Do not shop here!! it's over priced and have terrible customer service. You're better off shopping…read moreat Ulta, they have better prices and can use coupons on top of sale price. This place is a SCAM and they will not give you a refund if you change your mind or are not happy with your purchase. Take your money elsewhere, where they know how to treat customers.

Disappointed by the service. Young woman that clearly wish she was someplace else approached and…read moreasked if I need help. I said yes and showed her a photo. She said yes we have itC walked to the shelf, searched it quickly and the. Said we don't have it. No explanation. No alternatives. No can I show you something g else instead. Nothing. Just we don't have it. I found what I wanted on my own. Second. You barely get any internet connection inside the store. So if you want to send photos you need to walk out send a photo and then walk into take another one. Overall the store offer good prices and quality products. Just service should be better. And for sure internet connection.

Not only am I obsessed with their products, I consistently have a great experience when I shop at…read moreLush. The employees are always so friendly and knowledgeable!

This review is for Jordan - very helpful and friendly. My son and I walked by the store and went in…read moreto browse. We were immediately greeted by Jordan at the entrance and assisted right away without any hesitation. I didn't know what to get and Jordan was very patient with me, asked great questions, and was very knowledgable about all the products. I tired out my items and loving them so far. Jordan also put a smile on my son's face and gave us a nice little surprise. Definitely a wonderful visit and will stop by again when we're in the area. Absolute superstar and deserves a raise! Great job Lush on hiring such a wonderful employee, customer service expectations exceeded.

I don't shop here often, but when I do, I always encounter very friendly staff who go above and…read morebeyond to help customers. The store is always clean and well organized but the friendly staff are what truly give this store a 5-star rating.

I can't say enough good things about Kevin! I'm a busy mom and hadn't been shopping for makeup in a…read morefew years- wasn't familiar w new lines, products and didn't know where to begin. For one, he was able to get my skin tone color right on the first try for everything. Secondly, he took the time to patiently listen to the look I was going for and picked out just the right products for me. He also tried them on me and I'm really happy with my purchase. He even took the time to help my daughter feel included by doing her eyeshadow. He helped my mom with some of her skincare concerns as well. He's very knowledgeable about the products there; in addition to being a skilled makeup artist.

I always have a wonderful shopping experience with the professionals that work here , the manager…read moreis polite and knowledgeable, today when I came in Josselyn went above and beyond and I say this BEYOND what I expected such a knowledgable would open up her phone and look for some of the information herself I am speechless that's why I am yelping , wonderful people just wonderful I am great full

Beautiful light skin girl was really nice and helpful. However her Latina coworker was not. She…read moregave off rude supervisor vibes. I dread going in there because of her.

I couldn't believe my eyes when I saw there was an open Hallmark. I had to go in because of the…read morenostalgia of visiting Hallmark stores in the mall when I was a teen and young adult. I thought all Hallmarks had closed and so I haven't been to one in 20+ years. The store was large and they sold more items than I remembered. They had a clothing boutique section immediately on the right when you enter. They still have gifts broken up in sections like gifts for "him", "her", "baby" and kids. The back wall had Christmas decor marked at 75% off and my visit was the last week of February. They had a religious section, figurines, Easter decor and gifts and home decor that was beach themed. The sales clerks were friendly and greeted me when I entered and another one greeted me as I walked around. The store is clean, organized and was pretty big inside. I didn't buy anything but it's nice to know that if I am having a hard time to buy a gift for someone, I can come here and find something for everyone.

Supppppper cute card and gift shop that I wish I would've found prior to leaving…read more There's something there for everyone and the clerks are really nice Check it out and sign up for the free card a month!

I had walked by this shop many times when it was on downtown Main Street and kept telling myself I…read moreneeded to check it out sometime. I noticed that the shop moved out of downtown Main Street and moved to Mid-town. The new address is 1727 E Main St. 93001. I was running low on my shampoo bar and conditioner but decided to go back to liquid; and what better way than to not waste plastic bottles of product each year by doing the refill method. I walked into the shop today and was greeted by Orianna. She was extremely helpful. I had told her it was my first visit and that I didn't have bottles of my own. She guided me to the bottles and explained how it works. I chose my bottles and then chose my scent which was Vanilla and Lavender. I also bought a linen spray that was matched to my current laundry scent of Lavender & Bergamot. I also got a face soap bar that I like to keep in the shower to wash my face at the end of the work day. I love how you can customize your favorite scents and I look forward to exploring more scents in the future. I feel the prices are very reasonable. They have a ton of products available besides shampoo and conditioner. There were other beauty products and laundry care items too. Definitely a must check out!

Where have you been all my life? As an earth lover, I try to do everything humanly possible to do…read moremy part. The store is exactly what I've always wanted to be able to do so. I love that it's locally owned by a female entrepreneur, I love the mission, and I especially love the demeanor of the shop owner. All that being said, I can see how with one person only managing the store, there might be a little bit of a wait because the business owner does her best to give everyone the time and attention that they want and need. Or if the one person in the shop doesn't hear the alarm go off when someone enters and then said person makes zero noise, that person may not get any attention. Will definitely be coming here for all of my future liquid soap needs!!

I went in today to buy a suite for a wedding ceremony. I went in around 10:30am and there was a few…read morepeople in as they just opened. I was really nervous as a am a little bigger and a woman trying to get a men's suit. The women working this morning came and gave me different options and came to check on me multiple times and just want to say thank you for making me feel welcomed when I was nervous even before I came in. I ended up buying a suit (blazer and pants).

The service is terrible here. Three salespeople were in the store and no one said hello or tried…read moreto help. I had to constantly go look around for someone to ask questions about an item and I was the only person in the store. Clothes that someone had previously tried on were thrown all over the dressing room and not picked up. The people working here are like sleeping pills.

My bf and I were in the store today, in line to check out. We were so lost in conversation that…read morewhen it came time to go to the next available cash register, we walked up and waited. After about 5min or so, Laura walked up to us and asked if we needed something & I responded that we were waiting for the cashier. She looked at both of us and was a bit confused (we had walked up to an empty register not realizing there was not actually a cashier there because we had not payed attention since we had both gotten so lost in the conversation we were having prior). She was super nice and sweet enough to stop what she was doing and go the extra mile by opening up the cash register herself and helping us check out. She truly went above and beyond and was super attentive and very very sweet!!! I can't say enough good things about her and Ross is truly lucky to have an employee like this. Thank you so very much Laura, your customer service was truly above and beyond!!!

Stopped by for a few household items I was looking for. There is lots to choose from. I found what…read moreI needed plus a little more. The store was busy, but the wait in line was not too long with 3 people at the register.