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    Nordstrom Thousand Oaks

    3.2 (179 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    Register with the two young women employees were to the left register as you enter from here

    Roughly around 2:30pm December 7th, I walked in from the West Bridge Entrance 2nd floor with my return items. I went to the first register to my left. Two young women were standing there doing literally nothing and I kindly asked them if I can make a return there, she said no you must go to the order pick up to make returns. After ten minutes of standing in the order pick up line the lady said returns can be done at any register, but she was so so kind and took me to an empty register to help me with my return and apologized for those ladies actions. She mentioned that the manager takes reviews seriously, so here it is.

    My daughter choice !
    Gary B.

    I'm specifically reviewing the shoe department. My daughter, who is 15, had to attend an event that required her to wear heeled shoes (specifically in white or nude color). We visited a few other stores including Macys in the same mall and didn't find anything that could work. I think the biggest difference between Nordstrom versus other stores is the service. Once we connected with our sales associate( Leanne), she made everything super easy...she asked my daughter what she was looking for and the requirements for these shoes; the biggest being " comfort and not too high heeled" according to my daughter. The associate provided many options and I felt like she listed to my daughter and ultimately was very attentive and empathetic. One forgets what good service feels like until you get it! My daughter proclaimed she never wants to go to another shoe store! Lol! The only down side, while they don't have the most famous designer brands...it's not a discount shoe store. You get what you pay for and the comfort my daughter had with the entire experience was worth the price at least for me. We went to a total of 5 other stores...I'm sure you can imagine the time wasted and frustration. I have to lookout for the next time my daughter needs shoes...cause I know we'll be back to Nordstrom and it's going to cost me! Lol

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    1 year ago

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    4 months ago

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    5 months ago

    They have a very nice selection of quality, designer clothes/jewelry/perfume and cosmetics. They always treat customers with great service.

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    11 months ago

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    6 months ago

    Maria Berenice was super helpful and helped me pick out a gift for my sister. She also wrapped it in such a pretty box afterwards!

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    2 years ago

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    4 years ago

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    7 years ago

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    2 years ago

    Good service. I came in with some questions, and they were all super helpful. I found just what I was looking for. Highly recommended.

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    2 years ago

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    2 years ago

    Over priced brands, per usual. Messy from constant construction. Left a security tag on.

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    3 years ago

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    Page 1 of 5

    Ask the Community - Nordstrom Thousand Oaks

    Review Highlights - Nordstrom Thousand Oaks

    They know their products, aren't pushy, are encouraging, and just overall helpful.

    Mentioned in 5 reviews

    Read more highlights

    Nash Boutique - Our lovely customers in their matching jackets

    Nash Boutique

    5.0(8 reviews)
    2.3 mi

    Nash Boutique is the absolute cutest and such a great little boutique in Thousand Oaks. Shoutout to…read moremy friend Jara S. for initially introducing me to this spot. She created some gift boxes and in these boxes one of the items was a candle from this store. The candle was so cute it had been on my mind to come to this store in person. Wandered in on a Friday lunch break and I was instantly in awe of all the cute clothing, gifts and customizable jewelry in the back. Lorrie one of the owners was in the shop and she couldn't have been lovelier. She was so welcoming and allowed me to shop around at my leisure. She also entertained my many questions that I had about their charm bar and she was so sweet answering them and helping me understand the concept so that I could design my own necklace. After some searching I picked out a chain that fit my style and then grabbed a handful of different charms that represented me. Lorrie put the necklace together for me and helped me so much! She laid out the charms in an order that would hang well and looked cute, then she got to work on crafting me my necklace. This is one of my new and favorite custom jewelry pieces to date. If you are looking for something fun and customizable, you definitely need to make your own necklace or bracelet with Nash. I was happy to score this pretty jewelry piece and also walked out with a cute aperol spitz pillow that they had on sale. A total steal. Very cute gifts and small home goods items here. Also I really like their clothes and they have a fitting room in the back. What's awesome about their clothes here as they have a variety of sizes which makes this store and their clothing feel very inclusive for all shapes and sizes. Much needed in the Thousand Oaks area may I add. Nash is truly a gem and the people that work here are so kind and genuine. If you love supporting local you must check out this shop! I'll be back soon and with some friends - makes for the perfect girls day little shopping trip.

    I'm obsessed!! They were so welcoming and helpful! I needed different sizes And I didn't even have…read moreto leave the dressing room! They also recommend I try a top that I ended falling in love with I now need every color!! I definitely recommend stopping by for cute clothes and even better

    Photos
    Nash Boutique - New arrivals every week!

    New arrivals every week!

    Nash Boutique - Our lovely customers in their matching jackets

    Our lovely customers in their matching jackets

    Nash Boutique - Came to Nash sporting her Nash! Jacket, top, and jeans!

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    Came to Nash sporting her Nash! Jacket, top, and jeans!

    Nordstrom Thousand Oaks - deptstores - Updated May 2026

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