visible damage and take out full insurance. And if you don't get satisfaction, there are attorneys who will make them squeal.

We used United (Armstrong Moving and Storage) to move from Fort Collins to NC. I cannot say…read moreenough good things about the experience. Sara Anderson, in Fort Collins, was a pleasure to work with and was very responsive to any and all questions I had. I could email her or call her and would receive a response within a day or less. She was very thorough with her inventory of the possessions and worked with me to determine the best pricing method for our move and what we needed/wanted. Our driver, Arthur, was also terrific. He saw the weather forecasting snow and called 2 days ahead of schedule to see if it was possible to move our load date up by a day to avoid snow. I felt comfortable enough to say no, but given the weather report and where we were with packing, I agreed that moving the date up was a good plan. I appreciated how flexible he was and was grateful he had the forethought to plan ahead, especially once I saw the snow arrive! Our belongings were taken care of very well on both ends. Arthur called the day before arrival to give us an estimated time and they arrived right on schedule. They were also incredibly efficient on both ends of the move...I have never seen a team work so quickly and conscientiously...they didn't cut corners with my belongings, but were simply efficient. They loaded a 5 bedroom house in 6-7 hours and unloaded in about 5. My furniture arrived in excellent condition and, so far, none of the contents of our boxes are broken. I would highly recommend both Armstrong Moving in FC as well as Arthur (if you can get him!)