They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

We were in need of some major upgrades to our pool equipment/plumbing and I found the Pool Pump…read morePros. I gave them a call and they came out to look at what we had and we came up with a plan. Received the bid right away and we could not have been happier with it. We scheduled a day for the repairs to be made, he showed up just as scheduled and completed our work in one day. The quality of work is outstanding, he explained the use of the new equipment thoroughly and cleaned all the old stuff up and hauled it away. Could not be happier with our experience from start to finish.

I contacted Jason and he was able to come out the same day to help me with the pool. He looked for…read morewhy was causing the problem but it turns out it was just the timer and then a missing wire btwn two panels. He was thorough and helpful!

Competitive pricing. Friendly service. Workers help you load. Great experience all the way around!read more

Alec is very knowledgeable and helpful and patient talking me through every question I had. My pool…read moreremained green all summer and after learning of their customer service promise I was given product to try to clean my pool. Most stores would have fought me but this store backed their guarantee! Thanks Auburn Leslie's!

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

I hired Ralphie to help maintain the pool at my rental. The pool needed a lot work due to the ph…read morebalance being off and all the trees in the area. Ralphie came by multiple times to in the same week to make sure everything was cleaned and the ph was properly balanced. I would highly recommend Ralphie for your pool maintenance.

These guys are my go to pool service company. Extremely knowledgeable, professional and very…read morethorough with their service. They closely monitor the pool chemistry to ensure the pool stays looking great. Highly recommend

Unprofessional, overpriced, and dishonest…read more This company has been a complete disappointment. I was charged $102 for a phosphate treatment clearly listed in the contract at $43. I was also billed for a filter cleaning--despite the tech claiming there was no water supply. How exactly was the filter cleaned with no water? It doesn't add up. When they asked me to add water to the pool, I did. Yet they still blamed poor service on "low water levels" and "major leaks," instead of taking responsibility or clearly communicating any real limitations. The lack of transparency and professionalism is unacceptable. I'm not asking for a refund--I just want other potential customers to know what they're walking into. Check your invoices. Question everything. I'll never use this company again.

Come on ! It does not get better! This is our 4th season with Nevergreen and NOT ONE ISSUE…read more Professional, on time on point. Everytime there has been anything that needed attention, the truck was here. Questions answered, problems solved and educated on site on the use of our advanced pool equipment. The cost savings has been a value added savings. The best service in the area by far.

From the first phone call, to consultation, I knew we had made the right choice. They came back a…read moreweek later and started on our pool and transformed it. It was night and day when they started. Our pool was green and after one visit our pool was sparkling clean and has been ever since. They come every week around the same time and we couldn't be happier with the switch we made.

I had an issue with my pool pump.I called Waterworks Pool Service and talked to Diane and the…read moreTech.Doug came out to my home promptly and checked everything out and solved the problem. He also installed 2 new check valves that were needing to be replaced. I highly recommend this business.They are friendly, reliable, knowledgeble, professional and go beyond to give great customer service. I give them 5 stars plus!

Had an issue with my pool pumps plumbing coming unglued and called Waterworks after not getting a…read moreresponse from my old pool service company. Doug came out and made short work of it and now my pools ready for summer.

Complete pool remodel and equipment upgrade. Alexa and all the crews did a great job from…read morebeginning to end. Finished product is very lovely and equipment area looks so much nicer. It was hard to wait for project to be completed but well worth it. Alexa kept us up to date and steps were completed timely. Well worth our investment. Thanks again to all involved. glad to give a top score! D & V

Very knowledgeable crew.They took some time to get to me,but the fella they sent(Anthony ) knew…read moreexactly how to diagnose and fix my 30yr old pool. He also gave me some good tips on proper water balancing and using the saturation index.I highly recommend them.just be patient.

We hired American pure after our other pool service company let the pool turn green. Our pool pump…read morewas having problems when we were out of town and no one informed us. We called Justin and he came out immediately, diagnosed that our pump was bad and we setup a day for him to return and replace. We travel a lot and the last thing we need to worry about is the pool. Needless to say American pure is now our new pool service company.

Best pool service in the area hands down! Attentive, knowledgeable, family owned business. Justin…read moreand his staff are experts and always honest. Definitely no need to look anywhere else

Rick was an absolute beast. He was very communicative Abe answered all of my questions. Very…read moreknowledgeable. He completed my startup for my remodeled pool and now he is going to be doing my monthly maintenance. Great guy. Highly recommend.

Rick and his team are the absolute best! He's extremely knowledgeable about pool systems and care…read more He recognized that we had a leak somewhere in our system and helped us to identify the issue, in the end reducing any extra expense needed for additional chemicals and a hike in our water bill. We also have three dogs and we SO appreciate that he lets us know when he's here so we can make sure the dogs are inside and not getting in his way. He's incredibly responsive by text if we have any issues or questions and if it's something he's unable to fix he helps provide us with a solution. Top tier service! After going through 2 other mediocre pool service companies I'm glad we finally found Rick! Thank you for your excellent customer service