Do not go for express service. Has called to confirm they could do same day. Confirmed paid 20%…read moreadditional for a suit cleaning. Well not only did they not deliver same day. My order was split in two and had to return the day of the wedding over 100 miles to pickup missing jacket and pants.. No apology no reduction of $39 coat for not same day cleaning. Very disappointed...

I am absolutely devastated and furious. I wish I could give negative stars to this negligent…read moreestablishment. I entrusted this dry cleaner with my $4,000 wedding dress -- not just an expensive garment, but the most sentimental piece of clothing I will ever own. I dreamed of preserving it beautifully so that one day I could pass it down to my daughter. That dream is gone because of their negligence. The intricate beading and delicate detailing that made my gown so special were completely destroyed after they cleaned it. This wasn't minor damage; the entire dress was ruined -- it looks as though it was treated with zero expertise or caution. Anyone with even basic knowledge of bridal fabrics knows how delicate embellishments are. The fact that they ruined them so thoroughly is inexcusable. Not only that, the company did not inform me of the damage and took zero accountability -- they actually told me it was my fault for not checking that the gown had been cleaned properly upon pickup. I initially had my dress cleaned through Burkes, and after having a daughter, I decided I wanted to get it preserved for her one day. When I opened the dry cleaning bag to ensure all the pieces were there for preservation, I saw the damage Burke Cleaners had done, and I felt sick. Years from now, I had imagined pulling that dress out, showing my daughter, and watching her try it on. Instead, I now have a ruined, damaged reminder of what used to be a beautiful heirloom. And the worst part? Absolutely no accountability -- then or now. After seeing the damage, I immediately called the Area Manager, Danielle. The moment I informed her of what happened and how heartbroken I was, I was met with aggression and extreme rudeness. She spent 90% of the call telling me I was lying about the dress being sentimental to me and about my hopes of passing it down to my daughter. It was the most disorienting, disheartening, and alarming conversation I've ever had. To be met in such an emotional moment with harshness, condemnation, and a severe lack of sympathy was truly astounding. Any company that treats customers like that does not deserve our trust. There was no apology, no accountability, and no understanding of how devastating this was. I would NOT recommend taking any piece of clothing to this establishment. The severe lack of integrity, attention to detail, ownership, care, and plain kindness demonstrated by the dry cleaning team and their management deserves no trust. On top of that, the fact that they don't inspect -- and even photograph -- a garment with that level of sentimental and monetary value before and after cleaning is absolutely insane. They ruined something priceless to me, and I will never get that back. See the pictures for yourself.

The washing machine at my apartment complex broke and left my clothes completely soaked. The…read moreattendant at Washouse was so kind to my situation and helped me get my washing machine setup to help wring out the excess water. The staff is friendly, there's tons of machines, the prices are really cheap, and there's areas to do work while you wait. Would definitely come back whenever I'm in a laundry pinch in the future!

i was impressed looking at my clothes out of the washer. my clothes looked and felt clean. nice…read morearea to work while waiting. i would go back!

Nobody likes when their washing machine at home breaks down - it happens to the best of us. When…read morethat happens, I love having a resource like the Laundry Basket. It's not what you'd think when you hear "laundromat". Very unlike most laundry places, this place is spotless - so clean. A good size with enough space. Well-lit. Oddly quiet whenever I'm there in the morning. AMENITIES: Two single bathrooms, a quarter machine, snack/drink machine, water fountain, soap/softener dispenser, multiple chairs to sit in and wait for your laundry to finish. Different types of seating: benches, four-top tables, high-top bar stools at the front window. Music is playing softly overhead. WIFI: They have free wifi, the password is up front on the wall underneath the big plasma TV by the windows. PRICES: They have multiple washer sizes and the prices go up accordingly. The smallest "double load (2x)" washers are $4.00 per wash and are the smallest. Tuesday is Two Dollar Tuesdays, the 2x washers are half priced at $2 per load. PAYING: You can pay for your laundry cash or card, which I enjoy. I don't carry cash, and being able to use my debit card is preferable to me. If you only have bills, you can use the quarter machine. STAFF: Always friendly, available, and always doing something - mostly folding orders they have, or cleaning, you can see most of them walking around with a rag in hand. FOOD/DRINK: Dutch Brothers is across the street if you wanted coffee, you could walk from the Basket. CheebaHut next door if you're hungry. **If you're here in the winter/it's cold outside, be prepared to be cold in here. Like, layer up, even in the seats in the back. The heat is on, but people are coming/going constantly and the front door is repeatedly being opened - sometimes people hit the handicap button to open the door and it stays open for quite some time.

