Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

Kyle and Brian are awesome! We were new to pool ownership and called around a few places. Kyle…read moretold me they are the Cadillac of pool service and that we'll never have to worry about thing about our pool. He was right! The guys are super cool and friendly- and the pool shines. Thanks so much for the great service!

Best pool cleaners we have ever had . We have owned several pools in our lifetime going through…read moreseveral pool cleaners . Since moving to EDH living here 4 years we have went through 3 almost 1 a year . Glad we finally found the right company who actually spends time at your property making sure it's done right sending pictures and if anything was added including showing the gate locked . Superior company definitely would recommend. Our cleaner Xavier is spectacular and very knowledgeable.

These guys are great, always on time and actually test the pool PH and keep it where it should be…read more Our pool has sparkled for the past two years. Definitely recommend them!!

Up dating my review previously. During all this rain , Rena never missed a day of cleaning the…read morepool. Even though I tried to send her home, she just donned the rain gear and continued to clean. She is amazing

Works hard when she shows up (thus the 2 stars) but is unreliable and shows up when "she can"…read more Poor communication. Because of erratic schedule, pool chems always off and pool is unsanitary. Did not value us as customers and took advantage. Airport Neighborhood, Placerville Customer

I am a very picky pool owner. I also know a lot pool chemistry. I use Blue Curl and am 100% happy…read morewith the quality and price of their work. I have owned pools for over 40 years and I can honestly say these people are flawless.. oh did I say I have multiple oak trees near my pool and they keep my pool perfect ...

Blue Curl: Good Weekly Service, Poor Management…read more I hired Blue Curl because I wanted a company that could do more than clean a pool. I expected competent technical advice, professional communication, and accountability when problems arose. Unfortunately, that's not what I experienced. Blue Curl recommended and installed an inline chlorine feeder at my home. Less than a year later, the system stopped performing as intended. I expected a technical evaluation supported by facts. Instead, I spent nearly three months trying to get straightforward answers. I repeatedly asked simple questions: What failed? What evidence supports that conclusion? Why is replacement the appropriate solution? Did the failure contribute to increased chemical usage? Those questions were never answered in a clear, consistent, management-led manner. Instead, I received conflicting explanations, unanswered emails, and a replacement quote that wasn't supported by a documented failure analysis. One employee called to discuss the repair but admitted he hadn't reviewed Blue Curl's previous diagnosis or its own replacement quote before contacting me. During that same conversation, he proposed an open-ended change order for possible plumbing modifications without being able to explain what additional work might be required, why it would be necessary, or what the final cost could be. I wasn't willing to authorize undefined work with undefined cost before the underlying problem had even been established. To be clear, this review is not about the weekly service technician. He has consistently been professional, honest, and technically competent. My concerns are with Blue Curl's management and how the company handles technical and billing issues once they become more complicated than routine weekly service. What disappointed me most wasn't the equipment failure. Equipment fails. It was the absence of ownership. No one took responsibility for providing a complete technical explanation, coordinating communication, or standing behind the company's own recommendations. Trust is earned when a company can explain what failed, why it failed, and why its proposed solution is the right one. After months of asking those questions, I never received those answers. I ultimately decided to terminate Blue Curl and move my business elsewhere. If you're looking for routine pool cleaning, your experience may be different. But if you expect disciplined troubleshooting, clear communication, coherant billing, and management accountability when something goes wrong, my experience suggests you should carefully consider your options before hiring this company.

Just moved out of California but We loved Zach as our pool guy, 2 years with his service and had no…read morecomplaints. He is reliable and consistent for a fair price as well as very transparent when we need to do something on our end. I recommend him to anyone in the are

I can honestly say that Zach is a very impressive individual. I have worked with him as a close…read moreassociate. He is a hard worker, knowledgable, and has tremendous integrity. I am pleased to give him my highest recommendation.

George is a great business owner and is reliable to keep your pool sparkling clean. He is like…read moreclock work and makes sure that the salt system is perfect.

My pool sweeper motor died. The home warranty company assigned The Goods Pool Service. George came…read moreout and was able to replace the motor within days of the service request. Thanks for the prompt service.

Cannot say enough good things about Good Vibes! They came…read moreto the rescue when my previous pool company let my pool turn green and wouldn't answer my calls or emails for help. Pool was taken care of next day, filters and all chemical errors and equipment issues fixed within two days! Great communication, a first month free and super friendly service!!! Highly recommend!

Don't use this company! Gino came out the first time to meet with me. He also tested my chemicals…read moreand added muriatic acid to my pool. I watched him pour the acid directly from the bottle into my pool without diluting it first. Then, he proceeded to go around the pool with the pool brush brushing and splashing the water up onto the pool concrete coping. He said this is needed to circulate the acid. I went outside a couple hours after he left. I saw something that looked like black marks on the concrete coping near where he poured the acid in. Upon further examination, I realized they were holes in the concrete. The acid pitted by pool coping. Now I need to see if someone who does concrete repair can fill in the holes so they don't get any larger.

We've had several pool cleaning/maintenance companies over the years, goo, and not so good; Gregg's…read morePool Works has been the best by far. Our pool is always clean, they are very communicative in letting me know if there things that my pool needs and they are willing to provide what's needed or I can do it myself. Gino is our current tech and he's great! He's professional, knowledgeable, friendly, informative, and keeps my pool looking and feeling great. If you're looking for pool service, I definitely recommend Gregg's.

Jason does a great job. He comes weekly to service the pool. He does a nice job…read more Communicates well.

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

In Depth Pool has been servicing our pool for over a year. Phil, Chris and Steven are the best…read more Pool always looks its best! Always helpful in answering my questions and lending support. I whole heartedly recommend In Depth Pool Service!! Stephen