It seems we primarily have 2 types of pool services in the area... builders and cleaners. We wanted…read moreto upgrade an existing pool to a state-of-the-art automation system with wireless controls and expandability, and after fighting through supply shortages to finally locate the system we wanted, we couldn't seem to find anyone with experience to install it for us. I would say the same about "pool electricians" if there is such a thing. Dutch Guy Pool Service came out and evaluated our needs, explained what we needed our electrician to do first, and then came back and installed everything when we were ready. The install is great, the plumbing work is excellent as well, and everything was cleaned up and set up for us to use. In addition, I should mention that they showed up when they said they would, which is unfortunately rare these days. Highly recommend for your pool needs of any type... they are truly full service, knowledgeable and reasonable. We'll be using them to clean our tile next...

I truly believe we have discovered a "unicorn" in the pool service industry. A mythological…read morepool-guy who really knows everything there is to know about pools, has many years of experience, takes pride in the quality of his work, cares about customer satisfaction, and most importantly... He returns phone calls and actually shows up!!! Who knew those sort of professionals still existed? Earnest IS a true professional. He returned my call within 24 hours, arrived at the scheduled time and emailed our bid within a day or two. The repairs were completed in the agreed upon time frame our final bill matched his original bid. No surprise up-charges! We could not be happier with his work. Earnest, Dutch Guy Pool Service, is definitely the man to call for pool repair. (209) 277-9561

We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

Kyle and Brian are awesome! We were new to pool ownership and called around a few places. Kyle…read moretold me they are the Cadillac of pool service and that we'll never have to worry about thing about our pool. He was right! The guys are super cool and friendly- and the pool shines. Thanks so much for the great service!

We hired American pure after our other pool service company let the pool turn green. Our pool pump…read morewas having problems when we were out of town and no one informed us. We called Justin and he came out immediately, diagnosed that our pump was bad and we setup a day for him to return and replace. We travel a lot and the last thing we need to worry about is the pool. Needless to say American pure is now our new pool service company.

Best pool service in the area hands down! Attentive, knowledgeable, family owned business. Justin…read moreand his staff are experts and always honest. Definitely no need to look anywhere else

Our pool equipment was old and very dysfunctional. It took a true professional to figure the mess…read moreout and replace everything and get it all working wonderfully! Fortunately, we found Brek! He has so many years of experience and knows what he is doing. He was able to sort issues out we had just lived with for ten years. His prices are very good and he is very honest. I'm so grateful we found him! He feels like a family friend now :)

Break is great! Knows his stuff and is the nicest guy! Our old pool looks much, much better now…read morethanks to him!

We used NeverGreen Pools of Shingle Springs to replace our 27 year old pool equipment and couldn't…read morebe happier with the entire experience. Their price was competitive and the service and product top notch. From the start we met with Robert, who understood our needs, including a redesign of the installation so we could access a hard to reach crawl space, and our issue with a massive amount of pine needles going into our pool. Robert understood what we wanted and suggested the appropriate product and solution. Keoni, our installer, was prompt, professional and knowledgeable - he communicated with us during the pre-planning, installation, and afterwards with our follow-up questions. He addressed our pine needle problem and suggested a "Skimbot" Surface Cleaner, which we knew nothing about, and seems to be working out very well. Overall, I would give NeverGreen 10 stars if I could!

Worst pool service ever, Paid for service to watch the pool turn green…read more Paid a few years ago to have the entire pool brought up to perfect condition and now I am paying again. They will say whatever you want to hear while letting the pool look abandoned.

Really good service. Showed up on time, gave me really honest feedback. And didn't try to take…read moreadvantage of me. I'd highly recommend him. An honest, good worker. With high-quality work.

Ace Pool Plastering refinished our pool. They were easy to work with and went above and beyond for…read moreseveral little items I requested. The team was informative and communicated well throughout the process. They were efficient with their time and finished the job within the agreed upon schedule. They were reasonably priced (not the cheapest, not the most expensive). The pool looks great! I would recommend them.

