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Bath & Body Works

3.7 (39 reviews)
Open 11:00 am - 7:00 pm
Updated a few days ago

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Erica G.

Customer service was not the best at this location . I am so used to being greeted and handed a basket . I was not acknowledged at this location.

Audrey M.

I love Bath & Body Works, but don't always buy stuff for myself, however, my last visit during the BOGO candle deal, I was wonderfully convinced to buy some candles. The employee who came up and greeted me that day, her name was Sophia, showed me around the candle displays and gave me her advice on the best smelling candles. She really knew what she was promoting, which got me excited about the candles I chose. My favorite one is the Firecracker Pop, and I wouldn't have gotten it without Sophia's help... thank you!!

Summery scents.
Lianne K.

As Dear Hubby can attest, I'm rather addicted to the products at BBW. I like to rotate the seasonal scents to heighten the mood of a new season. I also usually like the fresh graphics of their lotions, shower gels, body scrubs, and fragrances to decorate the bathrooms. Highly recommend signing up for the rewards program. It's not nationwide, but thankfully it's in full effect in Southern California. I earn free products fairly frequently. I also receive their email and text updates to alert me to special deals. Several times a year they offer value boxes which offer mostly full-sized products, including a three-wick candle, and a suite of body spray, hand lotion, and shower gel, plus a few other varying items. Thus I always have some extra products for gifts, and/or get to try scents that I might not discover if it wasn't for that promotion. They have a very liberal return policy - bring back anything you don't care for with a receipt and receive a friendly refund. Lost receipt, or can't find it? They will exchange like-for-like for you; just show your driver's license. I used to never take advantage of this, but recently put together a bag of products that I didn't love and switched them for newer styles that I know I like. And I still have a merchandise credit to use the next time. Their associates are normally very customer service oriented and seem to like what they do. Always a happy plus! Small tip - I'm wary of lighting candles in the house and accidentally forgetting one. I purchased online an electric candle warmer that works with a light bulb shining down on the candle. That warms up the wax and releases the scent, without a flame required. Since it's like a little lantern, I see the light and can remember to turn it off. It gently uses up the wax, but at a much, much slower pace than lighting the candle. I can safely fragrance a bathroom with pleasing diffused scent and pick up the aroma when I pass by the room. Their candle scents are perfect for this option.

Lauren K.

The Oaks has something for everyone! Bath & Body works is for the lover of personal care products, candles and soaps. You can find it all here! B&BW has a wonder selection of scents for men and women. The hand soaps are my favorite along with the eucalyptus scented apothecary body lotion. I also recommend the body scrub, with the cherry blossom scent as my favorite. There is always a sale going on from $3 soaps to buy two, get three free body items. Do be sure to sign up for the B&BW rewards and app. It's not available in all parts of the US. I always use a $10 off of 30 or 40 coupon and occasionally I get free items (up to $14) with a $10 purchase through the app. The staff are all really nice. And it's always busy but they move the lines quick and still offer great service. The store is open in conjunction with the Oaks shopping hours. So, stop on in and find something on sale today!

Yes, my obsession.

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2 years ago

Y'all have the friendliest staff! Izzy was so sweet and kind. I will definitely be back :)

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Earlier this week I got extraordinary customer service from Izzy (spelling).

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