Cancel

    Open app

    Search

    TJ Maxx

    3.4 (50 reviews)
    Open 9:30 am - 9:30 pm
    Updated 2 months ago

    TJ Maxx Photos

    You might also consider

    Recommended Reviews - TJ Maxx

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I just had the worse experience ever in front of a long line of customers. I walked in to TJ max this afternoon to return a few items that simply did not fit me. All tags were still on the items and the receipts were provided to the sales associate. As soon as I walk up to process my return I'm greeted by Yelena H. With such bad attitude and facial expressions. Not a hello or how are you doing! She proceeded to grab my items and receipts and says none of these items match the items in the receipts. I asked her what does she mean? The three items I brought to return have a receipt. She said "no you didn't", "You probably switched the tags!". At this point I felt extremely embarrassed and appalled. Not only did she say this in front of many customers but in such loud voice. I asked her to please scan the items and try to find them that way. I couldn't understand why the description on the receipts did not match the tags although the prices matched the receipt. She said she couldn't scan them and asked me to return to the TJ max where I purchased them and return them there because she couldn't help me. I asked her to please call a manager and she said, "there's no manager", I'm the supervisor. I then asked her if she could enter the items manually but she refused. She said idk why you keep giving me "HEAT" for this." "You clearly don't have receipts for the items". All of a sudden she calls for a manager over the intercom. The manager walks up and does nothing. He just stood there with a blank face. He then says we can scan the items and find them that way. At this point I was had been standing there for about 10minutes trying to be helped by someone who was extremely rude and careless. I said you can go ahead and do what ever you want to do. Yelena says I can only do store credit. I said go ahead.! I was so upset at her loud comments insinuating that I had switched the tags and that I could have potentially tried doing fraud. The accusations against me from Yelena were absolutely uncalled for. I literally broke down in tears in front of everyone at the store. At this point the manager Neil walks away without giving me at least one apology. Yelena brought a box of tissue but did not offer one apology the whole time. I said to her, I've never been treated with such disrespect by anyone. Not only did you embarrass me I front of many people but you accused me of something I would never do. I have two small children and I would never do something so dishonest. She really did not care what i said, and only gave me a blank stare and dismissed me. I can't comprehend how a person with zero customer service can be in a position of supervising. I will be emailing corporate so someone can provide her customer service training/coaching, manners and teach her to be kind to others. The interesting thing is that i also purchased a kids Spider-Man luggage and when the receipt printed the description on the receipt and the tag had nothing to do with children's luggage or Spider-Man. I pointed this to Yelena and said, "you see how this doesn't match"? So if I was to return or exchange this item I would be accused of switching tags? She again said nothing and grabbed a pen and wrote Spider-Man suitcase. Next to "MENS ACC/GIFT which was the description printed for the item that I purchased. I truly hope no one ever gets treated in this manner. I look forward to speaking with someone from corporate soon.

    One of their many Halloween displays 10/8/16
    Heather K.

    While it may be a bit odd to review a department store, I'm here nonetheless. I came in with no expectations, and secretly hoped I could find a little hidden gem or something. Their Halloween display at the entrance really caught my eye. I looked in the handbag section and actually found a Dooney & Bourke bag. That's always nice! I made my way around the entire store, stopped in Clearance, Home, and the Pet section. I LOVED their Christmas throw pillows. Some really neat ones this season. Hope they don't sell out since it's October! Found a couple of items, made my way to the front to pay. Stood in the horribly long line while they had 4 cashiers working ... While I was STILL in line, one of the cashiers walked away. Fussed around behind the cash rap, then helped another cashier fold and bag? I thought I heard her say, "I'm off." But she stayed to help her colleague BUT none of us paying customers standing in line. Waiting..... Oh well, that's retail for ya!

    Laurence T.

    Great TJ Maxx branch, shopped at this store endless times. They always have plenty of deals, and the furniture choices are really good.

    See all

    Photo of Madi S.
    27
    36
    81

    2 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Jean S.
    60
    24
    6

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Reina, the fitting room attendant was very helpful and friendly. She made my day! Clean store. Happy with my purchases as well.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 1
    Photo of K P.
    0
    26
    0

    1 year ago

    Excellent customer service. Employee's are friendly and helpful. Store is clean and organized.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of JM B.
    0
    13
    4

    2 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 3
    Photo of D L.
    378
    443
    553

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anne B.
    576
    292
    1179

    3 years ago

    Helpful 10
    Thanks 1
    Love this 6
    Oh no 0

    2 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lianne K.
    510
    1885
    10579

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee S.
    0
    28
    6

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Claudia B.
    1250
    1724
    9404

    14 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Cin M.
    0
    14
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    19 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon C.
    0
    38
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Looks like they cleaned the place up and reorganized everything. Good job management!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    18 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - TJ Maxx

    Review Highlights - TJ Maxx

    I found some name brand, in the perfect color, 1500 thread count, 18 inch deep set of sheets and 4 pillow cases for $49!

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Department Stores 2,585 times last month within 15 miles of this business.

    Verify this business

    Moorpark Marketplace - Target

    Moorpark Marketplace

    4.5(2 reviews)
    0.1 mi
    $$

    This is a great shopping center with a lot of parking, retail stores and food places. I stopped by…read morehere yesterday to visit Target and In N Out. When I came, they were doing some pavement work near the Target parking area so a lot of the parking spots were closed off. You also have a Smart & Final, TJ Maxx, Kohls, Panda Express, Del Taco, Denny's and many other places.

