Our pool pump went out after 20 plus years--so can't complain but no fun when it does so. Love the…read morenew pump--so quiet and it is even programmable. You won't go wrong if you hire Jason to recommend and install your new pool pump.

Jason is a solid guy and amazing. If you're looking for someone who not only does the job, but does…read morethe job right--this is your guy. Great communication, showed up as scheduled, addressed a few additional things that were needed. For example, our motor failed. Well, my attention was on the motor. He also suggested that the electrical flex conduit and connections to it needed to be replaced since it was severely cracking-which totally made sense. His knowledge and experience are apparent. I also appreciate that he installs reputable equipment that doesn't result in callbacks. He also replaced the rubber seal rings as his standard protocol. Cheapest part but a lot of other companies don't do this. When it comes time for us to replace all of our equipment, this is the company I would go to for advice, new equipment, and installation. You know it will be done right. Thanks Jason!

Competitive pricing. Friendly service. Workers help you load. Great experience all the way around!read more

I can't in all good conscience recommend this store to anyone. They've now had my one-year-old,…read more$1,600 Polaris pool cleaning robot for two months that I brought in for warranty repair and was told it would take a maximum of two weeks. Every time I call in or stop by they seem confused as to why the warranty paperwork hasn't been submitted to the manufacturer for approval. They are WOEFULLY understaffed which I think leads to the majority of the problems, but there are also knowledge and technical gaps to deal with. I took a water sample in earlier this year and was told that my copper levels were dangerously high and that the pool would need to be completely emptied to resolve the issue. Two weeks later I took another sample in and same result. Thank GOD I didn't follow that advice. I ordered my own copper test kit and did it myself and it came out at 0 ppm. I took another sample to them after my own test and THEN theirs came back at almost 0 ppm. So long story short, you cannot rely on this store to give you accurate water test info. Something's wrong with their fancy automated system. Nor can you rely on them to get back to you on a timely basis for equipment repair. I would recommend to anyone that they avoid this store at all costs and instead drive down the road to All Seasons Pool for equipment, water tests, and services.

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

These guys are a 5 star business. I have mostly worked with Xavier. He's very professional, kind,…read morehonest, shows up when he says he will (wow-a real plus these days!) and always does a great job. I have no doubt their business will thrive and grow simply because they give great customer service alone - keep it up guys!!

These guys are my go to pool service company. Extremely knowledgeable, professional and very…read morethorough with their service. They closely monitor the pool chemistry to ensure the pool stays looking great. Highly recommend

Unprofessional, overpriced, and dishonest…read more This company has been a complete disappointment. I was charged $102 for a phosphate treatment clearly listed in the contract at $43. I was also billed for a filter cleaning--despite the tech claiming there was no water supply. How exactly was the filter cleaned with no water? It doesn't add up. When they asked me to add water to the pool, I did. Yet they still blamed poor service on "low water levels" and "major leaks," instead of taking responsibility or clearly communicating any real limitations. The lack of transparency and professionalism is unacceptable. I'm not asking for a refund--I just want other potential customers to know what they're walking into. Check your invoices. Question everything. I'll never use this company again.

We used NeverGreen Pools of Shingle Springs to replace our 27 year old pool equipment and couldn't…read morebe happier with the entire experience. Their price was competitive and the service and product top notch. From the start we met with Robert, who understood our needs, including a redesign of the installation so we could access a hard to reach crawl space, and our issue with a massive amount of pine needles going into our pool. Robert understood what we wanted and suggested the appropriate product and solution. Keoni, our installer, was prompt, professional and knowledgeable - he communicated with us during the pre-planning, installation, and afterwards with our follow-up questions. He addressed our pine needle problem and suggested a "Skimbot" Surface Cleaner, which we knew nothing about, and seems to be working out very well. Overall, I would give NeverGreen 10 stars if I could!

Worst pool service ever, Paid for service to watch the pool turn green…read more Paid a few years ago to have the entire pool brought up to perfect condition and now I am paying again. They will say whatever you want to hear while letting the pool look abandoned.

I had an issue with my pool pump.I called Waterworks Pool Service and talked to Diane and the…read moreTech.Doug came out to my home promptly and checked everything out and solved the problem. He also installed 2 new check valves that were needing to be replaced. I highly recommend this business.They are friendly, reliable, knowledgeble, professional and go beyond to give great customer service. I give them 5 stars plus!

Had an issue with my pool pumps plumbing coming unglued and called Waterworks after not getting a…read moreresponse from my old pool service company. Doug came out and made short work of it and now my pools ready for summer.

Dal Pino built our pool, fountain and spa over 20 years ago and over the years have made any needed…read morerepairs to them. I've always had good, prompt service and will continue to call on them as needed.

Dal Pino is the best! They built our pool in 2005 & over the years have helped us anytime we needed…read morea new feature! Recently we upgraded to digital pool controls. They are professional, efficient & prices are reasonable! Highly recommend Dal Pino

We hired American pure after our other pool service company let the pool turn green. Our pool pump…read morewas having problems when we were out of town and no one informed us. We called Justin and he came out immediately, diagnosed that our pump was bad and we setup a day for him to return and replace. We travel a lot and the last thing we need to worry about is the pool. Needless to say American pure is now our new pool service company.

Best pool service in the area hands down! Attentive, knowledgeable, family owned business. Justin…read moreand his staff are experts and always honest. Definitely no need to look anywhere else