Last night (5/6) I came in with my laundry quite on time to finish and leave time for the attendant…read moreto clean up before close and almost got shoved out. It's around 8pm I put in another few minutes on my already finished (36 minutes) laundry for an extra bit of dry, and I could feel the irritation of the attendant when I did that. "this motherfucker still here" is what I heard from him at the beginning of the extra dry time. He proceeded to "clean up" around me but in a very irritated manner and I felt like he entered my personal bubble multiple times. He's a really tall man, so maybe he thought I would start feeling fear and leave. His behavior was just really weird to me and I'm sure if you watch the cameras his irritability is seen through silent footage. While I was folding my laundry he even came up to the table less than two feet from me to move the tables position. It's a table at a laundromat im still using, but he came to put it in "perfect line" man this isn't the barbershop the lineup can wait until after! Mind you it's before 8:30 still. The music although was good music was super loud to where it's uncomfortable, I hit the weed a little bit I'm trying to fold laundry I'm not at the club. I didn't say anything in person because it was getting close to closing time and the last I want to do is upset him before going home but maybe he's needs to be talked to.

I love that they have different washer sizes. The place is well kept and easy to do laundry at…read more HUGE dryers too!

It was a very Clean laundromat. The wifi was strong and there were plenty of outlets for charging…read moreand idle time.

Service was super friendly and helpful, and they did a great job on cleaning my comforter. They did…read moreexactly what I requested. The price was a little higher than I expected, but I wasn't sure how much it would cost in the first place.

Great service and communication. Reasonably priced! The fellow that was working there was super…read morefriendly. I like how they text you when your clean clothes are ready for pickup.

Don't bother. If you have an issue you are screwed. No one on duty, no one answers the phone, not…read moreeven VM. Lost $6 here. Also the dog wash cc reader does not work The entire place requires quarters.

Went to wash my large Comforter, Their "x-large" washers…read moreare smaller than the one I have at home (they do have extra large dryers though if you care more about your clothes being dry than clean). Still tried because I was already theretried 3 of their washers and none of the doors latched. Finally left after I saw they wanted 25 quarters for 25 minutes.

I have going here for years. Great service! Very reliable and great turnaround on cleaning!read more

They do great work. We have been going to the for the last 7 years. Our clothes always come out…read morelooking great and they are very friendly and easy to work with.

The staff are very helpful. They will help you figure out the best way to mail your package. They…read morehave really cute gifts. I love going in here!

Best place for your post office needs! They are super friendly and helpful when it comes to post…read moreoffice needs!! I enjoy looking at the various little items they always have for sale while I wait in line. The parking is plentiful since they have the shopping center nearby. I've done my dry cleaning here in the past and they were great about that as well. The new owner is much more attentive to the needs of the customers and I sincerely appreciate that. I'll keep coking here every time I need to ship something out. Thanks Pack A Dilly!

We love coming here to drop off and get our laundry done. Melissa, the owner, is so sweet and does…read morean amazing Job with our laundry. She goes out of her way to accommodate our schedule and we just found out she does pick ups and deliveries for no extra charge. We highly recommend her services and expertise. Thank you :-)

It's clean. It's functional. Staff is friendly but omg The Signage. Either complete idiots use this…read morelaundry mat - or you have to do it for insurance but a lot of "Don't do this" - signs everywhere. It's too much.