Run from this company. This company is full of liars who make promises that they do not keep and…read morelive up to. Very poor quality. They even knowingly left a hole in our pool!!! We had a continuous swim current placed along with our pool from Sierra Fiberglass Pools. The 'current' only lasts for at most 1 minute and 20 seconds - Not continuous as it is supposed to be. This started immediately at install. Matt is and has been completely aware. Yet, we were made to pay in full for this system and installation prior to it even being ordered. That actually is not legal. Then, Matt tried to put it off as a "warranty" issue. It has never worked properly. The buttons controlling it have also never worked. Matt tried to claim they worked, but I got in with a wetsuit to show that the buttons nor the current work. Matt has the buttons,yet, that won't fix the problem with the current. In addition, water is leaking from around the current and it was disclosed to us that there is a hole in our pool. Matt knew about all of these issues and chose to complete our pool instead of fixing it. When I wanted it completed, he threatened that, "I would not have a pool all summer long," if I wanted it fixed. When I asked Matt how he got our pool to pass inspection with the issues, Matt stated, "The inspectors don't have to know about that." Lateer, Matt claimed that, "some water can be around the pool and it will still get approved." Matt also left the swim system full of trash which is under water and completely exposes swimmers to whatever that trash is. I also had to continuously pick up garbage and hazardous stuff as we have a small child. While doing that, I found supports that were sealed in a package that said, "Warranty void if not used." - Nope, they were not used. This was after they put off our pool for months while they installed other pools. In addition, We had to fight with Matt, Jon, and Diane to have our concrete finished as agreed upon. They did not put it in our contract. I sent an email prior to signing the contract to be sure that the concrete would be completed. They agreed, yet, later when we asked when that was going to be completed, they stated that they did not agree to do the concrete as we spoke about and agreed to. The quality of the pool on top off all of the other issues is very poor. There is a plastic piece under the conrete that sticks out and has cut our guests. All of the caps around the lights in our pool have fallen off and cut our guests and children. The 'free' gate reversal failed. Our gate no longer works. In the end they took us to court as we withheld money because of the problems. They won as we paid up front for the swim current and withheld from a different "line item" on the contract. The other issues weren't even considered. Now, we are going to be taking other action. I like most people don't agree with paying contractors before they complete work. I hope this review loses you more money than the money you basically feel you can take from us without completing the work...or fixing the hole. Like I said - Run from this company. Unfortunately, Jan or Jon/Diane/Matt (there is no Jan at their company) your response sound as unprofessional and deceptive as you have been the whole time. It's Like all of the rambling emails yelling at us when we brought up issues escpecially agreed upon issues that you did not want to complete. I'll be happy to also post the court documents showing that you guys left a hole in our pool (yes, in our pool), etc. We are going through the Contractors Licensing Board, which is how we found out a lot of our information. We will be taking action. I hope you guys start to realize you actually have to follow the law, cannot do shoddy work, and cannot leave holes in pools. I was threatened that I would not have a pool all summer if Matt had to put the Badujet in and actually make it work. Also, he refused to fix the hole in the pool until after summer as well. The work on the pool started in August, yet, again, Sierra Fiberglass Pools went and did other pools instead of completing ours. The Badujet was here, I believe in October. Why wasn't our pool completed by June? 9 Months and you couldn't complete it? Again, the Badujet has never worked and you asked for payment illegally prior to ordering and installing. Therefore, we could not withhold money from that line item because it was paid in full. Yes, $14,000 paid upfront ahead of time. The remainder withheld was aroud $5,000 after finding out about the hole in our pool and Matt refusing to make the Badujet work properly. It's funny how Sierra Fiberglass Pools loves to lie their way through things. I am also uploading documents stating that they left a hole in the pool. Also, there is no defimation. You collected money upfront for installation of a working system that you put a hole in the pool for and "completed" the pool with the hole still there. Also, the talk of the 'landscapers' is funny. We

We had our pool installed, with solar panels an the salt water package as well as water jets. From…read morebeginning to end the staff was informative and professional. I even call Matt on the weekends a few times an he picked up right away . Our pool is everything as advertised. We are looking forward to using Sierra fiberglass pools for our next house. Amazing service

Eduardo communicates with me very easily, walked me through the whole process and then did EXACTLY…read morewhat we agreed upon, and even more. He went the extra mile and gave me a great price on top. Zero issues. Would recommend him to anyone.

After having done extensive research and getting three different quotes, we decided to go with…read moreBlack Bear Pools because of how comfortable Eduardo made us feel. He was knowledgeable, easy to communicate with and he understood our vision while being cognizant of our budget. Eduardo's team was always on time, respectful of our property and privacy. They completed our project in less than 30 days with amazing results!! They are transparent throughout the process and Greysi in the office ensures you are kept informed of any updates to the schedule. Eduardo and his team have been a dream to work with and we would recommend them to anyone looking to build a new pool or give their existing pool a fresh new look. Trust me, these guys which people haven't heard of will most definitely meet and exceed the highest expectations. Thank Eduardo for your and your team's commitment to excellent work!! We could not be happier with our new pool!

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.

Paul has been our handyman for over a year. He has been a huge resource for me in supporting our…read moreneeds at my cabin. We did have another hot tub company servicing our hot tub, but decided to switch to Bucks and I wish I would have done that in the beginning. Paul is thorough, transparent, and honest. He emails service reports after every cleaning with chemical stats and any other important information we need to know. My hot tub is always clean with sparkling water. It's nice to be confident it will always be ready for our Airbnb/VRBO guests. Also, Paul gives great advice. He's provided me reliable contacts for other services at my home, and helped installed safety locks and a lockbox on the hot tub lid. Can't recommend Paul/Bucks enough. Thank you, Paul!

Reached out to these guys and even though they didn't service our are they were kind enough to…read morereply and let us know. Much appreciated!