Ernest was great start to finish. He showed up on time, was knowledgeable and didn't bs or try to…read moresell things we didn't need, and was quick and efficient on the repair. I highly recommend his services

It seems we primarily have 2 types of pool services in the area... builders and cleaners. We wanted…read moreto upgrade an existing pool to a state-of-the-art automation system with wireless controls and expandability, and after fighting through supply shortages to finally locate the system we wanted, we couldn't seem to find anyone with experience to install it for us. I would say the same about "pool electricians" if there is such a thing. Dutch Guy Pool Service came out and evaluated our needs, explained what we needed our electrician to do first, and then came back and installed everything when we were ready. The install is great, the plumbing work is excellent as well, and everything was cleaned up and set up for us to use. In addition, I should mention that they showed up when they said they would, which is unfortunately rare these days. Highly recommend for your pool needs of any type... they are truly full service, knowledgeable and reasonable. We'll be using them to clean our tile next...

I'm updating my review again because Bryan are Kyle deserve it. Our main pool pump went out and we…read moredidn't even know it. They informed us and then gave us recommendations for a replacement. We went with a variable speed. They ordered everything and then spent three hours on a Sunday installing and programming it. We are very happy. It's so quiet. Thank you Bryan and Kyle. We are very happy to have you servicing our pool and equipment.

We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

We hired American pure after our other pool service company let the pool turn green. Our pool pump…read morewas having problems when we were out of town and no one informed us. We called Justin and he came out immediately, diagnosed that our pump was bad and we setup a day for him to return and replace. We travel a lot and the last thing we need to worry about is the pool. Needless to say American pure is now our new pool service company.

Best pool service in the area hands down! Attentive, knowledgeable, family owned business. Justin…read moreand his staff are experts and always honest. Definitely no need to look anywhere else

Our pool equipment was old and very dysfunctional. It took a true professional to figure the mess…read moreout and replace everything and get it all working wonderfully! Fortunately, we found Brek! He has so many years of experience and knows what he is doing. He was able to sort issues out we had just lived with for ten years. His prices are very good and he is very honest. I'm so grateful we found him! He feels like a family friend now :)

Break is great! Knows his stuff and is the nicest guy! Our old pool looks much, much better now…read morethanks to him!

Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

Ben was on time and was professional. He set expectations regarding the current tile shortages and…read morehelped me get what we originally wanted. Understand that Ben is not the tile company but worked with them to get us what we wanted. Very pleased with the work.

Really good service. Showed up on time, gave me really honest feedback. And didn't try to take…read moreadvantage of me. I'd highly recommend him. An honest, good worker. With high-quality work.

Our project was Fiberglass Pool 16 Ft x 35 Ft with motorized pool cover for safety, ease of…read moremaintenance, reduction in chemicals use and preserving pool temperature. From the start we have gained confidence this is the company we want to do business with. From the first meeting it was a great learning experience. Understanding the technology involved in the production of this pool made us feel at ease with the choices we have made. We were fully informed regarding timelines and expectations. Most relevant attributes: Communication methods - outstanding. Knowledge of product offered - very informative. Meeting timelines as previously outlined - spot on. Flexibility to customers wishes to be involved in the process - very accommodating. Pricing and payment according to a schedule and products delivered- no surprises or unauthorized changes. We are very pleased with the product and services we have received. We will use this company again.

