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Cosmoprof

3.5 (14 reviews)
Open • 12:00 pm - 4:00 PM

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11 months ago

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15 years ago

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12 years ago

The staff is always friendly & professional. Great place for professionals to get their supplies.

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10 years ago

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SEPHORA

SEPHORA

(128 reviews)

$$

I've had smoother, more welcoming experiences at the DMV. Sephora markets itself as a beauty…read moreplayground, but this location felt more like a chaotic retail purgatory staffed by people who actively resent customers for existing. The store was understaffed, disorganized, and radiated an air of quiet hostility. Associates either hovered aggressively while offering zero useful knowledge, or vanished entirely when actual help was needed--an impressive feat, honestly. Product testers were destroyed, shelves were half-empty, and the general vibe suggested no one in charge has stepped foot on the floor in months. When I finally did ask a question, I was met with vague answers and the unmistakable tone of someone counting the seconds until I stopped talking. For a company that prides itself on "expert guidance," the lack of professionalism and basic customer service was staggering. Sephora used to feel aspirational. This visit felt like a clearance rack with a superiority complex. I left without buying anything--not because I didn't want to spend money, but because the experience made me want to leave immediately. If this is the new standard, I'll happily take my business (and my patience) elsewhere. Oh yeah and Frankie helped me. Probably one of the most lack luster experiences I've ever had. Am I the expert? Cause it definitely felt like I was.

The girls are very helpful, but I felt attacked when one of your makeup artists told me that I…read moreneeded to work on my skincare because I have hyperpigmentation. I told her I had a skincare specialist already..... first of all if im telling you I have a skincare specialist then dont go back and forth with me.

North Ranch Beauty Supply

North Ranch Beauty Supply

(26 reviews)

$$

I went to North Ranch Beauty for the first time to buy Kevin Murphy shampoo since the store had a…read morewide selection. I bought Repair Me Wash, which is an expensive shampoo because it is high quality. When I was ready to use the bottle, I noticed that the shampoo had a yellow color (it's suppose to be white), the consistency was runny (it's suppose to be thick and creamy), and it had an unpleasant smell (it's suppose to have a fresh smell). It appeared that the bottle contained dish soap rather than shampoo. I went back to North Ranch Beauty for an exchange, but I got a lot of push back from two female employees who were extremely rude to me. Begrudgingly, they exchanged it. I checked the shampoo before I left the store, but found the same issue with the other bottle. At that point, the two female employees were yelling at me and threatened me. The owner, Fred, just stood behind the counter and watched. It's troubling that the store has no qualms selling counterfeit products and that the employees felt comfortable and were encouraged to treat me poorly. *** To the "manager" who claims they weren't present, but reviewed the camera: you were at the store when I was there and you were one of the employees that mistreated me. Your account of what happened is manufactured. (It's impossible to have that much detail just by reviewing a camera. Your dishonesty is alarming and reprehensible.) Your response is simply damage control to bolster the warranted low ratings for this business.

Great service very huge collection of different products and they are very knowledgeable Of the…read moreproducts treat me well and I am glad I found this place

Cosmoprof - cosmetics - Updated May 2026

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