The customer service at this USPS location is horrible - spoke with the "Post Master" (as she called herself - Hailey or Bailey)! She really needs some training and classes in customer service STAT! She comes off rude and unprofessional. I asked why my "priority" mail will not be delivered when expected. The Timnath post master said, that is an "estimated" delivery. However, on my tracking, it says "expected". I told her "estimated and "expected" are two totally different meanings. She continued to argue with me, that "priority" takes 2-5 days. I asked her for a white sheet that mentions those specific deadlines and she could not give me anything to confirm her statement, and continued to be rude.... I can comment more on her disposition and attitude, but I will leave it at that. HER boss needs to remind her she is in a customer service position and needs to act accordingly. If their was another Post office in Timnath, I would go there, but the isn't!!! The two women that work there, need some attitude adjustments and smiles on their faces!!!!! read more