Run from this company. This company is full of liars who make promises that they do not keep and…read morelive up to. Very poor quality. They even knowingly left a hole in our pool!!! We had a continuous swim current placed along with our pool from Sierra Fiberglass Pools. The 'current' only lasts for at most 1 minute and 20 seconds - Not continuous as it is supposed to be. This started immediately at install. Matt is and has been completely aware. Yet, we were made to pay in full for this system and installation prior to it even being ordered. That actually is not legal. Then, Matt tried to put it off as a "warranty" issue. It has never worked properly. The buttons controlling it have also never worked. Matt tried to claim they worked, but I got in with a wetsuit to show that the buttons nor the current work. Matt has the buttons,yet, that won't fix the problem with the current. In addition, water is leaking from around the current and it was disclosed to us that there is a hole in our pool. Matt knew about all of these issues and chose to complete our pool instead of fixing it. When I wanted it completed, he threatened that, "I would not have a pool all summer long," if I wanted it fixed. When I asked Matt how he got our pool to pass inspection with the issues, Matt stated, "The inspectors don't have to know about that." Lateer, Matt claimed that, "some water can be around the pool and it will still get approved." Matt also left the swim system full of trash which is under water and completely exposes swimmers to whatever that trash is. I also had to continuously pick up garbage and hazardous stuff as we have a small child. While doing that, I found supports that were sealed in a package that said, "Warranty void if not used." - Nope, they were not used. This was after they put off our pool for months while they installed other pools. In addition, We had to fight with Matt, Jon, and Diane to have our concrete finished as agreed upon. They did not put it in our contract. I sent an email prior to signing the contract to be sure that the concrete would be completed. They agreed, yet, later when we asked when that was going to be completed, they stated that they did not agree to do the concrete as we spoke about and agreed to. The quality of the pool on top off all of the other issues is very poor. There is a plastic piece under the conrete that sticks out and has cut our guests. All of the caps around the lights in our pool have fallen off and cut our guests and children. The 'free' gate reversal failed. Our gate no longer works. In the end they took us to court as we withheld money because of the problems. They won as we paid up front for the swim current and withheld from a different "line item" on the contract. The other issues weren't even considered. Now, we are going to be taking other action. I like most people don't agree with paying contractors before they complete work. I hope this review loses you more money than the money you basically feel you can take from us without completing the work...or fixing the hole. Like I said - Run from this company. Unfortunately, Jan or Jon/Diane/Matt (there is no Jan at their company) your response sound as unprofessional and deceptive as you have been the whole time. It's Like all of the rambling emails yelling at us when we brought up issues escpecially agreed upon issues that you did not want to complete. I'll be happy to also post the court documents showing that you guys left a hole in our pool (yes, in our pool), etc. We are going through the Contractors Licensing Board, which is how we found out a lot of our information. We will be taking action. I hope you guys start to realize you actually have to follow the law, cannot do shoddy work, and cannot leave holes in pools. I was threatened that I would not have a pool all summer if Matt had to put the Badujet in and actually make it work. Also, he refused to fix the hole in the pool until after summer as well. The work on the pool started in August, yet, again, Sierra Fiberglass Pools went and did other pools instead of completing ours. The Badujet was here, I believe in October. Why wasn't our pool completed by June? 9 Months and you couldn't complete it? Again, the Badujet has never worked and you asked for payment illegally prior to ordering and installing. Therefore, we could not withhold money from that line item because it was paid in full. Yes, $14,000 paid upfront ahead of time. The remainder withheld was aroud $5,000 after finding out about the hole in our pool and Matt refusing to make the Badujet work properly. It's funny how Sierra Fiberglass Pools loves to lie their way through things. I am also uploading documents stating that they left a hole in the pool. Also, there is no defimation. You collected money upfront for installation of a working system that you put a hole in the pool for and "completed" the pool with the hole still there. Also, the talk of the 'landscapers' is funny. We

Eduardo communicates with me very easily, walked me through the whole process and then did EXACTLY…read morewhat we agreed upon, and even more. He went the extra mile and gave me a great price on top. Zero issues. Would recommend him to anyone.

Eduardo installed a new filter system and pump for my pool. He also installed a new light system…read more Very professional. Responds quickly and stands behind his work. I recommend Eduardo without reservation.

Evaluated and selected premier pool and spa to upgrade pool…read more Very professional company, well organized, teams cohesively worked together to deliver a great product. From their show room, sales, construction and finishing teams were outstanding. Seasoned employees, super/ caring to seek feedback and offer alternatives, great listeners while setting the right expectations. The has a project plan and delivered on time while managing details. I appreciate their professionalism, dedication under hot temperatures and commitment to do a beautiful product . I have recommended PP&S to my friends ( one is finalizing their order ) . I highly recommend PP&S to beautify their backyard with one of the latest pool technology, design and experience companies in pool industry. Thank you PP&S teams

Do not use Premier if you value quality workmanship, clear communication, or want to love your…read morepool. We have been disappointed throughout the entire process. Communication has been practically nonexistent, despite multiple written requests for schedule updates. We also specifically asked to be notified when workers and technicians were scheduled to be on-site so that one of us could be home to supervise the work. They provided updates for a few days, but then the communication stopped again. The equipment and electrical panel were also not installed correctly. Premier had to send multiple technicians back out to address the issues before all the equipment would function properly. This added further frustration to an already disappointing experience. The concrete finishing is extremely poor and well below our expectations. We have raised our concerns multiple times, yet the issues still have not been addressed or corrected. There is gapping in the black finish material someone selected for us, we were never told or asked if we wanted black trim instead of grout. It's looks terrible. To make matters worse, once they received our final payment, communication has essentially stopped. Our attempts to get updates and have the remaining issues resolved have gone unanswered. I requested a call from someone in management and I've heard nothing. Overall, this has been an incredibly frustrating and disappointing experience. Between the poor concrete finish, improperly installed equipment and electrical panel, repeated technician visits, lack of communication, and failure to address our outstanding concerns, we are deeply dissatisfied with the quality of work and customer service. Taking our final payment and then failing to follow through is no way to treat customers. Based on our experience, we would not recommend Premier.

Paul has been our handyman for over a year. He has been a huge resource for me in supporting our…read moreneeds at my cabin. We did have another hot tub company servicing our hot tub, but decided to switch to Bucks and I wish I would have done that in the beginning. Paul is thorough, transparent, and honest. He emails service reports after every cleaning with chemical stats and any other important information we need to know. My hot tub is always clean with sparkling water. It's nice to be confident it will always be ready for our Airbnb/VRBO guests. Also, Paul gives great advice. He's provided me reliable contacts for other services at my home, and helped installed safety locks and a lockbox on the hot tub lid. Can't recommend Paul/Bucks enough. Thank you, Paul!

Reached out to these guys and even though they didn't service our are they were kind enough to…read morereply and let us know. Much appreciated!