    After a medical appointment nearby, Dear Hubby and drove over to Moorpark Marketplace to have an…read moreearly dinner. We ate at Panda Express, while admiring the flowering trees outside their windows, and throughout much of the parking lot landscaping. I'm not sure what they are exactly, but the pink/white flowers definitely brightened up the overall property of the shopping center. After eating, I walked across to Famous Footwear and did a quick walk-through, and then on to TJ Maxx. It's great that those businesses were able to withstand Covid-19 and are still there for shoppers. Most of the major tenants are also intact after many years. There have been a few changes, mostly in the food court area near Kohl's. Carbon Health has gone in between TJ Maxx and Target as a new tenant. I believe that's an urgent care facility. The Marketplace appears to be a strong local shopping / dining plaza for Moorpark. Its location near the 23 freeway at L.A. Avenue makes for great convenience. Lots of free parking!

    Photos
    Moorpark Marketplace - Target parking lot

    Target parking lot

    Moorpark Marketplace - The plaza

    The plaza

    Moorpark Marketplace - The sign

    See all

    The sign

    Simi Valley Town Center

    Simi Valley Town Center

    2.7(158 reviews)
    5.5 mi
    $$

    This is a Beautiful Location that should be be Pride of Simi Valley…read more It's Poorly managed. On two days before Christmas, half the mall was closed. Their were no crowds because the Mall doesn't have an Anchor Store. The mall during the year plays music from the 1950's! Who are they trying to attract, 80 year olds? I was hopeful the New Management that took over this year would make a difference. They have not. I hope these reviews inspired the City to take action to better revitalize this wonderful space. Some positive things are the Wonderful SIMI VALLEY FILM FESTIVAL that was held here! I Highly recommend it!! I also admire and appreciate The Veterans Museum here that is Fantastic! I encourage people to go on weekends to check it out!

    After shopping at Macys for more than 35 years we're done with this once very good department…read morestore. It's understandable to me now why so many Macys are closing stores, and get so many poor reviews on YELP. I had a simple case of a gift card purchase at a Vons in Simi Valley for $200. It turned out that the card was tampered with and the money stolen shortly after purchase. With the assistance of Vons management (also very poor service) they got me in touch with Macys GC (gift card dept) to file a claim. After six pathetic weeks of incompetent emails back and forth regarding my case, the Macys GC dept alleged that the receipt that I provided along with pictures of the tampered with card were not a match. I advised them that one simple call to the Vons store management would have confirmed that it was. Apparently no such call was made as they stuck to their original incorrect conclusion that the receipt didn't match the gift card in question. So we are moving on from Macys and will be doing are shopping at Kohl's and other department stores in our area.

    Photos
    Simi Valley Town Center - The sign

    The sign

    Simi Valley Town Center
    Simi Valley Town Center

    See all

    Grocery Outlet

    Grocery Outlet

    3.9(30 reviews)
    1.2 mi

    I decided to stop by and take a peek to see what they had at this location. The store is very clean…read moreand organized. I visited at a busy time of 5:00pm on a Monday night. I was happy to see they had 2 pints of my favorite ice cream brand left. (My local GO hasn't had it for a few weeks.) I was also happy to find the last bag of ~8oz bag of York Peppermint Patties on the shelf selling for $2.99. Sure they expire this month but I just saw the same bag at Walmart for $5.99. I've been known to live dangerously when it comes to chocolate and I will consume chocolate that has been sitting in my pantry for a year so it expiring the same month as purchased doesn't frighten me. The cashier was really nice and I admire her that she is fluent in Spanish and we spoke briefly about how great her Spanish is. (I'm learning Spanish.) I definitely recommend this location. I just wish I had more chances to check it out but I live in Oxnard and even though I am in Simi Valley once a week for work, I don't have the time to pop in.

    Got some great prices on blueberries, plant based breakfast patties, cauliflower and plant based…read moremilk. Blueberries were $4 for 18oz which beats out Smart&Final's discounts for this week. Cauliflower was $2 for a head. Jumbo sausage patties were $3 for 60g of protein. Silk oat and pea blend milk was $1.47 because the best by date is today. I wish they'd marked it down to a $1 but $1.47 is already $0.50 cheaper than their normal price so I guess that's decent enough. I'm not sure if the pound of tamale corn husks for $10 was a good price but I looked up the price at smart&final and supposedly, it's cheaper at grocery outlet. It really shocked me to see the receipt say 25$ at checkout though. Hopefully, my tamales turn out well because the corn husks were way more expensive than they should've been. I was looking for coconut oil and there was plenty of staff around Wednesday morning, working on restocking the store, so it was easy to flag one down and ask for help. She guided me to aisle 1 which I mentioned I'd already looked through and she went to check the back for me. A minute later, she came out and apologized that they didn't have any in stock. I appreciate her doing a thorough search for this item for me instead of just waving me in the direction she thought it'd be. I would've been sent on a goose chase for a product that they don't even have had she done that. I wonder what discounts they offer to people who have a phone number with them. The cashier never asked if I have one with them. Maybe I shall look into that so I can see if I can collect points since I enjoy shopping here.

    Photos
    Grocery Outlet
    Grocery Outlet
    Grocery Outlet

    See all

    TJ Maxx - deptstores - Updated May 2026

    Loading...
    Loading...
    Loading...