Absolutely the WORST post office I have ever dealt with. Good luck trying to get a person on the phone. It rings and rings, then finally drops into a busy signal. I have informed delivery and sometimes never get the mail I am supposed to get. The latest is a mail order prescription that supposedly was delivered in my mailbox at 2:11PM today. Guess what. Mailbox is empty. Now on my 8th call to the post office only to here the busy signal again. They should all be terminated and replaced. Horrible, just plain horrible. Too bad I can't give them a ZERO rating. read more

This post office is first rate! We are an online business of 20 years and ship about 130 packages per day. We give UPS about 92% of them - the rest go to the USPS Ground Advantage / Priority Mail systems. We know a good post office when we see it. The negative reviews further down this page are from a time (YEARS AGO) when this post office did deserve what you see posted. There was a man named Dana, the postmaster at the time, who just about single handily created the 2.4 star rating on their main profile. Our business would bring a good amount of packages every day, only to be greeted by an individual who was nothing but put out to see us. Every. Single. Time. Really awkward exchanges, stares and just flat out rude. He wouldn't even let us use the mail totes for business purposes like every other post office in the nation does. We had to purchase our own totes from ULINE, then he would try to hang on to them when we handed the mail over. It was incredible. The current blonde woman at the counter is a HUGE breath of fresh air for us. She most recently renewed our business P.O. Box and was very kind, helpful and thorough. It appears the employees in the back are significant upgrades as well. All of our customer orders go out every day like clock work (we check the tracking a couple hours after they are dropped off). This post office is very consistent. We are extremely pleased with the Windsor post office, Tim Harris Loralie Designs www.loraliedesigns.com read more

Never understood why there were ratings for the post office provided when I asked Siri for directions here...now I get it! I used a priority box and had nice card with address already written on it ready to simply tape to box. Lady tosses label at me says u got to use this! Only one in post office...says over there at different counter. Then as I turn says I am going to lunch although it took me 30 seconds to re-write address. Then I wait 5 min for some guy to stroll up from the back to replace her!!! Are these federal employees DOGE is talking about replacing??? No business would operate with this kind of customer service - at least for long!!!! read more

I have had too many bad experiences here to not review. There is one female older blonde worker there with an accent who is GREAT. The others I have encountered have been so rude... and do not want to help anyone. Highly recommend visiting the Windsor UPS store instead (the slight up charge is worth it for a better experience). I came with questions today and the worker that helped me didn't wait to listen to what I needed and assumed I didn't know how to write an address on a package, which made me feel as though she thought I was stupid. Wish they would also post an actual phone number for their specific location so you could call ahead for questions, rather then the 800 number. read more

Olena is always helpful and easily offers a friendly smile! I have been going to the Windsor post office for many years and have had overall good experiences with the help. Olena is an exception and very efficient in her work ability and is so very knowledgeable. read more

Olena helped me. I had the wrong postage and she explained the issue and quickly made the correction. Great customer service and speedy. Love this location. read more

Phenomenally run Post Office. I ship a high volume of items weekly and they never fail to deliver!

Getting our mail left in different boxes and always getting someone else's mail in ours. Try to call the post office and no answer.

I've lived in Windsor about four years. During that time, package delivery through Windsor USPS has been about 50/50. By way of contrast, UPS and Amazon shipping have misdelivered one package each in this same time. You could say the post office is beating the odds, since they don't seem to understand the correlation between numbers on the house and numbers on the package. The office is useless when you call to ask for help with one of their misdeliveries; someone in the office pokes around for a bit, or pretends to, then audibly shrugs and says, "It's not here." I tend to avoid dealing with companies that use them, because I feel so bad about having to contact customer service to have the package re-issued. read more

I've lived in Windsor for 6 years and have had nothing but grief with the post office here. Failed deliveries, claiming packages were delivered when they weren't, claiming packages were not at the post office until I file a claim at a Federal level and then they magically appear, disrespectful carrier leaving nasty notes in my mailbox or under my doormat when I complain, carrier blatantly violating postal service rules and lying, supervisors covering for their employee and getting verbally nasty when you complain and demand accountability. It has gotten so bad that I am now sending packages to my parent's home in the town nextdoor in order to ensure that I receive them. read more

Horrible service. Front counter had no clue and were rude on top of that. Then we have the constant mixed up mail fiascos. I will NEVER use this post office again. read more