We came to this place to get some ice cream from Cold Stone, but it turned to be a such a fancy…read morepleasant shopping center. It was open space layout with two floors of structures. In open spaces they had lots of kids activity and relaxing spots. Whole area was kept clean and constantly monitored, excellent service all around. There were several escalators, elevators and restrooms throughout the shopping center. Plenty of parking spots were available all around, pavements could use some improvement. As we walked around for a bit, I found many of my favorite stores like Lululemon, Dick's, Lego, H&M and an Apple Store too. It was a good mix of popular and expensive brands. They had Macy's and Dillard's departmental stores. Several of the restaurants included CFK, Chick fil a, Chipotle, The Cheesecake Factory, Texas De Brazil, Magliano's and lots more. Initially we went just to just visit Cold Stone, but we ended up spending couple of hours at this shopping center. I also found the rare Capital One cafe. We spent time shopping in Dick's as well. Overall I was really impressed by the quality and offering of this shopping center but since it's outdoor, feels very sweaty walking on hot days..

Lovely outdoor mall at the area. I can see this is a really good neighborhood. Very well paved and…read moreconstructed. Kids play area through out the mall. Great for family. I love it has hallway/balcony. It's great for the hot days and rainy days. We were there in the middle of heatwave. Definitely helped a lot. Great selection of brands and shops, fashions, accessories, shoes, food and beverage etc. I don't really see any sale or discount signs at any store. Most likely just regular prices.

I don't frequent Dillard's stores often. The store has lots of high end designer shoes, purses,…read moreand clothing. Great quality. Fair prices. The day I visited, there was only one salesperson in the shoe department. Overall I would recommend.

Lori was great. My husband was Able to get a suit in the perfect amount of time…read more She was very professional.

This is a review for the online store. I ordered a dress online from Saks and as I was trying it…read moreon, the left shoulder strap pulled away from the dress. I immediately called customer service and was informed that there was nothing they would to rectify the fact that they had sent me damaged merchandise-that they wouldn't accept the dress as a return or compensate me in any way. For a store that prides itself on high end merchandise, the customer service is a tremendous disappointment. I will no longer shop at Saks online or in any of their bricks and mortar stores.

I will NEVER buy from Saks Fifth Avenue online again, no matter how tempting the availability or…read moreprices. They sell high end merchandise but it's not necessarily in great condition. They refuse to refund your method of payment, instead offering you a gift card so you will buy more merchandise from them. It doesn't matter how often you contact them, or how often your credit card company tries to speak to someone, the gift card often doesn't work and they lie about crediting the credit card account you used. They even asked for my credit card number and a week or so later, my number was being used in three states. I used to love this store but no more. I called the New York store or tell them of the issues associated with online buying and by the number of the negative reviews since three years ago I can safely say nothing has changed. Stay away from this company!

Marshall's and TJ Maxx are sister stores and there's certainly some sibling rivalry going on here…read more Marshall's is the over achiever, they have a more extensive shoe department and men's department, in addition to the name brand women's clothing, accessories, and handbags. They did carry these trendy crocheted foot stools that I fell in love with! The children's department is wanting. TJ Maxx is the cheerleader, more bling, peppier, bigger jewelry selection and more updated furniture and housewares, and a cooler gourmet aisle! Both sell retail brand names, but Marshall's merchandising isn't as appealing as their sister's. The prices are similar, so I like to wait for items to move to the clearance rack for a deal. I'm obsessed with Lucky Brand tops and sweaters and I usually find one or two here!

Delayed store opening an hour to finish up their inventory. This was poor planning by management to…read morenot adequately schedule inventory time for staff to complete and it wastes people's time who are trying to plan out their day

Oof man I have discovered the customer service issue. It's a top down problem here. I spoke to the…read moreassistant manager as an item in store was priced differently on Sierra's website. I asked if they would honor that price. The answer was no but the issue was really how she chose to address it-no warmness with an attitude of mere question being annoying. However, then at checkout no greeting, no smiles again utter annoyance at customers presence. It also wasn't just me, I watched as others checking out received the same treatment. Selection is still good but bottom of the barrel with non existent customer service.

Made a return here for an online purchase. There were 2 people ahead of me and it still took 20…read moreminutes to get processed. There were 2 registers open when I approached but the one employee decided to play around with returns (perusing the items as though considering keeping them) rather than tend to the 12 people behind me in line. Absolutely ridiculous! This was December 22, and I'm sure Sierra/TJX corporate doesn't condone such a rubbish attitude toward customers. Not doing their job at all. Total waste of my time in this shopping center full of MISERABLE locals!

