They take care of our pool very meticulously and when we need something else they point us in the right direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I researched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had! read more

I am very pleased with Matthews pool service, their technician Chad shows up like clockwork on Thursday's for weekly chemical pool service. Matt was very good to answer questions regarding your equipment. They also come out once per year to clean the filters for a nominal charge. We have a saltwater pool and would recommend that over regular water. If you are looking for old fashioned Honest, reliable, service, Matthews pool service is your ticket. They also accept payment over Venmo which makes it convenient. 5 stars. read more

Pros: Very knowledgeable Owner and Staff An actual business, with staff, not a single person Reasonable Pricing (they provide all chemicals) Arrive on time, weekly Pool very clear, clean, and chemicals are balanced They do full service meaning chemicals, filter cleaning, problem solving, guidance and recommendations Cons: None noted read more

So happy to see they have a 5 star rating...they deserve it. Switched to Matthews from my other pool service over an incident with my senior golden PLUS every month or even week they kept switching my service days. (Prob 7 times in a year) Never knew what time of day they would show up. I remember the owner at Matthews reassuring me they would take good care of my dogs if they happened to be in backyard when they came when I spoke with him. Have been with Matthews since 2016 (4 years) and only last month they changed our day which works better for us since same day the gardener comes...you always know when they will be here and keep you posted on what's going on with your pool. The technicians are great...if you have a question that needs to go to their supervisor he texts you right back. Thank you again for your great service. read more

We have been using Matthews pool service since we finally had our pool put in 2 years ago and couldn't be happier! The team is super reliable and always timely. They alert you of any issues or things they notice and they offer up simple solutions we can do. I have never seen a more honest pool company and I had to share. If you are looking for a new company- I would try Matthews; reasonable, honest and dependable- can't ask for anything more! read more

I asked for a quote and got a reply that said he was completely booked, but directed me to other companies that could help. Thank you for your prompt reply and great customer service! read more

I can not say enough great things about the owners and staff of this company. they have gone above and beyond with answering all my questions ! they have even helped me with questions that's not even technically their job ,the people that installed my pool **should ** have helped me with ! I reached out earlier this morning for help with my deck jets and this afternoon one of the owners was at my house to help ! ON A FRIDAY! they are knowledgeable , friendly , and helpful ! also their prices are great ! i'm so so lucky I found you guys , you just don't see customer service like this anymore ! read more

Matthews Pool Service - nice clean pool! - Pool Cleaners Near Me

After trying out many other companies the past 5 years with our pool, within one time of Matthews Pool Service coming over, our pool has never looked better! Literally pulled out filters we didn't even know we had (that were filthy), cleaned them off and it made all the difference. Also we have young kids and we now switched to a non tab chlorine system that will be better for our family. Highly recommend read more

This is the first pool we built and of course had many many questions! They were extremely patient with me and all my questions. They took the time to reassure me and go over everything. They are responsive and answer our calls promptly. I highly recommend them. My pool is always sparkling clean and we have a dog who loves our pool. read more

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Labor Day Weekend... Pool party in 24 hours and my pump goes out. Frantic ...I try to reach my regular pool guys ( still no answer) . Find this guy and leave him a voicemail at 8pm Saturday. Stress... Should I cancel the party? Matthews calls me 9am ... Says he's getting coffee but can take a look to see if it's a quick fix. 20 minutes later the pool pump is functioning ! I ask him how much and he says "don't worry about it just give me a good yelp review". Are you kidding me ??? Mind blown! It's rare to find business owners so dedicated to the grind that they will take time on a Sunday to serve a stranger . 5 stars is not enough! read more

We bought a house with a pool back in September 2013. The pool equipment was 30 years old and I knew I did not want to do the chemicals myself. I called about 10 places to get estimates and to start with Mike was the only one to call me back so he was at the top of my list to begin with. After 9 months of pool service, I am glad Mike called me back. The pool is sparkling clean. The best part is he does not just dump chlorine in the pool, he really works to get the right balance. When swimming there is never that smell of chlorine that comes along with so many pools and yet our pool is in perfect shape. Mike offers great advice and does not nickel and dime you to death. His cost appear to be equivalent to everyone else in the area. We had a problem at the start of this swimming season with some algae growing, Mike made a recommendation on a product, he put it in and now we have not problem with algae and still no chlorine smell. He is always responsive when I have a question, if I call or e-mail him, I always get a call back that same day. If you want a clean pool without a horrible chlorine smell, Matthews Pool Service is the way to go. read more

Mike is great! He comes through on his promises and delivers great service. If you have any issues at all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services. read more

