We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

Kyle and Brian are awesome! We were new to pool ownership and called around a few places. Kyle…read moretold me they are the Cadillac of pool service and that we'll never have to worry about thing about our pool. He was right! The guys are super cool and friendly- and the pool shines. Thanks so much for the great service!

I appreciate their water testing and supply choices. Staff are always knowledgeable and friendly.read more

Great Support and advice for your Hot Tub or pool…read more We go to Sam & Kelly at The Pool Place on Missouri Flat Road for all our hot tub supplies and their expertise in maintaining our water balanced. After trying the Bull Frog app (fail) I went to them to maintain our water balanced ... or to correct it after I failed to keep the water it balanced correctly. Always a warm greeting & great advice. You're "one stop shop" for your water balancing and chemical needs

Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

Ben was on time and was professional. He set expectations regarding the current tile shortages and…read morehelped me get what we originally wanted. Understand that Ben is not the tile company but worked with them to get us what we wanted. Very pleased with the work.

Really good service. Showed up on time, gave me really honest feedback. And didn't try to take…read moreadvantage of me. I'd highly recommend him. An honest, good worker. With high-quality work.

This company needs to be stopped. I too am a victim of Petretti's crime. Very unprofessional and…read morethey abandoned our project. Project started 12/2020. If anyone who has left a review or plan to and would like to chat, please reach out to me. This is not ok and this company cannot continue to do this to people. If you are looking into a contractor, please read the reviews and DO NOT hire Petretti Landscaping and Pools. Not only did they abandon the project we hired them for, took our money and overlooked safety protocols. They do not follow what is outlined in the signed contract.

I contacted Petretti Landscape and Pools on 5/7/21 to remodel our outdoor pool. I received an…read moreappointment for 7/28/21, at which appointment I discussed with the representative changes / upgrades for the pool. At the time I asked if the work could be completed by Thanksgiving (11/21) to which the answer was maybe. I received the designs on 8/13/21 and accepted the offer 8/14/21. On 8/20/21 I paid a deposit. On 8/31/21 I paid for engineering and permits. We didn't hear anything more from and called to follow up around mid-September asking when the work would start. The demolition started on 9/30/21, for 2 or 3 days. On 10/1/21 I paid for the demolition. Since then nothing more has happened. No one follows up to provide a status. I have emailed on numerous occasions. When I called and spoke to someone, I was told they are waiting for a permit. I followed up by email on 11/9/21 to which I received no answer. I texted the contact person a week later and received no answer. In my last email on 12/1/21, I asked for an estimated work date, in writing. I received an answer to call back. Voicemails never provide any information, just to call back. One rep emailed that he could not reach my phone. I emailed back and verified the number, but received no call or answer to my email. It appears to me they do not want to put anything in writing which makes me feel insecure about how serious they are about their agreements. On 1/6/22, I contacted the BBB indicating that I would like to know when and if they plan to complete the work. On 1/19/22 a Petretti rep emailed that "we will be having a plaster company out at your place to look at the pool to set a date to strip the plaster out." No dates or approximate time frame were provided. IDK

We recently bought a new sundance to replace our old one. After 25+ years of service it was time…read more Tyler was our sales person and explained all the updates, features etc. We scheduled delivery and anxiously awaited our arrival date. The old tub was loaded up and the new one put in place. The delivery went very smooth and placement exactly where we wanted. Very happy with the whole process. Had one minor issue that a service rep figured out quickly and got in service the next morning. The improvements are amazing and new jets/pumps are so much improved. We stayed with Sundance after researching other showrooms. We looked at all the other tubs and they are all very nice, but tough to beat the reliability, service and quality of Sundance

Very condescending reply to my review 6 months ago. Very disappointed…read more My original request was to replace the diverter valve and Tim thought he could just replace the knob.... Own up to your mistakes.

Love Joel- he opened our pool and showed us the necessary things to do to keep the pool going…read more Definitely recommend!

Service couldn't have been better. After purchasing a home in Sutter Creek, we retained Riley's…read morePool Service to do a thorough cleaning of the existing spa. The work they did was exceptional; they drained it, flushed the pipes, polished the surface, and made it like new. We love it.

My spa had a leak and John came over and quickly identified where the leaks were! He had the parts…read morein his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!!

Spa Fixers is great! He doesn't push unneeded repairs and offers great advice. Many years of…read moreexperience shines through! I unfortunately left a bad review earlier that was meant for a competitor, not Spa Fixers!

Hired Chad to do weekly pool service at our new home. We struggled with algae for a month and a…read morehalf before I let Chad go as he never solved the problem. Our PH was always off and he would say he was coming and never showed. THEN!!! He continued to invoice me for TWO MONTHS after he no longer worked for me. Super shady.

Chad is knowledgeable, friendly and can quickly turn around a troubled pool. He is reasonably…read morepriced and reliable with the pools weekly maintenance. Highly recommend.