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    TJ Maxx

    2.4 (14 reviews)
    Closed • 9:30 am - 9:30 pm

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    Target

    Target

    2.9(158 reviews)
    0.1 mi
    •$$

    This Target still has a snack bar ! What !!!!? Did I just step back in time ? They have the ready…read moreto go pizza,fountain drink and icee machine. No popcorn or dogs though, that I saw at least. Great service ! The cashier was so friendly. I am trying to stay away from Target as trying to save more. Target for me is dangerous as .. some things are cheap so I buy 20 of those "cheap things." No control. Really organized and clean. Plenty of parking.

    I recently had a frustrating experience at your store. There were multiple employees working in the…read moreexchange/returns area and at self-checkout, but only one person available at the main checkout lane, where the line was very long. I asked if I could be helped at self-checkout and was told I had to use the main checkout lane. I then went to the exchange/returns counter to see if they could assist, but was again told no and directed back to the same long line. This was confusing, especially since I've been helped at both self-checkout and the exchange counter in the past. I understand that there are policies in place, but the current setup doesn't seem efficient or customer-focused. It would make more sense to allocate staff where they're most needed, especially during busy times, to better serve customers and reduce long wait times. Because of this experience, it honestly feels more convenient to shop online rather than deal with in-store inefficiencies.

    Photos
    Target - Clothes just left on top of the rack that don't even belong to this section

    Clothes just left on top of the rack that don't even belong to this section

    Target - Clothes in the floor, empty hangers on the floor

    Clothes in the floor, empty hangers on the floor

    Target - Right on Target!

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    Right on Target!

    Walmart Neighborhood Market

    Walmart Neighborhood Market

    2.6(110 reviews)
    1.5 mi
    •$

    Jill is the best she always points me in the right directions and helps me handle any problems I…read moremay have in the store she always greet me so nicely and makes me feel right at home honestly sometimes I come to the store just for her blessed hospitality . Wooooo Jill for mayor!!! Lol

    Okay so I am not a Walmart girly BUT on occasion and for convenience I've made quick stops to this…read morestore a few times now. Over this last year I've been here at least 5 times and more often than not I've left impressed. I would definitely come to this Walmart over my location city Walmart. The one in my city is really challenging to park in as the lot is always super busy and they are short staffed. Not at this newbury park location though! My biggest pro of this store is they seem to always have multiple registers open. I am so grateful for this. If they are busy they are busy but it feels a lot better seeing 3-4 registers open most times I come compared to 1-2 at my local store. I also appreciate this store as it's pretty clean and organized. I can often times find staff stocking and in the isles if needed. Also as I mentioned above, good parking! The reason I docked a star is primarily because of quality of some items and quantity. Their meat department isn't my favorite nor their deli. Again, I'm a little picky with groceries so that's why this isn't my regular weekly go to spot. But I'm happy that when I'm in a pinch or need a few items, I can count on this store to have what I need and to be able to get in and out of here without hassle.

    Photos
    Walmart Neighborhood Market
    Walmart Neighborhood Market
    Walmart Neighborhood Market - Wally World!!!

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    Wally World!!!

    Nordstrom Rack

    Nordstrom Rack

    3.0(57 reviews)
    3.2 mi
    •$$

    This Nordstrom Rack is off West Hillcrest Drive Thousand…read moreOaks, CA This evening I needed to find a particular shirt or long sleeves, I never been to this Nordstrom rack at this location. Upon entering I noticed how super clean it was & so were their restrooms, it's highly organized & attention to details. The atmosphere here was super friendly, warm, cozy, very welcoming and inviting. Their price point are spot on for their Quality of great finds! I was blown away how much clothing, accessories, makeup, purses, kids, beauty products, everyday essentials, suitcases, shoes. They have tons of clothing on clearances & brand names clothing. They have 2 stories here: 1st floor all women's clothing, accessories, bath items, makeup & accessories, jewelry. 2nd Floor is all the Men's wear, shoes for kids, Men & Women, kids clothing, suitcases. I was struggling to find what I needed I ran into this beautiful young lady name Whitney. Whitney saw I was having trouble and came over to ask me if I was find everything already? I told her my ordeal, she so thoughtful she quickly helped me, trying to see if there was the color I wanted "Golden" we were able to find some bless her heart. She had to go back to the fitting room area. So glad she was able to help me, I was beyond thrilled what I got thanks to her! Whitney was super polite, kind, caring, thoughtful, super genuine, friendly, very down to earth. Whitney has this super positive upbeat energy about herself that truly Radiates! Whitney is your Rarest of all Diamonds Her shine will never fade! Please treasure her greatly!! As I made way to the cashier I also saw more beauty supplies and accessories! At checkout Rocio C. Greeted me with a warm welcome, she is so sweet! she asked if I found everything, told her yes!! It's was a breeze of a great transaction. I would love to Especially Thank Whitney for a Fantastic & Fabulous & Memorable Visit! I would also like to Thank Rocio C for Wonderful & Great Visit! I would like to Thank Nordstrom Rack for a Great & Wonderful & Positive Experience here! I'll definitely come back again! I'll tell all my family & friends to visit! Please be Kind & Courteous to these hard workers!

    I recently spent about $600 at Nordstrom Rack in Thousand Oaks purchasing clothes for my son…read more Unfortunately, some of the items--specifically a pair of shorts and pants--did not fit him properly, as they bunched awkwardly in the middle. When I returned to the store to process a return, the experience was disappointing. The associate inspected the pants, smelled them, and stated they had been washed, then refused the return. This was both uncomfortable and frustrating, especially since the items were simply tried on for fit at home and not worn. I understand that stores have policies in place, but the handling of this situation felt unnecessarily dismissive. A more professional and customer-focused approach would have gone a long way. Most customers won't take the time to leave a review--they'll simply choose not to return. With so many convenient online options available, in-store experiences need to justify the trip. Unfortunately, this one did not. Service with a smirk has never worked for me..

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    The Oaks

    The Oaks

    3.8(298 reviews)
    2.7 mi
    •$$

    This is definitely a nostalgia trip for me no matter when and where I am in life, it's been there…read more I have been going since there was a movie theater that went underground here, since there were wooden tigers in the play place, and of course I remember KB Toys and that Warner Brothers store. This place more-or-less gets a passing grade on nostalgia alone. The store is quite beautiful too. Have you ever been to those dead malls? Eye-sore. Oaks Mall? Eye-candy. Most of the stores are quite overpriced, but what isn't these days unfortunately? At least there are still delicious food and dessert options available!

    I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.

    Photos
    The Oaks
    The Oaks - With our bought pop mart

    With our bought pop mart

    The Oaks

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    TJ Maxx - deptstores - Updated October 2026

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