This service is second to none. They do an amazing job on our pool. We've had two pool emergencies and the owner came over after hours to help us. I would recommend them to anyone!!! They are the best service around. read more

I highly recommend Matthews Pools. Our 10 year old pool pump was making awful noises, so I called Mike Matthews who was recommended to me by a client of mine. I am so happy I did! He was very responsive and discussed the different options we had in detail. We decided to change out the unit to a dual speed pump and we couldn't be happier. He sent his partner Nelson out to the home and what a great guy he was, very friendly and knowledgeable. Within 4 days of me making the call we had our new pump installed. Mike is even going to take care of the SMUD paperwork for our rebate. Call Matthews Pool Service for all of your pool needs, you will be glad you did. read more

Matthews Pool Service - Pool Cleaners Near Me

I've been wanting to find time to review this business and now it's time. I have used their service for over 2 years and I've never been happier. My pool is always balanced, clean and running well. They do an excellent job and the owner is proactive and really cares about his customers. It's obvious because I've had pool problems like most owners eventually do and Mike and his staff are always there to help. I only wish I had them early on as taking care of pool maintenance has been difficult and confusing. I highly recommend this company! read more

I had used a number of pool services who can and went. But I have been using Matthew's for a good number of years now. In addition to always showing up and doing a great job on maintaining my pool, they have been extremely helpful as I needed system repairs and upgrades. They have always found the best products from my specific needs and have charged reasonable amounts for both the equipment and and related labor. If you have been frustrated with your pool service, as I was, I highly recommend Matthews Pool service. read more

Excellent communication, super friendly, promptly identified and fixed all issues that came up for my residential pool in Roseville, CA. A+

We just purchased a home with a pool in August and I'm a first time pool owner so I had a lot of questions. We've been super happy with the service. The price is affordable and they always answer my questions/concerns promptly. read more

We recently switched to Matthews Pool Service from the service that was recommended by our pool builder. Let me just start by saying that our old service company never once answered the phone when we called them. Mike answered our distress call at 7:45 pm in the first ring. Our pool was cloudy and had started to grow algae. He came over to diagnose and fix our problem the following morning! He was very knowledgeable, friendly, reasonably priced and we hired Matthews on the spot. Our pool has never looked better! Don't hesitate to call him. You won't be disappointed. read more

Matthews Pool Service - Our sparkling pool! - Pool Cleaners Near Me

Coming off a terrible experience where we lost nearly $2k to a dishonest pool service company, we have been very happy with Matthews. He has taken great care of us and rescued our green pool that was left unattended when the last pool guy took off with our money. He is responsive, communicates regularly, and has competitive rates. read more

We've used Matthews pool service for the past 5 years for our salt water pool. We have had various issues with the pool ( seems like something breaks every year). Matthews pool service has helped us every step of the way from diagnosing problems to fixing the problems. Of course, we have them as our weekly pool service as well. I highly recommend this service team. read more

I hired Matthews to repair leaks in the pool equipment plumbing. Frankly, the PVC work and the maze of valves installed 15 years ago a bit kludge in design and needed re-work beyond just fixing the leak. Mike and his lead repair tech Nelson fixed the leak promptly, and truly cleaned up the "plumbing maze" that I believe has left me with a more efficient system. The work was done on time and the price to me was fair for the work completed. They also referred me to a solar repair specialist for leaks in that system, and that work is now underway as well. read more

We have been with Mathews for over a year now and they have been absolutely fantastic to work with as well as our pool always looks amazing. As a transplant from WA who doesn't know anything about pools they have always been great about walking us through everything and being patient with us for not knowing what to do with any issues that come up. We had an issue with the our pump and our home warranty company wouldn't let us use Mathews but Mike was still very helpful in walking us through the process and giving us advice on how to handle it. This level of customer service is hard to find these days. Responsive, knowledgeable, friendly, just a great company. Highly recommended. read more

Ive had a few different pool services in the past, some I was happy with and others not so much. I just started monthly service with Matthews and have been very satisfied. The rates are very affordable and you can count on them to be consistent and show up every week on the same day to service your pool. They also leave a sign in and out sheet on you pool equipment so you know exactly what day and time they were there and serviced your pool. This is nice for when you want to get in your pool on the service day, but dont know when the pool guy was there and if the water is safe to swim in. Now we dont have to wonder anymore! read more

I saw it on yelp and called. They are friendly and they make you feel as if you were the only customer they have on the books that day. Knowledgeable. Saved over $350/yr by going with these guys! read more