Its target, so it has all the things we know and love about target. Reasoning for the 3 stars is…read moredue to the customer service...customer service is huge for me and out of the 6 or 7 people I interacted with, only 2 were helpful and kind (one person said she was going to get some assistance and she disappeared and never came back). I was able to get what I needed and return what I didn't with no issues, but it took way more energy and effort on my part than I would've expected.

I love this target but it's just always so cluttered. I do love wondering target and looking a the…read moreclothes and books.

Stony Point Fashion Park is just south of the James River in Richmond, VA. This open air shopping…read moremall hosts over 100 shops and restaurants and it's anchored by Saks Fifth Avenue, Dillard's and CineBistro, an upscale establishment where moviegoers can dine while enjoying a major motion picture or the best in art and independent films. Visitors to the center can enjoy a dog-friendly shopping environment in a charming park - like atmosphere and find some of the most sought out retailers. Tiffany & Co., Anthropologie, P.F. Chang's, Vineyard Vines, Restoration Hardware, Brio Tuscan Grille, Sur La Table, and many more. The hours of operation are M-Sat 10-9 Sun 12-6 You can find more than shopping here . They offer a program Live 360° . This is an interactive program of classes, demonstrations, workshops and more allowing the community to actively engage around their interests. They offer Salsa lessons , River City Spirit Festival , and many more community events . Check out the event calendar on the website .

This shopping center is open air so come ready to walk outside from store to store. A lot of of the…read morestores have unfortunately closed or were replaced by lesser known stores. That is a little disappointing. However, there are still nice places to eat like Fleming's. I also love the Anthropologie there and their staff are so friendly and helpful. However, it does seem like the shopping options are narrowing as the years go by.

The past few times I've been, both during the weekend and the week, there seems to be a perpetual…read morelevel of ongoing stocking. Yay for stock, but also, lots of random boxes. I understand it isn't the employee's duty that staffing is so low, but it's a little frustrating. The sodastream stock seems to be confusing since bottles are placed regardless of the price tags and the stock itself for different flavors is sporadic. The employees were friendly and efficient, helpful esp with my gift card that didn't have a magnetic strip for when I checked out.

Not a bad location. Everything is clean and is definitely well stocked. Check out registers are…read morealso quick and efficient! I like their toothbrushes for guests! They r pretty soft and cheap for a pack! Atmosphere is rather quiet and I went around 5pm!

Serious props to Crystal in the Bedding and furniture department! I hate retail shopping but my…read moresister insisted we go look at mattresses at Macy's due to some orthopedic challenges I have. Crystal came up to help us and we were thrilled! The woman knew her stuff and I even ended up with the extended care plan! She had me try out about six different levels and styles and asked fantastic questions. My sister and I both recommend Crystal at Macy's Short Pump for a knowledgeable, fun, and super helpful guide to quality furniture and mattresses!!!

The selection at this Macy's is good but not great. Not sure if the quality of their clothes are…read moregoing down all across the country due to "fast fashion" online which is ruining good quality clothes. The staff customer service is a hit or miss here. But I had an awesome experience with Shareeda (spelling?) at the M.A.C. counter! Not only did she help me find the specific products I was shopping for, she helped me with beautiful eye makeup for my business headshot at work that day. She listened to the "natural" style I wanted and nailed it! She was so lovely and supportive. Give this lady a bonus!

Probably the best option for used clothing in Richmond. They have some high quality brands in their…read moreinventory and keep the items fresh for the season and also the prices are decent - especially if you find it by the last mark down. Can be somewhat cramped with too much but we all have too many clothes! I've consigned here too with some luck but ended up spending more than I made.

Lots of Lily, Talbots, Anthro, Free People, Coach, and other trendy brand names! Tons of jewelry,…read morepurses and shoes and accessories. While I like the selection, this store is extremely cramped and the clothes are so jammed on racks, it's difficult to navigate the inventory. Outside there is usually a sale rack and also some discounted items in the back of the store. The fitting rooms are comfy and roomy, so that's a plus! The wall of jewelry is overwhelming, but in a good way! So many necklaces! Everything is displayed pretty well, there are some racks that hold specific brands not necessarily according to size. Overall, I like this consignment shop, even though I'd prefer to shop in a less crowded environment. Some of the prices are too high, but occasionally I find some good deals here! Be sure to check it out and add some flair to your wardrobe!