This guy gets a 5 stars just for showing up! We were having problems with our pool pump and couldn't solve the issue ourselves so we had to call a pool service. I am really glad we contacted Mike from Matthews pool service! I cannot believe the level of service we received. What impressed me the most was his very practical and straight forward approach. No games, no up selling, just straight forward advice and recommendations. Also, his costs for taking care of my pool are so reasonable I decided to sign up instead of trying to mess with it myself. I highly recommend Matthews pool service. read more

Matthews pool service company has been servicing our pool for a few months now. His team always does a fantastic job! When we first had them come out, the pool was being fully serviced by another company (filter should have been being cleaned). They pulled our filter out and it was so filthy!! They clean it up and have spent time balancing the chemicals in our pool since the prior company wasn't doing the job correctly. The owner is very responsive and professional. He always takes the time to answer our questions regarding our filter system and other pool equipment. I highly recommend this company!! read more

We had a rental home in Roseville and used several pool service companies, only to find a dirty pool when we would occasionally check-in on the property. I expressed these concerns to Mike when I called him and he assured me this was not how he operated. He lived up to it and more - the pool was in great condition when serviced by Matthews. His pricing is fair and worked with us to find a service that would work for our changing needs, depending on the renter. We're selling the home and Mike made sure that the pool was in good working order and even offered to show our new buyers how the equipment works. Overall, a great guy to work with - very responsive and always willing to help. I would recommend Matthews to anyone. read more

He came out on the weekend on his off day. Let's start with that. I was having a problem getting my pump to Prime and with mustard algae. He helped me fix those issues very quickly AND explained the reasons behind it. He also recommended appropriate product for MY pool, not everyone else's. Thanks Mike, you'll be my go to going forward. read more

Updated my equipment after 15 years. I appreciate their honest opinions and great employees. They updated my system and works great at a fair price! read more

Lets start by full disclosure, I am not an official costumer yet. However I called Matthew for an inquiry, not only was he very polite and professional and returned my call very promptly, he recommended what I need to do with my newly refilled pool so it would stay in good condition until they can show up. That proved his integrality and amazing costumer service. Hard to find these days, I really appreciated the honesty. read more

Mike at Mathews pool service does a great job servicing pools. He is professional and is always willing to go above and beyond when there is an issue. If you have a pool that needs service in the Sacramento area give them a call! You definitely won't be dissappointed. read more

We highly recommend Matthews Pool Service! Mike is always so quick to answer our questions, our pool always looks amazing and when we did have a couple of emergencies (a leak in one of our pipes) they were so quick to come out and help since we had a pool party later that day! Both mike and Nelson are great to work with and I'm glad we found them!!! read more

I've looked for a quality and affordable pool service and tried a few services that I was never quite satisfied with. Mike has been reasonable and great to work with. My pool is always in great condition, unlike previous companies who tried to convince me the pool was fine to swim in even though clearly dirty. His service is top rate and I would recommend him to friends and family in a heart beat. read more

Mike & his crew are great! Always there when you need them & super knowledgeable, very responsive & dependable. Whether its weekly pool maintenance, setting up new equipment or upgrading, these guys are the ones you want to call! I promise you! read more

Mike and his team are the next level! I've used them for years and they are great people! Reliable, affordable, and just awesome!

We have had a crystal clear pool since we moved into our home 3 years ago. Our pool pump is nearly 30 years old and they still get the job done. Excellent and consistent service. The owner, Mike is very responsive and welcomes phone calls if necessary. When we had a toddler, our guy always locked out gate, even if we left it unlocked. Give them a call, they have reasonable rates. Probably cheaper than what I can do by myself. read more

I can't say enough good things about these guys. Neither my wife nor I have owned a pool before, but we bought a house with a pool this year. When we knew we were going to buy the house, we searched around for someone that would come by and give us a crash course on everything pool related. Mike even ordered all the supplies and chemicals that would be needed and have them delivered to my doorstep the next day. Mike then came out and did a fantastic job discussing everything with us. He spent a good bit of time talking about chemicals and testing kids, and allowed me to pepper with newbie questions on spa ownership. Mike with Matthews pool service was the only ones that offered such service. I recommend these folks to anyone that has a pool. read more

I read the prior reviews and they are completely consistent with my own experience. My wife and I own a second home in Gold River and connected with Mike Matthews last summer. He has maintained our pool weekly, replaced the filter, installed a water-level control device since we are not there to check it in hot weather, and has repaired and maintained our system. He clearly deserves five stars. His company is very professional, responsive, fair, and dependable. My pool and its water quality are always clean and sparkling. Being an absentee owner, I need to be able to rely on the right professionals, and this is the right professional. Frankly, if you are searching for a quality and economical pool service, I would stop searching and simply go with Matthews - it's a no-brainer. read more